RS Bhayangkara

What RS Bhayangkara does

RS Bhayangkara Balikpapan is a Type C general hospital located at Jl. Jenderal Sudirman No.14, central Balikpapan, East Kalimantan, Indonesia. It is institutionally affiliated with POLRI (the Indonesian National Police) and operates under the Bhayangkara hospital network, with its director appointed by and reporting to the East Kalimantan Police Chief. The facility holds Akreditasi Paripurna, the highest tier under Indonesia's KARS accreditation system, and serves both police personnel and the general public.

The hospital's core offering spans 17+ specialist outpatient polyclinics (internal medicine, surgery subspecialties, cardiology, neurology, orthopedics, pediatrics, OBGYN, psychiatry, ophthalmology, dermatology, ENT, pulmonology, dental), tiered inpatient accommodation from VVIP through Class 3 plus specialized units (ICU, NICU, PICU, HCU, isolation), and a 24-hour emergency department with ambulance dispatch. Supporting diagnostic and therapeutic services include a medical laboratory, radiology with digital PACS integration (X-Ray, multislice CT, 3D Doppler vascular ultrasound, panoramic cephalometric 3D CBCT), physiotherapy, and hemodialysis. Underlying technology comprises a SIMRS hospital information system connected to the BPJS Mobile JKN application for online patient registration, plus digital radiology via PACS. The hospital also operates the Cantika Beauty Clinic sub-brand (aesthetic and dermatology services) and offers administrative health services such as Medical Check-Up packages, E-Rikkes SIM examinations, Surat Keterangan Bebas Narkoba (drug-free certificates), and Hajj/Umrah vaccinations.

Revenue is generated through a hybrid professional-services model: government-paid services via BPJS Kesehatan, private insurance billing through BRI, Mandiri, Admedika, and Garda, out-of-pocket payments, and corporate/government contracts for medical check-ups and official certificates. The 641-employee facility reports no external funding or private ownership; all strategic direction flows from POLRI institutional oversight. Recent activity has emphasized digital channel expansion (October 2025 website launch), community outreach via Bakti Kesehatan programs across Balikpapan neighborhoods, and the launch of cash-pay aesthetic services through Cantika.

Name

RS Bhayangkara

Legal name

Rumah Sakit Bhayangkara Balikpapan

Website

https://rsbhayangkarabalikpapan.com

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

501–1,000 employees

Short description

RS Bhayangkara Balikpapan is an Indonesian Type C general hospital with Paripurna accreditation, affiliated with POLRI and serving both police personnel and the general public across 17+ specialist outpatient clinics, inpatient wards, 24-hour emergency, and supporting diagnostics.

Ownership category

akta.pro rank

Headquarters

HQ city

Balikpapan

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Layanan Rawat Jalan (Outpatient Services): Outpatient consultation and treatment services across multiple specialist polyclinics including Internal Medicine, Surgery, Pediatrics, OBGYN, Cardiology, Orthopedics, Neurology, and other specialties
2. Layanan Rawat Inap (Inpatient Services): Inpatient care with various room classes including VVIP, VIP, Class 1, Class 2, Class 3, plus specialized units: Perina, PICU, ICU, HCU, NICU, and Isolation rooms
3. Medical Check-Up Services: Comprehensive health examinations including general MCU, occupational MCU, official duty MCU, vitamin injection packages, vaccination packages, and health certificate examinations. Operating daily 08:00-21:00 WITA
4. Penunjang Medis (Medical Support Services): Supporting medical services including 24-hour Emergency Room (IGD), Laboratory, Radiology (X-Ray, USG, CT Scan, MRI), Pharmacy, and Physiotherapy
5. Cantika Beauty Clinic: Aesthetic and dermatological services including Melasma treatment, Chemical Peeling, Skin Tag removal, PRP/Microneedling, Botox, Skin Booster, and Keloid therapy

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

RS Bhayangkara Balikpapan is a Type C hospital offering comprehensive inpatient and outpatient clinical care across 17+ specialist polyclinics, supported by a 24-hour emergency department, diagnostic imaging, medical laboratory, hemodialysis, physiotherapy, and medical check-up services. Beyond core clinical care, the hospital provides official administrative health services (SIM health examinations, drug-free certificates, Hajj/Umrah vaccinations) and operates the Cantika Beauty Clinic sub-brand for aesthetic/dermatology services, serving both POLRI personnel and the general public.

Product overview

RS Bhayangkara Balikpapan is a Type C hospital offering a unified portfolio of clinical and administrative health services. The core services consist of Rawat Jalan (outpatient polyclinic services) covering 17 specialist departments and Rawat Inap (inpatient care) with rooms ranging from VVIP to Class 3 plus intensive care units. These are supported by the 24-hour IGD (emergency department), medical laboratory, radiology (X-Ray, CT Scan, MRI, 3D CBCT, 3D Doppler Vascular Ultrasound), physiotherapy, and hemodialysis. The hospital also operates Cantika Beauty Clinic as an aesthetic/dermatology sub-brand, alongside administrative health services including Medical Check-Up (MCU) packages, E-Rikkes SIM examinations, Surat Keterangan Bebas Narkoba (SKBN) drug-free certificates, and Hajj/Umrah vaccination. Services are delivered to both Police (Polri) personnel and the general public, with payment coverage through BPJS, private insurance (AdMedika, Garda Oto), and out-of-pocket.

Differentiator

Problem solved

Functional benefit

Brands

• Cantika Beauty Clinic: Beauty clinic service offering treatments including Melasma/Pigmentation, Chemical Peeling, Skin Tag/Keratosis Seboroik, PRP/Microneedling, Botox Treatment, Skin Booster Premium, and Keloid Therapy. Located at RS Bhayangkara Balikpapan.

Products and services

• Rawat Inap (Inpatient Care)

Quantifiable outcome

• 24-hour Emergency Room coverage with ambulance service
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BPJS Kesehatan (BPJS Health)coreChannel Partner/ Reseller/ DistributorNational health insurance program partnership allowing BPJS participants to access hospital services with direct billing. The hospital is integrated with Mobile JKN app for patient registration.
• BRI (Bank Rakyat Indonesia)minorChannel Partner/ Reseller/ DistributorHealth insurance partner providing coverage for BRI insurance policyholders accessing hospital services.
• Mandiri (Bank Mandiri Insurance)minorChannel Partner/ Reseller/ DistributorHealth insurance partner for Mandiri insurance policyholders.
• AdmedikaminorChannel Partner/ Reseller/ DistributorHealth insurance third-party administrator partner.
• GardaminorChannel Partner/ Reseller/ DistributorInsurance partner for policyholders.
• BPJS Mobile JKNcoreTechnology or IntegrationOfficial government health insurance mobile application integrated with hospital SIMRS for online patient registration, enabling easy access for insured patients.
• Polda Kalimantan Timur (East Kalimantan Police)coreStrategic or Co-development PartnerParent organization providing institutional support. Head of RS Bhayangkara Balikpapan is appointed by and reports to the East Kalimantan Police Chief.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Primaya Hospital: Growing private hospital chain in Indonesia providing comparable general medical, surgical, and specialty services across multiple cities. Relevant as a benchmark for how mid-tier private operators scale specialty coverage and compete in tier-2 cities.
• Eka Hospital: Private hospital chain offering comparable specialty services and competing for premium-paying patients in Indonesian urban markets. Provides a relevant benchmark for specialty depth, equipment investment, and patient experience positioning.
• Mitra Keluarga Karyasehat: Listed Indonesian private hospital chain operating multiple Type B facilities nationwide with comparable specialty clinic, ICU, and outpatient service portfolios. A benchmark private competitor for inpatient volume and insurance contracting.
• Siloam International Hospitals: Largest private hospital operator in Indonesia with a national multi-city footprint and broader specialist network than RS Bhayangkara. Competes for insured and self-pay patients across the country with significantly deeper capital base.
• Mayapada Hospital Group: Private hospital group operating Type B facilities across major Indonesian cities with comparable specialty coverage. Competes for insured and self-pay patients in urban markets where RS Bhayangkara's POLRI-linked brand may be less differentiated.

Direct peers

• RS Pertamina Balikpapan: Corporate hospital of Pertamina located in Balikpapan, providing comprehensive inpatient, outpatient, and emergency services to a comparable patient mix including industrial workers and dependents. Overlaps significantly in service portfolio and corporate MCU offerings.
• Siloam Hospitals Balikpapan: Private hospital operated by Siloam International Hospitals in Balikpapan, offering comparable general and specialty inpatient and outpatient services. It competes directly for insured and self-pay patients in the same catchment area.
• RS Bhayangkara TK II Said Sukanto (Jakarta): POLRI-affiliated Bhayangkara hospital in Jakarta. Comparable institutional ownership model, comprehensive specialty service portfolio, and patient mix combining police personnel with general public, making it a structural benchmark for the network.
• RSUD Dr. Kanujoso Djatiwibowo: The largest public Type B hospital in Balikpapan, serving the same East Kalimantan population with general medical and surgical services. It is the closest geographic peer and the primary direct competitor for inpatient, outpatient, and emergency patients in the city.
• RS Bhayangkara Surabaya: Sister POLRI-affiliated hospital under the Bhayangkara network in Surabaya. Structurally and operationally comparable as another police-owned hospital serving both police personnel and the general public, with similar Type C/D classification.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• TikToktiktok.com/@rs.bhayangkarabalikpapan?_t=ZS-8yHQB8ksfUm&_r=1
• LinkedInlinkedin.com/company/rs-bhayangkara

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RS Bhayangkara