RSUD Petala Bumi Provinsi Riau

What RSUD Petala Bumi Provinsi Riau does

RSUD Petala Bumi Provinsi Riau is a regional public general hospital (Rumah Sakit Umum Daerah) owned and operated by the Riau Provincial Government in Indonesia, headquartered at Jl. Dr. Soetomo No.65, Pekanbaru. It functions as the provincial referral hospital for Riau Province, providing 24-hour emergency services (IGD 24 Jam), outpatient specialist polyclinics across more than a dozen specialties (including internal medicine, pediatrics, dermatology, pulmonology, neurology, radiology, anesthesia, obstetrics-gynecology, ophthalmology, ENT, surgery, and clinical pathology), inpatient care (rawat inap), and supporting diagnostic services (laboratory, radiology, pharmacy). The facility also offers free health certificate issuance for students and university applicants as a public service function.

The hospital's digital infrastructure centers on a "Platform Kesehatan Digital" that bundles online patient registration (integrated with the national BPJS Kesehatan Mobile JKN application), a specialist doctor scheduling module, real-time bed availability tracking, a doctor directory, and the SEHAT-RSPB (Sistem Elektronik Harmonisasi Aduan Terintegrasi) integrated electronic complaint management system for service-quality transparency. The website also links to the provincial Public Information Disclosure (PPID) portal, indicating alignment with Indonesia's freedom-of-information compliance framework. The facility is a member of the Indonesian Hospital Association (PERSI) and operates under the regulatory oversight of the Ministry of Health (Kemenkes RI).

From a business model perspective, the hospital is not a commercially monetized entity in the conventional venture sense. Its revenue mechanics are the standard Indonesian regional public hospital model — primarily funded through the Riau Provincial Government budget (APBD) with patient-side revenue from BPJS Kesehatan reimbursements for insured patients and out-of-pocket payment from uninsured patients. Distribution is direct-to-patient via the physical hospital, complemented by the Mobile JKN online registration channel for BPJS holders. Customer segments span the general Riau population, BPJS Kesehatan participants, students/university applicants (for free health certificates), and mothers/children targeted in public-health intervention programs such as the stunting/wasting MoU with Dinkes Kota Pekanbaru.

Name

RSUD Petala Bumi Provinsi Riau

Legal name

RSUD Petala Bumi Provinsi Riau

Website

https://rsudpetalabumi.riau.go.id

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

RSUD Petala Bumi Provinsi Riau is a government-owned regional referral hospital in Pekanbaru, Riau, Indonesia, providing 24-hour emergency care, multi-specialty outpatient and inpatient services, diagnostic support, and digital health tools including Mobile JKN online registration and the SEHAT-RSPB complaint management system, serving Riau Province residents and BPJS Kesehatan participants.

Ownership category

akta.pro rank

Headquarters

HQ city

Pekanbaru

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Distribution channels3 records

Marketing channels4 records

Core offering

RSUD Petala Bumi Provinsi Riau is a provincial referral public hospital that delivers comprehensive healthcare services to residents of Riau Province, including specialist outpatient polyclinics (Rawat Jalan), inpatient care (Rawat Inap), 24-hour emergency services (IGD 24 Jam), and supporting medical diagnostics (Laboratory, Radiology, Pharmacy). It also provides digital health services such as online registration integrated with Mobile JKN for BPJS Kesehatan beneficiaries, doctor scheduling, real-time bed availability information, and the SEHAT-RSPB electronic complaint management system.

Product overview

RSUD Petala Bumi Provinsi Riau operates as a regional public hospital offering a comprehensive digital health platform with both physical healthcare services and online registration systems. The portfolio includes outpatient and inpatient services, 24-hour emergency care, and supporting diagnostic services (laboratory, radiology, pharmacy). The hospital's digital ecosystem encompasses an online registration system integrated with Mobile JKN for BPJS patients, a doctor scheduling system, bed availability information, and the SEHAT-RSPB complaint management system for transparency and quality improvement.

Differentiator

Problem solved

Functional benefit

Products and services

• Rawat Jalan (Outpatient Specialist Services)
• Rawat Inap (Inpatient Services)
• IGD 24 Jam (24-Hour Emergency Department)
• Layanan Penunjang (Supporting Medical Services)
• Pendaftaran Online (Online Registration)
• SEHAT-RSPB (Sistem Elektronik Harmonisasi Aduan Terintegrasi)
• Surat Keterangan Sehat (Health Certificate Issuance Service)

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Five partnerships are on record, tiered major, core and minor.

• Dinas Kesehatan Kota PekanbarumajorStrategic or Co-development Partner · 22 July 2026Memorandum of Understanding (MoU) signed between Dinas Kesehatan Kota Pekanbaru and RSVVD Petala Bumi Provinsi Riau for strengthening the handling of stunting, wasting, underweight, and malnutrition in toddlers. This represents a major public health intervention partnership.
• BPJS KesehatancoreChannel Partner/ Reseller/ DistributorBPJS Kesehatan is the national public health insurance program. The hospital serves BPJS Kesehatan participants who can register online via the Mobile JKN application. This is a core operational partnership for serving the majority of patients in the Indonesian healthcare system.
• LARSH DHPminorOthersListed as a related link on the hospital website, indicating institutional affiliation with LARSH DHP organization.
• Perhimpunan Rumah Sakit Seluruh Indonesia (PERSI)minorOthersListed as a related link indicating membership in the Indonesian Hospital Association (PERSI).
• Kemenkes RI (Ministry of Health of Indonesia)minorOthersListed as a related link indicating regulatory oversight and affiliation with the Indonesian Ministry of Health.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Hermina Hospitals: Large private hospital network in Indonesia with strong women's and children's health focus. Comparable on multi-specialty hospital delivery and on the public-health program space (e.g., stunting/maternal-child), though structured as a private listed network.
• Mitra Keluarga Karyasehat: Major private hospital chain in Indonesia focused on secondary and tertiary care. Comparable on multi-specialty hospital operations and patient mix, though structured as a publicly listed private network.
• Awal Bros Hospital: Private hospital network across Indonesia with multi-specialty services. Comparable as a private-sector competitor for specialist physicians and paying patients in the same secondary-city catchment dynamics.
• Eka Hospital: Private premium hospital chain in Indonesia. Comparable as a multi-specialty provider competing for the same specialist pool and for patients willing to pay above-BPJS rates.
• Omni Hospitals: Private hospital group operating in several Indonesian cities with multi-specialty services. Comparable on multi-specialty hospital operations and on competition for BPJS-tier and private-paying patients.
• Bundamedik (BMHS): Private hospital operator in Indonesia with multi-specialty and mother-and-child expertise. Comparable as a hospital operator serving mixed BPJS and private patients across Indonesian regions.
• Mayapada Healthcare (PT Sejahteraraya Anugrahjaya): Private hospital group operating premium multi-specialty hospitals in major Indonesian cities. Comparable on multi-specialty hospital services and target patient segments, with broader commercial capital access.
• Siloam International Hospitals: Largest private hospital operator in Indonesia with nationwide footprint including Sumatra. Comparable as a multi-specialty hospital operator competing for the same specialist talent and patient pool, but as a private chain with broader geographic and commercial reach.

Direct peers

• RSUD Dr. Soetomo Surabaya: East Java provincial referral public hospital with a similar role as the top-tier public hospital in its province. Highly comparable in governance, multi-specialty breadth, and provincial referral mandate.
• Rumah Sakit Cipto Mangunkusumo (RSCM): Indonesia's flagship national referral public hospital in Jakarta, operated under the Ministry of Health. Directly comparable as a government-owned tertiary referral hospital offering comprehensive multi-specialty services to BPJS and general patients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rsud-petala-bumi

Revenue estimate

Valuation estimate

Number of profiles

Profiles24 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RSUD Petala Bumi Provinsi Riau