SOFTWARE AS A SERVICE BRAZIL
Software As A Service Brazil is a São Paulo-based boutique consulting firm founded in 2008, the first in Latin America specialized exclusively in ServiceNow implementation. It delivers consulting, process automation, and ServiceNow deployment services across multiple modules to enterprise clients in banking, telecom, media, and other verticals.
- Company typePrivate
- Founded2008
- HeadquartersSão Paulo, Brazil
- Headcount1–10
- GTM typeB2B
- OfferingServices
What SOFTWARE AS A SERVICE BRAZIL does
Software As A Service Brazil (SAAS BR) is a privately held Brazilian consulting firm founded in 2008 and headquartered in the Liberdade district of São Paulo. The company positions itself as the first Latin American firm specialized exclusively in the implementation of the ServiceNow platform, and it serves large enterprise clients across multiple verticals including retail banking, telecommunications, media, loyalty programs, managed services, infrastructure outsourcing, air transport, and cosmetics. Headcount is reported at 7 employees, and the firm operates as a boutique specialist rather than a scaled regional SI.
SAAS BR's service portfolio is organized around three pillars: (1) Consultoria (consulting) covering needs assessment, process mapping, solution definition, scenario creation, roadmap definition, and KPI generation; (2) Automação de Processos (process automation) covering end-to-end automation, legacy system data unification, robotic process automation, business rules, AI integration, workflow management, system orchestration, and performance indicators; and (3) ServiceNow implementation across more than 10 modules — ITSM, SAM, ITOM, ITBM, GRC, CSM, FSM, HRSD, SecOps, DevOps, and Safe Workplace — built on the NOW Platform. Documented technical capabilities include CMDB implementation with cross-border (Brazil and headquarters) configuration, 96% equipment discovery coverage via custom SSH probes, and SecOps deployments integrating with multiple external security systems.
The business model is professional services and managed services revenue earned through direct enterprise field sales, with custom multi-year contract pricing and no public price list. The firm does not sell its own software product; revenue is generated through consulting fees, implementation services, process automation engagements, software factory work (custom portal, probe, and integration development), and IT process outsourcing for managed-service-provider clients. No external funding, M&A activity, partnerships, patents, certifications, or leadership changes are documented in the available data, and the company operates as an independent, owner-managed specialist.
SOFTWARE AS A SERVICE BRAZIL firmographics
Firmographics- Name
- SOFTWARE AS A SERVICE BRAZIL
- Legal name
- Software As A Service Brazil
- Website
- https://saasbr.com.br
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Software As A Service Brazil is a São Paulo-based boutique consulting firm founded in 2008, the first in Latin America specialized exclusively in ServiceNow implementation. It delivers consulting, process automation, and ServiceNow deployment services across multiple modules to enterprise clients in banking, telecom, media, and other verticals.
- Ownership category
- akta.pro rank
SOFTWARE AS A SERVICE BRAZIL industry classification
Industry- Product category
- IT Consulting Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Other Management Consulting Services (541618)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)
Keywords
Where SOFTWARE AS A SERVICE BRAZIL is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
SOFTWARE AS A SERVICE BRAZIL business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Consulting Services: Professional consulting services including needs assessment, process mapping, solution definition, roadmap creation, and KPI generation. Provided as a core service offering for enterprise clients.
- ServiceNow Implementation: Implementation services for ServiceNow platform including planning, architecture, deployment, maintenance, support, administration, and continuous improvement programs.
- Process Automation Services: End-to-end process automation including robotic automation, workflow orchestration, AI integration, and legacy system unification.
- Software Factory: Custom software development services including portal development, probe creation, integration systems, and specific application development.
- Outsourcing Services: IT process outsourcing services for managed service provider clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Custom Engagements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
SOFTWARE AS A SERVICE BRAZIL product offering
Product offeringCore offering
Software As A Service Brazil delivers consulting and implementation services for the ServiceNow platform, helping enterprises deploy modules such as ITSM, ITOM, ITBM, SAM, GRC, CSM, FSM, HRSD, SecOps, and DevOps. The firm also provides process automation and discovery automation as part of its ServiceNow implementation practice for enterprise clients across Latin America.
Product overview
Software As A Service Brazil (SAAS BR) is a consulting company that specializes in ServiceNow implementation, being the first company in Latin America focused on this platform since 2008. The company offers a portfolio of ServiceNow modules including ITSM (IT Service Management), SAM (Software Asset Management), ITOM (IT Operation Management), ITBM (IT Business Management), GRC (Governance Risk & Compliance), CSM (Customer Service Management), FSM (Field Services Management), HRSD (Human Resources Service Delivery), SecOps (Security Operations), DevOps, and Safe Workplace, all built on the NOW Platform. In addition to the platform modules, SAAS BR provides complementary consulting services for needs assessment, process mapping, and roadmap definition, as well as process automation services including end-to-end automation, legacy system integration, workflow management, and AI-powered automation. The company also offers implementation services including deployment, maintenance, support, and continuous improvement programs.
Differentiator
Problem solved
Functional benefit
Products and services
- ServiceNow Consulting and Implementation Services End-to-end consulting and implementation of the ServiceNow platform for enterprise clients across Latin America, covering modules such as ITSM, ITOM, ITBM, SAM, GRC, CSM, FSM, HRSD, SecOps, and DevOps. Targeted at enterprise IT departments seeking to deploy or expand ServiceNow.
- Process Automation Services Automation of enterprise business processes on the ServiceNow platform, helping clients streamline workflows and reduce manual effort. Targeted at enterprise operations and IT teams.
Quantifiable outcome
- 96% equipment discovery coverage achieved for enterprise clients
Companies that use SOFTWARE AS A SERVICE BRAZIL
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles1 record
SOFTWARE AS A SERVICE BRAZIL technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature6 records
SOFTWARE AS A SERVICE BRAZIL partnerships and signals
Strategic signalScale indicators3 records
Recent moves3 records
Expansion highlights4 records
SOFTWARE AS A SERVICE BRAZIL competitors and assessment
Company assessmentBroad incumbents
- Capgemini: Global IT services and consulting company with a ServiceNow-focused digital transformation practice. Competes for enterprise ServiceNow implementation mandates across multiple verticals, including telecom and banking that overlap with SAAS BR's client base.
- Accenture: Global systems integrator with one of the largest ServiceNow practices worldwide. Comparable as a ServiceNow implementation partner targeting large enterprise clients, though it operates as a broad SI rather than a ServiceNow-exclusive boutique.
- Infosys: Global IT services firm with a ServiceNow-focused practice and active LATAM presence. Comparable as a large-scale ServiceNow implementation and managed services provider competing for similar enterprise digital-transformation engagements.
- Deloitte: Global consulting firm with a substantial ServiceNow alliance and enterprise transformation practice. Competes for the same large enterprise ServiceNow implementation work that SAAS BR targets in Latin America, but at vastly greater scale.
- Wipro: Global IT services firm with a ServiceNow practice covering implementation, integration, and managed services. Overlaps with SAAS BR on enterprise ServiceNow delivery, particularly in regulated industries such as banking and telecom.
- Cognizant: Global IT services firm with a dedicated ServiceNow practice serving enterprise clients across the Americas. Comparable as a ServiceNow implementation and managed services provider, though as part of a broader portfolio of services.
- Tata Consultancy Services (TCS): Global IT services and consulting firm with an established ServiceNow partnership and enterprise transformation offerings. Competes for the same large-enterprise ServiceNow implementation and managed services opportunities in telecom, banking, and media.
- NTT Data: Global IT services provider with an established ServiceNow practice and significant presence in Brazil and Latin America. Direct overlap with SAAS BR on enterprise ServiceNow implementation work in the same regional market.
Direct peers
- Slalom: Consulting firm with a deep, ServiceNow-centric practice delivering enterprise implementations across ITSM, HRSD, and customer workflows. Most comparable in operating model — a consultancy with strong ServiceNow specialization — though operating at much larger scale and broader geographic reach.
Others
- ServiceNow (Professional Services): The platform vendor itself, which also sells implementation and advisory services through its own professional services organization. Not a direct competitor in every deal, but increasingly shapes partner economics, referral pipelines, and competitive deals in the same LATAM enterprise segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
SOFTWARE AS A SERVICE BRAZIL social profiles
Digital presenceSOFTWARE AS A SERVICE BRAZIL financial estimates
Financial estimateRevenue estimate
Valuation estimate
SOFTWARE AS A SERVICE BRAZIL leadership team
Management profileNumber of profiles
SOFTWARE AS A SERVICE BRAZIL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SOFTWARE AS A SERVICE BRAZIL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SOFTWARE AS A SERVICE BRAZIL
What does SOFTWARE AS A SERVICE BRAZIL do?
Software As A Service Brazil delivers consulting and implementation services for the ServiceNow platform, helping enterprises deploy modules such as ITSM, ITOM, ITBM, SAM, GRC, CSM, FSM, HRSD, SecOps, and DevOps. The firm also provides process automation and discovery automation as part of its ServiceNow implementation practice for enterprise clients across Latin America.
Is SOFTWARE AS A SERVICE BRAZIL a public or private company?
SOFTWARE AS A SERVICE BRAZIL is a private company. It is classified as unknown and is currently operating.
When was SOFTWARE AS A SERVICE BRAZIL founded?
SOFTWARE AS A SERVICE BRAZIL was founded in 2008. It employs 1 to 10 people.
Where is SOFTWARE AS A SERVICE BRAZIL based?
SOFTWARE AS A SERVICE BRAZIL is headquartered in São Paulo, Brazil, in the Latin America region.
How does SOFTWARE AS A SERVICE BRAZIL make money?
Five revenue lines are on record. Consulting Services are the primary driver. The others are serviceNow Implementation, process Automation Services, software Factory and outsourcing Services.
Who are SOFTWARE AS A SERVICE BRAZIL's main competitors?
Broad incumbents on record are Capgemini, Accenture, Infosys, Deloitte, Wipro, Cognizant, Tata Consultancy Services (TCS) and NTT Data. Slalom is listed as a direct peer. ServiceNow (Professional Services) is listed as an others.
Does SOFTWARE AS A SERVICE BRAZIL have an API?
No public API is recorded for SOFTWARE AS A SERVICE BRAZIL.
What industry is SOFTWARE AS A SERVICE BRAZIL in?
SOFTWARE AS A SERVICE BRAZIL's product category is IT Consulting Services. Its primary akta.pro industry code is BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54151 and its SIC code is 7370.