Samu 92

What Samu 92 does

SAMU 92 (legal name: SAMU des Hauts-de-Seine) is a French public emergency medical service, formally a Service d'Aide Médicale Urgente, responsible for 24/7 medical emergency coordination across the Hauts-de-Seine department in the Île-de-France region. Headquartered in Garches, France, and operating with approximately 35 personnel, it staffs the national emergency telephone number 15 to receive emergency medical calls, perform physician-led medical regulation, and dispatch SMUR (Service Mobile d'Urgence et de Réanimation) mobile emergency units when onsite advanced care is required. Its service population is the general public of Hauts-de-Seine requiring urgent medical assistance, accessed exclusively through the free public emergency hotline rather than any commercial channel.

The organization's technology footprint is intentionally minimal and internal. The only digital asset documented is a Joomla-based intranet portal built on the T3 Framework, used solely for internal staff information exchange and access to external links to national emergency medicine professional societies (SUDF, SFMU, SFAR, SRLF, CFRC). There is no consumer-facing application, no public API, no mobile app, and no proprietary technology platform; the operational technology stack is the standard French public-health telephony and dispatch infrastructure shared across all departmental SAMUs.

SAMU 92 is not a commercial entity. It is a government-state entity operated under the French Ministry of Health as part of the national public healthcare system, with no pricing model, no paying customers, no revenue generation, and no commercial distribution or marketing channels. Funding flows from the French state through departmental health budgets, and service access is granted by dialing 15. As a result, traditional go-to-market and revenue mechanics do not apply; the entity's role is statutory service delivery within a geographically fixed mandate.

Name

Samu 92

Legal name

SAMU des Hauts-de-Seine

Website

https://samu92.fr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

SAMU 92 (SAMU des Hauts-de-Seine) is the French public emergency medical service for the Hauts-de-Seine department, operating the national emergency number 15 to coordinate 24/7 medical dispatch and SMUR response for department residents under the French Ministry of Health.

Ownership category

akta.pro rank

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Core offering

SAMU 92 (Service d'Aide Médicale Urgente des Hauts-de-Seine) is a public emergency medical service that operates 24 hours a day, 7 days a week, providing emergency medical coordination and dispatch for residents of the Hauts-de-Seine department in France. The service is accessed by dialing the national emergency number 15, through which qualified physicians perform medical regulation and dispatch appropriate resources, including SMUR (Service Mobile d'Urgence et de Réanimation) mobile resuscitation teams. An internal Joomla-based staff intranet supports internal communications and information exchange among service personnel.

Product overview

SAMU 92 (Service d'Aide Médicale Urgente des Hauts-de-Seine) is a French emergency medical service organization. It is not a technology product company but rather a public healthcare emergency service. The website serves as an internal staff portal for SAMU 92 personnel to exchange and disseminate information about the service's operations. The site provides access to internal resources, useful links to medical societies (SFMU, SFAR, SRLF, CFRC, SUdF), and emergency contact functionality via the 15 hotline.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Coordination Service (SAMU 92)

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• SAMU Urgences de France (SUDF)coreStrategic or Co-development PartnerNational professional society representing SAMU services and emergency medicine professionals in France
• Société Française de Médecine d'Urgence (SFMU)coreStrategic or Co-development PartnerNational professional society for emergency medicine in France, publishes guidelines and recommendations
• Société Française d'Anesthésie et de Réanimation (SFAR)coreStrategic or Co-development PartnerProfessional society for anesthesia and resuscitation, recognized as being of public utility, established 1982
• Société de Réanimation de Langue Française (SRLF)coreStrategic or Co-development PartnerProfessional society dedicated to intensive care and resuscitation in French language, publishes guidelines and educational content
• Conseil Français de Réanimation Cardio-pulmonaire (CFRC)coreStrategic or Co-development PartnerFrench society dedicated to cardiopulmonary resuscitation, affiliated with European Resuscitation Council (ERC) since 2005

Recent moves4 records

Emerging players

• Croix-Rouge française: Croix-Rouge française operates private and associative ambulance and emergency response services across France, including in Hauts-de-Seine. It is a partial peer in the prehospital emergency space, particularly for non-SMUR ambulance transport that supplements SAMU 92's dispatch activity.

Others

• SAMU Urgences de France (SUdF): SUdF is the national professional society representing SAMU services and emergency medicine professionals in France. SAMU 92 maintains a core strategic partnership with SUdF; the society sets national standards and advocacy positions that directly shape SAMU 92's operating environment.
• Société Française de Médecine d'Urgence (SFMU): SFMU is the national professional society for emergency medicine in France, publishing clinical guidelines and training standards. It is a core partner of SAMU 92 and a key shaper of the clinical protocols that SAMU 92's regulation physicians follow.
• European Emergency Number Association (EENA): EENA is the European association coordinating 112 and equivalent emergency services across Europe. It is thematically comparable as a coordinator/advisor to emergency medical dispatch and aligns with SAMU 92's regulatory and coordination role.

Regional players

• Assistance Publique – Hôpitaux de Paris (AP-HP): AP-HP operates the major hospital network in Île-de-France, including the receiving facilities for SAMU 92's patient transports. It is a structurally coupled regional peer, since SAMUR dispatch decisions and Hôpitaux de Paris bed availability are tightly interdependent.

Direct peers

• SDIS 92 (Service Départemental d'Incendie et de Secours des Hauts-de-Seine): SDIS 92 is the fire and rescue service for Hauts-de-Seine, operating the 18 hotline and co-responding to medical emergencies alongside SAMU 92. It is the closest operational co-responder peer, sharing the same departmental geography and frequently joint-dispatching with SAMU units.
• SAMU de Paris (SAMU 75): SAMU 75 is the departmental emergency medical service for Paris, operating under the same French SAMU framework with the 15 hotline and SMUR dispatch model as SAMU 92. It is the closest geographic and structural peer, serving the adjacent department within Île-de-France.
• SAMU 93 (Seine-Saint-Denis): SAMU 93 is the departmental emergency medical service for Seine-Saint-Denis, neighboring Hauts-de-Seine. It operates the identical 15-regulated dispatch and SMUR coordination model, making it a directly comparable peer in scale, governance, and clinical mandate.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/samu-92

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samu 92