Santa Casa de Misericórdia de Ribeirão Preto

What Santa Casa de Misericórdia de Ribeirão Preto does

Santa Casa de Misericórdia de Ribeirão Preto is a philanthropic (entidade filantrópica) general hospital founded in 1896 in Ribeirão Preto, São Paulo, Brazil. It is the oldest hospital in the city and operates ~300 beds across low-to-high complexity care, including emergency/polytrauma, intensive care (UTI/CTI), maternity with IHAC certification, and outpatient clinics covering 25+ medical specialties. The institution is accredited at ONA Level 2 (2025), holds the IQG Nursing Distinction certification (2026) — uniquely in the city — and the IHAC seal from the Ministry of Health, and received WSO Angels Gold recognition for stroke care in Q4 2024.

The hospital is structured as a Teaching Hospital (Hospital de Ensino) with a COREME-governed medical residency program of 68 positions across multiple specialties, including a Neurosurgery program with 50 years of history. In 2025 it inaugurated a Clinical Research Center and vertically integrated its clinical analysis laboratory; back-office systems include SAME (medical archive and statistics), a cloud-based collaborator portal (Memphis Portal), and SIRESP (state-level) referral integration. Diagnostic services run through DIAP (high-performance imaging) and the in-house lab.

Revenue mechanics rest on three payer streams: SUS (Sistema Único de Saúde) reimbursements routed through the São Paulo SIRESP referral network (primary), Convênio contracts with private health insurers, and direct Particular (private-pay) patients. The institution operates ten physical sites clustered in the Campos Elíseos neighborhood, serving the Ribeirão Preto metropolitan region and complex cases referred statewide. Go-to-market is therefore sales-led via SIRESP and insurance contracts, augmented by event-driven community health campaigns (Outubro Rosa, Novembro Azul, etc.). A long-standing municipal subvention, established when the institution was founded, supplements operating revenue. Leadership rests with Provedor Fernando Toro and Gestor Hospitalar Marcelo Soares (appointed 2024-03-15), with a Superintendente and Clinical Director rounding out the executive team.

Name

Santa Casa de Misericórdia de Ribeirão Preto

Legal name

Santa Casa de Misericórdia de Ribeirão Preto

Website

https://santacasarp.com.br

Company type

Private

Founded year

1896

Operating status

Operating

Headcount range

251–500 employees

Short description

Santa Casa de Misericórdia de Ribeirão Preto is Brazil's oldest philanthropic general hospital in Ribeirão Preto, operating ~300 beds across 25+ specialties and serving SUS, insurance, and private-pay patients through a SIRESP-linked referral network.

Ownership category

akta.pro rank

Product category

Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro industry

PRIMARYHLAFAJAC

Midwifery & Birth Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Women’s & Children’s Health Providers

SECONDARYHLAFAJAN

Lactation, Postpartum & Perinatal Support Services

Healthcare & Life Sciences/Healthcare Providers & Systems/Women’s & Children’s Health Providers

Keywords

• Hospital services
• General hospital
• Emergency care
• Medical specialties
• Medical residency

Headquarters

HQ city

Ribeirão Preto

HQ country

Brazil

HQ region

Latin America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. SUS (Sistema Único de Saúde) Reimbursement: Public health system funding through government reimbursement for services rendered to SUS patients. Patient care is regulated through the SIRESP system. Services include emergency, inpatient, outpatient, and teaching activities funded by the Brazilian public health system.
2. Health Insurance (Convênio): Services rendered to patients covered by private health insurance plans through contracts with insurance providers.
3. Private Pay (Particular): Direct payment by private patients not covered by SUS or health insurance plans.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Santa Casa de Misericórdia de Ribeirão Preto is a philanthropic general hospital providing comprehensive inpatient, outpatient, emergency, surgical, maternity, and pediatric care across 25+ medical specialties, with approximately 300 beds. The institution runs a teaching hospital with 68 medical residency positions, a Clinical Research Center, an in-house diagnostic imaging service (DIAP), and a vertically integrated clinical analysis laboratory. Services are delivered under three channels: SUS public health reimbursement, private health insurance contracts, and direct private pay.

Product overview

Santa Casa de Misericórdia de Ribeirão Preto operates a single unified hospital institution offering a comprehensive range of medical services across multiple specialties. The institution functions as a general hospital with approximately 300 beds (low to high complexity), a clinical outpatient clinic (Ambulatório Clínico), emergency services, intensive care units (CTI/UTI), maternity services including the Hospital Amigo da Criança (IHAC) initiative, a medical residency program (COREME) offering 68 residency positions, a Clinical Research Center, and a Commission for Research Ethics (CEP). The hospital operates under the SUS (Sistema Único de Saúde) public health system as well as private health insurance and particular (out-of-pocket) patient coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Santa Casa de Ribeirão Preto Full-service general hospital offering approximately 300 beds across low to high complexity care, including emergency, inpatient, and outpatient services, serving SUS patients, health insurance holders, and private pay patients in the Ribeirão Preto region.
• Emergency / Pronto Atendimento e Politrauma Emergency and urgent care services including emergency room (Sala Vermelha), observation area (Sala Laranja), and polytrauma care, with patients admitted via the SIRESP referral system.
• Maternidade / Ginecologia e Obstetrícia Maternity services including labor, delivery, and postpartum care, operating under the Baby-Friendly Hospital Initiative (IHAC) certification for breastfeeding support and maternal-child health.
• Ambulatório Clínico Outpatient clinical services across 25 medical specialties including anesthesiology, cardiology, oncology, orthopedics, nephrology, neurology, ophthalmology, pediatrics, and more.
• Hospital de Ensino (Teaching Hospital) Hospital teaching and education unit supporting medical education, medical residency programs (68 positions), continuing professional development, and academic partnerships.
• Medicina Intensiva (CTI/UTI) Intensive care units (UTI/CTI) providing critical care monitoring and treatment for severely ill patients, with CCIH infection control and multi-resistant germ monitoring.
• Centro de Pesquisa Clínica (Clinical Research Center) Clinical research facility supporting scientific innovation and clinical studies, with oversight from the Comitê de Ética em Pesquisa (CEP) for protocol review and ethical compliance.
• Laboratório de Análises Clínicas Clinical analysis laboratory providing diagnostic testing services, restructured and verticalized for improved integrated management.
• DIAP - Diagnóstico por Imagem de Alta Performance

Quantifiable outcome

• Overcrowding indicator (NEDOCS) reduced by 59% from 307 to 159
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Sodexo/PluxeeminorOthers · 1 May 2024Partnership agreement providing food and meal benefits to hospital employees through the Sodexo/Pluxee card system, replacing previous benefit arrangements.
• Rotary Club (Jardim Paulista, Kalpetta, Kanhangad)minorStrategic or Co-development Partner · 14 February 2024International Rotary Club partnership in which Rotary Club – Jardim Paulista, Rotary Club of Kalpetta, and Rotary Club of Kanhangad donated equipment to the maternity ward of Santa Casa de Ribeirão Preto. The project involved international collaboration with India and reflects Rotary's commitment to social welfare and public health.
• MAFRAminorStrategic or Co-development Partner · 19 January 2024Training partnership on healthcare waste management (Gerenciamento de Resíduos de Serviços de Saúde). MAFRA conducted training for the SESMT team on proper waste management practices, strengthening environmental practices and safety for staff and patients.
• 3MminorStrategic or Co-development Partner · 13 December 2023Training partnership for nursing staff on pressure injury prevention. 3M intensivist nurse Luciana de Oliveira Monteiro shared knowledge on skin integrity and prevention of pressure injuries with the hospital's nursing team.
• CICLYS Consultoria e TecnologiaminorStrategic or Co-development Partner · 14 July 2023Leadership Academy partnership (Academia de Liderança - Jornada do Saber) in which CICLYS partnered with Santa Casa to deliver leadership development training. Participants completed course conclusion projects through the program.
• PROADI-SUS (Programa de Apoio ao Desenvolvimento Institucional do Sistema Único de Saúde)coreStrategic or Co-development Partner · 1 June 2023Hospital was selected for the Lean nas Emergências (Lean in Emergencies) project under PROADI-SUS, an initiative of the Ministry of Health to reduce overcrowding and increase bed turnover in emergency departments of public and philanthropic hospitals. Significant operational improvements were achieved.
• SIRESP (Sistema Integrado de Regulação de Serviços de Saúde)coreOthersState-level health regulation system operated by the Government of São Paulo. The hospital participates in the SIRESP network for patient referrals, bed management, and coordination of complex care across the state health system.
• COREME (Comissão de Residência Médica)coreOthersMedical Residence Commission overseeing the hospital's medical residency programs with 68 positions across multiple specialties. The commission organizes training, official photo events, and certification ceremonies for medical residents.
• IHAC (Iniciativa Hospital Amigo da Criança)coreOthersMinistry of Health initiative for breastfeeding support and maternal-child health. The hospital holds the IHAC certification, implementing breastfeeding incentive policies and care protocols for women and children's health.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Hospital de Amor (Hospital de Câncer de Barretos): Large philanthropic hospital in São Paulo state focused on SUS patients, with strong teaching and research operations. Highly comparable in its charitable/non-profit structure, SUS dependency, and Brazilian tertiary care mission.
• Hospital das Clínicas da FMUSP: Largest public teaching hospital complex in São Paulo, affiliated with the University of São Paulo medical school. Closely comparable as a SUS-dependent, high-complexity academic hospital with broad specialty coverage and significant residency programs.
• Hospital Pequeno Príncipe: Largest pediatric hospital in Brazil, philanthropic non-profit with teaching and research programs. Comparable in mission-driven non-profit operation, SUS dependency, and teaching/research orientation, though specializing in pediatrics.
• Hospital de Clínicas de Porto Alegre: Public university teaching hospital in southern Brazil with similar scale, multi-specialty complexity, residency programs, and SUS-dependent payer mix. Closely comparable in terms of teaching mission, public-assistance focus, and academic affiliations.
• Real Hospital Português (Beneficência Portuguesa de Pernambuco): Philanthropic hospital in Recife with similar century-old heritage, multi-specialty complexity, and blended SUS/insurance/private payer mix. Comparable in its Santa Casa/filantropic tradition and broad regional referral role.
• Hospital Moinhos de Vento: Non-profit hospital in Porto Alegre with teaching, research, and high-complexity care across multiple specialties. Comparable in non-profit structure, scale (~300+ beds), and PROADI-SUS participation.

Broad incumbents

• Hospital Sírio-Libanês: Large high-complexity hospital in São Paulo with extensive specialty coverage, teaching activities, and clinical research programs. Comparable in operational complexity and academic profile, though more focused on private/convênio patients.
• Hospital Israelita Albert Einstein: One of the largest and most prestigious hospitals in Brazil, located in São Paulo. Comparable in scale, multi-specialty depth, and teaching/research focus, but operates as a private non-profit with different payer mix and substantially greater capital base.
• Rede D'Or São Luiz: Largest private hospital network in Brazil with hundreds of beds across multiple sites, including high-complexity academic facilities. Comparable in scale and service mix, but operates as a private equity-backed for-profit with substantially different capital structure and growth model.
• Hospital Santa Catarina: Large general hospital in São Paulo with broad specialty coverage and teaching activity. Comparable in scale and urban tertiary care profile, but operates under a different governance model (Redeflexão/Redentora).

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@santacasaderibeiraopreto
• LinkedInlinkedin.com/company/santacasaribeirao
• Instagraminstagram.com/santacasaribeiraopreto

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Santa Casa de Misericórdia de Ribeirão Preto