Ayuntamiento De Santa Lucía

What Ayuntamiento De Santa Lucía does

Entidad Local Menor Santa Lucía is a minor local government entity (Entidad Local Menor) located in Los Molinos de Ocón, in the municipality of Ocón, La Rioja, Spain. It operates under the legal framework of Spanish administrative law (Ley 39/2015, Ley 40/2015) and is governed as a publicly funded municipal administrative body. The entity's primary product is its Sede Electrónica (Electronic Headquarters) at santalucia.sedelectronica.es, a digital government platform that enables citizens to access administrative procedures — including license applications, tax payments, document validation, electronic notifications, and registration — 24 hours per day, 365 days per year. Service is provided through digital certificates, the national Cl@ve identity system, and an electronic registration system with legally valid timestamping synchronized to the Real Observatorio de la Armada.

The platform is built on the SedElectronica technology infrastructure with a GESTIONA administrative management backend contracted from ESPUBLICO SERVICIOS PARA LA ADMINISTRACIÓN S.A. The system is certified at the HIGH level (Nivel Alto) of the Esquema Nacional de Seguridad (ENS) under Real Decreto 311/2022, with biennial audits. Key technical components include electronic registration, document validation via CSV secure verification codes, a risk-tiered identification system (Alto/Medio/Básico), electronic seals issued by ESFIRMA across multiple administrative organs, and an SSL/TLS certificate from GlobalSign. The entity also operates a transparency portal, electronic notice board, whistleblower channel (EU Directive 2019/1937 compliant), and prior appointment system.

The business model is non-commercial: the entity is funded through public budgets, municipal taxes, and administrative fees rather than market-based revenue. No commercial pricing tiers exist for the digital platform. Customer segments are residents of the jurisdiction and suppliers/contractors interacting with the administration. The entity holds no patents, has no parent company, has made no acquisitions, and has not raised any external funding.

Name

Ayuntamiento De Santa Lucía

Legal name

Entidad Local Menor Santa Lucía

Website

https://santalucia.sedelectronica.es

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Entidad Local Menor Santa Lucía is a small local government entity in La Rioja, Spain, operating a digital electronic administration platform (Sede Electrónica) that provides 24/7 online access to municipal services for citizens and suppliers within its jurisdiction.

Ownership category

akta.pro rank

Headquarters

HQ city

Los Molinos de Ocón

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Others

Revenue model

1. Public Administration Services: As a government entity (Entidad Local Menor), the organization is funded through public budgets, taxes, and administrative fees rather than commercial revenue. No direct revenue is generated from citizens for access to administrative services. Revenue comes from municipal taxes, fees for administrative procedures, and public funding transfers.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Entidad Local Menor Santa Lucía operates the Sede Electrónica (Electronic Headquarters), a digital platform that delivers municipal administrative services to citizens. Core offerings include electronic registration of documents, secure document validation via CSV codes, electronic notifications, prior appointment scheduling, electronic invoicing for suppliers, power-of-attorney management, transparency portal, and an electronic announcement board. The platform runs 24 hours per day, 365 days per year, and procedures performed electronically carry the same legal validity as in-person procedures.

Product overview

The electronic headquarters (Sede Electrónica) of Entidad Local Menor Santa Lucía is a unified electronic administration platform that enables citizens to interact digitally with the municipal government. The platform operates as an integrated suite comprising electronic notification (Buzón electrónico), administrative procedure management (Consulta de expedientes), electronic registration, document validation, electronic invoicing, transparency portal, announcement board, complaints channel, employee directory, power of attorney registry, and prior appointment scheduling. The platform is built on the SedElectronica technology infrastructure and complies with Spain's electronic administration regulations (Ley 39/2015 and Ley 40/2015).

Differentiator

Problem solved

Functional benefit

Products and services

• Sede Electrónica de Santa Lucía (Electronic Headquarters) Unified digital platform providing 24/7 online access to the municipal government's administrative services, enabling citizens to perform procedures, consult information, and interact with the administration without physical attendance. Procedures performed here carry the same legal validity as in-person procedures.
• Mi Carpeta Electrónica (Electronic Folder) Personal electronic folder that lets citizens track administrative proceedings, access submitted documents, manage notifications, view in-progress requests, manage powers of attorney, and review personal data registered with the administration.
• Registro Electrónico (Electronic Registration) Electronic registration system enabling citizens to submit documentation and initiate administrative procedures online without physical attendance, with automatic entry annotations and legally valid receipts. Available 24/7 throughout the year.
• Buzón Electrónico de Notificaciones (Electronic Notification Box) Electronic notification system enabling citizens to receive official communications from the administration with full legal validity, replacing traditional postal notifications.
• Validación de Documentos (Document Validation) Document validation service that allows citizens to verify the authenticity of electronically signed documents by entering their Secure Verification Code (CSV) to retrieve the original electronic document.
• Cita Previa (Prior Appointment) Prior appointment scheduling system allowing citizens to book in-person, telephone, or video-call appointments with the municipal administration. Requests can be submitted online, by phone, or in person, with a five-minute courtesy period before cancellation.
• Factura Electrónica (Electronic Invoicing) Electronic invoicing system that allows suppliers to submit and track invoices electronically with the municipal administration, streamlining payments and providing a verified digital record.
• Registro Electrónico de Apoderamientos (REA) Electronic registry for power of attorney that allows citizens to grant, manage, and consult powers delegated to others for acting on their behalf before the administration.
• Tablón de Anuncios Electrónico (Electronic Announcement Board) Electronic publication board for official notices covering announcements, grants and subsidies, edicts, public employment, ordinances and regulations, government bodies, budget, and urban planning information.
• Portal de Transparencia (Transparency Portal) Public transparency portal providing access to institutional, regulatory, economic, grants and subsidies, heritage, contracting, urban planning, and citizen attention information.
• Canal de Denuncias (Whistleblower Channel) Whistleblowing channel compliant with EU Directive 2019/1937 and Spanish Law 2/2023, enabling reporting of improper actions by public employees with anonymous or confidential options.
• Empleados y Cargos Públicos (Public Employees and Positions Directory) Directory of public employees and positions providing organizational structure and personnel information of the municipal administration.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• ESPUBLICO SERVICIOS PARA LA ADMINISTRACIÓN S.A.coreTechnology or IntegrationESPUBLICO SERVICIOS PARA LA ADMINISTRACIÓN S.A. provides the GESTIONA administrative management tool used by Entidad Local Menor Santa Lucía. The company acts as the data processor under a signed data processing agreement (contrato de encargo) between the entities, handling citizen personal data in the course of administrative procedure management.
• ESFIRMA AC AAPP 2 (ESPUBLICO)coreTechnology or IntegrationESFIRMA AC AAPP 2 is the electronic certification authority (Autoridad de Certificación) that issues digital certificates and electronic seals used by the entity. Certificates in use include seals for: Secretaría, Administración, Alcaldía, Control Interno, Junta de Gobierno, Tenencia de Alcaldía, Tesorería, and Pleno organs.
• Real Observatorio de la Armada (Royal Navy Observatory)coreTechnology or IntegrationThe official date and time of the electronic headquarters is synchronized with the Real Observatorio de la Armada time service, providing authoritative time for legally valid time-stamping of all electronic procedures.
• GlobalSigncoreTechnology or IntegrationGlobalSign provides the website authentication certificate (SSL/TLS) for the *.sedelectronica.es domain, securing communications between citizens and the electronic headquarters platform.

Scale indicators2 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• Ayuntamiento de Zaragoza: Spanish municipal government operating an electronic headquarters offering citizen digital services (registration, notifications, document validation, appointments); directly comparable as a mid-sized Spanish Ayuntamiento electronic-administration platform.
• Red.es: Spanish public corporate entity driving digital transformation of public administration and citizen services; comparable as a Spanish public-sector digital-services platform operator working under the same regulatory framework.
• Ayuntamiento de Barcelona: Spanish municipal government operating its own electronic headquarters (seu electrònica) offering citizen-facing digital services; directly comparable in function as a Spanish local-government electronic administration platform.
• Ayuntamiento de Madrid: A much larger Spanish municipal government providing citizen-facing electronic administration services (Sede Electrónica, taxes, licenses, notifications) under the same Ley 39/2015 framework; directly comparable in function but vastly larger in scale and scope.
• Generalitat de Catalunya: Spanish autonomous community government with an electronic headquarters offering citizen-facing digital services, electronic notifications, and document validation under Spain's electronic administration laws; comparable as a Spanish public-sector digital-services provider.
• Diputación Foral de Bizkaia: Spanish provincial-level public administration in the Basque Country operating an electronic headquarters with Cl@ve-based citizen services, document validation, and electronic notifications; comparable as a sub-national Spanish government digital-services entity.

Others

• ESPUBLICO Servicios para la Administración S.A. Spanish vendor of administrative management software (GESTIONA) and electronic certification services (ESFIRMA) used by Santa Lucía; comparable as the upstream technology provider whose platform and certificates underpin the entity's operations.

Broad incumbents

• Indra (Minsait): Major Spanish IT services group (Minsait unit) that delivers digital administration platforms, electronic invoicing, and citizen-facing services for Spanish public administrations; comparable as a broad incumbent supplier in the same Spanish e-government market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ayuntamiento-de-santa-luc%C3%ADa

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ayuntamiento De Santa Lucía