UPA 24 H SANTA MARIA RS

What UPA 24 H SANTA MARIA RS does

UPA 24 H SANTA MARIA RS is a publicly operated 24-hour Unidade de Pronto Atendimento (Emergency Care Unit) located at Rua Ari Lagranha Domingues, nº 188, in the Nossa Senhora do Perpétuo Socorro district of Santa Maria, Rio Grande do Sul, Brazil. The facility is operated by the Prefeitura Municipal de Santa Maria and delivers free emergency care services to the resident population of the municipality under Brazil's Sistema Único de Saúde (SUS) framework. It is co-located with Hospital Casa de Saúde and integrated into a broader municipal health network that includes SAMU, CIOSP, Hospital Regional, UBS units, and the Patronato facility.

The unit's service scope extends beyond emergency triage to encompass the municipality's broader health service portfolio, including the Sorria Santa Maria dental program and a pilot Agendamento Online de Consultas (online appointment scheduling) system. It also sits within a wider municipal digital service stack that includes the Portal de Serviços Municipais, Ouvidoria 156, e-SIC, PROCON, and GEO Santa Maria portals — standard e-government citizen service channels rather than commercial products. The unit's listed workforce is 11 employees, consistent with a small municipal emergency care site.

As a public-sector entity, UPA 24 H SANTA MARIA RS does not generate commercial revenue. Its operations are funded through the Prefeitura de Santa Maria's health budget, with resources sourced from municipal, state, and federal SUS allocations. The business model is therefore characterized by public-mandate service delivery, zero-cost citizen access, and budget-cycle funding dependency, with no pricing mechanism, customer segmentation, or commercial go-to-market motion.

Name

UPA 24 H SANTA MARIA RS

Legal name

Prefeitura Municipal de Santa Maria (UPA 24 H Santa Maria)

Website

https://santamaria.rs.gov.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

UPA 24 H SANTA MARIA RS is a publicly operated 24-hour emergency care unit in Santa Maria, Rio Grande do Sul, Brazil, delivering free SUS-funded emergency services to municipal residents and integrated with the local public health network.

Ownership category

akta.pro rank

Product category

Emergency Healthcare Services

NAICS

Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFADAK

Observation & Short-Stay Emergency Units (ED Observation Units)

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency & Urgent Care Services

SECONDARYHLABALAE

Hospital-Based Emergency Dental Services

Healthcare & Life Sciences/Dental Care Services/Emergency & After-Hours Dental Clinics

Keywords

• Emergency medical care
• Urgent care services
• Public healthcare facility
• SUS emergency unit
• Walk-in emergency services

Headquarters

HQ city

Santa Maria

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Municipal Health Budget (SUS): The UPA operates as a fully government-funded public health facility under the Municipal Health Secretariat, funded through municipal, state, and federal health budgets via the Unified Health System (SUS). Services are provided free of charge to all citizens.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

UPA 24 H SANTA MARIA RS is a 24-hour emergency care unit (Unidade de Pronto Atendimento) that provides free emergency and urgent medical care to the population of Santa Maria, Rio Grande do Sul, Brazil under the Unified Health System (SUS). It functions as an intermediate-level care facility between basic health units (UBS) and hospitals, handling acute illnesses, injuries, and trauma requiring immediate attention. The unit also offers emergency dental care and coordinates with SAMU mobile emergency services and referral hospitals for patient transfers.

Product overview

A UPA 24h Santa Maria RS é uma unidade de saúde de emergência do município de Santa Maria, RS, operada pela Prefeitura Municipal de Santa Maria. A infraestrutura digital associateda inclui o Portal de Serviços Municipais com 293 serviços e 146 serviços online, sistemas de agendamento de saúde, ouvidoria 156, PROCON Online, Portal da Transparência, e-SIC, e-SIC, sistemas de gestão de demandas (demandas.santamaria.rs.gov.br), GEO Santa Maria, ITBI Online, Nota Fiscal Eletrônica (ISSNet), Poupa Tempo, Sorria Santa Maria (odontologia), Agenda de Vacinação, e Assistance Farmacêutica. O município também administra um aeroporto regional, terminal rodoviário, sistemas de transporte público, e diversos programas sociais e de educação.

Differentiator

Problem solved

Functional benefit

Products and services

• UPA 24h Santa Maria Emergency Care Unit A 24/7 emergency care unit located at Rua Ari Lagranha Domingues, nº 188, Bairro Nossa Senhora do Perpédtuo Socorro, Santa Maria, RS. Provides free emergency and urgent medical care for acute illnesses, injuries, and trauma requiring immediate attention under the Unified Health System (SUS).
• Emergency Dental Care Services Emergency dental care services offered at the UPA 24H facility as part of the urgent care scope, addressing acute dental emergencies for citizens of Santa Maria.
• Sorria Santa Maria Dental Program A municipal program offering free dental care services to citizens of Santa Maria on Saturdays at the Centro de Especialidades Odontológicas (CEO). Provides dental treatment to 50 patients per session, complementing the broader municipal health services.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Hospital Casa de SaúdecoreOthersThe Hospital Casa de Saúde, located at Rua Ari Lagranha Domingues, nº 188 – Bairro Nossa Senhora do Perpétuo Socorro, operates 24 hours and is co-located with the UPA 24H, forming an integrated emergency care complex that handles a wide range of medical emergencies and provides a seamless referral pathway between the two facilities.
• Hospital Regional de Santa Maria (HRSM)coreOthersThe Hospital Regional de Santa Maria, located at Rua Florianópolis, 1041 - Pinheiro Machado, serves as a referral hospital for more complex cases requiring specialized care, working in coordination with the UPA 24H for patient transfers and continuity of care.
• SAMU (Serviço de Atendimento Móvel de Urgência) - 192coreStrategic or Co-development PartnerSAMU provides mobile emergency medical services and coordinates with the UPA 24H for patient transport and emergency response. The service can be contacted via 192 or the application at rs.gov.br. The UPA receives patients transported by SAMU ambulances.
• CIOSP (Centro Integrado de Operações de Segurança Pública)coreStrategic or Co-development PartnerCIOSP operates the integrated security and emergency operations center, coordinating between police, fire, SAMU, and health services. Contact via 153 or WhatsApp (55) 99931-1244. The CIOSP integrates emergency response across multiple municipal services including health.
• Secretaria de Município da Saúde (Municipal Health Secretariat)coreOthersThe Municipal Health Secretariat (SMS) oversees the UPA 24H and the broader municipal health network, including UBS health units, specialized clinics, and dental care programs. Located at Av. Nossa Senhora Medianeira, 355, the secretariat manages funding, staffing, and operational coordination for all municipal health facilities.
• Unidades Básicas de Saúde (UBS) - Basic Health UnitscoreOthersThe network of UBS across Santa Maria provides primary healthcare and acts as referral points for patients needing emergency care at the UPA 24H. The UPA complements the UBS network by handling urgent cases outside regular health unit hours.
• Pronto Atendimento do PatronatominorOthersThe Patronato Emergency Unit operates during the night (19h to 7h) providing after-hours emergency care, complementing the 24H coverage of the UPA. Located at Av. Jorn. Maurício Sirotski Sobrinho, 70, Patronato.

Scale indicators4 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Hospital Regional de Santa Maria (HRSM): Referral hospital for higher-acuity cases transferred from the UPA, providing specialized care in coordination with the emergency unit. Comparable as a SUS-funded regional emergency/specialty hospital within the same municipality.
• UPA 24h Network (other Brazilian municipalities): The nationwide UPA 24h (Unidade de Pronto Atendimento) network operates dozens of similar 24-hour emergency units across Brazilian municipalities under the SUS. These are the most directly comparable facilities to UPA 24H Santa Maria in terms of service model, staffing, funding, and patient population.
• Hospital Casa de Saúde (Santa Maria): Co-located partner hospital operating 24 hours at the same address, providing an integrated emergency care complex with the UPA. Functions as both a referral destination and parallel emergency care provider in the same physical complex.
• Pronto Atendimento do Patronato: Municipal after-hours emergency care unit operating nightly (19h-7h), directly complementing and partially overlapping the UPA's coverage. Provides comparable urgent care services to the same population under the same municipal administration.

Broad incumbents

• Hospital Municipal Souza Aguiar: Major municipal emergency hospital in Rio de Janeiro operated by the city's Secretaria Municipal de Saúde. Comparable as a SUS-funded municipal emergency care facility serving a broad urban population under public administration.
• Hospital Municipal de São Paulo (HMSP): Large municipal public hospital network in São Paulo providing emergency and acute care under SUS. Comparable as a municipal government-operated emergency care provider, though at significantly larger scale and urban scope than Santa Maria's UPA.

Regional players

• Hospital Moinhos de Vento: Major private hospital in Porto Alegre (Rio Grande do Sul) serving the broader regional population including Santa Maria referrals. Comparable as an emergency care provider in the same state, though operating under private rather than SUS funding.

Others

• Unidades Básicas de Saúde (UBS Network): Primary care network of Basic Health Units across Santa Maria that handles non-urgent cases and refers emergencies to the UPA. Operates as the upstream triage counterpart to the UPA within the same municipal health system.
• SAMU 192 (Serviço de Atendimento Móvel de Urgência): National mobile emergency medical service that transports patients to and from UPAs. Operates as the mobile pre-hospital counterpart to fixed UPA emergency units under the SUS.
• CIOSP (Centro Integrado de Operações de Segurança Pública): Municipal integrated security and emergency operations center coordinating police, fire, SAMU, and health services. Adjacent public safety and emergency response partner that routes cases to and coordinates with the UPA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/upa-24-h-santa-maria-rs

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UPA 24 H SANTA MARIA RS