Saudi Facilities Management Company

What Saudi Facilities Management Company does

Saudi Facilities Management Company, operating commercially as Saudi Marafiq, is a privately held B2B facilities management provider founded in 2016 and headquartered in Riyadh, Saudi Arabia. The company delivers an integrated portfolio across four service pillars: soft services (cleaning, catering, security, waste management, landscaping, pest control), hard services (HVAC, electrical, plumbing, structural maintenance), logistics and fleet management (vehicle management, supply chain, warehousing, distribution, advanced real-time tracking), and a proprietary Computer-Aided Facilities Management (CAFM) platform used internally for client relationship management, automated visit scheduling, real-time request tracking, site information updates, and performance metrics. An in-house Training Center supports workforce development through scenario-based and health-and-safety programs. The company operates a multi-branch network across the Kingdom and serves enterprise clients in 12+ sectors including hotels, healthcare, education, finance, retail, transportation, real estate, cultural organizations, pharmacies, and nursing/care, with approximately 30+ client logos displayed on its website.

The underlying technology layer centers on the CAFM system, which functions as the operational backbone for managing client engagements, scheduling service visits, tracking requests to completion, and monitoring performance metrics. Real-time tracking systems extend the technology stack into fleet and logistics monitoring. While the platform is positioned as a differentiator, the input data does not indicate AI/ML capabilities, third-party integrations, or an external-facing API/SaaS offering — the CAFM appears to be an internal managed-services enabler rather than a separately sold product. The company holds a comprehensive stack of six ISO certifications (9001:2015, 10001:2018, 14001:2015, 41001:2018, 51001:2018, 31000:2018) covering quality, customer satisfaction, environmental, energy, facility management, and risk management, and maintains professional memberships in the British Institute of Cleaning Science (BICSc) and the Middle East Facility Management Association (MEFMA).

The business model is a managed-services revenue model delivered through direct enterprise sales with no channel intermediaries. Saudi Marafiq engages clients directly across verticals via a 24/7 helpdesk and tailored solutions, with pricing on a quote-based, custom-negotiated basis rather than publicly disclosed rates. Long-term contractual relationships with enterprise clients across multiple sectors form the recurring revenue base. The company employs 64 people as of the input data, is privately held with no disclosed parent company, subsidiaries, or external funding rounds, and reports no mergers, acquisitions, or leadership transitions in the available material. The go-to-market is concentrated on direct enterprise field sales within Saudi Arabia, supported by a digital presence via company website and LinkedIn.

Name

Saudi Facilities Management Company

Legal name

Saudi Marafiq

Website

https://saudi-marafiq.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Saudi Facilities Management Company (Saudi Marafiq) is a privately held Riyadh-based B2B facilities management provider founded in 2016, delivering integrated soft, hard, and logistics services plus a proprietary CAFM platform to enterprise clients across 12+ Saudi Arabian sectors.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Support Activities for Transportation (488)

SIC

Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)

akta.pro secondary industries

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Catering, Pantry & Food Service (On-site Refreshments/Events) (IMAIALAD), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Facilities management services
• Hard services maintenance
• Soft services cleaning
• Logistics fleet management
• CAFM software

Headquarters

HQ city

Riyadh

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Facilities Management Services: Comprehensive facilities management services including both hard services (maintenance, engineering, technical support) and soft services (cleaning, catering, security, waste management, landscaping, pest control). Revenue generated through long-term contractual relationships with enterprise clients across multiple sectors.
2. Logistics & Fleet Management: Fleet management, logistics services, and accommodation management provided to clients requiring operational support services.
3. CAFM System: Technology-enabled facilities management through proprietary Computer-Aided Facilities Management system for client organizations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Saudi Marafiq provides integrated facilities management services to enterprise clients across Saudi Arabia, covering soft services (cleaning, catering, security, waste management, landscaping, pest control), hard services (HVAC, electrical, plumbing, structural maintenance), and logistics and fleet management (vehicle management, supply chain, warehousing, distribution, real-time tracking, accommodation management). Service delivery is supported by a proprietary Computer-Aided Facilities Management (CAFM) system for scheduling, request tracking, and performance monitoring.

Product overview

Saudi Marafiq is a comprehensive facilities management company offering an integrated portfolio of services across four main categories: Soft Services (cleaning, catering, security, waste management, landscaping, pest control), Hard Services (HVAC, electrical, plumbing, structural maintenance), Logistics & Fleet Management, and a proprietary CAFM System for managing client relationships, scheduling, and performance metrics. The company also operates a Training Center for employee development. Services are tailored for multiple sectors including hotels, healthcare, education, restaurants, finance, cultural organizations, pharmacies, retail, nursing and care, transportation, real estate, and administration.

Differentiator

Problem solved

Functional benefit

Products and services

• Soft Services

Named customers8 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Two partnerships are on record, tiered minor.

• British Institute of Cleaning Science (BICSc)minorOthersProfessional membership organization providing standards and expertise in cleaning science. Saudi Marafiq maintains membership for industry best practices alignment.
• Middle East Facility Management Association (MEFMA)minorOthersRegional industry association representing facility management professionals in the Middle East. Saudi Marafiq holds membership for industry networking and standards alignment.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/saudi-marafiq

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saudi Facilities Management Company