Servicebureau Jeugdhulp Haaglanden

What Servicebureau Jeugdhulp Haaglanden does

Servicebureau Jeugdhulp Haaglanden (SbJH) is a Dutch government coordination body operating as a Gemeenschappelijke regeling (Joint Regulation / GR-Regeling) under the Jeugdwet (Youth Act). Established on behalf of nine municipalities — Delft, Den Haag, Leidschendam-Voorburg, Midden-Delfland, Pijnacker-Nootdorp, Rijswijk, Wassenaar, Westland, and Zoetermeer — it centralizes the procurement, contracting, and administration of youth care services (jeugdhulp) across the Haaglanden region. SbJH does not deliver care directly; rather, it acts as the single intermediary between municipal commissioning bodies and approximately 180 contracted youth care providers (jeugdhulpaanbieders), organized across five segments: residential care including crisis, highly specialized GGZ, day activities and treatment, education-youth care, and common youth care.

SbJH's operational backbone is built on three integrated platforms: ISPnext for contract management and the provider admission procedure (toelatingsprocedure); ZorgNed/Jeugdportaal for processing JW323 declarations, JW301 allocations, and JW315/JW317 requests; and VeCoZo (iJw 3.2) for standardized VOT/VOW (Verzoek om Toewijzing/Wijziging) message exchange. Supporting products include the SbJH Handboek (a seven-step standardized access procedure), the Startpunt Jeugdhulp Haaglanden referral portal (which surfaces waiting times and provider specialties), the Productencatalogus (regional and national contracted provider directory), and the Aanleverportaal Haaglanden (semi-annual provider data submissions covering wait times, complaints, and bridging care).

SbJH is funded entirely through annual execution programs commissioned by its nine municipal owners; it has no disclosed revenue, no private equity or venture capital, and no commercial pricing. The organization employs 28 staff, operates from Koninginnegracht 7 in Den Haag, and reports via publicly published Begrotingen (budgets) and Jaarrekeningen (annual accounts). Its value proposition is regional harmonization: standardized contracting terms, centralized declaration processing, transparent waiting-time visibility, and a unified access framework — reducing administrative fragmentation for both municipalities and providers while maintaining compliance with AVG/GDPR and the Besluit digitale toegankelijkheid overheid.

Name

Servicebureau Jeugdhulp Haaglanden

Legal name

Servicebureau Jeugdhulp Haaglanden

Website

https://sbjh.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Servicebureau Jeugdhulp Haaglanden is a Dutch government coordination body that centralizes youth care procurement, contracting, and declaration administration for nine Haaglanden municipalities and approximately 180 contracted providers, using ISPnext, ZorgNed/Jeugdportaal, and VeCoZo platforms.

Ownership category

akta.pro rank

Product category

Public Sector Youth Care Administration

NAICS

Administration of Public Health Programs (923120), Office Administrative Services (5611)

SIC

Services-Management Services (8741), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Maternal, Child & Adolescent Health Administration (BPAIAJAJ), Government Program Administrative Services (Medicare/Medicaid ASO/TPA) (HLAEALAO)

Keywords

• Youth care coordination
• Municipal contracting services
• Declaration processing
• Welfare administration
• Regional procurement services

Headquarters

HQ city

Den Haag

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Municipal Commissioning: SbJH operates as a publicly funded organization working on behalf of nine municipalities. Funding comes from annual execution programs commissioned by the municipal governments of Delft, Den Haag, Leidschendam-Voorburg, Midden-Delfland, Pijnacker-Nootdorp, Rijswijk, Wassenaar, Westland, and Zoetermeer.
2. Contract Management and Declaration Processing: Core functions include procurement of youth care services on behalf of municipalities, contract management, and processing of declarations from contracted youth care providers. No direct revenue from citizens or care providers.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Servicebureau Jeugdhulp Haaglanden is a municipal service bureau that coordinates youth care procurement, contract management, and declaration processing on behalf of nine municipalities in the Haaglanden region. It manages standardized Development and Result Agreements with approximately 180 contracted youth care providers across five care segments, operates digital platforms (Startpunt Jeugdhulp, Jeugdportaal, ISPnext) for referrals, registration, and declarations, and processes Berichtenverkeer Jeugdwet messages for allocations and claims.

Product overview

Servicebureau Jeugdhulp Haaglanden (SbJH) operates as a coordination and administration organization for youth care across nine municipalities in the Haaglanden region. The core offering consists of multiple interconnected digital platforms and contractual frameworks: the SbJH Handboek provides the standardized access process for youth care; Startpunt Jeugdhulp Haaglanden is an online portal enabling professionals to search for appropriate youth care providers based on expertise and waiting times; the Productencatalogus provides the overview of all contracted providers and products. Supporting these are the declaration system (Jeugdportaal/ZorgNed) for processing claims, the VOT/VOW request system for allocation and modification requests, the Aanleverportaal for semi-annual provider surveys, and comprehensive contract documentation (Development/Results Agreements) governing provider relationships. The SbJH also manages contracts for specialized services including Crisis Intervention Teams (CIT), Expertise Team Complex Care (ECZ), and Certified Institutions (G.I.) for youth protection and reclassering.

Differentiator

Problem solved

Functional benefit

Products and services

• Handboek Toegang Jeugdhulp A step-by-step standardized handbook outlining the access process to youth care in the Haaglanden region across seven stages (clarifying the question, analyzing concerns/strengths/wishes, setting goals, deciding on assistance, executing assistance, evaluating, and concluding), used by municipal access teams and referrers.
• Startpunt Jeugdhulp Haaglanden Online search platform for professionals and legal referrers in the Haaglanden region to find the best-matching youth care provider based on care type, location, and waiting times, enabling appropriate referrals to regionally contracted care.
• Productencatalogus Overview catalog of regionally (H10) and nationally (LTA) contracted youth care providers and Certified Institutions in the Haaglanden region, including AGB codes, product codes, brief product descriptions, and units.
• Declaratieservice via Jeugdportaal (ZorgNed) Centralized digital declaration service for youth care providers to submit claims (JW323), requests for allocation (JW315), requests for modification (JW317), and view/download allocations (JW301) via the Berichtenverkeer Jeugdwet message exchange.
• VOT/VOW Verzoek om Toewijzing/Wijziging Request service for youth care providers to submit requests for allocation (VOT) for youth referred without municipal authorization, or requests for modification (VOW) to change existing allocations via VeCoZo iJw 3.2.
• Aanleverportaal Haaglanden Portal service for youth care providers to submit semi-annual S-uitvraag surveys containing data on bridging care, complaints, no-shows, and waiting times for regional monitoring.
• Ontwikkel- en Resultaatovereenkomsten Jeugd 2021 e.v. Standardized Development and Results Agreements for youth care in the Haaglanden region, including product descriptions, tariff overviews, and administration protocols for contracted providers across five care segments.
• Contractdocumenten CIT en ECZ Contract documentation service for Crisis Intervention Team (CIT) and Expertise Team Complex Care (ECZ), including requirements programs and product books for specialized crisis and complex youth care services in the Haaglanden region.
• Raamovereenkomst Jeugdbescherming en Jeugdreclassering Framework agreements for Youth Protection and Youth Reclassering, including regional cooperation protocols and product books for Certified Institutions (Gecertificeerde Instellingen) in the Haaglanden region, including preventive justice framework activities.

Quantifiable outcome

• Centralized declaration processing via Berichtenverkeer Jeugdwet for 9 municipalities and 180+ contracted providers
• +1 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Gemeente DelftcoreStrategic or Co-development PartnerOne of nine municipalities commissioning SbJH for youth care coordination. SbJH supports with regional contracting, contract management, and declaration processing for municipal youth care services.
• Gemeente Den HaagcoreStrategic or Co-development PartnerPrimary municipality partner (H1) commissioning SbJH. Den Haag is the largest municipality in the region and organizes ambulatory youth care independently.
• Gemeente ZoetermeercoreStrategic or Co-development PartnerOne of nine municipalities in the Haaglanden region. Zoetermeer organizes youth care access through multiple entry points including JGZ, school social work, GPs, and Jeugd- en Gezinshulp team.
• Gecertificeerde Instellingen (Certified Institutions)coreStrategic or Co-development PartnerYouth protection organizations contracted under Raamovereenkomst Jeugdbescherming and Jeugdreclassering for the Haaglanden region, including activities in preventive justice framework.
• Programmabureau Jeugdhulp HaaglandencoreStrategic or Co-development PartnerCollaborates with SbJH to facilitate renewal of Development and Result Agreements and hosts the learning and development tables with youth care providers.
• Jeugdhulpaanbieders (180+ contracted providers)coreStrategic or Co-development PartnerYouth care providers contracted under open house procedure (2020) delivering services across five segments: residential care, specialized mental health, day activities, education-youth care, and common youth care.
• Crisis Interventie Team (CIT)coreStrategic or Co-development PartnerRegional crisis intervention team for youth care, contracted under separate agreement with the Haaglanden municipalities.
• Expertiseteam Complexe Zorg (ECZ)coreStrategic or Co-development PartnerExpertise team for complex care, contracted under separate agreement for specialized youth care support.
• Oudersraad HaaglandenminorStrategic or Co-development PartnerParent council that SbJH supports to enable parents with experience in youth care to participate in policy and implementation discussions.
• ISPnextcoreTechnology or IntegrationContract management system used for youth care provider registration, admission procedures, and questionnaire processing.
• ZorgNed (Jeugdportaal)coreTechnology or IntegrationDigital portal for youth care providers to submit declarations (JW323), view toewijzingen (JW301), and file VOT/VOW requests.
• VeCoZocoreTechnology or IntegrationSystem used for VOT (Verzoek om Toewijzing) submissions via iJw 3.2 standard.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• ISPnext: Supplier of the contract management platform used by SbJH for the toelatingsprocedure and supplier registration. Comparable as the technology backbone that could be deployed for similar regional inkooporganisaties.
• Vereniging van Nederlandse Gemeenten (VNG): Association of Netherlands Municipalities. Relevant as the overarching body representing SbJH's municipal owners and setting national frameworks for Jeugdwet execution that SbJH operationalizes.
• Divosa: Association of managers in the Dutch social domain, including youth care. Comparable as an ecosystem stakeholder that shapes policy and best practices for entities like SbJH and its municipal owners.
• Jeugdzorg Nederland: National branch association for youth care providers in the Netherlands. Comparable to SbJH's ecosystem as the umbrella organization that represents the provider side of the Jeugdwet system SbJH administers.
• ZorgNed (Jeugdportaal): Provider of the Jeugdportaal declaration portal used by SbJH for JW301/315/317/323 Berichtenverkeer Jeugdwet message traffic. Enables comparable iJw 3.2 declaration and allocation workflows across regional youth care buyers.

Regional players

• Jeugdhulp Friesland / Regiokantoor Jeugdhulp Friesland: Regional coordination and contracting body for youth care in the province of Friesland. Directly comparable to SbJH as a Dutch regional inkoop- en contractmanagementorganisatie for Jeugdwet execution.
• Inkoopbureau Jeugd Zuid-Holland Zuid: Regional procurement and contract management organization for youth care in the Zuid-Holland Zuid region. Directly comparable as a Dutch regional service bureau coordinating youth care contracting between municipalities and providers, just outside SbJH's Haaglanden geography.
• Jeugdhulp Noordoost-Brabant: Regional coordination body for youth care across municipalities in Noordoost-Brabant. Comparable to SbJH as a regional joint arrangement that mediates contracting, declaration processing, and access procedures between municipalities and youth care providers.
• Zuid-West Twente Samenwerkende Gemeenten (Jeugdhulp): Inter-municipal cooperation for youth care procurement and coordination in the Twente region. Comparable to SbJH as a regional shared-service model that contracts and manages youth care providers on behalf of multiple municipalities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sbjh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servicebureau Jeugdhulp Haaglanden