PT Dahana Berlian Motor

What PT Dahana Berlian Motor does

PT Dahana Berlian Motor is an Indonesian private automotive retail and service group operating under the DIPO trade name, with a footprint of more than 70 branches distributed across Java, Sumatra, Kalimantan, Bali, Sulawesi, and Papua. The firm functions as a multi-brand dealership, providing vehicle sales, after-sales service, spare parts, and body and paint services to both retail consumers and corporate/B2B customers (the latter for fleet management and bulk vehicle purchases). Distribution is executed through direct branch sales and walk-in retail storefronts, with no disclosed public pricing or revenue mechanics.

The company's technology posture is centered on an internal IT support infrastructure rather than customer-facing products. It operates two integrated systems: DIPO IT Ticket Management, the core helpdesk platform built on the open-source osTicket framework with knowledge base, ticket tracking, and self-service portals, and an IT Asset Management module for tracking hardware, software licenses, and equipment lifecycle across branches. Both systems support Indonesian and English languages, and the knowledge base content is authored in Bahasa Indonesia, indicating localized operations. The platform hosts branch codes spanning DIPO (e.g., 01.x, 02.x) and MITDI (95.x) divisions, reflecting an internal organizational segmentation.

Revenue mechanics are not publicly disclosed. No funding rounds, M&A activity, awards, patents, certifications, partnerships, or management team details are available in source data. Ownership structure is unconfirmed, and the relationship between the corporate name (PT Dahana Berlian Motor) and the operating brand (DIPO) is not explicitly documented. The reported 33-employee headcount is likely a partial figure covering only the central/IT function, since the operational scale implied by 70+ branches would typically require several thousand branch-level staff.

Name

PT Dahana Berlian Motor

Legal name

PT Dahana Berlian Motor

Website

https://sbmgrp.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

PT Dahana Berlian Motor operates a multi-brand automotive dealership network (DIPO brand) with over 70 branches across Indonesia, providing vehicle sales, after-sales service, spare parts, and body and paint services to retail and corporate customers nationwide.

Ownership category

akta.pro rank

Product category

Automotive Dealership Services

NAICS

Automotive Parts, Accessories, and Tire Retailers (4413)

SIC

Motor Vehicle Parts & Accessories (3714)

akta.pro primary industry

Powertrain, Engine & Drivetrain Parts Distribution (New/Reman) (TLAKAOAE)

Keywords

• Automotive dealership
• Vehicle after-sales service
• Spare parts supply
• Body paint repair
• Multi-brand dealership

Headquarters

HQ city

Sisingamangaraja (Branch 01.01)

HQ country

Indonesia

HQ region

Asia

Offices65 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Distribution channels2 records

Marketing channels1 record

Core offering

PT Dahana Berlian Motor (operating under the DIPO brand) is a multi-brand automotive dealership group in Indonesia that sells vehicles and provides after-sales services through more than 70 branches nationwide. Its service portfolio spans new vehicle sales, spare parts supply, vehicle servicing, and body and paint repair, organized across DIPO, MITDI, UKS, and other regional divisions. The company supports a wide branch network with an internal IT ticketing and asset management infrastructure to coordinate service operations.

Product overview

PT Dahana Berlian Motor operates an IT support infrastructure comprising two integrated systems: DIPO (IT Ticket Management) as the core helpdesk platform for managing support requests across multiple Indonesian branch locations (DIPO and MITDI branches), and an IT Asset Management module for tracking hardware and software inventory. The systems are built on the osTicket open-source platform and support Indonesian and English languages.

Differentiator

Problem solved

Functional benefit

Products and services

• New Vehicle Sales

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• Indomobil: Major Indonesian multi-brand automotive group with vehicle distribution, dealer networks, and after-sales services across multiple marques. Closely comparable in business model and target market to PT Dahana Berlian Motor's multi-brand dealership positioning.
• Auto2000: Indonesia's largest Toyota dealer network providing new vehicle sales, after-sales service, and spare parts. While single-brand, it directly competes for the same Indonesian automotive retail and service customers as the subject.

Broad incumbents

• Suzuki Indomobil Sales: Suzuki's Indonesian distributor and dealer network providing vehicle sales, parts, and service for Suzuki brands. Competes with the subject for service revenue and Suzuki-specific parts in the same Indonesian market.
• Astra International: Indonesia's largest diversified conglomerate with a major automotive division including Toyota, Daihatsu, and other brand dealerships. Operates a far larger and more capital-rich automotive retail and after-sales network than the subject, making it the dominant comparable incumbent in the same market.
• Honda Prospect Motor: Honda's authorized Indonesian distributor and dealer network. Operates competing sales and service infrastructure for Honda vehicles and parts, overlapping with the subject's after-sales and spare parts business in the same Indonesian market.
• Toyota Astra Motor: Toyota's official Indonesian distributor and dealer network operator with extensive service center coverage. Competes with the subject for Toyota-related parts and service revenue and serves as an OEM-aligned incumbent in the same market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/pt-dahana-berlian-motor

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PT Dahana Berlian Motor