Splošna bolnišnica Murska Sobota

What Splošna bolnišnica Murska Sobota does

Splošna bolnišnica Murska Sobota (General Hospital Murska Sobota) is a public general hospital founded in 1893, located in Murska Sobota in the Pomurje region of northeastern Slovenia. It functions as the sole secondary-level public hospital serving the Pomurje region, with a catchment population of approximately 125,000 residents. The institution delivers a comprehensive range of secondary care services including emergency medicine, diagnostic imaging, surgical treatment, inpatient care, and laboratory diagnostics across multiple clinical specialties.

The hospital completed a 5.7 million EUR EU-funded equipment modernization program in 2025-2026 that brought new MRI, CT, laboratory, and surgical instrumentation into clinical use. It holds AACI (American Accreditation Commission International) healthcare accreditation and ISO 9001 quality management certification, indicating externally validated clinical and operational standards. The institution operates as a government-owned public utility under Slovenia's public healthcare framework.

The hospital's revenue model is anchored in the Health Insurance Institute of Slovenia (ZZZS) public health insurance reimbursement system, supplemented by government subsidies and EU capital funding. The 2015 financial plan referenced planned revenues of approximately 43.8 million EUR, providing a baseline for triangulation of current scale. As a publicly mandated regional referral center, the hospital does not face direct private-sector competition at the secondary care tier within its catchment.

Name

Splošna bolnišnica Murska Sobota

Legal name

Splošna bolnišnica Murska Sobota

Website

https://sb-ms.si

Company type

Private

Founded year

1893

Operating status

Operating

Headcount range

11–50 employees

Short description

Splošna bolnišnica Murska Sobota is a public general hospital in northeastern Slovenia serving the Pomurje region (approximately 125,000 residents) as the sole secondary-level public provider, funded primarily through ZZZS public health insurance reimbursements and government subsidies.

Ownership category

akta.pro rank

Headquarters

HQ city

Murska Sobota

HQ country

Slovenia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Public Health Insurance (ZZZS): Core revenue stream from the Health Insurance Institute of Slovenia (Zavod za zdravstveno zavarovanje Slovenije) for covered healthcare services including hospital treatments, specialist consultations, diagnostic procedures, and surgical interventions
2. Government Budget Subsidies: State funding for public healthcare infrastructure, equipment procurement, and operational subsidies for public health services
3. Self-Pay Services: Revenue from services not covered by public insurance including self-paying patients, additional comfort services (nadstandardno bivanje), and certain diagnostic procedures

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Splošna bolnišnica Murska Sobota is a public general hospital providing secondary healthcare services to the Pomurje region of Slovenia, including emergency care, inpatient and outpatient specialty services (internal medicine, surgery, pediatrics, OB/GYN, orthopedics, urology, ophthalmology, ENT, pulmonology, infectious diseases), diagnostic imaging (digital radiography, mammography, CT, MRI), laboratory diagnostics, renal dialysis, and screening programs (DORA). It also operates the Urgentni center, day hospital units, hospital pharmacy, and digital patient services (eNaročanje, zVEM portal, SMS reminders), funded primarily through the Health Insurance Institute of Slovenia (ZZZS) and government budget.

Product overview

Splošna bolnišnica Murska Sobota is a regional general hospital providing comprehensive secondary healthcare services to the Pomurje region (approximately 125,000 residents across 27 municipalities). The hospital operates a unified healthcare delivery system encompassing inpatient wards, outpatient specialty clinics, emergency care, diagnostic laboratories, and imaging services. Key clinical departments include Internal Medicine, Surgery, Emergency/Trauma Center, Gynecology-Obstetrics, Pediatrics, Orthopedics, and others. Digital services include electronic appointment scheduling via the national eZdrav platform and patient access to medical records through the zVEM portal. The hospital also participates in cross-border healthcare projects (MediCoNet, PALI-CARE) and national screening programs (DORA for breast cancer).

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Clinical Departments and Specialty Services Comprehensive inpatient and outpatient specialty services including Internal Medicine, Surgery, Gynecology-Obstetrics, Pediatrics, Orthopedics, Urology, Pulmonology, Infectious Diseases, ENT (Otorhinolaryngology), Ophthalmology, Perioperative Medicine, Non-Acute Hospital Care, and Physical and Rehabilitation Medicine, delivered to patients across the Pomurje region.
• Urgentni center (Emergency Center) 24/7 emergency medical services for the Pomurje region, using the Manchester Triage System for clinical prioritization. Patients can access via walk-in or referral. Located at the main hospital campus in Murska Sobota.
• Medical Diagnostic Imaging (Radiology) Diagnostic radiology services including digital radiography (LUMINOS Q.namix R system), mammography, CT, and MRI imaging for inpatients, outpatients, and emergency patients. The new LUMINOS Q.namix R system enables fluoroscopic, contrast, and general radiography examinations including gastrointestinal, urinary, and musculoskeletal diagnostics with optimized radiation dose.
• DORA Breast Cancer Screening Program National breast cancer early detection screening program, with a new mammograph unit installed in January 2026 as part of the EU-funded 5.7 million EUR equipment project. Invites approximately 8,500 women annually from 27 municipalities.
• Laboratory Diagnostics Clinical laboratory services including biochemical, hematological, and pathological analysis supporting diagnosis and treatment across all clinical departments. The new laboratory opened in 2018 with modern facilities.
• Hospital Pharmacy (Bolnišnična lekarna) Pharmaceutical services including medication preparation, dispensing, and clinical pharmacy consultation. Houses aseptic preparation facilities and a new robotized medication preparation system (launched January 2026).
• Electronic Appointment Scheduling (eNaročanje) Online appointment booking system integrated with the national eZdrav platform, allowing patients to schedule specialist consultations through the hospital website or the national portal at narocanje.ezdrav.si.
• zVEM Patient Portal Access Electronic patient portal providing secure access to medical records including outpatient reports, discharge letters, prescriptions, and referrals through the national zVEM system. Patients visiting the hospital are prompted to inform administrative staff of their zVEM usage.
• Development Outpatient Clinic with Early Intervention Center Pediatric developmental clinic offering individual and team-based early intervention services for children, operational since July 2019. Includes developmental assessment and early intervention programs.
• Peritoneal Dialysis Service Renal replacement therapy service including catheter insertion and home-based peritoneal dialysis training, launched in January 2026 with the first successful catheter insertion performed locally in collaboration with UKC Ljubljana specialists.
• Day Hospital Services Same-day treatment facilities including hematology day hospital (opened April 2017), one-day surgery, and observation units for patients not requiring overnight admission.
• SMS Appointment Reminder System Automated SMS notification system that sends reminders to patients upon appointment booking, 10 days before the appointment, and 2 days before the scheduled treatment, to reduce no-shows.
• Robotized Medication Preparation System Robotized system for medication preparation, storage, and distribution inside the hospital pharmacy, launched in January 2026 with EU NextGenerationEU funding.

Quantifiable outcome

• Serves 125,000 population across 27 municipalities
• +3 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Five partnerships are on record, tiered minor.

• MediCoNet (Interreg Slovenija-Avstrija)minorStrategic or Co-development Partner · 18 March 2026Cross-border network cooperation project promoting innovation in healthcare, reducing waiting times through systemic solutions and workforce strategies.
• PALI-CARE (Interreg IPA)minorStrategic or Co-development PartnerCross-border palliative care project with Croatian partners (Bolnica Čakovec) for education and survey development in palliative care.
• Digitalizacija urgentnega centro (Digivitality - Interreg Central Europe)minorStrategic or Co-development PartnerEU Interreg Central Europe project for digital transformation of urgent care services.
• Univerza Josipa Jurja Strossmayerja v Osijeku / Medicinska fakulteta OsijekminorStrategic or Co-development PartnerEducational partnership with Josip Juraj Strossmayer University in Osijek for medical student training, with plans for clinical rotations in the hospital.
• Rdeči noski (Red Noses / Clown Doctors)minorStrategic or Co-development PartnerRegular monthly visits by Red Noses clown doctors bringing joy and courage to pediatric patients, supported by Lek (Sandoz).

Scale indicators11 records

Recent moves10 records

Expansion highlights3 records

Direct peers

• Univerzitetni klinični center Maribor: UKC Maribor is the second-largest public hospital in Slovenia and serves as the principal regional referral center for the northeastern part of the country. It shares Murska Sobota's public/ZZZS funding model and offers a similarly broad multi-specialty service portfolio, making it the closest functional peer.
• Splošna bolnišnica Novo Mesto: Public regional general hospital serving the Dolenjska/Bela krajina region. Closely comparable in scale, specialty mix and public funding model to Splošna bolnišnica Murska Sobota.
• Splošna bolnišnica Dr. Franca Derganca Nova Gorica: Regional general hospital serving Slovenia's Primorska region, with a comparable public-institution mandate and ZZZS funding, making it a strong like-for-like operational benchmark.
• Splošna bolnišnica Jesenice: Smaller regional general hospital in the Gorenjska region. While more limited in scope, it shares the same public general-hospital operating model and is a relevant size benchmark for Murska Sobota.
• Splošna bolnišnica Slovenj Gradec: Regional public hospital serving the Koroška region. Comparable in mandate and funding model to Murska Sobota, and a useful reference for the cost structure and service breadth typical of small Slovenian regional hospitals.
• Splošna bolnišnica Celje: Regional general hospital in central Slovenia of comparable size and scope to Murska Sobota, with the same public-institution status, ZZZS funding and role as a secondary referral provider for its catchment.

Broad incumbents

• Univerzitetni klinični center Ljubljana: Largest hospital in Slovenia and the country's primary academic medical center. It is the natural referral destination for complex cases from Murska Sobota (e.g., historically peritoneal dialysis) and operates the same public/ZZZS model but at materially greater scale and specialty depth.

Regional players

• Onkološki inštitut Ljubljana: National specialized oncology center operating under the same public-institution framework. Comparable as a Slovenian public specialty hospital, and the natural upstream/downstream partner for Murska Sobota's DORA screening and oncology-adjacent services.
• Bolnišnica Topolšica: Specialized Slovenian public hospital focused on pulmonary disease and post-acute/long-term care. Relevant as a peer in the same public-hospital ecosystem, particularly for the pulmonology and chronic-disease services that overlap with Murska Sobota's Pljučni oddelek.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Splo%C5%A1na-bolni%C5%A1nica-Murska-Sobota-109631414083974
• LinkedInlinkedin.com/company/splo%C5%A1na-bolni%C5%A1nica-murska-sobota

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Splošna bolnišnica Murska Sobota