Sunset Country Family Health Team

What Sunset Country Family Health Team does

Sunset Country Family Health Team (FHT) is a non-profit, government-funded primary care organization established in 2007 and based in Kenora, Ontario, Canada. It delivers multi-disciplinary primary care services to approximately 30,000 residents of the Kenora district through four clinic sites: Lakeside, Keewatin, Kenora, and the recently integrated Sioux Narrows-Nestor Falls Medical Clinic. The FHT operates under a blended capitation funding model administered by the Ontario Ministry of Health, with all operating revenue derived from provincial capitation payments, targeted program funding, and partnerships with provincial bodies such as Cancer Care Ontario and the Centre for Addiction and Mental Health (STOP Program).

The FHT's service portfolio spans core primary care, chronic disease management (Diabetes program), preventive services (Cancer Screening), specialized clinics (Memory Clinic, INR monitoring, Minor Ailments), and mental health and addictions programming delivered in coordination with regional partners including Northwestern Health Unit and Lake of the Woods District Hospital. Its underlying technology stack is conventional for community primary care: an electronic medical record, the Ocean by CognisantMD platform for online patient booking, form delivery, and digital intake, telephone systems for after-hours access, and alignment with the provincial Health811 digital front door. There is no evidence of proprietary technology development, AI/ML capability, or differentiated platform IP.

Commercially, the FHT is not a market-facing enterprise; it is a publicly funded care delivery organization. Its "business model" is the provincial capitation framework: revenue is determined by rostered patient counts and Ministry-approved program allocations rather than by commercial pricing, sales motions, or competitive market share. Its customer base is the rostered population of the Kenora district, and its sole institutional payor is the Ontario Ministry of Health. Strategic direction is set through a published 2023-2026 Strategic Plan and governed by a volunteer Board of Directors, with executive leadership under Executive Director Colleen Neil and Lead Physician Dr. Shannon Wiebe.

Name

Sunset Country Family Health Team

Legal name

Sunset Country Family Health Team

Website

https://scfht.ca

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Sunset Country Family Health Team is a non-profit, Ontario Ministry of Health-funded primary care organization operating four clinic sites in the Kenora district, delivering multi-disciplinary family medicine, chronic disease, and preventive care services to approximately 30,000 residents.

Ownership category

akta.pro rank

Product category

Primary Care Healthcare Services

NAICS

Health Care and Social Assistance (62), Other Individual and Family Services (62419)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Primary care services
• Chronic disease management
• Family health team
• Community health programs
• Preventive health services

Headquarters

HQ city

Kenora

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Ontario Ministry of Health Funding: As a Family Health Team in Ontario, SCFHT operates under a blended capitation model funded by the Ontario Ministry of Health and Long-Term Care. Funding is based on patient roster size and performance-based incentives rather than fee-for-service. This is a recurring government healthcare funding model.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Sunset Country Family Health Team delivers publicly funded, multi-disciplinary primary healthcare to residents of Kenora and surrounding Northwestern Ontario communities through four clinic sites. It provides chronic disease management programs (diabetes, asthma, COPD, hypertension, INR), preventive care (cancer screening), and allied health services (occupational therapy, nutritional counselling, pharmacist services, smoking cessation, foot care, memory clinic) under Ontario's Family Health Team model.

Product overview

Sunset Country Family Health Team is a healthcare organization providing primary care and chronic disease management services to the Kenora area (serving approximately 30,000 people). The organization operates a platform of integrated clinical programs including Asthma Management, COPD, Diabetes Management, Hypertension, INR, Memory Clinic, Nutritional Counselling, Occupational Therapy, Pharmacist Services, Social Work, Cancer Screening, Smoking Cessation, Foot Care, and Minor Ailments. Patient-facing services are delivered through four clinic sites (Lakeside, Kenora, Keewatin, and Sioux Narrows-Nestor Falls) with online appointment booking via the Ocean/CognisantMD platform. Programs are designed as coordinated modules under the SCFHT umbrella, with most accessible via self-referral or physician referral, and select programs available for online booking including Asthma Management, Diabetes Education, COPD, Nutritional Counselling, and Occupational Therapy.

Differentiator

Problem solved

Functional benefit

Products and services

• SCFHT Programs Online Booking Online appointment booking system for SCFHT's own programs including Asthma Management, Diabetes Management, COPD Management, Nutritional Counselling, Occupational Therapy, Blood Pressure Management, and Medication Reviews. For attached patients of the Family Health Team.
• Asthma Management Program Program with Certified Respiratory Educators providing spirometry screening, education, assessment, and day-to-day lifestyle skills for asthma management. For patients living with asthma in the Kenora area.
• Cancer Screening Program Program maintaining and raising cancer screening rates for cervical (Pap tests), breast (mammograms via Ontario Breast Screening Program), and colorectal cancer (FIT testing via LifeLabs). For patients of SCFHT and the wider Kenora community.
• Diabetes Management Program Multidisciplinary diabetes care providing individualized education, nutrition, weight management, foot care, medications including insulin starts, blood glucose monitoring, and referrals for preventative healthcare. For individuals living with Type 1, Type 2, or gestational diabetes, and those at risk for diabetes.
• COPD Program COPD management program with Certified Respiratory Educators providing spirometry screening, education, and day-to-day lifestyle skills for COPD patients. For patients living with chronic obstructive pulmonary disease.
• Occupational Therapy Program focusing on promoting function and independence through home safety assessments, fall prevention, chronic pain management, mobility aids, functional assessments, cognitive interventions, and return-to-work assessments. For patients needing rehabilitation and functional support.
• Nutritional Counselling Registered Dietitian services providing nutritional counselling for chronic diseases, healthy eating education, and support for developing healthy relationships with food. For patients needing dietary guidance.
• Pharmacist Services Pharmacist services providing medication education, comprehensive medication reviews, side effect management, drug interaction checks, medication simplification, and de-prescribing support. For patients requiring medication management.
• Memory Clinic Multidisciplinary memory care clinic providing diagnosis, treatment, support and education for patients with memory concerns, including medication reviews and cognitive assessments. Conducted in partnership with the Alzheimer Society of Kenora/Rainy River Districts. For patients experiencing memory concerns.
• INR Program Anticoagulation management program supporting warfarin patients through point-of-care INR testing, lab monitoring, and medication adjustments to maintain therapeutic range. For patients on warfarin therapy.
• Foot Care Services Foot care services for at-risk individuals providing diabetic foot screens, ABI testing, treatment for acute/chronic conditions, and preventative care for chronic foot conditions. For patients at risk of foot complications.
• Hypertension Program Blood pressure management program providing assessments, monitoring, education, and lifestyle support for patients with hypertension, with pharmacist medication reviews. For patients living with high blood pressure.
• Smoking Cessation Program Smoking cessation program providing initial in-office appointments analyzing smoking history, medication options, and quit plans, with follow-up supportive counselling. Participates in STOP with FHTs program offering free NRT. For patients who want to quit smoking.
• Minor Ailments Program Pharmacist assessment and prescribing service for minor ailments that are self-diagnosable and manageable with minimal treatment, available in-person or by phone. For patients seeking treatment for minor self-diagnosable conditions.
• Minor Ailments Appointment Booking Specialized online booking for pharmacist assessment and prescribing of minor ailments including canker sores, cold sores, eczema, allergic skin rash, heartburn, joint pain, pinworms, yeast infection, diaper rash, hemorrhoids, mild acne, menstrual pain, nasal allergies, insect bites, nausea, pink eye, thrush, impetigo, UTIs, and tick bites. For patients seeking treatment for minor ailments.
• Mindful Eating Group Workshops Six-week group workshop program teaching mindful eating skills, body awareness, and techniques to manage food cravings and develop a healthy relationship with food. For community members interested in mindful eating.
• Walking Wednesdays Community wellness initiative promoting physical activity through weekly group walking sessions. For community members interested in physical activity.
• Social Work Services Social work services providing support and resources to patients (currently on hold due to vacancy). For patients needing social work support.

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• All Nations Health PartnerscoreStrategic or Co-development PartnerAll Nations Health Partners is the parent/partner network that includes the Sunset Country Family Health Team. SCFHT operates under this collaborative healthcare network structure in Northwestern Ontario.
• Ontario Breast Screening ProgramcoreOthersPartnership for breast cancer screening. Female patients aged 50-74 are registered with the Ontario Breast Screening Program and receive mammograms every 2 years through Lake of the Woods District Hospital.
• LifeLabscoreOthersLifeLabs mails FIT (fecal immunochemical test) kits to eligible patients following a request from family doctors or nurse practitioners. Screening participants drop off their kits at LifeLabs Patient Service Centres for colorectal cancer screening.
• Northwestern Health UnitminorStrategic or Co-development PartnerNorthwestern Health Unit offers Pap tests through their Sexual Health Clinic for individuals without access to a family doctor. SCFHT refers patients to this service.
• CAMH STOP on the NetminorStrategic or Co-development PartnerOnline research program for smoking cessation that provides free nicotine replacement therapy (NRT) patches and gum/lozenges to eligible individuals. SCFHT participates in STOP with FHTs Smoking Cessation Program.
• Lake of the Woods District HospitalcoreStrategic or Co-development PartnerPartner hospital for mammography services through the Ontario Breast Screening Program. Located in Kenora.
• Screen for Life CoachminorOthersMobile cancer screening coach service for colorectal cancer screening. Contact: 1-800-461-7031. Available for Indigenous communities and those without family doctors.
• Kenora Medical AssociatescoreOthersFormerly Kenora Medical Associates, now part of the Kenora Site within SCFHT. One of the partner clinics within the FHN network.
• Docside CliniccoreOthersFormer Docside Clinic now operating as the Lakeside Site within SCFHT. One of the partner clinics integrated into the Family Health Team.
• Keewatin Medical CliniccoreOthersFormerly Keewatin Medical Clinic, now operating as the Keewatin Site within SCFHT. Partner clinic within the Family Health Team network.
• Alzheimer Society of Kenora/Rainy River DistrictsminorStrategic or Co-development PartnerPartner organization for the Memory Clinic program. The multi-disciplinary Memory Clinic team includes representatives from the Alzheimer Society.
• Health811 (formerly Health Connect Ontario)minorOthersFree, confidential telephone service (dial 811) for health advice from Registered Nurses. SCFHT refers patients to this service for after-hours health guidance.
• Telehealth OntariominorOthersProvincial telephone service for colon cancer screening inquiries. Contact: 1-866-828-9213. Used for referrals for colorectal cancer screening.
• Sioux Narrows-Nestor Falls Medical CliniccoreOthersRecently integrated into SCFHT as the Sioux Narrows-Nestor Falls Site. Formerly operated as Sioux Narrows Nursing Station. Integration announced in press release.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Thames Valley Family Health Team: Ontario Family Health Team delivering team-based primary care including chronic disease management. Directly comparable as another MoH-funded FHT with multi-disciplinary clinical programs.
• North York Family Health Team: Toronto-area FHT operating under the same Ontario MoH capitation model with multi-disciplinary primary care programs. Comparable in operating model and funding structure, though in an urban setting.
• Guelph Family Health Team: Ontario FHT operating under the same Ministry of Health framework with similar allied health programs (diabetes, mental health, nutrition). Comparable peer under the same funding and governance regime.
• South East Toronto Family Health Team: An Ontario Family Health Team operating under the same MoH capitation framework with physicians, NPs, and allied health programs. Most directly comparable as it shares the FHT model, governance, and funding structure.
• Niagara North Family Health Team: Ontario Family Health Team providing team-based primary care across multiple sites with chronic disease management programs. Comparable in operating model (FHT, multiple sites, chronic disease focus) though in a different region.
• Woolwich Community Health Centre: Ontario community health centre offering multi-disciplinary primary care to a defined rural catchment. Comparable in scope (team-based primary care, allied health, chronic disease management) and rural community focus.
• Barrie Community Health Centre: Ontario-based community health centre delivering multi-disciplinary primary care with physicians, NPs, dietitians, and allied health professionals. Directly comparable as a publicly funded, team-based primary care provider serving a defined geographic catchment.

Broad incumbents

• Centretown Community Health Centre: Larger, established Ottawa-based CHC with a broader urban mandate and longer operating history. Comparable as a publicly funded multi-disciplinary primary care organization but with greater scale and scope.

Regional players

• Lakehead Nurse Practitioner-Led Clinic: Northwestern Ontario primary care clinic operating in the same regional health system as SCFHT (All Nations Health Partners geography). Comparable in rural Northern Ontario primary care delivery and regional context.
• Algoma District Medical Group: Northern Ontario physician group providing primary care to an underserviced rural population. Comparable in rural Northern Ontario primary care delivery and challenges of recruitment and retention.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/scfht
• InstagramInstagram.com/sunsetcountryfamily
• LinkedInlinkedin.com/company/sunset-country-family-health-team

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sunset Country Family Health Team