What School-Home Support does

School-Home Support is a UK national education charity founded in 1984, headquartered in Stratford, London, with 105 employees and operations confined to England. The charity's core offering is a practitioner-based service model in which trained staff are embedded directly in schools and communities to deliver bespoke whole family support addressing the root causes of low school attendance. Target beneficiaries are children and families experiencing barriers to learning — including persistent and severe absence, housing instability, mental health challenges, SEND needs, and poverty — alongside education professionals and local authorities requiring training and supervision. Reported impact metrics for 2024-2025 include attendance support for 1,077 children and 5,937 individuals overall, with 58% of supported children improving attendance by an average of 13% (equivalent to 26 extra school days).

The organisation runs five product lines: the Practitioner Service (core), the Attendance Support and Development Programme (school staff training), Supervisions (for social services and care professionals), a Membership programme providing specialist resources, and Training services. Revenue is generated through a hybrid model combining charitable donations from companies, trusts and individuals, corporate partnerships, and trusts/foundation grants, supplemented by fee-based income from membership subscriptions, training programmes, and supervision services. The charity has no parent company, no venture or private equity backing, and is governed by a board of trustees (Charity number 1084696, Company number 3991440).

In 2022 School-Home Support launched a five-year strategy targeting a 62% expansion of delivery to reach 129,344 children and families by 2027, including direct practitioner support for 25,016 people and entry into 9 new geographic areas. This expansion is positioned against a sharply growing addressable market — 1.49 million pupils were persistently absent and 171,000 severely absent in 2023/2024, with severe absence up 184% over five years since the Covid pandemic. The charity also pursues a public-policy and advocacy agenda, including a "Route Map for Government" published in 2025 and an annual School Attendance Gap Day awareness campaign launched on 5 February 2026.

Name

School-Home Support

Legal name

SCHOOL-HOME SUPPORT SERVICE (UK)

Website

https://schoolhomesupport.org.uk

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

School-Home Support is a UK national education charity founded in 1984 that embeds trained practitioners in schools across England to deliver whole family support addressing root causes of low school attendance, funded by donations, training fees, and professional memberships.

Ownership category

akta.pro rank

Product category

Education Support Services

NAICS

Child and Youth Services (62411), Educational Support Services (611710), Child and Youth Services (624110), Educational Support Services (6117)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Family Advocacy, Parent Training & Support Services (EDAJAKAK)

akta.pro secondary industries

K–12 Support & School Improvement Nonprofits (BPAGADAB), Family & Parenting Support Services (BPAGAEAC), School Counseling & Guidance Services (Academic/Social-Emotional) (EDAJALAF)

Keywords

• School attendance services
• Family support programs
• Education charity services
• Attendance training programmes
• School-based practitioner support

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Technology or R&D

Revenue model

1. Charitable Donations: Most of the income needed to deliver vital services comes from donations from companies, trusts and individuals. Support is crucial in creating programmes and bespoke whole family support for families and children struggling with complex issues like housing, poor mental health or the increasing cost of living.
2. Corporate Partnerships: Companies partner with School-Home Support to provide financial support and resources for programmes serving families and children with attendance challenges.
3. Trusts and Foundations: Funding from charitable trusts and foundations to support the delivery of services and programmes for children and families.
4. Service Fees: Revenue generated through membership subscriptions, training programmes, and supervision services for education professionals and schools.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

School-Home Support is a national education charity that places trained practitioners inside schools and communities in England to deliver bespoke whole family support aimed at improving school attendance and removing barriers such as housing instability, mental health issues, SEND needs and cost-of-living pressures. The Practitioner Service is the flagship offer, augmented by the Attendance Support and Development Programme (training for school staff), Supervisions for professionals, a paid Membership providing specialist resources, and Training for designated school staff.

Product overview

School-Home Support is a national education charity offering a suite of integrated services to improve school attendance and maximise educational opportunities. The core offering is the Practitioner Service, which provides whole family support through practitioners based in schools. This is complemented by the Attendance Support and Development Programme, a training offering for school staff. Additional services include Supervisions for professionals, a Membership programme providing specialist resources, and Training services. Together, these services form a holistic approach to tackling persistent school absence through practitioner support, professional development, and resource sharing.

Differentiator

Problem solved

Functional benefit

Products and services

• Practitioner Service Trained practitioners placed directly inside schools and the community to deliver bespoke whole family support that addresses barriers (housing, mental health, SEND, cost of living) and improves low school attendance. The service is for schools and local authorities in England engaging School-Home Support as a partner.
• Attendance Support and Development Programme A structured training and supervision programme that upskills school staff with attendance responsibilities, covering school attendance improvement, parental engagement and whole family support. Designed for designated attendance staff in schools and local authorities.
• Supervisions Reflective supervision for education, social services and care professionals supporting families, children and young people, helping them develop skills, manage caseloads and apply best professional practice.
• School-Home Support Membership Membership programme providing specialist resources and information about parental engagement, safeguarding and attendance best practice for education professionals working to improve low attendance in schools.
• Training Training service providing support and guidance for designated school staff working to improve low attendance in schools, parental engagement and whole family support.

Quantifiable outcome

• 58% of supported children improved attendance by average 13% (26 extra school days)
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor and core.

• Family Holiday CharityminorOthersReferral partnership providing holiday support to families. Through referral from School-Home Support practitioner, the family in the case study was able to go away together for the first time.
• Housing AssociationscoreStrategic or Co-development PartnerKey partners in supporting families with housing challenges. Practitioners build relationships with named contacts in housing associations to advocate for families, help secure rehoming, and improve housing conditions. Partnership helps address inadequate housing as a major barrier to school attendance.
• CAMHS (Child and Adolescent Mental Health Services)coreStrategic or Co-development PartnerMental health service partnership supporting children with attendance challenges. School-Home Support practitioners attend appointments with families and ensure they receive appropriate mental health support, particularly for children experiencing trauma or emotional difficulties.
• Citizens UKminorStrategic or Co-development PartnerContributed as expert witness to a report commissioned by Citizens UK on the impact of inadequate housing on educational experience, specifically for families in Newham where School-Home Support practitioners work.
• Housing, Communities and Local Government CommitteeminorOthersSubmitted evidence to the parliamentary committee's inquiry into children living in temporary accommodation, highlighting barriers to education faced by families in temporary housing.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/school-home-support

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about School-Home Support