Santa Casa da Misericórdia de Ílhavo

What Santa Casa da Misericórdia de Ílhavo does

Santa Casa da Misericórdia de Ílhavo (SCMI) is a Portuguese Catholic charitable institution (Instituição de Solidariedade Social) founded in 1919 and headquartered at Rua Domingos Ferreira Pinto Basto nº 6/10, Ílhavo, Portugal. It operates four service lines — Education, Social, Health, and Support — serving local families, seniors, children from 4 months to preschool, social-vulnerability beneficiaries, and RNCCI-referred continuous care patients. Core products include three childcare centers (Centro Infantil Ílhavo, Lagoa, Gafanha da Nazaré) totaling ~139 creche and ~99 preschool places; the Integrated Continuous Care Unit (UCCII) with 55 RNCCI-funded beds (29 medium-duration rehabilitation + 26 long-duration maintenance); Medicina Física e Reabilitação with physiatry, physiotherapy, occupational therapy, and speech therapy; diagnostic imaging (X-ray, mammography, ultrasound); clinical analyses via Unilabs partnership; acupuncture; home care (Apoio Domiciliário); senior programs (Espaço Sénior, 55+); social assistance (438 families / 1006 beneficiaries in 2023); Programa 2030 material-deprivation support; cultural outputs (Orfeão choir); and the Nánás solidarity doll workshop.

The institution is operationally a 4-source revenue nonprofit: (i) Segurança Social agreements for childcare, preschool, home care and social responses at contracted capacity rates; (ii) public RNCCI healthcare funding tied to the 55 continuous-care beds running above 90% occupancy; (iii) direct healthcare fees for imaging, physiotherapy, and acupuncture, often covered by health-insurance agreements with AdvanceCare, Médis, CGD, ADSE, PSP, ADM/MS/GNR, IASFA, Medicare, SAMS Norte, SAMS Quadros; and (iv) donations via the 1% IRS tax designation. The go-to-market is direct-to-consumer across the Ílhavo municipality, accessed through walk-ins, primary care / RNCCI / hospital discharge referrals, and municipal partnerships (Câmara Municipal de Ílhavo, Junta de Freguesia de São Salvador), with cultural events (Festival das Sopas, Semana Cultural, Orfeão performances) reinforcing community visibility.

Governance is run by an elected Mesa Administrativa under Provedor Margarida São Marcos (mandate 2026/2029) with no parent company and no disclosed venture, private-equity, or institutional-investor ownership. The organization is privately held (non-publicly traded), governance-stable, and capital-constrained — expansion is funded through public contracts, EU structural funds (e.g., FEDER CENTRO-06-1203-FEDER-000145 for energy efficiency), and donation inflows rather than equity markets.

Name

Santa Casa da Misericórdia de Ílhavo

Legal name

Santa Casa da Misericórdia de Ílhavo

Website

https://scmilhavo.pt

Company type

Private

Founded year

1919

Operating status

Operating

Headcount range

11–50 employees

Short description

Portuguese Catholic charitable institution (Misericórdia) founded in 1919 in Ílhavo, Portugal, providing integrated childcare, social assistance, rehabilitation, and continuous elderly healthcare services to local families, seniors, and vulnerable populations under Social Security and RNCCI public funding.

Ownership category

akta.pro rank

Product category

Social and Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Child and Youth Services (62411), Social Assistance (624)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA)

akta.pro secondary industries

Home Health Aide (HHA) Services (Medically Directed) (HSABACAB), Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI)

Keywords

• Social solidarity services
• Childcare and preschool
• Continuous care unit
• Physical rehabilitation therapy
• Home support services

Headquarters

HQ city

Ílhavo

HQ country

Portugal

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Social Security Agreements: Agreements with Segurança Social (Social Security) for operation of childcare centers (creches), preschool services, and other social responses. Funding based on contracted capacity and social security rates per beneficiary.
2. Public Healthcare Funding (RNCCI): Funding from the National Network of Integrated Continuous Care (RNCCI) for the Continuous Care Unit operations. The Unit has 55 beds across two typologies with occupancy rates above 90%.
3. IRS Donations (1%): Tax donations from individuals designating 1% of their IRS to the institution. No cost to donors, providing community support for social services.
4. Healthcare Service Fees: Fees for clinical analysis, imaging services (X-ray, mammography, ultrasound), physiotherapy, and acupuncture services, often covered by health insurance providers.
5. Home Care Service Fees: Fees for Home Support Services (Apoio Domiciliário) covering meals, personal hygiene, house cleaning, laundry, and social animation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Santa Casa da Misericórdia de Ílhavo is a social solidarity institution that delivers integrated childcare and preschool education, home and community-based social services for vulnerable families and seniors, and a portfolio of healthcare services including a 55-bed Integrated Continuous Care Unit, physical medicine and rehabilitation, physiotherapy, occupational therapy, speech therapy, diagnostic imaging, clinical analysis, and acupuncture. Services are funded through Social Security agreements, RNCCI contracts, health-insurer reimbursements, direct user fees, and IRS 1% donations.

Product overview

Santa Casa da Misericórdia de Ílhavo is a social solidarity institution offering a diverse portfolio of services across four main areas: Education (Centro Infantil Ílhavo, Centro Infantil da Lagoa, Centro Infantil da Gafanha da Nazaré, Creche Familiar), Health (Unidade de Cuidados Continuados Integrados, Medicina Física e Reabilitação, Fisioterapia, Terapia Ocupacional, Terapia da Fala, Imagiologia, Análises Clínicas, Acupuntura), Social Services (Apoio Domiciliário, Espaço Sénior, Programa 2030, Serviço de Atendimento e Acompanhamento Social), and Support Services (Transport, Kitchen, Laundry, Administrative, Volunteering). The institution also maintains cultural initiatives including the Orfeão choir and the Nánás charitable doll project.

Differentiator

Problem solved

Functional benefit

Brands

• Orfeão da Santa Casa da Misericórdia de Ílhavo: Choir group consisting of staff, brothers and friends of the Misericórdia, divided into four voice groups: Basses, Tenors, Contraltos and Sopranos. Founded in April 2008.
• Nánás

Products and services

• Centro Infantil de Ílhavo Educational service combining Creche (children 4 months to 3 years) and Pré-Escolar (3 years to primary school entry) providing childcare, meals, and socio-educational activities for 42 children in Creche and 55 in Pré-Escolar.
• Centro Infantil da Lagoa Educational service combining Creche and Pré-Escolar providing childcare and socio-educational activities for 42 children in Creche and 44 in Pré-Escolar.
• Centro Infantil da Gafanha da Nazaré Educational service combining Creche and Pré-Escolar for children, providing childcare and socio-educational activities.
• Apoio Domiciliário Home care service providing personalized assistance including meals, personal hygiene, house cleaning, laundry, and social activities to individuals and families unable to independently manage daily needs.
• Espaço Sénior Social service for seniors aged 55+ promoting active aging through workshops, exhibitions, outings, and craft activities on Monday, Wednesday, and Friday from 2pm to 5pm.
• Programa 2030 (Apoio às Pessoas Mais Carenciadas) Social program combating poverty and social exclusion through distribution of food and essential goods, either as baskets or social cards for use at partner supermarkets.
• Serviço de Atendimento e Acompanhamento Social Social service providing first-line crisis response, social follow-up, and support for vulnerable individuals and families at socio-economic risk, serving 438 families with 1006 beneficiaries in 2023.
• Unidade de Cuidados Continuados Integrados (UCCII) Continuous care unit integrated into the National Network for Continuous Care (RNCCI), offering 29 medium-stay rehabilitation beds and 26 long-stay maintenance beds for people with temporary or permanent dependency needs.
• Medicina Física e Reabilitação Medical specialty service offering prevention and treatment of motor and cognitive pathologies through multi-professional approach including Physiatry, Physiotherapy, Occupational Therapy, and Speech Therapy.
• Fisioterapia Physiotherapy service for analysis and evaluation of movement and posture, offering treatments for neurological, osteoarticular, respiratory pathologies, post-surgical orthopedic conditions, and musculoskeletal trauma for both internal and external patients.
• Terapia Ocupacional Occupational therapy service focusing on prevention, evaluation, and treatment of people with physical, sensory, mental, developmental or social dysfunction to promote participation in daily occupations.
• Terapia da Fala Speech therapy service for prevention, assessment, diagnosis, and treatment of human communication disorders and associated conditions across communication, language, articulation, fluency, voice, swallowing, and orofacial motor areas.
• Imagiologia Diagnostic imaging service offering X-ray, Mammography, and Ultrasound examinations with agreements with Medicare, AdvanceCare, Médis, SNS, SAMS, ADSE, PSP, ADMG, and IASFA.
• Análises Clínicas e Eletrocardiogramas Clinical analysis service provided through partnership with Unilabs, serving as an important complementary diagnostic tool for health care delivery.
• Acupuntura Acupuncture service providing Traditional Chinese Medicine therapy for pain relief including musculoskeletal, neuralgic pain, tendinitis, anxiety, insomnia, respiratory and gastrointestinal disorders, with 1-hour sessions on Tuesdays and Saturdays.

Quantifiable outcome

• 438 families served with 1006 beneficiaries in 2023, with 58 families achieving autonomy
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core, strategic and minor.

• UnilabscoreStrategic or Co-development PartnerPartnership for clinical analysis and electrocardiogram services. Unilabs provides laboratory services complementing the institution's healthcare offerings.
• DS Aveiro Vera CruzstrategicStrategic or Co-development PartnerFormalized partnership with healthcare services aiming to strengthen community presence and visibility. Photo shows Provedora Margarida São Marcos and DS Aveiro Vera Cruz Coordinator General Dr. Nelson Maia.
• Câmara Municipal de ÍlhavostrategicStrategic or Co-development PartnerMunicipal partnership for community events, Orfeão performances, Forum Maioridade, eco-schools support, and various cultural and social programs.
• Pingo Doce de ÍlhavominorGTM or Marketing PartnerPartnership for healthy eating awareness. Children from preschool visited the fruit section, and Pingo Doce visited the childcare centers to make bread together.
• Universidade do Porto - Nutriciência ProjectcoreStrategic or Co-development PartnerParticipation in the Nutriciência project developed by University of Porto to increase nutrition literacy among 4000 children. 27 families from the institution participated, and the mascot 'Ervilha Verdusca' won 1st prize among 54 Misericórdias.
• Junta de Freguesia de São SalvadorminorGTM or Marketing PartnerPartnership for community events including III Encontro de Autocaravanistas and Forum Maioridade for senior citizens.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Regional players

• Santa Casa da Misericórdia de Aveiro: Neighboring Misericórdia in the Aveiro district operating the same social-health service model. Most direct geographic peer and benchmark for service line mix, contract structure, and operating costs in the region.
• Santa Casa da Misericórdia de Vagos: Nearby Misericórdia in the Aveiro region operating similar continuous care, social services, and childcare programs. Useful benchmark for unit economics on the 55-bed UCCII model and Social Security/RNCCI rate structures.

Broad incumbents

• Cáritas Portuguesa: National Catholic social assistance organization providing social services, food programs, and support for vulnerable populations. Comparable in serving vulnerable families and the elderly through social assistance programs funded by public contracts and donations.
• Cruz Vermelha Portuguesa (Delegação de Aveiro): Portuguese Red Cross delegation providing elderly care, social services, and emergency support. Operates under a similar public-funded, donation-supported model with comparable service lines.
• Santa Casa da Misericórdia de Lisboa: The largest Misericórdia in Portugal, operating hospitals, elder care, social services, and a major gaming sector business. Comparable operating model as a Portuguese charitable social-health institution, though at vastly greater scale and geographic reach.

Direct peers

• Santa Casa da Misericórdia do Porto: Another large Misericórdia providing integrated social services, healthcare, and elder care under the same Portuguese Misericórdia framework. Same legal/governance structure, similar service categories (childcare, social assistance, continuous care), differing primarily in scale and metropolitan location.
• Centro Social Paroquial de Ílhavo: Local parish-level social solidarity institution operating in the same municipality of Ílhavo. Provides overlapping services (childcare, social support, elderly programs) and competes directly for the same Social Security contracts and beneficiary populations.

Emerging players

• APPACDM de Aveiro: National NGO supporting people with intellectual and developmental disabilities. Comparable as a non-profit social solidarity institution funded by public contracts and donations, though specializing in disability services rather than multi-line care.
• Hospital da Misericórdia de Oliveira de Azeméis: Smaller Misericórdia-affiliated hospital in the Aveiro region providing inpatient and outpatient services. Comparable as a regional Misericórdia healthcare operator with similar continuous care and imaging capabilities.

Others

• Unidade Local de Saúde da Região de Aveiro: Regional public health service entity that serves as both a referral source and a competitor for imaging and rehabilitation services. Operates in the same geography and shares patient pool, with SNS contract agreements referenced in SCMI's pricing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NaNaSCMIlhavo
• Instagraminstagram.com/nanascmilhavo
• LinkedInlinkedin.com/company/santa-casa-da-miseric%C3%B3rdia-de-%C3%ADlhavo

Revenue estimate

Valuation estimate

Number of profiles

Profiles25 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Santa Casa da Misericórdia de Ílhavo