St John's Hospital

What St John's Hospital does

St John's Hospital is an acute hospital located in Livingston, West Lothian, Scotland, operating as part of NHS Scotland's publicly funded, universal healthcare system. It delivers secondary care services to the local population and participates in NHS Scotland's national digital ecosystem, which includes NHS Inform, NHS 24 (the 111 telephone and online triage service), Near Me video consultations, and the Patient Hub portal for appointment management. The hospital is governed through NHS Lothian Health Board and is one node in a network of 14 regional health boards integrated with Health and Social Care Partnerships.

The hospital does not operate a commercial revenue model. All activity is funded by the Scottish Government through general taxation, allocated via the relevant health board, and services are provided free at the point of use. Its underlying technology stack is the shared national SHOW platform (scot.nhs.uk), which supports public-facing information, recruitment (NHSScotland Careers), and digital access channels. National tools such as NHS 24 and Near Me act as upstream triage and remote-consultation layers that funnel and expand the hospital's effective catchment.

Strategically, the hospital's positioning is defined by statutory mission rather than market competition: it competes on service quality, waiting-time performance, and digital access within policy-set targets. Operational signals indicate an ongoing channel shift toward digital outpatient and self-service pathways, supported by web analytics instrumentation and centralized recruitment infrastructure. No proprietary AI/ML capability is disclosed in the input, and no commercial product, pricing model, or customer relationship exists outside the public-sector payer.

Name

St John's Hospital

Website

https://scot.nhs.uk

Company type

Private

Headcount range

11–50 employees

Short description

St John's Hospital is an NHS Scotland acute hospital in Livingston, West Lothian, providing secondary care to the local population within Scotland's publicly funded universal healthcare system.

Ownership category

akta.pro rank

Product category

Public Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (62211)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industry

Hospital-Operated Urgent Care Centers (HLAFADAC)

Keywords

• Public hospital services
• Emergency medical care
• Primary care services
• Specialist outpatient services
• Health information portal

Headquarters

HQ city

Livingston, Scotland

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Public Healthcare Services: NHS Scotland is a publicly funded healthcare system providing services free at point of use, funded through general taxation by the Scottish Government

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

St John's Hospital is a public hospital in Livingston, Scotland, operating within NHS Scotland to deliver hospital-based clinical services (emergency, inpatient, outpatient, surgical, and specialist care) to residents of West Lothian. It participates in NHS Scotland's broader digital care ecosystem, including NHS Inform (online health information), NHS 24 (telephone triage via 111), and Near Me (video consultations). All services are provided free at the point of use to the Scottish population.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital-based clinical services (emergency, inpatient, outpatient, surgical, specialist) Hospital-based clinical care delivered to residents of the West Lothian catchment area as part of NHS Lothian, including emergency, inpatient, outpatient, surgical, and specialist consultant services. Provided free at the point of use to Scottish residents.
• NHS Inform — health information portal Public-facing online portal providing trusted health information, self-care guidance, and service signposting to the Scottish population.
• NHS 24 — telephone triage service (111) 24/7 telephone triage and urgent health advice line (dial 111) providing out-of-hours clinical assessment and routing to appropriate care.
• Near Me — video consultation service Video consultation platform enabling patients to attend clinical appointments remotely with NHS Scotland clinicians.

Quantifiable outcome

• Universal healthcare coverage for Scotland's population

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Healthcare Improvement ScotlandcoreStrategic or Co-development PartnerHealthcare Improvement Scotland is a key partner responsible for clinical guidelines, health technology assessments, and quality improvement initiatives including SIGN (Scottish Intercollegiate Guidelines Network)
• NHS Education for ScotlandcoreStrategic or Co-development PartnerDeveloped the NHSScotland Careers website launched March 2016 to promote healthcare career opportunities
• Public Health ScotlandcoreStrategic or Co-development PartnerCollaborates on public health initiatives, health information, and population health management
• Scottish GovernmentcoreStrategic or Co-development PartnerNHSScotland operates under the auspices of the Scottish Government to deliver national health services
• National Institute for Health Research (NIHR)minorStrategic or Co-development PartnerNIHR partnered with British Society of Gastroenterology on alcohol-related liver disease research survey
• British Society of Gastroenterology (BSG)minorStrategic or Co-development PartnerBSG partnered with NIHR on survey to prioritize research questions about alcohol-related liver disease

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• NHS Lothian: Regional NHS health board covering Edinburgh and the Lothians; St John's Hospital in Livingston is directly operated by NHS Lothian, making this its immediate operating parent and the most directly comparable peer.
• NHS Tayside: Regional health board serving Tayside with major acute hospitals, community services, and primary care; operates under identical funding and governance model as the subject.
• NHS Greater Glasgow and Clyde: Largest NHS Scotland health board by population and budget; provides the same model of integrated hospital, primary, and community care under the public NHS framework.
• NHS Highland: Health board covering the Highlands, including Inverness; explicitly cited in the company data as a comparable regional board within the same 14-board structure.
• NHS Grampian: Northeast Scotland health board operating Aberdeen Royal Infirmary and rural hospital network; comparable acute and community service portfolio.

Broad incumbents

• Spire Healthcare: Largest UK private hospital group; serves a complementary (private/insured) patient segment but competes for the same clinical workforce and offers overlapping acute surgical services.
• HCA Healthcare UK: Private acute hospital operator in the UK; competes for consultants and offers private acute services to patients who might otherwise use NHS facilities.
• Guy's and St Thomas' NHS Foundation Trust: Major London-based NHS foundation trust with teaching hospital portfolio; broader scope and academic focus but operates the same publicly funded acute hospital model.
• NHS England (Barts Health NHS Trust): Large NHS England acute trust operating multiple hospitals; comparable in delivering publicly funded hospital care but operating under the English NHS commissioning framework rather than NHS Scotland.
• NHS Wales: Publicly funded NHS body covering Wales; analogous universal healthcare delivery structure with similar funding (Welsh Government taxation) and comparable service portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/st-john's-hospital

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St John's Hospital