SEF Servicio Regional de Empleo y Formación

What SEF Servicio Regional de Empleo y Formación does

SEF Servicio Regional de Empleo y Formación is the public regional employment service of the Region of Murcia, Spain, operating under the Consejería de Empresa, Empleo y Economía Social. It functions as the regional arm of Spain's national public employment system (SEPE), providing free job intermediation, vocational training, career guidance, hiring subsidies, and certifications of professional competencies to citizens, companies, training entities, and municipal governments within the Murcia region. The agency is the sole statutory provider of these services in the territory and coordinates with national SEPE, the European EURES network, and EU structural fund programs.

Its service delivery infrastructure combines a physical network of 25 employment offices distributed across the Region of Murcia, the SEF+ Cerca mobile unit that reaches municipalities without fixed offices, and digital channels including the SEF Móvil mobile application (available on iOS and Android) and the Tu Oficina SEF en Casa virtual office platform. Specialized offerings include the COE Murcia (Centro de Orientación, Emprendimiento, Acompañamiento e Innovación para el Empleo), the Murcia Orienta career guidance service, the Observatorio Ocupacional labor market intelligence unit, the Programas Experienciales (experiential training programs), and the National Reference Center for Chemistry. The Estrategia de Impulso de la Calidad en el Empleo 2026-2029 outlines training priorities in green economy, circular economy, Industry 4.0, and digital skills.

As a public agency, SEF does not generate commercial revenue; all services are provided free of charge, funded through the regional government budget co-financed by European structural funds (FSE+, FEDER, MRR/Next Generation EU). The annual economic execution implied by the 2026-2029 strategy is approximately €100 million per year, totaling €400 million over four years. The agency's flagship program is the award-winning Protocol for Labor Insertion of Women Victims of Gender Violence, which has served over 4,400 women since 2010 and received the European Commission's RegioStars award in 2017.

Name

SEF Servicio Regional de Empleo y Formación

Legal name

SERVICIO REGIONAL DE EMPLEO Y FORMACION

Website

https://sefcarm.es

Company type

Public

Operating status

Operating

Headcount range

251–500 employees

Short description

SEF is the public regional employment service of the Region of Murcia, Spain, providing free job placement, vocational training, and career guidance to citizens, companies, and municipalities through 25 offices, mobile and digital channels, and EU-funded programs.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Professional Employer Organizations (561330), Educational Services (611), Vocational Rehabilitation Services (6243)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Professional Employer Organization (PEO) / Co-Employment Services (BPACAHAB)

Keywords

• Public employment services
• Job intermediation
• Vocational training
• Career guidance
• Regional labor market

Headquarters

HQ city

Murcia

HQ country

Spain

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Distribution channels6 records

Marketing channels6 records

Core offering

SEF is the public regional employment service of the Region of Murcia, providing free job placement intermediation, vocational training (certificados de profesionalidad), personalized career guidance, hiring subsidies for companies, and specialized employment programs for youth, women victims of gender-based violence, and other vulnerable groups. It delivers these services through 25 physical offices, a mobile service unit, a digital self-service portal, and a mobile application, funded by regional government budgets and EU structural funds (FSE+, FEDER, MRR/Next Generation EU).

Differentiator

Problem solved

Functional benefit

Brands

• SEF Móvil: Mobile application for searching job offers, training courses, renewing employment demand, and scheduling appointments
• SEF + Cerca
• Tu Oficina SEF en Casa
• Murcia Orienta
• COE Región de Murcia
• Centro de Referencia Nacional de Química

Products and services

• Tu Oficina SEF en Casa Online platform for citizens to carry out electronic SEF procedures remotely, including job search, training catalog access, employment demand registration and renewal, and appointment scheduling at employment offices.
• SEF Móvil App Free mobile application for iOS and Android that allows citizens to search employment offers, access training courses, renew their employment demand, request appointments at SEF offices, and receive SEF news and notifications.
• SEF + Cerca Mobile Unit Mobile service unit that brings SEF employment services directly to municipalities without permanent employment offices, providing procedures, training access, career guidance, and support for entrepreneurs and companies.
• Employment Office Network Service In-person employment intermediation, job matching, training enrollment, career guidance, and subsidy processing delivered through 25 employment offices distributed throughout the Region of Murcia.
• Programas Experienciales (Experiential Training and Employment Programs) Experiential training and employment programs combining practical work experience with professional development for unemployed individuals, typically co-implemented with municipal governments (ayuntamientos) and non-profit entities; participants perform public works while receiving training and employment contracts.
• Garantía Juvenil (Youth Guarantee Program) Youth employment guarantee program providing training, internships, and job placement services for young people under 30 not in employment, education, or training (NEET), aligned with the European Youth Guarantee initiative.
• Formación Profesional para el Empleo (Vocational Training for Employment) Vocational training programs offering professional qualifications (certificados de profesionalidad valid across Spain), certifications, and skills development courses aligned with regional labor market demand, including digital skills and strategic sectors such as green economy, circular economy, and Industry 4.0.
• Murcia Orienta (Career Orientation Service) Professional orientation and guidance service providing individual attention (atención individual), career decision support, and employment search strategy development for citizens.
• COE Región de Murcia (Centro de Orientación, Emprendimiento, Acompañamiento e Innovación para el Empleo) Specialized center providing orientation, entrepreneurship support, accompaniment, and innovation services for employment seekers and job creators; part of a national network of 20 COE centers and serves as an innovation space for public employment policy.
• Protocol for Labor Insertion of Women Victims of Gender Violence Specialized employment insertion protocol for women victims of gender-based violence, providing individualized attention, customized itineraries, company incentives, activation workshops, and conciliation grants; co-coordinated by SEF and the Dirección General de la Mujer of CARM since 2010.
• Observatorio Ocupacional (Labor Market Observatory) Labor market observatory maintaining a data bank of regional employment statistics, contract trends, and unemployment data from July 2005 to present, providing labor market intelligence to inform public employment policy.
• Hiring Subsidies and Incentives for Companies Public grant and subsidy programs (including Conexión Empleo Joven) that provide financial incentives to companies in the Region of Murcia for hiring workers, supporting youth employment, and hiring people with disabilities.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Cruz Roja de la Región de MurciacoreStrategic or Co-development Partner · 11 December 2018Collaboration agreement between the CARM (Consejería de Familia e Igualdad de Oportunidades and SEF) and the Red Cross of the Region of Murcia to facilitate awareness-raising and labor intermediation of women victims of gender violence with companies that have joined the Protocol VVG under the initiative 'Empresas por una sociedad libre de violencia de género'.
• Servicio Público de Empleo Estatal (SEPE)coreStrategic or Co-development PartnerNational employment service with which SEF coordinates on the National Youth Guarantee system, participates in joint events (such as the 40th anniversary of Taller Schools with UIMP), and aligns on active employment policy frameworks.
• Universidad Internacional Menéndez Pelayo (UIMP)minorStrategic or Co-development PartnerSEPE and UIMP co-organize annual forums on employment training models. SEF Director Pilar Valero participated in the '40th anniversary of Taller Schools' event in Santander in July 2026.
• Consejería de Educación, Formación Profesional y Empleo (CARM)coreStrategic or Co-development PartnerCoordination protocol between the Education Department and SEF to address school dropout and facilitate return to the education system, establishing joint action lines for professional orientation and active employment policies under Organic Law 3/2022 on Vocational Training and Law 3/2023 on Employment.
• Dirección General de la Mujer (CARM — Consejería de Familia e Igualdad de Oportunidades)coreStrategic or Co-development PartnerCo-coordination of the Protocol for Labor Insertion of Women Victims of Gender Violence between SEF and the General Directorate for Women, combining employment services with gender-based violence support services.
• Ayuntamientos de la Región de Murcia (15+ municipalities)coreChannel Partner/ Reseller/ DistributorMunicipal governments collaborate with SEF on experiential training and employment programs (Programas Experienciales), hosting participants who perform public works while receiving training and employment contracts. Municipalities include Cartagena, Molina de Segura, Águilas, Caravaca de la Cruz, Puerto Lumbreras, Cehegín, Moratalla, Ulea, Murcia, Lorca, San Javier, Jumilla, Fuente Álamo, Bullas, and Blanca.
• Entidades sin ánimo de lucro (Non-profit entities)coreChannel Partner/ Reseller/ DistributorNon-profit organizations collaborate with SEF on experiential programs for unemployed persons and vulnerable collectives, providing social support and employment integration services alongside training delivery.
• Red EURES — EspañaminorStrategic or Co-development PartnerSEF participates in the EURES network providing cross-border employment services, enabling job placement across EU/EEA countries, with dedicated processes for member and partner registration.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bundesagentur für Arbeit: Germany's federal employment agency, providing job placement, vocational training, and career guidance. Comparable to SEF in core PES functions but operates at national scale with a more developed dual-training (apprenticeship) tradition.
• Lanbide - Servicio Vasco de Empleo: Basque Country's regional PES, providing employment intermediation, training, and orientation services with a similar model of regional autonomy, EU co-financing, and partnership with municipalities and training entities.
• SEPE - Servicio Público de Empleo Estatal: Spain's national public employment service, which SEF coordinates with on the National Youth Guarantee system, joint training forums, and active employment policy frameworks. It is the direct national counterpart of SEF, sharing the same mandate and operating model at country level.
• SOC - Servei d'Ocupació de Catalunya: Catalonia's regional public employment service, with overlapping responsibilities in job placement, training, and active employment policies. Same institutional logic as SEF but serving a larger territory; directly comparable in product mix and customer segments.
• France Travail (formerly Pôle Emploi): France's national public employment service offering job matching, training programs, and unemployment benefits administration. Comparable mandate at much larger scale; relevant peer for benchmarking digital channel strategy and outcome metrics.
• LABORA - Servei Valencià d'Ocupació i Formació: Valencia's regional public employment service (formerly SERVEF), offering the same combination of intermediation, vocational training, and career guidance to citizens and companies. Comparable mandate, multi-channel structure, and EU-funded program model to SEF.

Broad incumbents

• Randstad: Global private staffing and HR services company with substantial Spanish operations. Comparable to SEF in employment intermediation and training, but operates commercially rather than as a public service and serves broader geographies.
• Adecco Group: Global staffing, recruitment, and workforce solutions provider with deep Spanish presence. Overlaps with SEF in job matching, vocational training, and workforce reintegration programs, but functions as a commercial firm.
• ManpowerGroup: Global workforce solutions company offering staffing, recruitment, and training services worldwide, including Spain. Comparable to SEF in employment intermediation and upskilling offerings but with a private, multi-region commercial model.

Emerging players

• InfoJobs: Spain's leading private online job-matching platform with significant reach among Spanish job seekers and employers. It competes with SEF's intermediation function in the digital channel and shares the same candidate-employer matching use case.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Xx.com/sef_carm
• YouTubeyoutube.com/sefcarm
• Facebookfacebook.com/sefcarm
• LinkedInlinkedin.com/company/sef-servicio-regional-de-empleo-y-formaci%C3%B3n
• Instagraminstagram.com/sefcarm/?hl=es
• TikToktiktok.com/@sefcarm

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SEF Servicio Regional de Empleo y Formación