Séjours adaptés SUPERNOVA

What Séjours adaptés SUPERNOVA does

SUPERNOVA SAS is a French tour operator headquartered in Saint-Chamond, Auvergne-Rhône-Alpes, that organizes adapted group vacations (séjours adaptés) for adults aged 18–75 with intellectual or psychiatric disabilities. Founded approximately 15 years ago by operators previously active as "Nature Pour Tous," the company operates under mandatory VAO (Vacances Adaptées Organisées) government accreditation and Atout France immatriculation (IM042190004). The current gérant is Julien Carret.

The core offering consists of supervised, all-inclusive group stays in France and abroad (Spain, Italy, Portugal, Greece, Tunisia, Turkey, the Canary Islands, and longer-haul destinations including Senegal, Thailand, Réunion, USA, and Canada), segmented by autonomy level (Très bonne, Bonne, Moyenne autonomie), age band (notably 18–35), and theme (sea, mountain, countryside, camping, city cultural). Pricing is transactional at €1,095–€3,490 per participant, with packages covering transport from French departure cities, accommodation, full board, activities, and 24h/24 animator supervision at a roughly 1:4–5 ratio. Group sizes range from 12 to 32 participants. The booking and customer-account infrastructure runs on the Vackelys travel-management platform.

Revenue is generated through one-time trip fees plus optional add-ons (Mutuaide cancellation insurance, single-room supplements, activity extras) and a cash-back loyalty program. The company sells directly to individual families and caregivers via its website, phone, and printed/PDF brochure, and runs a parallel B2B channel for residential care homes (foyers de vie) with group departures. SUPERNOVA holds no external institutional funding, has approximately 9 employees, and is privately held.

Name

Séjours adaptés SUPERNOVA

Legal name

SUPERNOVA

Website

https://sejours-adaptes.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

SUPERNOVA is a French VAO-accredited tour operator that organizes supervised, all-inclusive group vacations in France and abroad for adults aged 18–75 with intellectual or psychiatric disabilities, selling directly to families and to residential care homes.

Ownership category

akta.pro rank

Product category

Adapted Vacation Services

NAICS

Other Residential Care Facilities (62399)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Rehabilitation & Recovery Travel Facilitators (THAKAIAL)

akta.pro secondary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

Keywords

• Adapted vacation packages
• Disability tourism operator
• Supervised group travel
• Inclusive holidays France
• VAO certified organizer

Headquarters

HQ city

Saint-Chamond

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Vacation package bookings: One-time fee per trip per participant. Pricing varies by destination, duration, season, and accommodation type. All-inclusive packages typically include transport from French departure cities, accommodation, meals, activities, and supervision by trained animators. Optional add-ons include insurance (Mutuaide cancellation insurance), single room supplements, and activity extras (e.g., diving baptism at €125). Revenue is transactional per departure rather than subscription-based.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

SUPERNOVA organizes all-inclusive supervised adapted vacation packages (Séjours Vacances Adaptées) for adults aged 18-75 with intellectual or psychiatric disabilities, in France and abroad. Each package includes transport from French departure cities, accommodation, full board, activities, and 24/7 supervision by trained animators at approximately 1:4-5 ratios, with packages organized by autonomy level, season, theme, and age segment. Add-on services include optional cancellation insurance (Mutuaide), transport coordination, financial-aid assistance, a Cash-Back loyalty program, and dedicated programs for siblings and care homes.

Product overview

SUPERNOVA is a specialized tour operator offering over 100 adapted vacation packages (séjours adaptés) for adults with mental and/or psychological disabilities in France and abroad. The core offering consists of supervised group stays organized by destination type (sea, mountain, countryside, city), seasonality (summer, autumn/winter, spring), and autonomy level (very good, good, and medium autonomy). Support services include optional cancellation insurance through Mutuaide, transportation coordination from major French cities, financial aid guidance, and a loyalty cash-back program. The company also serves residential care facilities (foyers de vie) through dedicated B2B programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Séjours Vacances Adaptées France All-inclusive supervised adapted vacation packages in France (seaside, mountain, countryside, city, camping) for adults aged 18-75 with intellectual or psychiatric disabilities, including transport from French departure cities, accommodation, full board, activities, and 24/7 animator supervision matched to autonomy level.
• Séjours Vacances Adaptées Étranger All-inclusive supervised international adapted vacation packages for adults with intellectual or psychiatric disabilities across European and long-haul destinations (Spain, Italy, Portugal, Greece, Turkey, Tunisia, Canary Islands, Canada), with transport from French cities, accommodation, full board, activities, and 24/7 animator supervision.
• Séjours 18-35 Ans Adapted vacation packages tailored for young adults aged 18-35 with intellectual or psychiatric disabilities, featuring dynamic activities, peer-group social programs, and matching autonomy-level supervision.
• Séjours Foyers de Vie B2B adapted vacation program for residential care facilities (foyers de vie, FAM), with group departures arranged directly from the residence and specialized animator teams handling logistics, supervision, and medical documentation handling for residents.
• Séjours Fratries Special adapted vacation packages designed for siblings traveling together with a family member who has a disability, enabling inclusive shared family vacation experiences.
• Assurance Annulation Optionnelle Optional cancellation insurance provided through Mutuaide, offered as a booking add-on and covering medical reasons, COVID-19, and epidemic-related cancellations.
• Organisation des Transports Transportation coordination service arranging group departures from major French cities (train stations, airports) to vacation destinations by rail, air, and ground transport.
• Aides Financières Assistance service guiding customers through financial-aid applications including ANCV vacation vouchers, CAF subsidies, departmental assistance, disability compensation (PCH), and MDPH support.
• Programme Cash Back Fidélité Loyalty program offering cash-back rewards for repeat customers booking adapted vacation stays, designed to encourage repeat bookings and family/peer referrals.

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered supporting and core.

• MAIFsupportingOthersMAIF is SUPERNOVA's professional civil liability insurance provider (Responsabilité Civile Professionnelle), covering the company's operations in the organized travel sector. This insurance is required for VAO accreditation and protects both SUPERNOVA and its customers.
• MutuaidesupportingOthersMutuaide provides optional cancellation insurance for trips, covering medical reasons, COVID-19, and other epidemics. Offered as an add-on to customers at booking. SUPERNOVA explicitly markets this insurance on its homepage and trip pages.
• Atout FrancecoreOthersAtout France is the French government tourism development agency. SUPERNOVA holds official immatriculation IM042190004 with Atout France, which is the mandatory registry for organized travel operators in France (required under the Code du Tourisme). This registration is a prerequisite for VAO accreditation.
• Vackelys (vackelys.fr)coreTechnology or IntegrationVackelys is the software platform powering SUPERNOVA's website and booking infrastructure. It provides the reservation management system (espace personnel for customers), the professional dashboard for trip management (back office), and the collaborator portal for SUPERNOVA staff to manage contracts and travel documents. SUPERNOVA's website footer explicitly credits Vackelys.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• TUI France: French arm of TUI Group, one of the world's largest tour operators. Offers accessibility-friendly options and competes in the mainstream package vacation market serving French travelers, representing a broader alternative to SUPERNOVA's specialized adapted offerings.
• Belambra Clubs: French vacation club operator with multiple resorts across France. Provides some adapted accommodation options and serves a mainstream family vacation market, competing with SUPERNOVA for French family customers seeking all-inclusive-style stays.
• VVF Villages: French vacation village operator with a nationwide footprint of family-friendly accommodations. While not exclusively focused on adapted vacations, VVF offers some adapted stay options and competes for the broader French family vacation market that SUPERNOVA's family and fratries programs also target.
• Club Med: Global all-inclusive resort operator with French roots and a substantial French customer base. While not exclusively focused on adapted vacations, Club Med offers accessible resort options and competes more broadly in the premium all-inclusive vacation package market relevant to SUPERNOVA's international trips.

Direct peers

• Handi Cap Evasion: French non-profit specializing in adapted mountain vacations for adults with disabilities. Overlaps directly with SUPERNOVA's mountain and outdoor adapted vacation offerings, serving a similar disability population with supervised group trips.
• APF Évasion: Adapted vacation service of APF France Handicap, one of France's largest disability organizations. Directly competes with SUPERNOVA in organizing supervised group vacations for adults with disabilities in France and abroad, serving both individuals and institutional buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SejoursAdaptes
• YouTubeyoutube.com/channel/UCDcqemWrS017LqfDaX6zPgg?
• Facebookfacebook.com/supernovavoyages.sejoursadaptes
• LinkedInlinkedin.com/company/sejours-adaptes-supernova
• Instagraminstagram.com/sejours_adaptes_supernova

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Séjours adaptés SUPERNOVA