Secretaria Municipal de Saúde Manaus

What Secretaria Municipal de Saúde Manaus does

Secretaria Municipal de Saúde Manaus (SEMSA) is the municipal health department of Manaus, Amazonas, Brazil, operating under the Prefeitura Municipal de Manaus as a public government entity (CNPJ 04.365.326.0001-73). It is responsible for organizing and executing public health services across the municipality through Brazil's Unified Health System (SUS), serving the entire population of Manaus across five Health Districts (Norte, Leste, Sul, Oeste, and Rural). All services are provided free of charge to citizens and funded through municipal, state, and federal government budget allocations; the entity does not generate commercial revenue. The portfolio includes primary care through Basic Health Units (UBS) and Family Health Units (USF), secondary care via Polyclinics, mental health via CAPS, dental care via CEO, rehabilitation via CER, maternal health via Maternidade Dr. Moura Tapajóz, and emergency response via SAMU and SOS Vida. The network encompasses 163 vaccination rooms and 22 smoking cessation outpatient clinics, with thematic programs covering vaccination, leprosy control, malaria, dengue, HIV/STIs, tuberculosis, indigenous health, and population-specific care for women, children, the elderly, and vulnerable groups. The workforce exceeds 1,456 public servants appointed through civil service examinations.

Name

Secretaria Municipal de Saúde Manaus

Legal name

Secretaria Municipal de Saúde - SEMSA

Website

https://semsa.manaus.am.gov.br

Company type

Public

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Secretaria Municipal de Saúde Manaus (SEMSA) is the municipal health department of Manaus, Brazil, operating the public Unified Health System (SUS) across five health districts. It delivers universal free healthcare—primary care, vaccination, maternal, mental, and emergency services—to all residents via health units, specialized centers, and community health agents.

Ownership category

akta.pro rank

Product category

Public Health Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Government Program Administrative Services (Medicare/Medicaid ASO/TPA) (HLAEALAO)

akta.pro secondary industries

Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH), Dental Support Services Organizations (Non-Clinical MSO/Back-Office Platforms) (HLABAKAN), Disinfection, Sanitation & Vector-Borne Disease Control Services (IMAIAHAA)

Keywords

• Public health services
• Primary healthcare
• Health surveillance
• Vaccination programs
• Maternal healthcare

Headquarters

HQ city

Manaus

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Public Health Services: Government-funded public health services provided free of charge to all citizens through the Unified Health System (SUS). Funded through municipal, state, and federal government budgets.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels6 records

Core offering

The Secretaria Municipal de Saúde Manaus (SEMSA) is the municipal health authority of Manaus, Brazil, responsible for planning, coordinating, and delivering public health services to residents of the city. It operates a network of primary care units, polyclinics, specialty centers, a maternity hospital, and mobile emergency services, while also running health surveillance, disease prevention, vaccination, health promotion, and continuing education programs under the Brazilian Unified Health System (SUS).

Product overview

Secretaria Municipal de Saúde Manaus (SEMSA) is a government health authority responsible for organizing and executing public health services for the Municipality of Manaus, Brazil. The organization does not offer a single software product but rather a portfolio of interconnected public health services and programs. Core service delivery operates through a network of primary care units (UBS), specialized outpatient clinics (Policlínicas), mental health centers (CAPS), dental specialty centers (CEO), rehabilitation centers (CER), a maternity hospital (Maternidade Dr. Moura Tapajóz), and emergency services (SAMU, SOS Vida). These are complemented by thematic public health programs covering vaccination, disease surveillance, health promotion, smoking cessation, leprosy control, sexual violence support (SAVVIS), and population-specific programs for women, children, the elderly, indigenous populations, and vulnerable groups. Digital citizen services include the Cartão SUS, Lab Online Manaus for laboratory results, SISREG for patient referrals, and health education resources. Governance is exercised through the Conselho Municipal de Saúde and the Ouvidoria Municipal do SUS. The portfolio also includes the Escola de Saúde Pública for workforce training.

Differentiator

Problem solved

Functional benefit

Products and services

• Unidades Básicas de Saúde (UBS) Basic Health Units (UBS) are the primary entry point of the public health system in Manaus, providing primary care services to residents distributed across the municipality through health districts.
• Policlínicas Polyclinics offer specialized medical consultations and outpatient services supporting the primary care network of SEMSA.
• CAPS (Centros de Atenção Psicossocial) Psychosocial Care Centers (CAPS) deliver mental health and psychosocial care services to residents of Manaus as part of the SUS network.
• CEO (Centros de Especialidades Odontológicas) Dental Specialty Centers (CEO) provide specialized dental care services to residents of Manaus through the public health system.
• CER (Centros Especializados em Reabilitação) Rehabilitation Centers (CER) deliver specialized rehabilitation services to residents of Manaus as part of the municipal public health system.
• Maternidade Dr. Moura Tapajóz Maternidade Dr. Moura Tapajóz is the municipal maternity hospital providing maternal and neonatal care services to pregnant women in Manaus.
• SAMU (Serviço de Atendimento Móvel de Urgência) Mobile Emergency Care Service (SAMU) provides pre-hospital emergency response and ambulance services to residents of Manaus.
• SOS Vida SOS Vida is an emergency ambulance service providing rapid transport and emergency response support in the municipality of Manaus.
• SAVVIS (Sistema de Agendamento de Visita Virtual à Saúde) SAVVIS is a virtual scheduling system for booking visits to health units in the municipal network of Manaus, enabling residents to plan and schedule their attendance at health facilities.
• Programa de Vacinação Programa de Vacinação is the municipal vaccination program that provides immunization services to residents of Manaus in all health districts, including updated vaccination schedules and vaccination campaigns.
• Vigilância em Saúde Vigilância em Saúde is the municipal health surveillance service responsible for monitoring, prevention, and control of diseases and health risks in the municipality of Manaus.
• Promoção da Saúde Promoção da Saúde is the municipal health promotion program that conducts preventive actions and health education initiatives for residents of Manaus.
• Programa Municipal de Controle do Tabagismo Programa Municipal de Controle do Tabagismo is the municipal smoking cessation program that provides treatment and support to smokers, including clinical and psychological support such as Clinical Psychology and Psychology services delivered by SEMSA psychologists.
• Programa de Controle da Hanseníase Programa de Controle da Hanseníase is the municipal leprosy control program operating across all four health districts of Manaus with a coordinated network of referral units for diagnosis, treatment, and active search for new cases.
• Escola de Saúde Pública (Esap) Escola de Saúde Pública (Esap) is the public health school of SEMSA, offering courses such as technical and professional training for health workers, including programs aligned with federal platform EdPopSUS.
• Ouvidoria Municipal do SUS Ouvidoria Municipal do SUS is the municipal ombudsman service that handles complaints, suggestions, and requests from citizens regarding public health services in Manaus.

Quantifiable outcome

• 90% vaccination coverage target for priority groups (children, pregnant women, elderly, indigenous)
• +3 more outcomes

Named customers1 record

Segments10 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Partnerships

Three partnerships are on record, tiered core.

• Escola Politécnica de Saúde Joaquim Venâncio / FiocruzcoreStrategic or Co-development Partner · 1 August 2018Partnership with the Ministry of Health and Fiocruz's Escola Politécnica to implement the EdPopSUS course (Aperfeicoamento em Educação Popular em Saúde). Trained 80 servers (ACS, ACE and other professionals) in 2018 across 3 classes in Manaus. The course has 160 hours (136h in-person and 24h field work) focused on popular education in health for community health agents.
• Ministry of Health (Ministério da Saúde)coreOthersFederal government entity providing national health policies, funding, medications (smoking cessation treatments including nicotine replacement therapy and bupropiona), and technical guidelines for the SUS municipal system.
• Prefeitura de ManauscoreOthersParent municipal government entity. SEMSA is a secretariat of the municipal government providing health services as part of the unified municipal administration.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/prefeiturademanaus
• Instagraminstagram.com/prefeiturademanaus
• TikToktiktok.com/@prefeiturademanaus
• Xx.com/prefmanaus
• YouTubeyoutube.com/@PrefeituradeManausOficial
• LinkedInlinkedin.com/company/secretaria-municipal-de-sa%C3%BAde-manaus

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Secretaria Municipal de Saúde Manaus