Seris Konsalnet

What Seris Konsalnet does

Seris Konsalnet is a Warsaw-headquartered integrated security, monitoring, cleaning and facility management provider, operating in Poland since 1994 as part of the international Seris Group. The company employs approximately 803 people and is organized through a holding structure (Seris Konsalnet Holding S.A.) with three core operating subsidiaries — Security, Ochrona (physical protection), and Cleaning — plus an adjacent Seris Laam entity. Its service portfolio is organized into seven pillars: Physical Security, iCCTV Monitoring, Alarm Systems, GPS Vehicle Monitoring, Technical Security, Cleaning/Cleaning 4.0, and Facility Management, delivered through 20+ regional branch offices and a 24/7 central monitoring station (CMA/SMA). The firm claims the Nr 1 position in Poland's physical security and monitoring market, with 20,000+ customers and 64,000+ protected facilities.

The technology stack combines human guarding with proprietary digital layers: AI-powered video analytics and facial recognition in iCCTV, the Seris iDron drone patrol system with thermal imaging, solar-powered mobile CCTV towers, GPS fleet platforms (Seris Smart GPS and Seris Connect), the mPanic consumer/business mobile app, and an AI-driven Voice Bot that makes thousands of automated incident notification calls monthly. Computer vision and anomaly-detection algorithms categorize alarm signals in real time. The business model is overwhelmingly B2B and recurring: subscription-based physical guarding, monitoring, GPS tracking, cleaning and facility management contracts with enterprise clients, supplemented by project-based technical installation work (quote-based) and event security. Standardized pricing is published only for technical service visits (e.g., 265 PLN netto first hour) while most services are customized. Go-to-market is enterprise field sales through 20+ branches plus a website service-request funnel for SMB and residential customers (Bezpieczny Dom, Bezpieczna Rodzina).

The customer base spans logistics (ID Logistics, DPD), retail (Carrefour, Rossmann, Netto, Leroy Merlin, Bricoman, Kappahl, C&A), banking and finance (BNP Paribas, Credit Agricole, BGK, MoneyGram), industrial manufacturing (Amica, Kampmann), healthcare (Diagnostyka, Grupa Luxmed), education (Kozminski University), construction, transport (MPK Poznań public transit), and government, indicating vertical diversification rather than dependence on any single account. Recognition includes Forbes/Statista Best Employers (2024, 2026), Forbes Diamonds 2023 (double winner), EcoVadis Bronze Medal (2024), Mentor Jakości quality award, and Lodołamacze 2024 for disability employment; ISO coverage spans 9001, 14001, 22301, 27001, 37001 and 45001.

Name

Seris Konsalnet

Legal name

Seris Konsalnet Holding S.A.

Website

https://seris.pl

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Seris Konsalnet is Poland's largest integrated physical security, monitoring, cleaning and facility management provider, serving 20,000+ business and residential customers across 64,000+ protected facilities through a nationwide branch network.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Security, Safety & Fire/Life Safety Management (BPABAAAE)

akta.pro secondary industry

Guard Tour / Lone Worker / Duress & Panic Alarm Monitoring (BPAKAFAF)

Keywords

• Physical security services
• Alarm monitoring systems
• GPS fleet tracking
• Professional cleaning services
• Facility management solutions

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices20 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Physical Security Services: Ongoing physical protection services including security personnel, access control, and patrol services for business and individual customers.
2. Monitoring Services: 24/7 alarm monitoring, CCTV monitoring, video analytics, and intervention response services.
3. GPS Vehicle Monitoring: Fleet and vehicle tracking services including GPS monitoring for cars, trucks, construction equipment, and specialized vehicles.
4. Cleaning Services: Professional cleaning services including general cleaning, specialized medical facility cleaning, and Cleaning 4.0 automated solutions.
5. Facility Management: Property management services including reception services, building management, and technical maintenance.
6. Security System Installation: Installation of alarm systems, CCTV systems, access control systems, and other technical security solutions.
7. Event Security Services: Specialized security services for mass events, concerts, sports events, and trade fairs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Seris Konsalnet provides integrated physical security (manned guarding and event security), 24/7 monitoring (iCCTV video surveillance with AI analytics, alarm systems, GPS fleet tracking via Seris Smart GPS/Seris Connect), professional cleaning services including the Cleaning 4.0 automated offering, and facility management. These services are delivered through a nationwide branch network across 20+ Polish cities with 24/7 alarm monitoring centers and mobile intervention groups.

Product overview

Seris Konsalnet operates as a comprehensive security and facility services provider in Poland, offering an integrated portfolio of physical security, monitoring technology, cleaning, and facility management services. The core offering consists of Physical Security (Ochrona Fizyczna), iCCTV Monitoring with AI-powered video analytics, GPS Monitoring platforms (Seris Smart GPS and Seris Connect), Alarm Systems with 24/7 monitoring center (CMA/SMA), and Cleaning Services including the innovative Cleaning 4.0 initiative. Specialized solutions include Seris iDron drone patrols, mobile CCTV towers, Help Point emergency stations, and cargo security with GPS seals. The mPanic mobile application provides consumer and business customers with remote access to camera views, alarm control, and incident notifications. Facility Management integrates all these services for commercial properties. The company serves diverse industries including logistics, manufacturing, retail, healthcare, education, construction, events, and commercial real estate.

Differentiator

Problem solved

Functional benefit

Brands

• Seris Smart GPS: GPS fleet monitoring and management platform for vehicle tracking
• Seris iDron
• Cleaning 4.0
• mPanic
• NAIS

Products and services

• Ochrona Fizyczna (Physical Security)

Quantifiable outcome

• Over 64,000 private and corporate facilities protected
• +3 more outcomes

Named customers28 records

Segments10 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Akademia Leona KoźmińskiegocoreStrategic or Co-development Partner · 1 January 2023Partnership between Poland's leading business school and Seris Konsalnet for joint educational initiatives, student development, and scholarship programs. Seris sponsors scholarships and has branded an auditorium at the university. President Tomasz Wojak of Seris Konsalnet Holding serves as an example of industry-business cooperation.
• Renault Polska / DaciaminorStrategic or Co-development Partner · 1 January 2022Green partnership for sustainability. Renault Polska supplied Dacia Spring electric vehicles for Seris Konsalnet's fleet as part of CO2 emission reduction initiatives. Joint publications highlighting environmental goals of both companies.
• Safe Stadium ConsortiumcoreStrategic or Co-development Partner · 1 June 2021International EU initiative focused on improving stadium security against CBRNe (Chemical, Biological, Radiological, Nuclear, and explosive) threats. Seris Konsalnet is the only private security company in this distinguished group, serving as a key partner and main consultant in protection and security. Partners include: University of Łódź, Warsaw Police Command, police units from various countries, scientific institutes from Germany, Spain, and Slovakia, and sports clubs including Real Madrid and Lech Poznań.
• LUXMEDminorOthersHealthcare provider partnership offering employees free basic private healthcare coverage at LUXMED clinics throughout Poland.
• GeneraliminorOthersVoluntary group life insurance provider with preferential conditions for Seris Konsalnet employees.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Impel Group: Polish facility management and security services group. Most direct domestic competitor, offering overlapping guarding, cleaning, and facility management services across Polish commercial clients.
• ISS A/S: Danish facility services multinational whose portfolio includes security, cleaning, and facility management. Closely comparable in bundling IFM, cleaning, and security services for enterprise clients across European markets.
• ADT Inc. US-listed security monitoring and smart-home/enterprise security provider. Comparable in alarm monitoring and security systems services, though geographically focused on North America rather than competing directly in Poland.
• Prosegur: Spanish security and cash logistics company providing guarding, alarm monitoring, and tech-enabled security across Europe and Latin America. Comparable integrated security services model targeting enterprise clients.
• Allied Universal: North American security services leader (which acquired G4S) offering manned guarding, electronic security, and monitoring. Direct competitor in physical security plus tech-enabled monitoring at enterprise scale.
• Loomis AB: Swedish cash-in-transit and security services company with significant European footprint. Comparable business model combining physical guarding, secure logistics, and monitoring services for enterprise and financial clients.
• Securitas Technology (formerly Stanley Security): Security systems integrator and monitoring services provider offering electronic security, access control, and intrusion detection. Comparable in alarm/CCTV monitoring business and technology-led security solutions.
• Securitas AB: Swedish global security services leader offering guarding, mobile patrols, monitoring, and tech-enabled security solutions across 40+ markets. Direct competitor on enterprise guarding and security technology platforms comparable to Seris's integrated offering.

Emerging players

• Verkada: US-based cloud-native physical security platform offering AI-powered video surveillance, access control, and alarms. Emerging competitor to Seris's iCCTV offering on the enterprise video monitoring side, with potential expansion into Europe.

Broad incumbents

• Brink's Home: US-focused residential and small-business security alarm and monitoring provider. Comparable in monitored intrusion alarm services though primarily consumer-focused and serving a different geography than Seris's enterprise-dominated Polish book.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@seris_konsalnet
• Facebookfacebook.com/seriskonsalnet
• LinkedInlinkedin.com/company/seriskonsalnet

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Seris Konsalnet