ARA | Servcore

What ARA | Servcore does

ARA | Servcore is a privately owned, ISO-accredited electrical, communications, and security infrastructure services provider operating across Australia and New Zealand. Originally founded in 2010 as Servcore Pty Limited and acquired by ARA Group on 1 February 2021, the company now sits inside ARA's Security division and is delivered through the parent's national footprint of more than 100 service locations, 4,000+ employees, and a 24/7 national help desk. Its core offering is a turn-key service model spanning design, equipment supply, installation, project management, and ongoing preventive/corrective maintenance, with capabilities in UPS systems and generator power, structured data cabling, power quality analysis and correction, intruder alarms, access control, video surveillance (including biometric and AI-enabled options), and IoT-based monitoring of electrical infrastructure.

The company sells into three primary verticals: data centres and IT (bank and government facilities requiring mission-critical uptime), large-format retail and food service (national grocery, hardware, and QSR chains requiring multi-site rollout and SLA-backed maintenance), and aged-care (electrical, communications, and security infrastructure for residential facilities). Customer logos include Woolworths, Bunnings, Coles, Big W, McDonald's, Hungry Jacks, Grill'd, Dan Murphy's, BWS, Countdown NZ, and Home Timber & Hardware, alongside undisclosed bank, government, and aged-care operators.

Revenue is generated through a mix of one-time installation projects, recurring maintenance and support contracts (including over 3,500 UPS contracts under management), hardware supply for power factor correction and cabling, and project-based fitouts, rollouts, and refurbishments. Pricing is bespoke and quote-based rather than publicly disclosed, and the go-to-market is direct enterprise field sales supported by a dedicated project management bench. The company holds Electrical Contractor Licences across NSW, ACT, QLD, SA, and VIC; NSW and QLD Security Licences; BICSI RCDD registrations; and Commscope, Panduit, and Siemon cabling certifications, which collectively form the regulatory and technical qualification layer required to bid for enterprise infrastructure work.

Name

ARA | Servcore

Legal name

Servcore Pty Limited

Website

https://servcore.aragroup.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

ARA | Servcore is an ANZ electrical, communications, and security infrastructure services provider, serving data centres, large retailers, and aged-care operators with turn-key installation, maintenance, and IoT-enabled monitoring via its parent ARA Group's national footprint.

Ownership category

akta.pro rank

Product category

Electrical and Communications Infrastructure Services

NAICS

Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI)

Keywords

• Electrical infrastructure services
• Facilities maintenance services
• Data centre infrastructure
• Power quality solutions
• Security system installation

Headquarters

HQ city

Rydalmere

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Electrical Installation Services: One-time installation services for electrical, data cabling, networks, wireless access points, IT and UPS systems
2. Maintenance and Support Contracts: Ongoing maintenance services including preventive, corrective, and predictive maintenance with SLAs and 24/7 support options
3. Power Quality Solutions: Power factor correction equipment supply and installation, harmonic filtering solutions with ROI-based pricing
4. Fitouts, Rollouts and Refurbishments: Project-based services for retail fitouts, multi-site rollouts, and refurbishments with in-house project management

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

ARA | Servcore is a privately owned, ISO accredited service provider delivering turn-key electrical, data cabling, networks, wireless access points, IT, and UPS infrastructure services across Australia and New Zealand. The company supplies, installs, and maintains critical-environment electrical and communications infrastructure for blue-chip enterprise customers in data centres, retail, and aged-care sectors, supported by a 24/7 national help desk and rapid-response emergency SLAs.

Product overview

ARA | Servcore is a privately owned, ISO accredited service provider offering turn-key electrical and communications infrastructure services across Australia and New Zealand. The company operates as part of the ARA Group and specializes in a comprehensive range of services including Maintenance Services, Fitouts Rollouts & Refurbishments, Power Quality solutions, Infrastructure Security Design and Installation, and Internet of Things (IoT) services. As a subsidiary of ARA Group (comprising ARA Electrical, ARA Products, ARA Fire & Security, and ARA Property Services divisions), the company supplies and installs equipment including UPS Systems, Generator Power Systems, Structured Cabling Systems, Power Factor Correction Equipment, and security systems (Intruder Alarms, Access Control, Video Surveillance, Biometric Access Control, and Cloud Based Security Monitoring). The company provides complete project management complemented by a 24-hour national help desk and services critical environments for data centres, retail, and aged-care sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Maintenance Services Comprehensive maintenance services including preventive, corrective, predictive, and IoT-based maintenance with 24/7 support to ensure business operations run smoothly with minimal downtime for enterprise customers across data centres, retail, and aged-care sectors.
• Fitouts, Rollouts & Refurbishments Project-based services for retail fitouts, multi-site rollouts, and refurbishments including space planning, building works, installations, off-site staging and prefabrication, coordinated commissioning, and ongoing remote monitoring.
• Power Quality Services Power quality analysis, power factor correction, harmonic filtering, and tailored solutions with ROI calculations, backed by a 24/7 national call-out service with 2-hour response time.
• Infrastructure Security Design and Installation Security system design and installation services including intruder alarms, access control, video surveillance, biometric identification, personal safety systems, and cloud-based security monitoring for enterprise facilities.
• Internet of Things (IoT) Services IoT deployment services using SMART connected devices and sensors for monitoring electrical infrastructure, with edge layer data collection and analytics for safety, uptime, energy efficiency, and operational efficiency.
• Data Centre Services Data centre infrastructure design, maintenance and support, disaster recovery planning, cloud solutions, cybersecurity, network management, and IT strategy development for mission-critical environments.
• UPS Systems Supply Supply, installation, and maintenance of Uninterruptible Power Supply systems for critical environments with over 3,500 maintenance contracts currently under management, including 24/7 monitoring and service level agreements.
• Generator Power Systems Supply Backup generator power systems for data centres and critical environments to ensure continuous power supply during outages.
• Structured Cabling Systems Data and communications cabling infrastructure installation and certification services, with Commscope, Panduit, and Siemon certified cabling design and installation.
• Power Factor Correction Equipment Supply Power conditioning equipment including power factor correction and harmonic filtering to address power quality issues and protect equipment from power quality problems.
• Intruder Alarm Systems Supply Intrusion detection systems for security monitoring and threat identification at enterprise facilities.
• Access Control Systems Supply Physical access control systems including networked business-wide and stand-alone configurations for enterprise facilities.
• Video Surveillance Systems Supply CCTV and IP camera systems for surveillance, including high-definition upgrades and AI-enabled smart surveillance capabilities.
• Biometric Access Control Systems Supply Biometric identification systems for enhanced security access control at enterprise facilities.
• Cloud-Based Security Monitoring Centralized cloud-based security monitoring with synchronized emergency lockouts and real-time surveillance management for enterprise customers.

Quantifiable outcome

• 24/7 national service with 2-hour emergency response time where needed
• +2 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Programmed (now part of Sodexo): Programmed is a leading Australian facilities services provider offering maintenance, electrical, and infrastructure services. It directly competes with ARA | Servcore in electrical and communications infrastructure maintenance across Australian enterprise customers.
• Stowe Australia: Stowe Australia is one of Australia's largest electrical contractors, providing electrical installation, maintenance, and communications infrastructure services. It directly competes with ARA | Servcore in electrical contracting for commercial and retail customers.
• Chubb Fire & Security: Chubb Fire & Security is a major ANZ provider of security and fire safety systems, including installation, monitoring, and maintenance. It directly competes with ARA | Servcore's security systems design and installation services.
• Broadspectrum: Broadspectrum is an Australian facilities management and infrastructure services provider. It offers electrical and facilities maintenance services that overlap with ARA | Servcore's value proposition for enterprise customers across ANZ.
• Spotless Group: Spotless Group is a large Australian facilities services provider offering maintenance and integrated facility services. It competes with ARA | Servcore for nationwide multi-site maintenance contracts with enterprise and retail customers.

Broad incumbents

• Jones Lang LaSalle (JLL): JLL is a global real estate services firm offering integrated facility management, building technology, and infrastructure services. It competes with ARA | Servcore for enterprise facility services mandates with global customers operating in ANZ.
• Cushman & Wakefield: Cushman & Wakefield is a global commercial real estate services firm with significant facilities management capabilities. It competes with ARA | Servcore for enterprise facility services contracts across multiple regions.
• Schneider Electric: Schneider Electric is a global leader in electrical infrastructure, power quality, and building management solutions. Its services and power quality equipment compete directly with ARA | Servcore's UPS and power factor correction offerings.
• Downer Group: Downer Group is a major Australian infrastructure services company with significant electrical and communications infrastructure capabilities. It serves overlapping enterprise customers but operates at much larger scale across broader infrastructure verticals.
• Honeywell Building Technologies: Honeywell Building Technologies delivers smart building solutions including security, energy management, and IoT building infrastructure. It competes with ARA | Servcore's IoT-enabled security and infrastructure services for enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ara-servcore

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARA | Servcore