Serve2fly Heico Losch Airport Service GmbH

What Serve2fly Heico Losch Airport Service GmbH does

Serve2fly GmbH is a German ground handling services company operating as a joint venture between HEICO Group (HEICO Holding GmbH) and Losch Airport Service. Founded in 2005 and headquartered in Wiesbaden under the HEICO corporate structure, the company runs its primary operations at Weeze Airport — the third-largest airport in North Rhine-Westphalia — and deploys staff at additional German airports. Its customer base comprises commercial airline carriers; Ryanair is publicly named as a key client, and the company states it serves all airlines operating at Weeze Airport. Repeated "Best Ground Handling – Europe" awards from Ryanair are the primary third-party validation of service quality.

The company's product is a full ground handling workflow: aircraft loading/unloading, passenger processing (ticketing, check-in, boarding), baggage handling, pushback operations, aircraft de-icing, ramp services, and cabin cleaning. Operations rely on conventional ground handling infrastructure — baggage handling systems, pushback vehicles, de-icing equipment, and cabin cleaning assets — combined with a rotating-principle generalist workforce of approximately 250 employees and temporary workers at the Weeze location who are cross-trained and flexibly deployed across all functional areas. Annual throughput stands at roughly 2.5 million passengers, 11,000 departures, and up to 45 daily aircraft turns.

The business model is B2B enterprise service contracting. Revenue is generated through service contracts negotiated directly with airline customers; pricing is not publicly disclosed. The company is a subsidiary of the HEICO Group, a family-run German Mittelstand conglomerate with roughly 55 years of history that also operates property management, aircraft maintenance, and HR services divisions. Dieter Krah and Marc Losch serve as Managing Directors (Geschäftsführer) of Serve2fly, with Kato Sürün as Station Manager at Weeze. No public listing, external funding rounds, or M&A activity are associated with the entity.

Name

Serve2fly Heico Losch Airport Service GmbH

Legal name

Serve2fly GmbH

Website

https://serve2fly.de

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

German ground handling services joint venture between HEICO Group and Losch Airport Service, delivering baggage handling, pushback, de-icing, cabin cleaning, and passenger processing to airlines — anchored at Weeze Airport with crews deployed at other German airports.

Ownership category

akta.pro rank

Product category

Airport Ground Handling Services

NAICS

Support Activities for Air Transportation (4881)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Ground Handling (Ramp, Baggage, Turnaround) (THABAIAC)

Keywords

• Airport ground handling
• Aircraft turnaround services
• Baggage handling services
• Aircraft de-icing
• Ramp services

Headquarters

HQ city

Wiesbaden

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Ground Handling Services: Service fees charged to airlines for comprehensive ground handling services including baggage handling, pushback, de-icing, cabin cleaning, ticketing, check-in, boarding, and ramp services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Serve2fly provides comprehensive ground handling services for commercial airlines, primarily at Weeze Airport in Germany. Services include aircraft loading and unloading, passenger processing (ticketing, check-in, boarding), baggage handling, aircraft pushback, aircraft de-icing, cabin cleaning, and ramp services. The company operates as a joint venture between HEICO Group and Losch Airport Service and serves all airline carriers at Weeze Airport.

Product overview

Serve2fly is a ground handling services company operating as a joint venture between HEICO and Losch Airport Service at German airports, primarily Weeze Airport. The company offers a comprehensive suite of ground services including aircraft loading/unloading, passenger processing (check-in, boarding), baggage handling, pushback operations, and aircraft de-icing. With approximately 250 employees at Weeze alone, Serve2fly processes around 2.5 million passengers and handles up to 45 departures per day, serving all airlines at the airport.

Differentiator

Problem solved

Functional benefit

Products and services

• Ground Services (Bodenverkehrsdienste)
• Aircraft Loading and Unloading
• Ticketing, Check-in and Boarding
• Baggage Service
• Pushback Service
• Aircraft De-icing
• Passenger and Ramp Services

Quantifiable outcome

• 2.5 million passengers processed annually
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and strategic.

• Losch Airport ServicecoreStrategic or Co-development Partner · 1 January 2005Serve2fly is a joint venture between HEICO Group and Losch Airport Service, established in 2005. The partnership combines ground handling expertise with local airport service capabilities at Weeze Airport.
• BostonairstrategicStrategic or Co-development PartnerHEICO Aircraft Maintenance partnership with Bostonair for component repair, wing structure repair and NDT services. This partnership is strategically positioned to serve the aviation industry across Germany with on-site or in-house services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• dnata: Global air services provider owned by Emirates Group, offering ground handling, cargo, and travel services. Competes with Serve2fly for airline handling contracts across European airports and overlaps with the same airline customer base.
• Swissport International: World's largest independent ground handling and cargo services company. Serves the same airline customers (including Ryanair) and competes for ground handling tenders at German and European airports, directly comparable to Serve2fly's service offering.
• Fraport Ground Services: Subsidiary of Fraport AG (operator of Frankfurt Airport) providing ground handling across multiple German stations. An established incumbent that competes for the same airline contracts Serve2fly targets at regional German airports.

Emerging players

• Celebi Aviation Handling: Independent ground handling group operating across multiple geographies. Useful emerging-player comparable for benchmarking growth and cross-border expansion of a mid-sized handling business.

Direct peers

• Aviapartner: European independent ground handling company operating at multiple airports across the continent. Directly comparable to Serve2fly in service scope (passenger, ramp, baggage, de-icing) and target airline customers.
• WISAG Aviation Service: German-based ground handling and airport services provider within the WISAG Group. Direct competitor in the same German market, offering comparable passenger and ramp services to airlines at German airports.
• ACCIONA Airport Services: Independent ground handling provider operating across multiple European airports. Comparable service portfolio (passenger handling, ramp, baggage) and competes for the same European LCC / FSC airline customers.

Regional players

• Glasgow Prestwick Ground Handling: Regional ground handling provider at a single UK airport with a similar scale profile to Serve2fly (single base, single dominant LCC customer). Useful as a size and structure comparable.
• Rhein-Neckar Airport Ground Services: Ground handling operation at a regional German airport. Comparable to Serve2fly's profile as a single-base mid-sized German handler serving primarily LCC carriers.

Others

• Losch Airport Service: Austrian ground handling company and the JV partner of HEICO in Serve2fly. Comparable service portfolio and a structural partner / related-party comparable for benchmarking operations.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/serve2fly-heico-losch-airport-service-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serve2fly Heico Losch Airport Service GmbH