FEDERATION DES SERVICES CFDT

What FEDERATION DES SERVICES CFDT does

The Fédération des Services CFDT is a professional trade union federation within the Confédération Française Démocratique du Travail (CFDT), representing and defending workers across France's service sectors. Its coverage spans eight vertical categories: food retail, retail of personal and household goods, hospitality-restoration-tourism, personal/home services, business services (cleaning, security), legal professions, craft and creative industries, and beauty/maintenance. The federation provides collective bargaining, legal advisory, social protection advocacy, and workplace representation services to its members, with statutory standing under French labor law. The federation is part of a broader CFDT confederation that includes regional unions in all 13 French mainland regions, parallel professional federations, and specialized unions for retirees and executives.

The federation operates a digital ecosystem anchored by services.cfdt.fr (public website), monespace.cfdt.fr (secure member portal), arc.cfdt.fr (militant resource network), and a weekly magazine (Syndicalisme Hebdo and inform:action). Core product lines include a legal FAQ (FAQ Juridique), social protection resources delivered through partnerships with AG2R LA MONDIALE, IRCEM, and AGRICA, occupational health and 'Vivre Ensemble' (social cohesion) content, and a single point of contact ('guichet unique') for home employment workers. The technology stack is standard web infrastructure (Google Analytics, reCAPTCHA, TarteAuCitron, YouTube/Dailymotion embeds, social sharing) with no proprietary AI or advanced systems.

The federation is a non-profit entity funded by membership dues (cotisations) collected by affiliated unions; it does not charge users for its representation or legal services. Leadership is led by Secrétaire générale Véronique Revillod, with National Secretaries including Stéphanie Dayan (social protection) and Sylvain Macé (large-scale retail distribution). The organization operates under strict GDPR/RGPD compliance, with a designated DPO. It functions as a sub-entity of the national CFDT confederation rather than a standalone commercial business, which constrains the applicability of standard revenue, growth, and valuation metrics.

Name

FEDERATION DES SERVICES CFDT

Legal name

Fédération des Services CFDT

Website

https://services.cfdt.fr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Fédération des Services CFDT is a French non-profit trade union federation representing workers across service sectors — including food retail, hospitality, personal services, business services, and beauty — providing collective bargaining, legal resources, and social protection through membership-funded regional and national structures.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Marketing channels6 records

Core offering

Fédération des Services CFDT is a labor union federation representing workers in France's service industries, including food retail, hospitality and tourism, personal services, business services, legal professions, crafts and creative industries, and beauty/maintenance sectors. It delivers collective bargaining representation, legal information and FAQ resources, social protection guidance through partner organizations, and sector-specific advocacy, supported by a member portal, a magazine (inform:action), and a militant resource hub (ARC). The federation operates as part of the broader CFDT confederation, funded through membership dues collected by affiliated regional and professional unions.

Product overview

FEDERATION DES SERVICES CFDT is a labor union federation representing workers in the services sector across France. Its primary offering is an informational and member-support website that provides access to legal resources, sector news, workplace guides, and social protection information. The federation operates through several interconnected services: a legal FAQ portal (FAQ Juridique) offering practical guidance on labor law; a secure member portal (Espace Adhérent) for union representatives; the magazine inform:action for sector news; workplace and occupational health resources; and social cohesion initiatives. The federation also partners with social protection organizations including IRCEM (home care sector protection), Groupe AGRICA (agricultural/garden sector), and AG2R LA MONDIALE's Coiffure Pole (hairdressing sector) to provide members with access to health insurance, provident funds, and retirement planning resources.

Differentiator

Problem solved

Functional benefit

Products and services

• FAQ Juridique A comprehensive legal FAQ providing questions and answers on labor law topics including workplace accidents, resignation, compensation, professional elections (CSE), and workplace injury declarations, targeted at CFDT Services members and representatives.
• Espace Adhérent
• Magazine inform:action
• La protection sociale
• Travail et Santé au Travail
• Vivre Ensemble
• ARC (Auto-Ressource des Représentants CFDT)

Segments8 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• UNI EuropacoreStrategic or Co-development Partner · 1 October 2024UNI Europa is the European services workers union. CFDT Services participates in European mobilizations and campaigns coordinated by UNI Europa, including actions for essential workers' rights and against downward pressure on working conditions in public procurement.
• AG2R LA MONDIALEcoreStrategic or Co-development PartnerAG2R LA MONDIALE is a key social protection partner for CFDT Services. They jointly manage health insurance, provident fund, and retirement solutions for workers in sectors like hairdressing (Pôle Coiffure), cleaning, and other service industries. The partnership includes prevention programs, social funds, and employee assistance services.
• IRCEMcoreStrategic or Co-development PartnerIRCEM is the social protection group for domestic employees and home care workers. With 5 million beneficiaries including 1.2 million domestic workers and childminders, IRCEM provides mutual insurance, provident funds, and retirement services. The partnership includes the 'Fabrique du Mieux-Vivre' initiative for worker wellbeing.
• AGRICAcoreStrategic or Co-development PartnerAGRICA is the historical partner for complementary social protection in the agricultural sector and serves as partner for the Jardineries-Graineteries branch. They provide emergency aid programs (AGRICA Solidaire), health insurance, and provident fund services for affected workers during natural disasters.
• VYV GroupminorStrategic or Co-development PartnerVYV Group collaborates with CFDT Services on organizing webinars about long-term sick leave and worker health support. The partnership focuses on providing practical guidance for labor representatives on workplace health issues.
• EFFATcoreStrategic or Co-development PartnerEFFAT is the European federation for food, agriculture, and tourism workers. CFDT Services collaborates with EFFAT on European-level labor advocacy and cross-border worker protection initiatives.
• Coiffure VitalitéminorGTM or Marketing PartnerCoiffure Vitalité is the mutual insurance fund for hairdressing sector workers. Together with AG2R LA MONDIALE, they organize the 'Boucles Roses' breast cancer prevention challenge, which raised €44,713 for Institut Curie in 2025.
• Pacte du Pouvoir de VivreminorStrategic or Co-development PartnerCFDT Services supports the Pacte du Pouvoir de Vivre, a French civic initiative bringing together organizations working for social and environmental justice.
• Union-IndépendantsminorStrategic or Co-development PartnerPartnership with Union-Indépendants, an organization representing independent workers, on shared advocacy for worker rights.

Scale indicators1 record

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• CFDT (Confédération Française Démocratique du Travail): Parent confederation of CFDT Services; broader organization coordinating multiple professional federations and regional unions across all sectors of the French economy.
• UNI Global Union: Global union federation for services workers, performing a comparable representational and coordination function at international level. CFDT Services is an affiliate member through UNI Europa.

Direct peers

• Force Ouvrière (FO): Major French union confederation competing directly with CFDT across service sectors. Organizes service workers in similar verticals and competes for the same membership base.
• CFTC (Confédération Française des Travailleurs Chrétiens): French union confederation with significant presence in service sectors, competing for the same workers CFDT Services represents. Similar federated model and member-funded revenue structure.
• CFE-CGC (Confédération Française de l'Encadrement): French union for cadres and managers, with growing presence in service-sector professional roles. Competes for skilled workers in sectors where CFDT Services also organizes.
• CGT (Confédération Générale du Travail): One of France's largest union confederations, directly competing with CFDT for service-sector workers across retail, hospitality, and personal services. Operates with a similar federated structure covering the same sectors.
• UNSA (Union Nationale des Syndicats Autonomes): French union confederation competing for service-sector workers across hospitality, retail, and personal services. Similar federated structure and membership model.

Others

• UNI Europa: European services workers union and direct partner of CFDT Services. Coordinates cross-border mobilizations and provides resources for services-sector union organizing across Europe.
• EFFAT (European Federation of Food, Agriculture and Tourism Trade Unions): European-level federation for food, agriculture, and tourism workers. Ecosystem partner of CFDT Services for cross-border campaigns and policy advocacy in overlapping service sectors.

Emerging players

• Union Syndicale Solidaires: Smaller, more radical French union confederation with growing presence in service sectors including cleaning, retail, and social services. Alternative to CFDT-style reformist unionism.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cfdt
• YouTubeyoutube.com/@cfdt
• Facebookfacebook.com/cfdt
• LinkedInlinkedin.com/company/federation-des-services-cfdt

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FEDERATION DES SERVICES CFDT