NSW SES Burwood Unit
NSW SES Burwood Unit is a volunteer-based local emergency response unit of the NSW State Emergency Service, delivering flood, storm, and tsunami response and preparedness services to Croydon/Burwood area residents.
- Company typePublic
- Founded1955
- HeadquartersWollongong, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What NSW SES Burwood Unit does
NSW SES Burwood Unit is a local volunteer unit of the New South Wales State Emergency Service (NSW SES), a statutory government authority operating under the NSW Government since 1955. The Burwood Unit operates in the Croydon/Burwood area of New South Wales, Australia, as part of a statewide network of hundreds of local units that collectively comprise over 10,000 trained volunteers. Its core function is frontline emergency response for floods, storms, and tsunamis, supplemented by community education, preparedness programs, and disaster recovery support.
The organization's digital public-safety infrastructure includes the Hazards Near Me mobile application (iOS and Android), the HazardWatch Web App (operated by the NSW Department of Customer Service), the Emergency Planning Tool for household preparedness, and Local Flood Insights, an interactive platform providing flood-risk visualization for NSW communities. These platforms integrate with Bureau of Meteorology weather data and Live Traffic NSW road data feeds; no proprietary AI/ML systems are documented. The technology stack is government-built and reliant on inter-agency data partnerships rather than commercial platforms.
NSW SES Burwood Unit is funded through NSW Government appropriations rather than commercial revenue; emergency assistance services are delivered free to the public via the dedicated 132 500 assistance line and Triple Zero (000) for life-threatening emergencies. The go-to-market is community-led: volunteer recruitment via community events, school programs, and direct outreach, with customers effectively comprising the entire NSW public, NSW businesses, schools, and at-risk groups including pet owners and livestock managers requiring specialized emergency planning.
NSW SES Burwood Unit firmographics
Firmographics- Name
- NSW SES Burwood Unit
- Legal name
- State of New South Wales (NSW State Emergency Service)
- Website
- https://ses.nsw.gov.au
- Company type
- Public
- Founded year
- 1955
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NSW SES Burwood Unit is a volunteer-based local emergency response unit of the NSW State Emergency Service, delivering flood, storm, and tsunami response and preparedness services to Croydon/Burwood area residents.
- Ownership category
- akta.pro rank
NSW SES Burwood Unit industry classification
Industry- Product category
- Emergency Services
- NAICS
- Emergency and Other Relief Services (62423), Community Food and Housing, and Emergency and Other Relief Services (6242)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire) (BPABANAI)
- akta.pro secondary industry
- Emergency Flood Response & Incident Management (Temporary Barriers, Debris Removal) (EUANAEAL)
Keywords
Where NSW SES Burwood Unit is headquartered
LocationHeadquarters
- HQ city
- Wollongong
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
NSW SES Burwood Unit business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Others
Revenue model
- Government Funding: As a NSW state government agency, NSW SES is primarily funded through government appropriations and does not generate commercial revenue. Emergency assistance services to the public are provided free of charge.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
NSW SES Burwood Unit product offering
Product offeringCore offering
NSW SES Burwood Unit is a local operational unit of the NSW State Emergency Service that delivers emergency management and response services for flood, storm, and tsunami events in the Burwood area and surrounding region. It supports the community with volunteer-led response, preparedness tools such as the Hazards Near Me App and Emergency Planning Tool, and locally relevant flood information via the Local Flood Insights tool.
Product overview
NSW SES Burwood Unit operates as part of the New South Wales State Emergency Service, a government emergency management organization providing emergency assistance during floods, storms, and tsunamis. Rather than a commercial product portfolio, the organization offers a suite of public safety tools and services including mobile applications (Hazards Near Me, Live Traffic, BOM Weather, Emergency Plus) for hazard notifications and emergency preparedness, web-based planning tools (Emergency Planning Tool), and the Local Flood Insights information platform. The core service is volunteer-based emergency response operations, supplemented by community education, preparedness resources, and engagement activities through local units across NSW.
Differentiator
Problem solved
Functional benefit
Brands
- Hazards Near Me: Mobile application for receiving hazard warnings and notifications in NSW
Products and services
- Hazards Near Me App
- Emergency Planning Tool
- Local Flood Insights
- Flood, Storm and Tsunami Emergency Response
Quantifiable outcome
- Over 10,000 trained volunteers ready for deployment
- +1 more outcomes
Companies that use NSW SES Burwood Unit
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles1 record
NSW SES Burwood Unit technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
NSW SES Burwood Unit partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- NSW Rural Fire ServicecorePartner emergency service agency within the NSW emergency management framework. Cooperates during major incidents and shares resources.
- NSW Fire and RescuecorePartner emergency service agency within the NSW emergency management framework. Cooperates during major incidents.
- NSW AmbulancecorePartner emergency service agency within the NSW emergency management framework for medical emergencies during disasters.
- NSW PolicecorePartner emergency service agency within the NSW emergency management framework. Cooperates during major incidents and evacuation operations.
- Bureau of MeteorologycoreProvides weather forecasting, warning data, and hazard information integral to NSW SES emergency response and public warnings.
- Live Traffic NSWsupportingRoad traffic information integration for hazard notifications and emergency route planning.
- NSW Department of Customer ServicecoreProvides the HazardWatch Web App used by NSW SES for hazard warnings and information sharing with the public.
- Resilience NSWcoreLead government agency for disaster recovery in NSW. NSW SES works with Resilience NSW during major disaster recovery operations.
- NSW Volunteer AssociationcoreSupport organization for NSW SES volunteers providing advocacy, welfare support, and representative services.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
NSW SES Burwood Unit competitors and assessment
Company assessmentEmerging players
- Australian Red Cross: Australia's leading humanitarian organization providing emergency relief, disaster recovery support, and community resilience programs. Comparable in disaster response and community preparedness work, though with a broader humanitarian scope beyond flood/storm-specific response.
Broad incumbents
- Queensland Fire and Emergency Services: Queensland's primary emergency service agency combining fire, rescue, and disaster response functions. Directly comparable as another Australian state-level emergency management organization with overlapping mandate areas in flood and storm response.
- St John Ambulance Australia: National volunteer-based emergency services organization providing first aid,救护, and community resilience training. Comparable as a volunteer-driven emergency response organization, though focused on medical rather than flood/storm response.
- FEMA: United States federal emergency management agency coordinating disaster preparedness, response, and recovery. Comparable as a large-scale government emergency management organization, though operating at federal level in a different jurisdiction.
- Country Fire Authority (Victoria): Victoria's primary volunteer-based fire and emergency service organization. Comparable as a volunteer-driven Australian state emergency service with similar structure, community engagement model, and disaster response mandate.
Direct peers
- NSW Rural Fire Service: NSW's primary bushfire response agency and partner within the same emergency management framework. Closely comparable as a volunteer-based NSW emergency service organization coordinating on major incidents.
- Resilience NSW: NSW Government's lead agency for disaster recovery and community resilience. Closely comparable as a core partner within the same NSW emergency management framework, with overlapping disaster recovery mandate.
- VIC SES: Victoria State Emergency Service, the direct counterpart to NSW SES. Provides nearly identical flood, storm, and emergency response services in Victoria with the same volunteer-based model and similar legislated mandate, making it the closest functional peer.
- Tasmania SES: Tasmania State Emergency Service, providing flood, storm, and search and rescue response in Tasmania. Directly comparable as another Australian state-level SES organization with the same volunteer-based model and emergency response mandate.
Others
- Bureau of Meteorology: Australia's national weather, climate, and water agency. Comparable as a critical government partner providing forecasting data that drives NSW SES's operational decisions, though with a different core mandate.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks4 records
Key highlights5 records
Customer concentration
NSW SES Burwood Unit social profiles
Digital presenceNSW SES Burwood Unit financial estimates
Financial estimateRevenue estimate
Valuation estimate
NSW SES Burwood Unit leadership team
Management profileNumber of profiles
Profiles1 record
NSW SES Burwood Unit funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NSW SES Burwood Unit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NSW SES Burwood Unit
What does NSW SES Burwood Unit do?
NSW SES Burwood Unit is a local operational unit of the NSW State Emergency Service that delivers emergency management and response services for flood, storm, and tsunami events in the Burwood area and surrounding region. It supports the community with volunteer-led response, preparedness tools such as the Hazards Near Me App and Emergency Planning Tool, and locally relevant flood information via the Local Flood Insights tool.
Is NSW SES Burwood Unit a public or private company?
NSW SES Burwood Unit is a public company. It is classified as state government owned and is currently operating.
When was NSW SES Burwood Unit founded?
NSW SES Burwood Unit was founded in 1955. It employs 11 to 50 people.
Where is NSW SES Burwood Unit based?
NSW SES Burwood Unit is headquartered in Wollongong, Australia, in the Oceania region.
How does NSW SES Burwood Unit make money?
One revenue line is on record: government Funding.
Who are NSW SES Burwood Unit's main competitors?
Australian Red Cross is listed as an emerging player. Broad incumbents are Queensland Fire and Emergency Services, St John Ambulance Australia, FEMA and Country Fire Authority (Victoria). Direct peers are NSW Rural Fire Service, Resilience NSW, VIC SES and Tasmania SES. Bureau of Meteorology is listed as an others.
Does NSW SES Burwood Unit have an API?
No public API is recorded for NSW SES Burwood Unit.
What industry is NSW SES Burwood Unit in?
NSW SES Burwood Unit's product category is Emergency Services. Its primary akta.pro industry code is BPABANAI, Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire), with a secondary code of EUANAEAL, Emergency Flood Response & Incident Management (Temporary Barriers, Debris Removal). Its NAICS code is 62423 and its SIC code is 8300.