SHBR Group

What SHBR Group does

SHBR Group Pty Ltd is a privately held Australian insurance building and restoration firm founded in 1999 and headquartered in Sydney, New South Wales. The company specializes in assessing, estimating, scoping, and executing repair and restoration works for property damage claims arising from insured events including storms, water damage, fire, impact, and escape of liquid (EOL) incidents. It operates four primary customer segments: insurance companies, strata property managers, residential property owners, and commercial property clients, serving all four from a single NSW base with 11 full-time employees supplemented by licensed subcontract trades.

The company's service portfolio spans core insurance repair, 24/7 emergency make-safe response, specialized escape of liquid and plumbing services (including the branded 'No-Burst Flexi' assessment and replacement offering), heritage restoration requiring custom manufacturing and period material sourcing, and an in-house joinery shop for kitchen cabinetry repairs. It also produces causation reports and policy-determination documentation for insurer review and runs a subscription-based EOL partnership model that delivers recurring audits, priority response, and unlimited advisory services. Notable technical differentiators include end-to-end claims management workflows, certified emergency trades (electrical and plumbing), and credentialing through NSW Builders Licence 107756C, Master Builders Association of NSW membership, Housing Industry Australia membership, and CM3 WHS prequalification.

SHBR's business model is anchored in insurance panel appointments held since 2012 with major Australian insurers (Vero, Gio, AAMI, Suncorp, Budget Direct) and loss adjusters (McLarens, Sedgwick, Proclaim, Guild, Contractor Connector). Revenue is generated primarily through project-based professional services fees for approved claims, with no publicly disclosed pricing. The company's go-to-market is enterprise field sales via direct insurer/loss-adjuster appointments and strata partnerships, supported by organic social channels and an educational blog. It is wholly owned by founder and Managing Director Tony Loprevite, with no external equity, debt, or M&A activity disclosed.

Name

SHBR Group

Legal name

SHBR Group Pty Ltd

Website

https://shbr.com.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Insurance Building & Restoration Services

NAICS

Insurance Agencies and Brokerages (524210), Finance and Insurance (52)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

Keywords

• Insurance building repairs
• Property restoration services
• Strata building maintenance
• Emergency make safe services
• Heritage restoration services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Repair Services: Primary revenue stream from assessing, estimating, scoping, and repairing insurance claims for damage including storm damage, water damage, fire restoration, roof repairs, and building rectification. Revenue generated through direct appointment by insurance companies on approved claims.
2. Emergency Response Services: 24/7 emergency make-safe services including emergency electrical, plumbing, and roof repairs. Charged as part of overall claim remediation.
3. Subscription Partnership Model: Recurring service model offering quarterly, 6-month or 12-month audits, priority emergency response, and unlimited advisory services for plumbing and EOL risks. Creates predictable recurring revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SHBR Group is an insurance building and restoration provider that assesses, estimates, scopes, and repairs property damage claims for leading Australian insurers, strata property managers, and residential/commercial property owners. Its service portfolio spans storm, water, fire, escape of liquid, roof, and impact damage, complemented by 24/7 emergency Make Safe response, heritage restoration with in-house joinery, and causation reporting for insurer policy determination. The company is appointed via insurance company panels and loss adjusters, and offers a recurring subscription model for plumbing and EOL risk audits.

Product overview

SHBR Group is an insurance building and restoration company offering a comprehensive, integrated service portfolio centered on property damage repair and restoration. The core offering consists of Insurance Building & Restoration services that span assessing, estimating, scoping, and repairing insurance claims, complemented by specialized Escape of Liquid and Plumbing Services and Heritage Restoration capabilities. Services are delivered across four primary industry segments: Insurance companies, Residential properties, Commercial buildings, and Strata property managers. The company operates with 24/7 emergency response capabilities and provides end-to-end project management from initial assessment through to completion and clearance certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Insurance Building & Restoration Core service specialising in assessing, estimating, scoping, quoting, and repairing insurance claims for both residential and commercial properties damaged by insured events. Delivered to insurance companies, strata managers, and property owners across NSW.
• Escape of Liquid & Plumbing Services

Quantifiable outcome

• 1000+ projects completed
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Mater Foundation / Team SmiddyminorOthers · 5 November 2023SHBR Group supported team member Matt Ward participating in the 2023 Noosa Triathlon as part of Team Smiddy raising funds for the Mater Foundation to fight cancer with ground-breaking research.
• Women in Insurance NSWminorGTM or Marketing Partner · 1 October 2023SHBR Group participates in Women in Insurance NSW events including the Spring Luncheon 2023. Team members attended the event which featured special guest speaker Liane Moriarty. SHBR Group donated a $500 Westfield Voucher as a token of appreciation.
• Master Builders Association of NSWcoreStrategic or Co-development PartnerSHBR Group is a member of the Master Builders Association of NSW. As a Master Builder, the company is highly regarded by clients, reflecting high standards and professionalism in the building and construction industry.
• Housing Industry Australia (HIA)coreStrategic or Co-development PartnerSHBR Group is a member of HIA which connects people in construction to current industry information, support services and community advocacy. HIA is chartered with representing and furthering the interests of the building and construction industry.
• CSR Bradford / Bradford InsulationminorStrategic or Co-development PartnerSHBR Group references Bradford Insulation (CSR Building Products) technical guidance for roofing sarking solutions and condensation management in their best practices content, demonstrating technical collaboration on building standards.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/shbrgroup
• Instagraminstagram.com/shbr_group

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SHBR Group