JEROLD PHELPS COMMUNITY HOSPITAL

What JEROLD PHELPS COMMUNITY HOSPITAL does

Jerold Phelps Community Hospital is a public Critical Access Hospital operated by the Southern Humboldt Community Healthcare District (SHCHD), doing business as SoHum Health, in Garberville, California. It is the only 24/7 emergency room in Southern Humboldt County and the only medical laboratory in Humboldt County open seven days a week, providing essential healthcare access to a rural, geographically isolated region of Northern California. The organization delivers a comprehensive suite of services including emergency care, inpatient rehabilitation, skilled nursing, primary care, behavioral health (including a Suboxone clinic for opioid use disorder), walk-in laboratory services, diagnostic imaging (including MRI launched in 2025), physical and occupational therapy, telehealth, a visiting nurse program, a mobile medical clinic, senior life solutions, and pharmacy and optometry services through wholly owned subsidiary facilities (Garberville Pharmacy, Garberville Optometry, Fortuna Optometry, and the Southern Humboldt Family Resource Center).

The technology stack is conventional healthcare IT rather than proprietary: OCHIN's MyChart patient portal handles electronic health records, appointment scheduling, and provider communication; video teleconference infrastructure supports telehealth; and standard MRI and other imaging equipment are deployed onsite. The business model is a combination of fee-for-service patient care billed to Medicare, Medicaid, private insurance, and self-pay, supplemented by transaction-based pharmacy dispensing and community fundraising through the SoHum Health Foundation to support new hospital construction. Pricing follows standard medical fee schedules, with a public standard charges listing maintained as required by healthcare regulations and financial assistance programs available to patients. The SoHum Health Foundation leads fundraising for the new hospital facility at 286 Sprowel Creek Road in Garberville, where construction is currently underway. The catchment area is primarily Southern Humboldt County, with diagnostic imaging services extending to a tri-county reach across Humboldt, Mendocino, and Trinity Counties.

Name

JEROLD PHELPS COMMUNITY HOSPITAL

Legal name

Southern Humboldt Community Healthcare District

Website

https://shchd.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Jerold Phelps Community Hospital (SoHum Health) is a public Critical Access Hospital in Garberville, California, operating the only 24/7 emergency room in Southern Humboldt County and serving rural residents across Humboldt, Mendocino, and Trinity Counties with hospital, clinic, pharmacy, optometry, and diagnostic imaging services.

Ownership category

akta.pro rank

Product category

Rural Community Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Ambulatory Health Care Services (621), Outpatient Care Centers (6214), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYHLAFAGAI

Public/County Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Rural healthcare services
• Community hospital care
• Emergency medical services
• Outpatient pharmacy services
• Diagnostic imaging services

Headquarters

HQ city

Garberville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Care Services: Revenue generated from providing medical services to patients including emergency care, inpatient care, laboratory services, imaging, pharmacy, and optometry. Services are billed to patients directly, insurance providers, Medicare, and Medicaid.
2. Healthcare Insurance Reimbursements: Reimbursement payments from health insurance providers including Medicare, Medicaid, and private insurance plans for covered medical services rendered.
3. Pharmacy Services: Revenue from prescription medications and over-the-counter products dispensed through Garberville Pharmacy.
4. Foundation Donations: The SoHum Health Foundation leads fundraising campaigns to support construction of new facilities and operational sustainability.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels4 records

Core offering

Jerold Phelps Community Hospital operates the only 24/7 emergency room in Southern Humboldt County and delivers a comprehensive range of rural healthcare services including walk-in laboratory, MRI and other imaging, inpatient care, skilled nursing, behavioral health, primary care, telehealth, visiting nurse, mobile medical clinic, suboxone treatment, pharmacy, and optometry — all under the Southern Humboldt Community Healthcare District (SHCHD).

Product overview

SoHum Health operates a unified healthcare delivery network consisting of Jerold Phelps Community Hospital as the central facility, Southern Humboldt Community Clinic for primary and specialized care, Garberville Pharmacy for pharmaceutical services, and multiple optometry locations. The network provides comprehensive healthcare including 24/7 emergency services, laboratory (open 7 days a week), imaging including MRI, behavioral health, telehealth, physical and occupational therapy, skilled nursing, inpatient rehabilitation, visiting nurse services, and a mobile medical clinic. The organization also maintains a Family Resource Center for community support. The hospital is currently undertaking construction of a new facility to serve Garberville and surrounding communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Room Services 24/7 emergency medical care at the only ER in Southern Humboldt County, providing emergency imaging and treatment around the clock.
• Hospital Inpatient Care Main hospital facility providing laboratory, imaging, inpatient rehabilitation, and skilled nursing unit care at 286 Sprowel Creek Road, Garberville.
• Southern Humboldt Community Clinic Full-service rural clinic open weekdays 8:30-5:00 providing primary care, behavioral health, telehealth, mobile medical clinic, visiting nurse program, and suboxone clinic.
• Walk-In Laboratory Services Medical laboratory services open seven days a week, 8am to 5pm, with no appointments needed. The only medical lab in Humboldt County open seven days a week.
• Imaging Services (including MRI) Medical imaging available 24/7 through the Emergency department and on an outpatient basis during business hours, including MRI diagnostic imaging serving tri-county patients.
• Garberville Pharmacy Pharmacy dispensing same-day prescriptions and over-the-counter medications, open Monday-Friday 9:30am-6:00pm at 286 Sprowel Creek Road, Garberville.
• Garberville Optometry Mobile optometry unit serving Southern Humboldt, accepting Medicare, Partnership VSP, and most major insurance as well as private pay.
• Fortuna Optometry Optometry services provided at the Fortuna location for residents of the Southern Humboldt area.
• Southern Humboldt Family Resource Center Community resource center providing information and assistance to Southern Humboldt children, families, and community members.
• Behavioral Health Services Mental health and behavioral health services delivered through the Southern Humboldt Community Clinic.
• Telehealth Services Video teleconference program enabling remote patient consultations, expanding access to care for residents in remote Southern Humboldt areas.
• Mobile Medical Clinic Mobile medical unit bringing primary and other healthcare services to underserved areas in Southern Humboldt.
• Visiting Nurse Program Home health nursing services providing in-home medical care to patients in the community.
• Suboxone Clinic Medication-assisted treatment clinic providing Suboxone therapy for opioid use disorder.
• Physical Therapy Rehabilitation services for patients recovering from injuries, surgeries, or managing chronic conditions.
• Occupational Therapy Therapeutic services helping patients develop, recover, or maintain daily living and work skills.
• Senior Life Solutions Specialized programs and services addressing the unique healthcare needs of senior community members.
• Inpatient Rehabilitation Inpatient rehabilitation services for patients requiring recovery and recuperation following hospitalization.
• Skilled Nursing Unit Skilled nursing care for patients requiring ongoing medical supervision and support.
• MyChart Patient Portal Online patient portal (OCHIN-powered) enabling patients to access medical records, schedule appointments, and communicate with healthcare providers.

Quantifiable outcome

• Serving patients across Humboldt, Mendocino, and Trinity Counties with MRI services

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• OCHINcoreTechnology or IntegrationOCHIN provides the MyChart patient portal infrastructure that enables Jerold Phelps Community Hospital patients to access medical records, schedule appointments, and communicate with providers electronically. This is a critical patient-facing technology integration.
• MedicarecoreOthersFederal health insurance program for seniors and disabled individuals; Medicare reimbursements represent a significant portion of hospital revenue for services rendered to Medicare beneficiaries.
• Partnership VSPminorOthersVision insurance provider accepted at Garberville Optometry and Fortuna Optometry locations for eye care services and eyewear.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/JeroldPhelpsHospital
• LinkedInlinkedin.com/company/jerold-phelps-community-hospital

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JEROLD PHELPS COMMUNITY HOSPITAL