What Superintendencia de Industria y Comercio does

Superintendencia de Industria y Comercio (SIC) is Colombia's national regulatory authority for industry and commerce, operating under the Ministry of Commerce, Industry and Tourism (MinCIT). It holds exclusive statutory jurisdiction over five functional domains: industrial property registration (patents, trademarks, designs), competition protection and merger control, consumer protection and dispute resolution, personal data protection supervision, and technical regulations/legal metrology. SIC serves a broad constituency including Colombian inventors and businesses seeking IP protection, economic agents subject to competition law, consumers filing complaints against unfair practices, data subjects and responsible parties under the personal data regime, and merchants requiring metrological verification of measurement instruments.

SIC's service infrastructure is built around a network of digital platforms, including the SIC Facilita online mediation tool for resolving consumer-provider disputes without formal litigation, the SIPI Industrial Property Virtual Office for managing patent and trademark applications, the Servilínea comprehensive online services portal, the PQRFS mobile application, and video call services with Colombian Sign Language (LSC) support. The AI-powered chatbot Gaby provides 24/7 virtual advisory with escalation to human advisors during business hours. Metrological verification is delivered through delegated providers (CVM and Metrolegal Colombia UT) across six regional offices. The institution also operates the annual Premio Nacional al Inventor Colombiano, an inventor recognition program in its 15th edition for 2026, with associated free patent legal assistance and IP fee funding for winners.

SIC's revenue model is government budget-funded rather than commercially driven, with supplementary administrative fees for services such as patent applications, trademark registrations, and integration authorization processing, set through official resolutions. The entity does not pursue private venture investment, and pricing is not publicly disclosed in commercial terms. Its strategic posture combines regulatory enforcement (including sanctions against eleven companies for competition violations in covered cases), digital modernization of citizen service delivery, and educational outreach through channels such as the Mundo SIC children's consumer education program. The entity holds certifications including ISO 14001:2015, Great Place to Work, Equipares, and Sello Empresa Familiarmente Responsable.

Name

Superintendencia de Industria y Comercio

Legal name

Superintendencia de Industria y Comercio

Website

https://sic.gov.co

Company type

Public

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Superintendencia de Industria y Comercio (SIC) is Colombia's national regulatory authority with exclusive statutory jurisdiction over industrial property, competition, consumer protection, data protection, and legal metrology, serving citizens, businesses, inventors, and merchants through digital platforms and in-person channels.

Ownership category

akta.pro rank

Product category

Government Regulatory Services

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Justice, Public Order, and Safety Activities (922)

SIC

Services-Services, Nec (8900), Measuring & Controlling Devices, Nec (3829)

akta.pro primary industry

Trade Compliance, Standards & Technical Barriers to Trade (TBT/SPS) (BPADAMAK)

akta.pro secondary industries

Accreditation & Metrology Cooperation (Calibration, Measurement Standards) (BPADANAE), Third-Party Certification, Code Compliance & Regulatory Inspection (ASME/API/ISO) (EUAEAHAN), Standards-Essential Patents (SEP) & FRAND Advisory (BPAHAMAL)

Keywords

• Industrial property registration
• Competition regulation enforcement
• Consumer protection services
• Data protection supervision
• Legal metrology certification

Headquarters

HQ city

Bogotá D.C.

HQ country

Colombia

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Administrative Fees and Charges: SIC generates revenue through administrative fees charged for various regulatory services including patent applications, trademark registrations, integration authorization processing, and other industrial property services. Rates are established through official resolutions.

Pricing tiers

Distribution channels6 records

Marketing channels5 records

Core offering

Superintendencia de Industria y Comercio (SIC) is Colombia's national regulatory agency supervising industrial and commercial activities. It administers the registration and protection of industrial property (patents, trademarks, designs), enforces competition law and merger control, protects consumer rights through mediation and dispute resolution, supervises compliance with personal data protection regulations, and certifies metrological verification of measurement instruments used in commerce.

Differentiator

Problem solved

Functional benefit

Products and services

• Industrial Property Registration (Patents and Trademarks) Registration and protection of industrial property rights including patents, trademarks, and designs for Colombian inventors, entrepreneurs, and companies seeking IP protection.
• SIC Facilita Online Mediation Online mediation tool enabling consumers and providers to resolve disputes without requiring a formal demand process at the SIC, resolving conflicts in significantly less time.
• SIPI - Oficina Virtual de Propiedad Industrial Virtual office providing complete online management of industrial property applications including patent and trademark registration processes.
• Servilínea Online Services Portal Comprehensive online services portal for filing complaints, demands, and administrative procedures related to consumer protection and regulatory matters.
• PQRFS Mobile Application Mobile application enabling citizens to file petitions, complaints, claims, and requests (PQRFS) directly from their mobile devices.
• Competition Enforcement and Merger Authorization Investigation and sanctioning of anti-competitive conduct and collusion in public contracting, plus authorization of business integration/merger operations. Rates for 2025 were updated through Resolution 2025001111RE0000000001.
• Personal Data Protection Supervision Supervision of compliance with personal data protection regulations, handling Habeas Data rights and processing complaints regarding data privacy violations. The SIC receives over 2,300 data protection complaints per month.
• Metrological Verification Service Certification of measurement instruments used in commercial establishments through 6 regional offices covering Bogotá, Medellín, Barranquilla, Bucaramanga, Cali, and Cundinamarca, with bridge and port scale verification delegated to specialized providers.
• Video Call Advisory Services Video call service for industrial property inquiries and general information assistance, including Colombian Sign Language (LSC) accessibility support for deaf citizens.
• Jurisdictional Proceedings (Unfair Competition and Industrial Property) Formal jurisdictional proceedings to resolve disputes involving unfair competition practices and industrial property matters through the Relatorías tool.

Quantifiable outcome

• Over 2,300 personal data complaints received monthly

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Gobierno de Colombia (Gov.co)coreOthersSIC operates as part of the Colombian Government digital ecosystem, integrated with Gov.co portal and utilizing shared government digital infrastructure and authentication systems.
• Consorcio de Verificación Metrológica - CVMcoreOthersCVM consortium conducts metrological verification services on behalf of SIC, performing census of measurement instruments in commercial establishments across multiple Colombian regions.
• Metrolegal Colombia UTcoreOthersMetrolegal Colombia UT provides metrological verification services specifically for bridge and port scales, operating under delegation from SIC for official measurement certification.
• Centro de RelevominorOthersAccessibility partnership providing sign language interpretation services through Colombia's national relay center for deaf citizens accessing SIC services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• ACODECO: Panama's Autoridad de Protección al Consumidor y Defensa de la Competencia combines consumer protection and competition enforcement, mirroring part of SIC's mandate in a smaller Central American jurisdiction.
• Superintendencia de Telecomunicaciones (SUTEL): Costa Rica's telecom superintendency is a Latin American sector-specific regulator that, while narrower in scope than SIC, shares the superintendency governance model and regulatory enforcement toolkit in a smaller market.
• PROFECO: Mexico's Procuraduría Federal del Consumidor handles consumer rights enforcement and commercial dispute resolution, mapping closely to SIC Facilita and Servilínea consumer-protection channels.
• SERNAC: Chile's Servicio Nacional del Consumidor handles consumer protection and dispute resolution with a similar mediation-oriented approach to SIC's consumer-protection work, though without SIC's broader IP and competition mandates.

Direct peers

• INPI México: Mexico's Instituto Mexicano de la Propiedad Industrial administers patents and trademarks nationally — directly comparable to SIC's SIPI function within industrial property registration.
• INDECOPI: Peru's Instituto Nacional de Defensa de la Competencia y de la Protección de la Propiedad Intelectual combines competition enforcement, IP registration, and consumer protection in a single agency — the closest multi-domain analog to SIC in Latin America.
• Superintendencia Financiera de Colombia: Colombia's financial-sector superintendency is a sibling national regulator under MinCIT, sharing institutional structure, funding model, and regulatory remit over financial-system participants, making it a direct comparator in scope and governance.

Broad incumbents

• U.S. Federal Trade Commission: The FTC combines antitrust enforcement with consumer protection and privacy oversight — the most prominent international multi-domain regulator structurally comparable to SIC across competition and consumer/data mandates.
• UK Competition and Markets Authority: The UK CMA combines competition enforcement with consumer protection authority, serving as a benchmark multi-domain regulatory model analogous to SIC's combined competition/consumer remit.
• CNMC: Spain's Comisión Nacional de los Mercados y la Competencia is a multi-domain regulator overseeing competition, IP, energy, telecom, and audiovisual — a larger-scale European model combining the regulatory remits SIC holds individually.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/sicsuper
• YouTubeyoutube.com/channel/UC2-SvnOPldLjx4QT7HTCoyw
• Facebookfacebook.com/Superintendenciadeindustriaycomercio
• Instagraminstagram.com/superintendencia_sic
• TikToktiktok.com/@sicsuper
• LinkedInlinkedin.com/company/superintendencia-de-industria-y-comercio

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Superintendencia de Industria y Comercio