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Landlord and Tenant Board

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uuid005bnu1

Namestring
Landlord and Tenant Board
Legal namestring
Landlord and Tenant Board
Websiteurl
sjto.gov.on.ca
Company typeenum
Private
Founded yearstring
-
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersToronto, Canada
HQ citystring
Toronto
HQ countrystring
Canada
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
residential tenancy disputes, landlord tenant adjudication, rental dispute resolution, eviction proceedings, housing tribunal services
Industry1 code
1Residential Lease Administration & Tenant Services
CodeBPAJAFALPrimaryYes
NAICS code2 codes
  • Real Estate Property Managers53131
  • Residential Property Managers531311
SIC code1 code
  • Real Estate Agents & Managers (For Others)6531
Product category
Residential Tenancy Adjudication Services
Social media profiles1 record
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels5 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Technology or R&D, Infrastructure, Others
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

The Landlord and Tenant Board resolves residential landlord-tenant disputes and non-profit co-op housing matters in Ontario under the Residential Tenancies Act. It adjudicates applications for eviction, rent disputes, maintenance issues, and related tenancy matters, issuing binding orders. Services are delivered through the Tribunals Ontario Portal, the LTB e-File System, and in-person, video, or phone hearings.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

The Landlord and Tenant Board (LTB) is one of 12 adjudicative tribunals under Tribunals Ontario. It operates as a single, unified tribunal service that resolves disputes between landlords and tenants under Ontario's Residential Tenancies Act. The LTB's core offerings include: tribunal hearing services for landlord-tenant disputes; the Tribunals Ontario Portal (TOP) for online case management and document submission; LTB e-File for electronic application filing; and video/phone proceedings for virtual hearings. These components work together as an integrated service delivery platform rather than as separate product modules.

Product and service4 records
1Landlord and Tenant Board (LTB) Tribunal Services
CategoryAdjudication Services
Description

Resolves disputes of landlord, tenant and co-op members under the Residential Tenancies Act in Ontario. Provides adjudication of eviction applications, rent disputes, maintenance issues, and co-op housing matters, issuing binding orders.

2Tribunals Ontario Portal (TOP)
CategoryOnline Case Management Platform
Description

Online portal for managing LTB files, uploading documents, and tracking case progress. Supports French Language Services requests.

3LTB e-File System
CategoryElectronic Filing System
Description

Electronic filing system for T2, T6, L1 and L2 applications; accounts for 80% of all applications received by LTB.

4Video and Phone Proceedings
CategoryVirtual Hearing Services
Description

Virtual hearing capabilities using the Zoom videoconferencing platform, with basic controls, additional controls, and user guidance videos to support remote participation.

Scale indicator3 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
1Canadian Human Rights Tribunal
TypeBroad incumbent
Description

Federal adjudicative body for human rights complaints; comparable as a Canadian statutory adjudication body, though federally rather than provincially scoped.

2British Columbia Residential Tenancy Branch
TypeRegional player
Description

Provincial body that resolves residential landlord-tenant disputes in British Columbia under the Residential Tenancy Act — the closest functional peer to the LTB outside Ontario.

3Condo Authority Tribunal (Ontario)
TypeDirect peer
Description

Ontario tribunal that resolves condominium-related disputes via online adjudication; shares the digital-first tribunal model and Ontario jurisdiction with the LTB.

4Ontario Superior Court of Justice — Landlord and Tenant Board Branch
TypeBroad incumbent
Description

Branch of the Ontario Superior Court that historically handled residential tenancy matters and continues to enforce LTB orders; provides a court-based overlay to LTB adjudications.

5BC Civil Resolution Tribunal
TypeBroad incumbent
Description

British Columbia's online tribunal for small claims, strata, and other disputes; a more digitally-mature peer operating in an adjacent Canadian provincial dispute-resolution context.

6Assessment Review Board (Ontario)
TypeDirect peer
Description

Sibling tribunal under Tribunals Ontario that resolves property assessment appeals; shares governance framework, portal infrastructure, and KPI reporting structure with the LTB.

TypeOthers
Description

Ontario regulator with adjudicative functions in financial services; relevant as an Ontario-based dispute and licensing authority, though not directly comparable in subject matter.

8Human Rights Tribunal of Ontario
TypeDirect peer
Description

Sibling tribunal under Tribunals Ontario that adjudicates discrimination and harassment claims under the Human Rights Code; shares governance, portal, and digital infrastructure with the LTB.

TypeRegional player
Description

Service Alberta body that adjudicates residential tenancy disputes under Alberta's Residential Tenancies Act; functionally analogous to the LTB with a province-level mandate.

10Social Benefits Tribunal (Ontario)
TypeDirect peer
Description

Another constituent tribunal of Tribunals Ontario that hears appeals of social assistance decisions; shares organizational parent, case management portal, and procedural model.

Market position
Strengths3 records

Each record includes

Headline, Details, Source

Weaknesses3 records

Each record includes

Headline, Details, Source

Competitive moat3 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment3 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature4 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Landlord and Tenant Board

Residential Tenancy Adjudication Servicessjto.gov.on.ca

Landlord and Tenant Board firmographics

Firmographics
Name
Landlord and Tenant Board
Legal name
Landlord and Tenant Board
Website
https://sjto.gov.on.ca
Company type
Private
Operating status
Operating
Headcount range
51–100 employees
Ownership category
akta.pro rank

Landlord and Tenant Board industry classification

Industry
Product category
Residential Tenancy Adjudication Services
NAICS
Real Estate Property Managers (53131), Residential Property Managers (531311)
SIC
Real Estate Agents & Managers (For Others) (6531)
akta.pro primary industry
Residential Lease Administration & Tenant Services (BPAJAFAL)

Keywords

  • Residential tenancy disputes
  • Landlord tenant adjudication
  • Rental dispute resolution
  • Eviction proceedings
  • Housing tribunal services

Where Landlord and Tenant Board is headquartered

Location

Headquarters

HQ city
Toronto
HQ country
Canada
HQ region
North America

Offices1 record

Markets served

Landlord and Tenant Board business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels5 records

Marketing channels4 records

Landlord and Tenant Board product offering

Product offering

Core offering

The Landlord and Tenant Board resolves residential landlord-tenant disputes and non-profit co-op housing matters in Ontario under the Residential Tenancies Act. It adjudicates applications for eviction, rent disputes, maintenance issues, and related tenancy matters, issuing binding orders. Services are delivered through the Tribunals Ontario Portal, the LTB e-File System, and in-person, video, or phone hearings.

Product overview

The Landlord and Tenant Board (LTB) is one of 12 adjudicative tribunals under Tribunals Ontario. It operates as a single, unified tribunal service that resolves disputes between landlords and tenants under Ontario's Residential Tenancies Act. The LTB's core offerings include: tribunal hearing services for landlord-tenant disputes; the Tribunals Ontario Portal (TOP) for online case management and document submission; LTB e-File for electronic application filing; and video/phone proceedings for virtual hearings. These components work together as an integrated service delivery platform rather than as separate product modules.

Differentiator

Problem solved

Functional benefit

Products and services

  • Landlord and Tenant Board (LTB) Tribunal Services Resolves disputes of landlord, tenant and co-op members under the Residential Tenancies Act in Ontario. Provides adjudication of eviction applications, rent disputes, maintenance issues, and co-op housing matters, issuing binding orders.
  • Tribunals Ontario Portal (TOP) Online portal for managing LTB files, uploading documents, and tracking case progress. Supports French Language Services requests.
  • LTB e-File System Electronic filing system for T2, T6, L1 and L2 applications; accounts for 80% of all applications received by LTB.
  • Video and Phone Proceedings Virtual hearing capabilities using the Zoom videoconferencing platform, with basic controls, additional controls, and user guidance videos to support remote participation.

Companies that use Landlord and Tenant Board

Customer profile

Segments3 records

Ideal customer profiles3 records

Landlord and Tenant Board technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

Landlord and Tenant Board partnerships and signals

Strategic signal

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Landlord and Tenant Board competitors and assessment

Company assessment

Broad incumbents

  • Canadian Human Rights Tribunal: Federal adjudicative body for human rights complaints; comparable as a Canadian statutory adjudication body, though federally rather than provincially scoped.
  • Ontario Superior Court of Justice — Landlord and Tenant Board Branch: Branch of the Ontario Superior Court that historically handled residential tenancy matters and continues to enforce LTB orders; provides a court-based overlay to LTB adjudications.
  • BC Civil Resolution Tribunal: British Columbia's online tribunal for small claims, strata, and other disputes; a more digitally-mature peer operating in an adjacent Canadian provincial dispute-resolution context.

Regional players

  • British Columbia Residential Tenancy Branch: Provincial body that resolves residential landlord-tenant disputes in British Columbia under the Residential Tenancy Act — the closest functional peer to the LTB outside Ontario.
  • Alberta Residential Tenancy Dispute Resolution Service: Service Alberta body that adjudicates residential tenancy disputes under Alberta's Residential Tenancies Act; functionally analogous to the LTB with a province-level mandate.

Direct peers

  • Condo Authority Tribunal (Ontario): Ontario tribunal that resolves condominium-related disputes via online adjudication; shares the digital-first tribunal model and Ontario jurisdiction with the LTB.
  • Assessment Review Board (Ontario): Sibling tribunal under Tribunals Ontario that resolves property assessment appeals; shares governance framework, portal infrastructure, and KPI reporting structure with the LTB.
  • Human Rights Tribunal of Ontario: Sibling tribunal under Tribunals Ontario that adjudicates discrimination and harassment claims under the Human Rights Code; shares governance, portal, and digital infrastructure with the LTB.
  • Social Benefits Tribunal (Ontario): Another constituent tribunal of Tribunals Ontario that hears appeals of social assistance decisions; shares organizational parent, case management portal, and procedural model.

Others

Market position

Strengths3 records

Weaknesses3 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Landlord and Tenant Board social profiles

Digital presence

Landlord and Tenant Board financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Landlord and Tenant Board leadership team

Management profile

Number of profiles

Landlord and Tenant Board funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Landlord and Tenant Board M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Landlord and Tenant Board

What does Landlord and Tenant Board do?

The Landlord and Tenant Board resolves residential landlord-tenant disputes and non-profit co-op housing matters in Ontario under the Residential Tenancies Act. It adjudicates applications for eviction, rent disputes, maintenance issues, and related tenancy matters, issuing binding orders. Services are delivered through the Tribunals Ontario Portal, the LTB e-File System, and in-person, video, or phone hearings.

Is Landlord and Tenant Board a public or private company?

Landlord and Tenant Board is a private company. It is classified as state government owned and is currently operating.

When was Landlord and Tenant Board founded?

Landlord and Tenant Board was founded in -1. It employs 51 to 100 people.

Where is Landlord and Tenant Board based?

Landlord and Tenant Board is headquartered in Toronto, Canada, in the North America region.

Who are Landlord and Tenant Board's main competitors?

Broad incumbents on record are Canadian Human Rights Tribunal, Ontario Superior Court of Justice — Landlord and Tenant Board Branch and BC Civil Resolution Tribunal. Regional players are British Columbia Residential Tenancy Branch and Alberta Residential Tenancy Dispute Resolution Service. Direct peers are Condo Authority Tribunal (Ontario), Assessment Review Board (Ontario), Human Rights Tribunal of Ontario and Social Benefits Tribunal (Ontario). Financial Services Regulatory Authority of Ontario is listed as an others.

Does Landlord and Tenant Board have an API?

No public API is recorded for Landlord and Tenant Board.

What industry is Landlord and Tenant Board in?

Landlord and Tenant Board's product category is Residential Tenancy Adjudication Services. Its primary akta.pro industry code is BPAJAFAL, Residential Lease Administration & Tenant Services. Its NAICS code is 53131 and its SIC code is 6531.

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Live signals
The Times of IndiaOntario rental rules change: What tenants, landlords need to know as new RTA rules take effectOntario's new Residential Tenancies Act rules, effective Monday, shorten the rent arrears payment deadline to seven days from 14 and require tenants to pay half of claimed arrears before raising other issues at a hearing. The changes also redefine persistent late payment and alter personal-use eviction compensation rules, with advocates debating whether they will reduce Landlord and Tenant Board delays.CBC'So relieved': 91-year-old woman celebrates as Ontario tribunal rules eviction order 'defective' | CBC NewsA 91-year-old tenant at Windsor's 71-unit I.L. Peretz House has been told she can stay after the Ontario Landlord and Tenant Board ruled her eviction notice defective. The Board found the building was a designated housing project but not managed by a service manager or local housing corporation, so the 2.5 per cent rent increase limit applied, making the 56 per cent hike illegal. The landlord has until Aug. 24 to seek an arrears order.Ontario's Legal News SourceOntario Superior Court upholds eviction order against tenant after landlords sold the propertyThe Ontario Superior Court upheld an eviction order against tenant Dana Turner after landlords sold the property for the purchaser's personal residential use. The court rejected Turner's appeal, finding no legal error in the Landlord and Tenant Board's determination that the property contained only one rental unit and that procedural fairness was maintained. Consequently, the eviction order remains in place without a stay.CBCSome Ontario landlords are calling for 'automatic' evictions for tenants who don't pay rent | CBC NewsOntario landlords are calling for automatic eviction procedures for tenants who fail to pay rent, citing significant financial losses and delays within the Landlord and Tenant Board (LTB). While some landlords advocate adopting a British Columbia model that allows for uncontested evictions without hearings, tenant advocates warn this could expose renters to illegal displacement. The LTB has been working to reduce its backlog of over 37,000 applications, with recent data showing improved hearing scheduling times.