Smart Clinic

What Smart Clinic does

Smart Clinic is an Italian outpatient clinic network (poliambulatori) operating 13 sites across Lombardia, Liguria, Piemonte and Lazio under the Gruppo San Donato hospital group. The network delivers 30+ medical specialties - including cardiology, dermatology, gynecology, ophthalmology, orthopedics, sports medicine and rehabilitation - through 500+ specialist physicians, supported by 63 corporate employees, and executes 200,000+ medical services annually. Locations are deliberately positioned inside high-footfall retail centers such as Oriocenter, Le Due Torri and Bicocca Village, differentiating the network from traditional hospital-based outpatient visits. Service lines span diagnostics (MRI, ultrasound, echocardiography, Holter, ophthalmology imaging), specialist consultations, refractive surgery (SMILE/ LASIK/PRK), preventive care programs (Smart Weight, Check-up Longevity, Salute Attiva, Test del Microbiota) and rehabilitation.

The business operates four revenue streams: direct private-pay patient services, Italian National Health System (SSN) billings through accredited sites and Regione Lombardia's Prenota Salute platform, insurance and healthcare fund conventions with major Italian insurers, and B2B corporate contracts covering occupational medicine, welfare programs and check-up packages. Go-to-market is hybrid: patients are acquired through centralized telephone booking (02 21117585), an online booking portal (prenota.smartclinic.it), the Gruppo San Donato web app, walk-in reception and SSN CUP channels, while corporate clients are reached via a dedicated B2B sales team. Pricing is per-visit (private gynecology consultations €100-150) for retail patients and contracted tariffs for SSN, insurance and corporate channels.

The corporate structure was reorganized in 2025: Smart Clinic Care S.r.l. was incorporated on 04/04/2025, and effective 01/06/2025 Smart Clinic S.p.A. executed a conferimento di ramo d'azienda transferring six facilities to the new subsidiary. Both entities remain under Gruppo San Donato ownership. The network is differentiated by its multi-specialty breadth under one retail brand, institutional backing from Italy's largest hospital group, integrated digital booking across private and SSN channels, and a 2025 product expansion into higher-acuity surgical and preventive care programs.

Name

Smart Clinic

Legal name

Smart Clinic S.p.A.

Website

https://smartclinic.it

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Smart Clinic operates a 13-site outpatient clinic network across four Italian regions under Gruppo San Donato, delivering 30+ specialties and 200,000+ annual services through 500+ specialists via private, SSN, insurance and corporate channels.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Outpatient Care Centers (6214)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAFAGAC

Retail & Walk-In Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Outpatient clinic services
• Diagnostic imaging services
• Occupational health programs
• Preventive medical checkups
• Specialist medical consultations

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Private Medical Services: Direct patient payments for specialist consultations, diagnostic examinations, and medical procedures performed in private regime. Patients book and pay for services directly or through health insurance reimbursement.
2. National Health System (SSN): Accredited facilities provide services covered by the Italian National Health System, with patients accessing care through the SSN booking system (CUP) and regional health portals. Revenue received from regional health authorities based on contracted tariff agreements.
3. Insurance and Fund Conventions: Direct and indirect agreements with major insurance companies and healthcare funds allow insured patients to access services with coverage or reimbursement. Smart Clinic serves as a network provider for principal insurance and welfare entities.
4. Corporate Health Services: B2B services including occupational medicine compliance examinations, corporate health check-up programs, and healthcare welfare packages sold directly to employer organizations.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Smart Clinic operates a 13-site Italian outpatient clinic network delivering specialist medical consultations (30+ specialties, 500+ specialists), on-site diagnostic imaging (MRI, ultrasound, mammography, CT), preventive medicine programs, sport medicine, and corporate occupational health and welfare services. Offerings are accessed privately, through the Italian National Health Service (SSN), or via company/insurance conventions.

Product overview

Smart Clinic is a network of 13 outpatient clinics (poliambulatori innovativi) across Northern and Central Italy, operating as part of Gruppo San Donato, Italy's largest hospital group. The network offers 30+ medical specialties including cardiology, dermatology, gynecology, orthopedics, sports medicine, and more, along with 200,000+ annual medical services. Key offerings include diagnostic imaging (MRI, ultrasound), surgical services (refractive surgery with SMILE-Xtra technology), preventive care programs (Smart Weight, Check-up Longevity, Salute Attiva), corporate health services (occupational medicine, welfare programs), and digital booking. Smart Clinic Care S.r.l. operates as a subsidiary managing 6 facilities, while the parent Smart Clinic S.p.A. manages 9 other locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Weight Program (Smart Weight)

Quantifiable outcome

• 200,000+ medical services performed annually
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and major.

• Regione Lombardia (Prenota Salute)coreStrategic or Co-development PartnerIntegration with Regione Lombardia's digital health platform Prenota Salute (prenotasalute.regione.lombardia.it) enabling SSN patients to book appointments at Smart Clinic accredited locations through the regional health portal
• GSD Sistemi e Servizi S.C.A.R.L.coreTechnology or IntegrationTechnology partner providing the appointment booking platform infrastructure (webappgsd.grupposandonato.it) and digital services integration for Smart Clinic and Gruppo San Donato clinic network
• Principal Insurance Funds and Healthcare Welfare ProvidersmajorChannel Partner/ Reseller/ DistributorMulti-party conventions with major insurance companies and healthcare funds allowing insured employees to access Smart Clinic services with direct billing or simplified reimbursement processes
• Gruppo San DonatocoreStrategic or Co-development PartnerParent organization - Italy's first hospital group - providing institutional infrastructure, shared medical protocols, quality standards, and centralized administrative services across the Smart Clinic network

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Istituto Auxologico Italiano: Milan-based research hospital and outpatient network offering multi-specialty consultations and diagnostics across Lombardy, directly comparable to Smart Clinic's specialty breadth and geography.
• Centro Medico Santagostino: Milan-based multi-specialty outpatient clinic network offering similar specialist consultations, diagnostics, and SSN/private access. Now part of Korian, it competes directly with Smart Clinic's retail-format, multi-specialty model in Lombardy.
• CDI - Centro Diagnostico Italiano: Milan-headquartered multi-specialty outpatient and diagnostic provider with similar SSN and private service mix, comparable scale of clinics, and overlapping specialty portfolio including imaging and specialist visits.

Broad incumbents

• GVM Care & Research: Large private Italian healthcare group operating hospitals and outpatient clinics nationwide; competes with Smart Clinic for specialist visits and diagnostics in shared Italian regions.
• Synlab Italia: Italy's leading medical diagnostics and laboratory network with outpatient points of service; overlaps with Smart Clinic's diagnostics, blood-draw points (punti prelievo), and SSN relationships.
• Humanitas: Major Italian hospital group with outpatient clinics across Lombardy and other regions, offering multi-specialty ambulatory services that overlap with Smart Clinic's portfolio and geographic footprint.
• Korian Italia (Segesta): Italian subsidiary of Korian operating nursing homes, outpatient clinics, and specialist centers including Santagostino; competes for multi-specialty outpatient patients in Lombardy and other regions.
• Affidea Italia: European outpatient diagnostic imaging and ambulatory care provider with an Italian footprint; comparable in delivering MRI, ultrasound, and outpatient specialist services across Italian regions.
• Alliance Medical Italia: UK-headquartered diagnostic imaging and outpatient services group with Italian operations; competes with Smart Clinic's MRI, ultrasound, and imaging-based diagnostic offerings.
• MultiMedica Group: Lombardy-based hospital and outpatient network that competes with Smart Clinic for specialist consultations and diagnostics across Milan, overlapping significantly in geography and service offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/smart-clinic-gsd

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Clinic