SMG/KRC Poland Human Resources Region Płd. Sp. z o.o.

What SMG/KRC Poland Human Resources Region Płd. Sp. z o.o. does

SMG/KRC Poland Human Resources Region Płd. Sp. z o.o. is a Katowice-headquartered HR consulting firm operating in Poland since 1992 under private limited company (Sp. z o.o.) structure. The company provides an integrated portfolio of human capital services spanning recruitment and selection (Search & Selection, Direct Selection including executive search, with average project duration of 4 weeks), organizational consulting (organizational diagnosis, change management, competency systems, job evaluation, compensation systems, 180-degree and 360-degree evaluation), and training (open enrollment, closed corporate programs, Manager Academy four-block development program, Assessment & Development Center training). Its proprietary diagnostic IP includes the AOP employee opinion survey with benchmarking capability, the 3 Matching Areas recruitment methodology, Development Center packages (Pakiet Manager and Pakiet Efektywny Handlowiec) with stated validity of 0.75 versus 0.38 for standard interviews, a sociometric team audit methodology adapted from J.L. Moreno, and an online 360-degree evaluation platform. The company also holds a license to administer the MTQ48 Mental Toughness Questionnaire (4C Model: Control, Commitment, Challenge, Confidence) and its MTQ48 Sport variant.

The firm serves three primary customer segments: large enterprises and corporations across automotive, banking, manufacturing, retail, and insurance sectors (named clients include ING Bank Śląski, Mercedes-Benz, IKEA, Henkel, ArcelorMittal, Valeo, Alior Bank, Bank Zachodni WBK Santander, Honda, KIA, Škoda); small and medium enterprises accessing EU-subsidized training programs (50-80% subsidies via the Podmiotowe Finansowanie Usług Rozwojowych system); and public institutions including government offices, social welfare centers, healthcare facilities, and educational bodies such as Śląski Urząd Wojewódzki and Wyższa Szkoła Bankowa. Revenue is generated through negotiated professional services fees for consulting and recruitment, unit-priced training (PLN 300-600/hour for Assessment Center, PLN 399-500+VAT for open online training, PLN 120 per webinar), MTQ48 assessments (PLN 450 online / PLN 550 in-person), and EU project management fees. The company functions as an EU project operator/partner under PARP-administered programs (FESL.10.17, FESL.06.06) and collaborates strategically with Stowarzyszenie Ostrowskie Centrum Wspierania Przedsiębiorczości and Wyższa Szkoła Bankowa for project co-implementation and postgraduate program development. With 5 employees and founder-family leadership (Roman Kraczla as President, Prof. Magdalena Kraczla as Business Psychologist), the firm operates as a boutique consulting practice with extensive EU project administration scope but limited commercial headcount scaling.

Name

SMG/KRC Poland Human Resources Region Płd. Sp. z o.o.

Legal name

SMG/KRC Poland Human Resources Region Płd. Sp. z o.o.

Website

https://smgkrc.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

SMG/KRC Poland is a Katowice-based HR consulting firm (founded 1992) providing recruitment, training, organizational diagnosis, and psychometric assessment services to large enterprises, SMEs via EU-subsidized programs, and public institutions across Poland, leveraging proprietary diagnostic tools (AOP survey, Development Center) and licensed MTQ48 mental toughness assessments.

Ownership category

akta.pro rank

Product category

HR Consulting Services

NAICS

Human Resources Consulting Services (541612), Other Management Consulting Services (541618), Executive Search Services (561312)

SIC

Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAHAGAH

People Analytics, Assessment & Psychometrics Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Human Capital & Organizational Consulting

Keywords

• HR consulting services
• Recruitment and selection
• Corporate training programs
• Organizational development
• Psychometric assessment

Headquarters

HQ city

Katowice

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. HR Consulting Services: Organization diagnosis services including organizational culture studies, employee satisfaction surveys (AOP), team audits (sociometric analysis), and Mystery Shopper assessments. Individual consulting engagements for organizational change management, competency systems, job evaluation, and performance management systems.
2. Recruitment and Selection: Full-cycle recruitment services including Search & Selection and Direct Selection (headhunting/executive search). Average project duration of 4 weeks. Fees are negotiated per engagement.
3. Training Services: Open enrollment and closed (custom) training programs for businesses, public institutions, and individuals. Topics include management skills, sales, HR management, stress management, conflict resolution, and communication. Also includes Assessment & Development Center training.
4. Online Training and Webinars: Live-online training sessions delivered via Zoom or ClickMeeting platforms. Pricing at 399 PLN plus VAT per training (pandemic promotional rate, standard 500 PLN plus VAT). Webinars as shorter educational formats (45-60 minutes).
5. MTQ48 Psychological Assessment: Mental toughness assessment using the MTQ48 questionnaire. Pricing: 550 PLN for in-person test plus feedback session, 450 PLN for online version. Includes developmental report with results interpretation and development suggestions.
6. Coaching and Mentoring: Individual coaching and mentoring sessions for managers, specialists, and individuals. Sessions address personal development, stress management, career planning, and leadership development.
7. EU Funded Project Operations: As an EU project operator/partner, SMG/KRC administers subsidies and grants for SMEs. The company acts as an intermediary distributing EU funds (refundations) to participating enterprises, not as direct revenue but as operational funding for project delivery.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

SMG/KRC Poland Human Resources is a Polish HR consulting firm delivering recruitment and selection, psychometric assessment, organizational diagnosis, corporate training, and HR system implementation services to enterprises, public institutions, SMEs, and individuals. The company supplements its consulting practice with a role as an EU project operator, distributing subsidized training to SMEs via PARP-administered programs across multiple Polish voivodeships.

Product overview

SMG/KRC Poland Human Resources is a comprehensive HR consulting firm providing an integrated portfolio of services since 1992. The core offering combines recruitment and selection services (Search & Selection, Direct Selection including headhunting) with assessment and diagnostic tools (Assessment Center, Psychological Tests, MTQ48 Mental Toughness Questionnaires). Training services span open public courses, closed corporate programs, and the Manager Academy development program. Consulting services include organizational diagnosis, change management, competency systems, employee evaluation (180° and 360°), job evaluation, and compensation systems. The company also provides individual development services through coaching and mentoring, delivered both in-person and online. The portfolio is unified around HR consulting with offerings from entry-level recruitment through executive development and organizational transformation.

Differentiator

Problem solved

Functional benefit

Brands

• Akademia Managera: Manager development program with 4 two-day training blocks, team-building outdoor activities, coaching sessions, and certification.
• MTQ48
• MTQ48 Sport
• AOP - Ankieta Opinii Pracowniczej
• Development Center Pakiet Manager
• Development Center Pakiet Efektywny handlowiec

Products and services

• Recruitment and Selection Services (Search & Selection and Direct Selection) Full-cycle recruitment and selection services for enterprise and institutional clients. Includes Search & Selection (traditional recruitment with structured competency-based interviews) and Direct Selection (headhunting/executive search for actively employed candidates with rare competencies). Average project duration of 4 weeks.
• Assessment Center / Development Center Structured selection and development procedures using observation centers with group and individual exercises to identify employee potential. Includes proprietary Development Center packages (Pakiet Manager and Pakiet Efektywny Handlowiec) with validity rated at 0.75 vs. 0.38 for standard recruitment interviews.
• MTQ48 Mental Toughness Questionnaire Licensed 48-question psychometric assessment measuring mental toughness based on the 4C Model (Control, Commitment, Challenge, Confidence). 15-minute completion time with included feedback session and developmental report. Available in-person (550 PLN) and online (450 PLN).
• MTQ48 Sport Mental Toughness Questionnaire Specialized version of the MTQ48 questionnaire designed for measuring and developing mental resilience in athletes, coaches, and sports teams.
• Open Enrollment Training (Szkolenia otwarte) Public training courses on topics including stress and burnout, HR management, Assessment & Development Center, recruitment and selection, manager skills, negotiations, and social services specialized training. Pricing at 399-500 PLN + VAT per participant.
• Closed/Corporate Training (Szkolenia zamkniete) Customized corporate training programs including team integration, management training (leadership psychology, influence psychology, conflict resolution, communication, presentations, creative thinking, time management, change management), sales training (negotiations, customer service, sales techniques, telemarketing, sales team management), and HR training (Assessment Center, recruitment and selection).
• Akademia Managera (Manager Academy) Managerial development program structured in 4 two-day training blocks with group coaching sessions, individual consultations, and outdoor team-building activities, culminating in certification.
• Individual Consulting (Coaching and Mentoring) Individual consulting services including coaching (modern developmental tool providing interactive support to accelerate development pace and improve action effectiveness), mentoring (structured partnership where a mentor provides guidance to help mentees discover strengths and develop self-awareness), and personal consultations for career and professional development.
• Organizational Consulting for Businesses (Doradztwo dla firm) Organizational consulting services including organizational diagnosis, change management (needs analysis, change strategy development, standard development, change system implementation), and HR system implementation.
• Development Center (Employee Potential Assessment) Procedures for identifying employee development potential through observation centers with group and individual exercises, using proprietary Development Center packages (Pakiet Manager and Pakiet Efektywny Handlowiec).
• Employee Satisfaction Survey (AOP) Employee surveys using standardized AOP (Ankieta Opinii Pracowniczej) methodology with online questionnaires and benchmarking capabilities. Enables organizations to measure staff satisfaction, engagement, and organizational climate.
• 360-Degree Management Evaluation System Online platform enabling multi-source feedback evaluations for middle-management positions from direct supervisors, colleagues, subordinates, and self-assessment, with automated reporting and analysis. Customizable to client needs.
• Job Descriptions (Opisy stanowisk pracy) Development of job position descriptions containing position name, objectives, hierarchical relationships, and task descriptions.
• Competency Systems Implementation Competency management systems used in employee selection, development evaluation, and compensation structuring.
• Periodic Employee Evaluation (180-degree) Employee evaluation systems based on proven models, including 180-degree assessment combining self-evaluation and direct supervisor assessment.
• Job Evaluation (Wartosciowanie stanowisk) Job position evaluation procedures for establishing relative value and relationships between positions within the organization.
• Compensation System (System wynagrodzen) Salary structure development including basic pay, market trends analysis, bonus principles, and non-financial benefit systems.
• Mystery Shopper Customer Service Analysis Mystery shopper research for evaluating customer service standards and identifying service quality issues.
• Team Audit (Sociometric Analysis) Organizational diagnostic methodology adapted for Polish conditions based on J.L. Moreno's sociometric approach. Analyzes group structure, communication flows, social bonds, and intra-group distances to identify conflict threats, communication barriers, and competency gaps.
• Online Training and Webinars Interactive online training sessions including live-online seminars, webinars, and individual online consultations delivered via Zoom and ClickMeeting platforms. Topics include psychology of team management, negotiations, conflict resolution, stress management, mental resilience, assertiveness, motivation, and related topics. Webinars priced at 120 PLN; full training at 399-500 PLN + VAT.
• EU-Funded Training Subsidy Programs (Operator role) SMG/KRC acts as EU project operator/administering agency, distributing subsidized training services to SMEs across 7 Polish voivodeships via the Baza Uslug Rozwojowych platform. Subsidies of 50-80% available for SMEs. Includes Akademia Kompetencji Menadzerskich (up to PLN 70,000 per medium enterprise), Akademia nowych umiejetnosci, Subregion Centralny (target 800 individuals, PLN 8.24M), and Kompetencje dla sektora finansowego (target 518 participants, PLN 6.7M).

Quantifiable outcome

• Validity of Development Center assessments rated at 0.75 vs. 0.38 for standard recruitment interviews
• +3 more outcomes

Named customers47 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Synergia Szkolenia Rostowska RenataminorStrategic or Co-development PartnerProject partner in the 'Akademia nowych umiejętności' project (FESL.06.06-IP.02-07HH/23-002). SMG/KRC as lead partner with Synergia Szkolenia as co-implementer for adult education programs in the Silesian subregion. Project value: 5,256,099.20 PLN.
• Stowarzyszenie Ostrowskie Centrum Wspierania PrzedsiębiorczościcoreStrategic or Co-development PartnerLong-term strategic partner in multiple EU-funded projects including 'Kompetencje dla sektora finansowego' (as project leader) and 'Akademia kompetencji menadżerskich w zakresie transformacji cyfrowej MMŚP'. OCWP serves southern Poland participants. Collaborative project structure across multiple EU programs totaling tens of millions in combined project value.
• Stowarzyszenie Ostrowskie Centrum Wspierania PrzedsiębiorczościcoreStrategic or Co-development PartnerStrategic partner in the EU-funded 'Akademia kompetencji menadżerskich w zakresie transformacji cyfrowej MMŚP' project. OCWP handles recruitment for northern/central Poland voivodeships while SMG/KRC handles 7 southern voivodeships. Project co-funded under PO WER, targeting 400 employees of SMEs.
• Wyższa Szkoła Bankowa w Poznaniu (WSB)coreStrategic or Co-development PartnerCo-development of postgraduate programs (studia podyplomowe) in Psychology in Business, HR Management (HR Specialist and HR Manager tracks), and Influence Psychology and Coaching at WSB Poznań. Roman Kraczla serves as lecturer and program creator. WSB Chorzów campus also partners for related programs.
• Wyższa Szkoła Bankowa w Chorzowie (WSB)minorStrategic or Co-development PartnerEducational partnership for postgraduate programs in Psychology in Business and HR Management. SMG/KRC team members serve as lecturers. Jointly developed curriculum and training materials.
• PARP (Polska Agencja Rozwoju Przedsiębiorczości)coreOthersAs EU project operator/partner, SMG/KRC implements programs funded through PARP (Polish Agency for Enterprise Development). SMG/KRC serves as Operator for FESL.10.17 and FESL.06.06 projects, administering EU training subsidies for SMEs via the Baza Usług Rozwojowych (BUR) platform.
• Wojewódzki Urząd Pracy w KatowicachcoreOthersInstitutional partner for the FESL.10.17 project. As the intermediate institution (instytucja pośrednicząca), WUP Katowice oversees implementation of European Funds for Silesia 2021-2027 programs, including the Subregion Centralny projects administered by SMG/KRC.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Michael Page Poland: PageGroup-owned specialist recruiter operating in Poland across finance, HR, and sales disciplines; comparable in executive/Direct Selection search and SME/mid-market client focus.
• Antal Poland: Polish-headquartered recruitment and HR consulting firm specializing in executive search, recruitment process outsourcing, and talent development across multiple sectors including finance and industrial — a close mid-market peer.
• Hays Poland: Specialist recruitment and HR consulting firm in Poland with a comparable mix of executive search, permanent placement, and HR advisory services targeting enterprise clients in banking, automotive, and manufacturing.
• HRK (Work Service group): Polish HR consulting and executive search firm with comprehensive recruitment, assessment, and HR advisory services; closest Polish-headquartered mid-market peer in terms of integrated recruitment and HR consulting offering.

Broad incumbents

• Mercer Poland: Marsh McLennan subsidiary providing HR consulting including workforce rewards, talent assessment, and organizational design in Poland; competes for enterprise HR advisory budgets with deeper international benchmarks.
• Aon Poland (Aon Assessment Solutions): Global HR consulting and assessment provider active in Poland; directly competes in psychometric assessment and development center services with technology-enabled platforms and multinational client reach.
• Lee Hecht Harrison (LHH) Poland: Adecco-owned career transition, leadership development, and talent mobility firm with Polish operations; overlaps with SMG/KRC's executive coaching, assessment, and managerial development offerings.
• Right Management Poland: ManpowerGroup subsidiary offering talent assessment, career transition, and leadership development across Poland; directly overlaps with SMG/KRC's Assessment/Development Center and executive outplacement work but with a global delivery network.
• Randstad HR Solutions Poland: Randstad's HR consulting arm providing recruitment process outsourcing, assessment, and talent development in Poland; competes with SMG/KRC for enterprise HR consulting and recruitment mandates with broader geographic reach.

Emerging players

• Clevry (formerly Criterion Partnership): Digital psychometric assessment platform serving European HR teams; represents the technology-enabled competitive threat to traditional Assessment/Development Center and personality testing services offered by SMG/KRC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/smg-krc-poland-human-resources-region-p%C5%82d-sp-z-o-o

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SMG/KRC Poland Human Resources Region Płd. Sp. z o.o.