State Office of Administrative Hearings
The State Office of Administrative Hearings is a Texas executive-branch agency that conducts quasi-judicial contested case hearings and mediation for more than 50 referring state agencies, deploying more than 50 ALJs to resolve roughly 28,000 cases annually across eight statewide offices.
- Company typePrivate
- Founded-
- HeadquartersAustin, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What State Office of Administrative Hearings does
SOAH is a Texas state executive-branch agency headquartered in Austin that conducts quasi-judicial administrative hearings and mediation services. It adjudicates disputes referred by more than 50 state agencies and provides a neutral forum in matters between citizens, businesses, and government entities across three principal dockets: General Hearings, Driver's License Hearings (Administrative License Revocation proceedings for the Department of Public Safety), and Mediation/ADR. Approximately 28,000 contested case hearings are processed each year, supported by more than 50 Administrative Law Judges across eight offices statewide, with a total headcount of around 92.
The agency's technology stack is operationally oriented rather than product-oriented. Case filing runs through e-FileTexas, public records access through re:SearchTX, secure file transfer through Kiteworks, and remote proceedings through Zoom. In October 2025 SOAH issued an Advisory prohibiting generative AI in filings and evidence, reflecting deliberate constraints on AI use in adjudication. Standing orders issued in 2026 formalize procedures for specialized dockets in special education (IDEA) and the Permian Basin Reliability Plan.
SOAH is funded through Texas state legislative appropriations; it does not operate a commercial revenue model. Its pricing-equivalent is the per-case appropriation structure, with no private-sector billing or fee-for-service exposure. Demand drivers are regulatory and statutory referral volume from partner agencies rather than market dynamics, and the customer base is functionally a single paymaster (the State of Texas) even though end users include private parties appearing before the agency.
State Office of Administrative Hearings firmographics
Firmographics- Name
- State Office of Administrative Hearings
- Legal name
- State Office of Administrative Hearings
- Website
- https://soah.texas.gov
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The State Office of Administrative Hearings is a Texas executive-branch agency that conducts quasi-judicial contested case hearings and mediation for more than 50 referring state agencies, deploying more than 50 ALJs to resolve roughly 28,000 cases annually across eight statewide offices.
- Ownership category
- akta.pro rank
State Office of Administrative Hearings industry classification
Industry- Product category
- Administrative Adjudication Services
- NAICS
- Courts (922110), Courts (92211)
- SIC
- Services-Legal Services (8111)
- akta.pro primary industry
- Judicial Courts & Court Administration (BPAIAFAA)
- akta.pro secondary industries
- State/Provincial Courts & Judicial Administration (BPAIABAE), Court Services & Operations (Clerks, Records, Jury, Interpreters) (BPAIAFAH)
Keywords
Where State Office of Administrative Hearings is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
State Office of Administrative Hearings business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- Appropriations from Texas State Legislature: SOAH is funded through state appropriations as an executive branch agency. The Texas Legislature sets the agency's hearings capacity and funding annually.
- Public Information Request Charges: Charges for public information requests as set by the Office of the Attorney General. Requestors are notified of costs associated with their requests.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Public Information Requests - Cost-based fees |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
State Office of Administrative Hearings product offering
Product offeringCore offering
The State Office of Administrative Hearings (SOAH) is an independent, neutral Texas state executive-branch agency that conducts contested case hearings and mediation services for more than 50 referring state agencies. Administrative Law Judges adjudicate administrative disputes in matters such as driver's license revocations, IDEA special education, utility rate cases, workers' compensation, tax hearings, environmental permitting, and child protective services. SOAH also provides electronic filing, public case records access, and virtual hearing infrastructure to support these proceedings.
Product overview
The State Office of Administrative Hearings (SOAH) provides a unified platform for conducting contested administrative case hearings and alternative dispute resolution for over 50 Texas state agencies. The core service consists of General Hearings and Driver's License Hearings conducted by Administrative Law Judges, supplemented by Mediation services. Supporting infrastructure includes the e-File electronic filing system (via eFileTexas), the re:SearchTX case records portal, Zoom-based Virtual Hearing capabilities, Kiteworks secure file sharing, and hearing scheduling services. SOAH also provides self-represented litigant guides and forms. The agency conducts approximately 28,000 contested case hearings annually across eight offices statewide.
Differentiator
Problem solved
Functional benefit
Products and services
- General Hearings
Quantifiable outcome
- Approximately 28,000 contested case hearings conducted annually
- +1 more outcomes
Companies that use State Office of Administrative Hearings
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles2 records
State Office of Administrative Hearings technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature4 records
State Office of Administrative Hearings partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Office of Court Administration (OCA)coreSOAH utilizes eFileTexas.gov, the electronic filing manager established by the Office of Court Administration and certified electronic filing service providers for case document filing.
- Texas Courts - re:SearchTXcoreSOAH case records are hosted on re:SearchTX, the electronic court records system approved by the Texas Supreme Court serving as the official repository of SOAH case records.
- Over 50 Texas State Agencies (Referring Agencies)coreAgencies including TEA, DPS, DFPS, TDI, HHSC, PUC, TCEQ, CPA, TREC, and others formally refer contested cases to SOAH for administrative hearings and mediation.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
State Office of Administrative Hearings competitors and assessment
Company assessmentOthers
- Texas Office of Court Administration: Sister Texas state agency that operates eFileTexas.gov and the re:SearchTX case-records system that SOAH relies on—an ecosystem enabler and key infrastructure partner rather than a competitor.
- National Association of Administrative Law Judiciary: Professional association for administrative law judges across U.S. jurisdictions; ecosystem body that supports SOAH's ALJ workforce with training and standards.
- JAMS: Large private-sector ADR/mediation/arbitration provider; relevant for SOAH's mediation/ADR service line, though operating in commercial disputes rather than the state-administered space that SOAH monopolizes.
- National Center for State Courts: Non-profit supporting state court systems with research, technology, and policy; adjacent enabling organization for entities like SOAH that operate within state judiciaries.
Direct peers
- California Office of Administrative Hearings: California's state-level administrative hearings agency, conducting contested hearings and mediations for state agencies—a structural twin to Texas SOAH and the most directly comparable state counterpart.
- New York State Office of Administrative Hearings: New York's state-level administrative hearings agency; shares the same core function—neutral adjudication of agency-contested cases—with SOAH, just in a different jurisdiction.
- Florida Division of Administrative Hearings: Florida's state agency responsible for conducting administrative hearings and mediations across a broad range of state-agency disputes; operates with statutory decisional independence similar to SOAH.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
State Office of Administrative Hearings social profiles
Digital presenceState Office of Administrative Hearings compliance and trust
Trust signalCompliance6 records
State Office of Administrative Hearings financial estimates
Financial estimateRevenue estimate
Valuation estimate
State Office of Administrative Hearings leadership team
Management profileNumber of profiles
Profiles1 record
State Office of Administrative Hearings funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
State Office of Administrative Hearings M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about State Office of Administrative Hearings
What does State Office of Administrative Hearings do?
The State Office of Administrative Hearings (SOAH) is an independent, neutral Texas state executive-branch agency that conducts contested case hearings and mediation services for more than 50 referring state agencies. Administrative Law Judges adjudicate administrative disputes in matters such as driver's license revocations, IDEA special education, utility rate cases, workers' compensation, tax hearings, environmental permitting, and child protective services. SOAH also provides electronic filing, public case records access, and virtual hearing infrastructure to support these proceedings.
Is State Office of Administrative Hearings a public or private company?
State Office of Administrative Hearings is a private company. It is classified as state government owned and is currently operating.
When was State Office of Administrative Hearings founded?
State Office of Administrative Hearings was founded in -1. It employs 51 to 100 people.
Where is State Office of Administrative Hearings based?
State Office of Administrative Hearings is headquartered in Austin, United States, in the North America region.
How does State Office of Administrative Hearings make money?
Two revenue lines are on record. Appropriations from Texas State Legislature is the primary driver. The others are public Information Request Charges.
Who are State Office of Administrative Hearings's main competitors?
Others on record are Texas Office of Court Administration, National Association of Administrative Law Judiciary, JAMS and National Center for State Courts. Direct peers are California Office of Administrative Hearings, New York State Office of Administrative Hearings and Florida Division of Administrative Hearings.
Does State Office of Administrative Hearings have an API?
No public API is recorded for State Office of Administrative Hearings.
What industry is State Office of Administrative Hearings in?
State Office of Administrative Hearings's product category is Administrative Adjudication Services. Its primary akta.pro industry code is BPAIAFAA, Judicial Courts & Court Administration, with a secondary code of BPAIABAE, State/Provincial Courts & Judicial Administration. Its NAICS code is 922110 and its SIC code is 8111.