Sociaal Werk De Kaai

Name

Sociaal Werk De Kaai

Legal name

Sociaal Werk De Kaai

Website

https://sociaalwerkdekaai.nl

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Social Work Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

School Counseling & Guidance Services (Academic/Social-Emotional) (EDAJALAF), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Social work services
• Community welfare
• School social work
• Neighborhood mediation
• Independent complaints handling

Headquarters

HQ city

Heerenveen, Friesland

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government-funded Social Services: Sociaal Werk De Kaai operates as an ANBI (Algemeen Nut Beogende Instelling - Public Benefit Organization) and provides social work services primarily funded through municipal contracts. The organization previously served Heerenveen municipality until January 1st and currently serves Schiermonnikoog, Vlieland, and Terschelling municipalities.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Sociaal Werk De Kaai provides community-based social work services to inhabitants of the Dutch Waddeneilanden (Schiermonnikoog, Vlieland, Terschelling), including counseling on financial worries, relationships, parenting, loneliness, and mental health. It also delivers school social work, neighborhood mediation, an independent complaints committee for Heerenveen and Ooststellingwerf, and information & advice services. Services are light and short-term where possible, with referral to specialized care when needed, and are funded through municipal contracts rather than direct client payment.

Product overview

Sociaal Werk De Kaai is part of Tintengroep and provides social work services to residents of the Wadden Islands Schiermonnikoog, Vlieland, and Terschelling. The organization offers a portfolio of interconnected services including Maatschappelijk werk (social work), Schoolmaatschappelijk werk (school social work), and Onafhankelijke klachtencommissie (independent complaints committee). Core service delivery includes Information & Advice, Individual assistance trajectories, and Collective services (open/closed intake, meetings, self-organization support). The Klantportaal provides online access to customer dossiers. Supporting platforms include VIP (Vrijwilligers Informatie Platform) for volunteer matching and Impacter for impact measurement. Services address issues including financial worries, relationships, parenting, and loneliness.

Differentiator

Problem solved

Functional benefit

Products and services

• Maatschappelijk werk (Social Work) General social work counseling for residents of the Waddeneilanden, providing a listening ear and help finding solutions for self-confidence, anxiety, loneliness, relationship problems, loss, financial worries, parenting questions, and coping with disability or chronic illness.
• Schoolmaatschappelijk werk (School Social Work) Short-term psychosocial assistance for parents and students dealing with behavioral problems, emotions, social contacts, and issues related to parenting, divorce, grief, growing up, and school. Acts as a bridge functionary between parents, students, and school, and refers to external help when needed.
• Onafhankelijke klachtencommissie (Independent Complaints Committee) Independent complaints committee for the municipalities of Heerenveen and Ooststellingwerf, allowing residents to express dissatisfaction or file complaints about social work service delivery. Complaints are handled via Tintengroep's complaints officer and committee.
• Klantportaal (Customer Portal) Online portal hosted on mijn.regas.nl where clients can log in to view their own dossier. Customers receive an email invitation from their social worker to access the portal. Provides secure digital access to case files behind two-factor authentication.
• Buurtbemiddeling (Neighborhood Mediation) Neighborhood mediation service using trained volunteers to help neighbors in conflict situations communicate and find their own solutions. Case registration is supported via the CCV system under Tintengroep's data protection agreements.
• Informatie en Advies (Information and Advice) Information and advice services for simple questions from customers. Registration captures postal code area and general topic; name and address are added only if follow-up is expected.
• Individueel hulpverleningstraject (Individual Assistance Trajectory) Individual assistance trajectories covering intake for cases such as school social work and socio-legal assistance. Dossier includes start date, trajectory type, contact details, emergency contacts, help request, family situation, and trajectory progress.
• Collectieve dienstverlening (Collective Services) Group-oriented services including open intake, closed intake, single meetings, support for self-organization, and network meetings. Effectiveness is measured through Tinten-methodology questionnaires with anonymized responses.
• Vrijwilligers Informatie Platform (VIP) Platform where volunteers and job seekers find each other for matching purposes. Participants can appear anonymously or with a brief description; contact details are shared with providers after matching.

Quantifiable outcome

• Reduction in need for specialized care through early intervention
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• TintengroepcoreStrategic or Co-development PartnerTintengroep is the parent organization of Sociaal Werk De Kaai. Tintengroep consists of various foundations and is a social supporter active in social work, preschool, daycare, training, and advisory services across Groningen, Drenthe, Flevoland, Friesland, and Overijssel. Sociaal Werk De Kaai operates as one of Tintengroep's work organizations.
• Veilig Thuis FryslâncoreStrategic or Co-development PartnerReferral partner for domestic violence concerns. Clients are referred to Veilig Thuis Fryslân (0800-2000, 24/7) when they have domestic violence concerns. Part of the care referral network.
• Adviespunt Zorgbelang FryslânminorStrategic or Co-development PartnerReferral partner for independent client support. Clients are referred to Adviespunt Zorgbelang Fryslân for independent client counseling. Contact: 085 4 832 432, [email protected].
• GGD (Community Health Service)minorStrategic or Co-development PartnerFor source and contact research related to disease prevention (e.g., COVID-19), Sociaal Werk De Kaai may process location and time data in collaboration with GGD.
• Gemeenten (Municipalities)coreStrategic or Co-development PartnerMunicipalities (Gemeenten) are the primary funders and commissioners of social work services. Sociaal Werk De Kaai receives assignments from municipalities for social work services and reports trends anonymously to municipal commissioners.
• Housing Corporations and Welfare OrganizationsminorStrategic or Co-development PartnerPart of the referral and collaboration network. Sociaal Werk De Kaai may receive referrals from or collaborate with housing corporations and welfare organizations.
• Schools and ChildcareminorStrategic or Co-development PartnerCollaboration partners for school social work services. Schools and childcare organizations may refer students or families to Sociaal Werk De Kaai.
• Healthcare Providers (Huisartsen, Wijkverpleegkundigen)minorStrategic or Co-development PartnerHealthcare providers such as general practitioners and district nurses are part of the referral network for social work services.
• Stichting Veilig Thuis, COA, Belastingdienst, PolitieminorStrategic or Co-development PartnerGovernment organizations with which Sociaal Werk De Kaai may share personal data when necessary for service provision.
• Meitinkers (Gemeente Heerenveen)minorStrategic or Co-development PartnerAfter Sociaal Werk De Kaai discontinued services for Heerenveen municipality (January 1st), residents are referred to Meitinkers - district-based social workers employed by the municipality.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Tintengroep: Parent organization of Sociaal Werk De Kaai and the largest direct comparable: a Dutch social-work foundation delivering maatschappelijk werk, schoolmaatschappelijk werk, neighborhood mediation and welfare services across five northern provinces. Identical service portfolio, methodology (Tinten), and operating model.
• Socius Wageningen-Renkum: Dutch regional social-work organization providing maatschappelijk werk, school social work, and community support services funded by municipal contracts. Directly comparable in service mix, subsidy-funded model, and target population of residents facing life challenges.
• Stichting Welzijn Rivierstroom: Regional Dutch welfare foundation delivering social work, community support, and citizen-initiative facilitation under municipal contracts in the Rivierenland region. Highly comparable nonprofit structure, community-led GTM, and service portfolio.
• Stichting MEE Utrecht, Stichting MEE Gelderse Rivierenland en Flevoland: Dutch network of MEE foundations providing non-medical social support, client advocacy, and information/advice to residents — operating model, target segments, and municipal funding streams closely mirror Sociaal Werk De Kaai's information & advice and client support work.

Others

• Sociaal Werk Nederland: Dutch sector association for social work organizations — De Kaai's quality label and HKZ certification both come from this ecosystem; not a direct competitor but a thematically related ecosystem participant that shapes standards and tenders.

Broad incumbents

• Kwintes: Larger Dutch social care organization supporting vulnerable residents with social work, housing assistance, and welfare guidance; funded through municipal and healthcare contracts — same customer base and funding model as Sociaal Werk De Kaai but with a broader, multi-region footprint.
• Rode Kruis Nederland: National Dutch humanitarian organization providing social support, welfare guidance, and community-based assistance — adjacent overlap with De Kaai's community social work, particularly around crisis support and resident wellbeing.
• Leger des Heils Nederland: Large Dutch social services organization operating nationwide across welfare, housing support, family support, and social work — overlaps with Sociaal Werk De Kaai's social-work and referrals but operates at much larger scale and broader scope.

Regional players

• Adviespunt Zorgbelang Fryslân: Fryslân-based independent client support and advice point that Sociaal Werk De Kaai refers residents to; comparable function as a regional non-medical advocacy and information service for residents in the same province.
• Veilig Thuis Fryslân: Regional Fryslân domestic-violence and social-care advisory organization; De Kaai directly refers clients to Veilig Thuis Fryslân, making it a close network peer in the same province serving overlapping at-risk populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sociaalwerkdekaai

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sociaal Werk De Kaai