Sociale Zaken Maastricht-Heuvelland

What Sociale Zaken Maastricht-Heuvelland does

Sociale Zaken Maastricht-Heuvelland is a municipal government department operating under Gemeente Maastricht (Municipality of Maastricht) in the Netherlands. It delivers statutory social welfare services to residents of Maastricht and four Heuvelland municipalities (Gulpen-Wittem, Meerssen, Vaals, and Valkenburg aan de Geul). The service portfolio spans income support (bijstand, bijzondere bijstand, individuele inkomenstoeslag up to €781 annually), debt counseling (hulp bij geldzorgen), care and support under the Social Support Act (Wmo), youth and family services (jeugdhulp, kind en gezin), employment assistance (werk vinden), integration programs (inburgering), and targeted support for entrepreneurs via the Zelfstandigenloket.

The organization operates a DigiD-authenticated online portal (Mijn Overzicht) alongside a phone hotline (14 043), postal correspondence, and physical neighborhood service points (wijkservicepunten) in De Heeg, Wittevrouwenveld, Mariaberg, and Malberg. The BerekenJeRecht tool provides self-service eligibility checking for municipal benefits. Service delivery is coordinated with a network of partner organizations including Trajekt, Kredietbank Limburg, Humanitas, VGZ Zuid-Limburg, Leergeld, and various sports/cultural participation funds.

All services are government-funded through the municipal budget and provided free of charge to eligible residents. The organization has 18 employees and holds no commercial revenue. As a public-sector entity, it is not subject to market competition, venture funding, or ownership changes, and operates within a fixed statutory mandate.

Name

Sociale Zaken Maastricht-Heuvelland

Legal name

Sociale Zaken Maastricht-Heuvelland (Gemeente Maastricht)

Website

https://socialezaken-mh.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Sociale Zaken Maastricht-Heuvelland is a municipal government department under Gemeente Maastricht providing free statutory social welfare services — income support, debt counseling, Wmo care, youth and family services, and employment assistance — to residents of five Limburg municipalities in the Netherlands.

Ownership category

akta.pro rank

Product category

Public Social Welfare Services

NAICS

Individual and Family Services (6241), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

akta.pro secondary industries

Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD), Social Care & Long-Term Care Benefits Administration (BPAIAKAK)

Keywords

• Municipal social services
• Welfare benefits administration
• Debt counseling services
• Youth and family support
• Employment assistance programs

Headquarters

HQ city

Maastricht

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Public funding: Government-funded organization providing social services funded through municipal taxes and government budgets. Services are provided free of charge to eligible residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Sociale Zaken Maastricht-Heuvelland is a municipal government department that administers social welfare services for residents of the Maastricht-Heuvelland region. It provides income support (bijstand, individuelle inkomenstoeslag, bijzondere bijstand), Wmo care and support, youth and family services, debt counseling (including for entrepreneurs), employment assistance, integration programs for newcomers, and allowances for low-income residents. All services are government-funded and free of charge to eligible residents.

Product overview

Sociale Zaken Maastricht-Heuvelland is a municipal government service providing a comprehensive suite of social welfare and support programs for residents of Maastricht and the Heuvelland region (including Gulpen-Wittem, Meerssen, Vaals, and Valkenburg aan de Geul). The organization does not operate a traditional technology product but rather offers citizen-facing government services organized around key life domains: income support (bijstand, individuelle inkomenstoeslag, bijzondere bijstand), care and support (Wmo, jeugdhulp), family services (kind en gezin), youth assistance, employment services, and financial support programs (tegemoetkomingen). Additional services include inburgering for newcomers, debt counseling for entrepreneurs, and the BerekenJeRecht self-service eligibility checker. The organization also maintains the Sociale Kaart Maastricht, a social map resource for residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Bijstand / Uitkering (Welfare Benefits)

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• TrajektcoreImplementation/ SI/ Consulting PartnerProvides wijkservicepunten (neighborhood service points) where residents can receive free advice, information and support with applications. Service points are available in Heuvelland municipalities and Maastricht including De Heeg, Wittevrouwenveld, Mariaberg and Malberg.
• Kredietbank LimburgcoreImplementation/ SI/ Consulting PartnerCollaborates with Kredietbank Limburg as part of the Zelfstandigenloket (Self-Employed Desk) to provide comprehensive debt assistance to entrepreneurs and business owners.
• ZelfstandigenloketcoreImplementation/ SI/ Consulting PartnerA specialized desk for entrepreneurs providing integrated support including debt counseling, financial guidance, and business reorientation services for entrepreneurs whose businesses are not viable.
• VGZ Zuid-LimburgminorOthersProvides collective health insurance services for residents of Zuid-Limburg through a collective arrangement.
• Stichting Leergeld Maastricht & HeuvellandminorOthersHelps children from families with limited financial means to participate in school activities, sports, and cultural events.
• HumanitasminorOthersProvides money management assistance and Get a Grip programme for young people and money management support services.
• Jeugdfonds Sport & Cultuur LimburgminorOthersProvides funding for children from low-income families to participate in sports and cultural activities.
• Volwassenenfonds Sport & Cultuur LimburgminorOthersProvides funding for adults with minimum income to participate in sports and cultural activities.
• Stichting BabyspullenminorOthersProvides baby supplies assistance to families in need.
• Speelgoedbank TrajektminorOthersProvides toys and play materials to families in the Maastricht, Valkenburg and Heuvelland area.

Recent moves1 record

Expansion highlights3 records

Direct peers

• Gemeente Rotterdam: Rotterdam's Werk en Inkomen department administers welfare benefits, debt assistance (Schuldhulpverlening), and social support services for Rotterdam residents, offering the same integrated social-services mandate as the subject organization.
• Gemeente Eindhoven: Eindhoven's social domain administers welfare, debt relief, and care support for residents, comparable in service breadth and municipal-government operating model to the subject organization.
• Gemeente Utrecht: Utrecht's Werk en Inkomen division delivers bijstand, debt counseling, and social support programs with both digital and physical access points, closely mirroring the integrated delivery model of Sociale Zaken Maastricht-Heuvelland.
• Gemeente Amsterdam: Amsterdam's municipal social services (Werk, Participatie en Inkomen) deliver bijstand, Wmo, debt counseling, and youth services through a multi-channel model — directly comparable in scope to Sociale Zaken Maastricht-Heuvelland, though at significantly larger scale.
• Gemeente Groningen: Groningen's Werk en Inkomen division administers welfare, debt relief, and participation programs with both online and physical access channels, matching the integrated delivery approach of Sociale Zaken Maastricht-Heuvelland.
• Gemeente Arnhem: Arnhem's social services cluster provides bijstand, Wmo, debt counseling, and youth services under a comparable municipal-government model, useful as a like-for-like peer of similar regional scale.
• Gemeente Den Haag: Den Haag's social services cluster provides income support, Wmo, youth care, and integration services through municipal channels — a direct functional peer for welfare and benefits administration in a major Dutch municipality.

Broad incumbents

• UWV (Uitvoeringsinstituut Werknemersverzekeringen): National Dutch employee insurance agency administering unemployment benefits (WW), WIA, and re-employment services. Broader and national in scope, but overlapping heavily with the employment-support and income-benefit mandate handled by municipal social services.
• SVB (Sociale Verzekeringsbank): Dutch social insurance bank administering national benefits such as AOW, AKW, and Anw. Overlaps with the income-support function served by municipal social services departments, though at national scale and with statutory remit.

Emerging players

• Wigo4it: Cooperative IT venture of four large Dutch municipalities (Amsterdam, Rotterdam, Den Haag, Utrecht) building shared welfare-technology platforms for benefit administration — directly comparable to the digital infrastructure challenges addressed by the subject organization's DigiD portal.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sociale-zaken-maastricht-heuvelland

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Sociale Zaken Maastricht-Heuvelland