Sofitel Phnom Penh Phokeethra

What Sofitel Phnom Penh Phokeethra does

Sofitel Phnom Penh Phokeethra is a 5-star luxury hotel operating 201 rooms and suites along the Mekong River in Phnom Penh, Cambodia, under the Sofitel brand of Accor SA (headquartered in Paris, France). The property offers a vertically integrated hospitality platform with nine dining venues spanning French (La Coupole), Italian (Do Forni), Chinese (Fu Lu Zu), and Japanese (Hachi) cuisines, plus bars and lounges; Cambodia's largest MICE infrastructure anchored by a 1,800 sqm Grand Ballroom (capacity 1,500) with MaxHub interactive displays and LED video walls; and full-service wellness facilities including Phokeethra Sports Club (tennis, squash, pool, fitness), Sofitel Spa with ten treatment rooms, and Sofitel Fitness.

The business operates across four revenue streams: room revenue (Superior through Opera Suite tiers with complimentary minibars), food and beverage, meetings and events, and wellness/spa services, augmented by wedding packages and ancillary services such as luxury laundry, florals, and airport transportation. Pricing is publicly disclosed, with promotional tiers starting at USD 180 net per night for long-stay and USD 190 net per night for staycation, plus unit-priced F&B (e.g., sushi buffet at USD 35++ per person, French Riviera Brunch at USD 65++ per person). Technology is conventional hospitality IT — Accor's global booking platform, Resdiary for restaurant reservations, menumodo for digital menus, and MaxHub meeting hardware — with no disclosed proprietary AI or ML capabilities.

The property serves four primary customer segments: luxury leisure travelers (both domestic and international), corporate and MICE clients (meetings, conferences, incentive travel), wedding and social event customers, and families. Distribution combines direct booking via the hotel website, a dedicated corporate/MICE sales team, and indirect channels through Accor's all.accor.com platform, the ALL (Accor Live Limitless) loyalty program, OTAs, and traditional travel agencies. The asset holds the first Green Globe Certification in Phnom Penh and was re-certified for 2025, used as a sustainability differentiator in corporate and inbound leisure RFPs.

Name

Sofitel Phnom Penh Phokeethra

Legal name

ACCOR SA

Website

https://sofitel-phnompenh-phokeethra.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

5-star luxury hotel in Phnom Penh with 201 rooms, nine dining venues, Cambodia's largest ballroom, spa, and sports club, serving luxury leisure, corporate MICE, wedding, and family segments under the Accor Sofitel brand.

Ownership category

akta.pro rank

Product category

Luxury Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Heritage & Palace Luxury Hotels (THAGACAF)

akta.pro secondary industries

Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC), Historic/Heritage Conference Hotels (THAGALAL)

Keywords

• Luxury hotel accommodations
• Fine dining restaurants
• Meetings and events venues
• Wedding and celebration services
• Wellness and spa services

Headquarters

HQ city

Phnom Penh

HQ country

Cambodia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Room Revenue: Core revenue from 201 luxury rooms and suites including Superior, Luxury, Club Rooms, Junior Suites, Prestige Suites, and Opera Suites. Complimentary minibar included with stays.
2. Food & Beverage: Nine dining venues including La Coupole (French), Do Forni (Italian), Fu Lu Zu (Chinese), Hachi (Japanese), Le Bar, Club Millésime, Phokeethra Sports Bar, Champagne Boutique, and Cigar Chamber.
3. Meetings & Events: MICE venues including Grand Ballroom (largest in Cambodia, 1800 sqm, 1500 guests), Ballrooms, Phokeethra meeting rooms, and Phokeethra Sky. Corporate packages and wedding services.
4. Wellness & Recreation: Phokeethra Sports Club (tennis, squash, fitness studio, swimming pool), Sofitel Spa with 10 treatment rooms, So Fit gym. Group exercise classes in partnership with Katy Dance Studio.
5. Spa Services: So Spa offers traditional massage treatments using French products and natural Asian remedies. Uses Clarins and Ytsara skincare products.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Sofitel Phnom Penh Phokeethra operates a 5-star luxury hotel offering 201 rooms and suites across 8 categories, 9 distinct dining venues, the largest ballroom in Cambodia (1,800 sqm for events up to 1,500 guests), full-service spa with 10 treatment rooms, a sports club with tennis/squash/pool/fitness, and comprehensive wedding and MICE services. The property blends French colonial heritage with Khmer cultural elements along the Mekong River in central Phnom Penh, operating under the Sofitel brand within ACCOR SA's global portfolio.

Product overview

Sofitel Phnom Penh Phokeethra is a 5-star luxury hotel offering an integrated hospitality experience with multiple distinct service pillars. The core offerings include: Rooms & Suites (8 accommodation categories from Superior to Opera Suite), Restaurants & Bars (9 dining venues spanning international, French, Italian, Chinese, and Japanese cuisines), Meetings & Events (Grand Ballroom plus multiple meeting spaces with hybrid event capabilities), and Wellness (sports club, spa, and fitness facilities). Additional service modules encompass Wedding Services, Luxury Services (laundry, florals, chocolat), Transportation, CSR Activities, and special packages including Long Stay Offer, Staycation, and Kids Camp programs. The hotel integrates third-party platforms including menumodo for digital menus, Resdiary for restaurant reservations, and Accor App for booking and loyalty integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Rooms & Suites

Quantifiable outcome

• 98% guest recommendation rate on Agoda with 8.7/10 overall rating
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Katy Dance StudiominorStrategic or Co-development PartnerPartnership for group fitness classes at Phokeethra Sports Club. Katy Dance Studio collaborates with the hotel to offer yoga, aerobics, Pilates, Latin dance, and cardio classes as part of the wellness programming.
• Wat ChocolateminorStrategic or Co-development PartnerCollaboration for Afternoon Tea service featuring Cambodian chocolate. Wat Chocolate is described as the first Cambodian chocolate maker, providing exclusive afternoon tea pairings at Le Bar.
• Accor SAcoreOthersParent company providing global brand infrastructure, distribution network, loyalty program (ALL), centralized booking platforms, and operational standards. ACCOR SA headquartered at 110 Avenue de France, 75013 PARIS, France with capital of EUR 700,317,363.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hyatt Regency Phnom Penh: International upper-upscale hotel in Phnom Penh targeting business travelers and events. Competes with Sofitel Phnom Penh Phokeethra for corporate and MICE bookings in the same primary market.
• Raffles Hotel Le Royal: Heritage luxury hotel in Phnom Penh operated within the Accor group (post-Fairmont/Raffles consolidation). Directly comparable colonial-era luxury positioning, similar leisure + corporate + MICE mix in the same city.
• Sofitel Legend Metropole Hanoi: Flagship Sofitel heritage luxury hotel in Hanoi with similar MICE, F&B, spa, and heritage positioning. Closely comparable brand-level product offering and operating model across Southeast Asia.
• InterContinental Phnom Penh: International full-service luxury brand in Phnom Penh with significant MICE facilities and F&B venues. Closely comparable business mix and customer segments in the same city.
• NagaWorld Hotel & Entertainment Complex: Integrated hotel, casino, and entertainment complex in Phnom Penh. Competes for premium leisure, MICE, and F&B demand, though anchored by gaming rather than heritage luxury.
• Rosewood Phnom Penh: Ultra-luxury international hotel in central Phnom Penh occupying upper floors of a tower. Directly competes for high-end leisure, corporate, and F&B demand with similar premium positioning.

Regional players

• Park Hyatt Saigon: Luxury international hotel in Ho Chi Minh City. Comparable urban luxury positioning, premium F&B, and corporate/event clientele within Southeast Asia's main Indochina corridor.
• Raffles Grand Hotel d'Angkor: Heritage luxury hotel in Siem Reap operated within the Accor group. Closely comparable colonial-heritage luxury positioning and Sofitel's sister-brand competitor within Cambodia's tourism ecosystem.

Emerging players

• Shangri-La Phnom Penh (if operating): International luxury hotel expected to enter Phnom Penh's market. Represents the wave of new luxury supply that could pressure Sofitel's pricing and share going forward.

Broad incumbents

• Accor SA (parent benchmark): Parent group of Sofitel Phnom Penh Phokeethra. Provides brand standards, distribution, and benchmarks Sofitel properties' financial performance across the global luxury and upper-upscale portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SofitelPhnomPen
• YouTubeyoutube.com/channel/UCllfU_BC-hgnEHBZW6cG6Iw/featured
• Facebookfacebook.com/SofitelPhnomPenhPhokeethra
• Instagraminstagram.com/sofitelphnompenh
• LinkedInlinkedin.com/company/sofitel-phnom-penh-phokeethra

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sofitel Phnom Penh Phokeethra