Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz

What Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz does

The Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz (BMASGPK) is the Austrian Federal Ministry for Labour, Social Affairs, Health, Care and Consumer Protection, headquartered in Vienna with 305 employees per the firmographic data. It serves as the national regulatory and policy authority for five interconnected domains: labor market policy, social security and welfare, healthcare, long-term care, and consumer protection. The ministry administers a portfolio of public services including the ELGA electronic health record, the electronic vaccination record, the Gesundheitsberatung 1450 health navigation hotline, and the national wastewater monitoring system operated through AGES, which tracks SARS-CoV-2, influenza, and RSV across 20 Austrian treatment plants with results published as Open Data.

The ministry's core service offerings include social welfare programs (Schulstartklar! providing €150 per child for school supplies, WOHNSCHIRM homelessness prevention, Unterstützungsfonds for single parents), pension-related products (the new Teilpension partial pension introduced January 2026, voluntary pension splitting reaching a record 1,877 transfers in 2025), care quality certifications (NQZ for nursing homes, ÖQZ-24 for 24-hour care agencies, NESTORGOLD for age-appropriate workplaces), and consumer protection frameworks (Anti-Mogelpackung shrinkflation labeling, Watchlist Internet anti-fraud initiative). Its digital infrastructure spans multiple portals including sozialministerium.gv.at, gesundheit.gv.at, impfen.gv.at, and form.gov.at, with accessibility features in Austrian Sign Language and Easy Language. The ministry also operates the Hitzetelefon (0800 880 800) for heat-related health guidance and co-runs the Disability History Project with Haus der Geschichte Österreich (extended until 2027).

As a federal government entity, BMASGPK operates not through commercial revenue but via annual federal budget allocations. Service delivery occurs through a network of channel partners including the Austrian Public Employment Service (AMS), social insurance carriers (Kranken-, Pensions-, Unfallversicherung), the nine federal states (Bundesländer), AGES, and GeoSphere Austria. Distribution combines digital self-service portals, hotline services (1450, 0800 880 800), and federated administrative offices serving Austria's ~9 million residents across multiple persona segments: workers and retirees, families with children, elderly requiring care, people with disabilities, healthcare patients and providers, consumers, and employees/job seekers.

Name

Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz

Legal name

Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz

Website

https://sozialministerium.gv.at

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

The Austrian Federal Ministry for Labour, Social Affairs, Health, Care and Consumer Protection (BMASGPK) is the national policy authority in Vienna regulating labor, pension, healthcare, care, and consumer protection services for Austria's residents through digital platforms, social programs, and quality certifications.

Ownership category

akta.pro rank

Product category

Government Social Services and Public Administration

NAICS

Individual and Family Services (6241), Emergency and Other Relief Services (62423), International Affairs (92812)

SIC

Services-Social Services (8300)

akta.pro primary industry

Public Health Policy, Planning & Governance (BPAIAJAB)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Health Systems Strengthening & Global Health Technical Assistance (BPADAEAH)

Keywords

• Social security administration
• Public health policy
• Labor market regulation
• Consumer protection law
• Pension system governance

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Technology or R&D

Distribution channels6 records

Marketing channels7 records

Core offering

The Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz (BMASGPK) is the Austrian Federal Ministry that administers national policy and public services across five domains: labour/work, social affairs and welfare, healthcare, long-term care, and consumer protection. It administers social security and pension programs, governs the healthcare system, regulates labor law and worker protections, enforces consumer protection (including the Anti-Mogelpackungs-Gesetz against shrinkflation), implements disability equality law, and funds nationwide support initiatives such as the WOHNSCHIRM homelessness prevention program, the Schulstartklar! school supplies action, and the Hitzetelefon heat hotline.

Product overview

Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz (BMASGPK) is the Austrian Federal Ministry for Labour, Social Affairs, Health, Care and Consumer Protection. It does not offer a unified software product but rather operates a portfolio of public service programs and digital health services. Key offerings include the WOHNSCHIRM homelessness prevention program, Schulstartklar! and Schulstartplus! education support programs, the Hitzetelefon heat hotline service, and digital health infrastructure such as ELGA (electronic health records), the electronic vaccination record, and the Gesundheitsberatung 1450 health navigation service. The ministry also operates the Abwassermonitoring reference center for wastewater-based disease surveillance. Quality certifications offered include ÖQZ-24 for 24-hour care agencies, NQZ for nursing homes, and NESTORGOLD for age-appropriate workplaces. The ministry administers several awards including the Papageno Media Prize for suicide-preventive reporting and the State Prize for voluntary engagement.

Differentiator

Problem solved

Functional benefit

Brands

• NESTORGOLD Gütesiegel: Quality seal awarded by the Social Ministry for age-appropriate, generation-friendly, and gender-fair workplace practices in Austrian companies and organizations
• NQZ – Nationales Qualitätszertifikat für Alten- und Pflegeheime
• ÖQZ-24 – Österreichisches Qualitätszertifikat für Vermittlungsagenturen in der 24-Stunden-Betreuung
• Papageno-Medienpreis
• WOHNSCHIRM
• Schulstartklar!
• Gesund aus der Krise

Products and services

• WOHNSCHIRM (Homelessness Prevention Program) National program by the Austrian Federal Ministry that prevents and ends homelessness, providing information, support, and housing services across Austria.
• Schulstartklar! (School Supplies Support Action) Action providing 150 euros for school supplies to eligible Austrian families at the start of the school year, activated and redeemed digitally through the Schulstart app.
• Schulstartplus! Support program providing 150 euros per semester for children from families at risk of poverty, administered by the Austrian Federal Ministry.
• Unterstützungsfonds für Alleinerziehende (Single Parent Support Fund) Support fund providing financial assistance to single parents in Austria who are not receiving child maintenance, maintenance advance, or survivor benefits.
• Teilpension (Partial Pension) Statutory partial pension scheme introduced in January 2026 allowing older workers in Austria to reduce working hours while simultaneously drawing a portion of their pension.
• Hitzetelefon (Heat Hotline) Free nationwide hotline (0800 880 800) operated by the health ministry providing information and practical tips to protect health and well-being during hot weather, part of the National Heat Protection Plan (Nationaler Hitzeschutzplan).
• Gesundheitsberatung 1450 Health navigation and telephone advisory service providing Austrian citizens with guidance on health-related questions and appropriate care pathways.
• ELGA (Elektronische Gesundheitsakte) Electronic health record system giving Austrian citizens digital access to their radiology and laboratory results, with broader health data integration.
• Elektronischer Impfpass (Electronic Vaccination Record) Digital vaccination record system enabling Austrian citizens to access and manage their vaccination documentation.
• Nationale Referenzzentrale für Abwassermonitoring (Wastewater Monitoring Reference Centre) National wastewater-based epidemiological surveillance system operated by AGES on behalf of the ministry, monitoring 24-hour mixed samples from 20 wastewater treatment plants across Austria for SARS-CoV-2, Influenza A and B, and RSV, with results published daily at abwasser.ages.at.
• ÖQZ-24 (Austrian Quality Certificate for 24-Hour Care Placement Agencies) Quality certificate awarded by the Austrian Federal Ministry to 24-hour care placement agencies that demonstrate reliable and transparent mediation services.
• NQZ (National Quality Certificate for Old-Age and Nursing Homes) National quality certificate awarded by the ministry to old-age and nursing homes demonstrating high quality care standards.
• NESTORGOLD Gütesiegel (Quality Seal for Age-Appropriate Workplaces) Quality seal awarded by the Austrian Federal Ministry to companies and organizations demonstrating exemplary commitment to age-appropriate work design, generational management, and gender fairness.
• Disability History Project Ministry-funded cultural heritage project with Haus der Geschichte Österreich (hdgö) that documents, collects, and exhibits the history and perspectives of people with disabilities in Austria, including an online exhibition 'Selbst bestimmt!' and oral history interviews.
• Papageno-Medienpreis (Media Prize for Suicide-Preventive Reporting) Media prize awarded by the Austrian Federal Ministry to recognize responsible journalism in suicide prevention and mental health reporting.
• Staatspreis für freiwilliges und ehrenamtliches Engagement (State Prize for Voluntary and Civic Engagement) Annual state prize awarded by the Austrian Federal Ministry to recognize outstanding voluntary and civic engagement in Austria.
• Bundestierschutzpreis (Federal Animal Welfare Prize) Federal animal welfare prize awarded by the Austrian Federal Ministry to recognize special commitment to animal welfare in Austria.

Quantifiable outcome

• 1,877 pension splits completed in 2025, a new record
• +3 more outcomes

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Brazil (Government of Brazil)coreStrategic or Co-development Partner · 1 March 2026Social security agreement between Austria and Brazil entered into force on 1 March 2026, providing coordination of pension rights and social security coverage for workers moving between the two countries.
• Japan (Government of Japan)coreStrategic or Co-development Partner · 1 December 2025Bilateral agreement on social security between Austria and Japan entered into force on 1 December 2025, following about 15 years of negotiations, finalization in Tokyo in March 2023, and signing on 19 January 2024. The agreement determines which social insurance law applies to cross-border activities. Employees temporarily sent by Austrian companies to Japan remain insured in Austria but additionally in the host country's health and accident insurance (at Japan's request, for residence permit compliance). In the pension sector, the agreement includes provisions for aggregation of insurance periods and pension export. Persons who worked in both Austria and Japan can claim partial pensions from both states.
• Mongolia (Government of Mongolia)coreStrategic or Co-development Partner · 1 December 2025Austria signed a social security agreement with Mongolia, expanding its international social security network to provide coordination of pension and social insurance coverage for cross-border workers.
• AGES - Österreichische Agentur für Gesundheit und Ernährungssicherheit GmbHcoreStrategic or Co-development Partner · 19 November 2025AGES operates the new Nationale Referenzzentrale für Abwassermonitoring on behalf of the health ministry. Since 19 November 2025, AGES conducts wastewater monitoring for SARS-CoV-2, Influenza A and B, and RSV. Samples from 20 wastewater treatment plants across Austria are collected as 24-hour mixed samples, transported under refrigeration, and molecularly analyzed in AGES laboratories. Results (viral loads and SARS-CoV-2 variants) are published daily at abwasser.ages.at and provided as Open Data. AGES also performs variant sequencing in cooperation with CeMM (Forschungszentrum für Molekulare Medizin).
• Haus der Geschichte Österreich (hdgö)coreStrategic or Co-development Partner · 1 April 2024The ministry partners with Haus der Geschichte Österreich (hdgö) on the Disability History Project (Disability History Project bis 2027 verlängert). The project, funded by BMASGPK, aims to strengthen the history and perspectives of people with disabilities in Austria's cultural heritage. A focus group of self-advocates, activists, researchers, and community archivists decides on objects alongside hdgö. The collection currently includes over 100 objects with over 400 offered. An online exhibition 'Selbst bestimmt!' (hdgoe.at/mitschreiben/selbst-bestimmt) makes the collection accessible online. Oral history interviews are conducted with donors using a trauma-informed approach.
• Alterssicherungskommission (Old-Age Security Commission)coreStrategic or Co-development PartnerThe Alterssicherungskommission, comprising pension insurance experts and economists, continuously monitors the development of pension expenditures for the statutory pension insurance and civil servant pensions. Expert calculations incorporate real data from pension insurance carriers, current economic forecasts, and demographic developments. Christine Mayrhuber was appointed as the new chair. The commission publishes mid-term expert opinions (Mittelfristgutachten) on pension system financing.
• Sozialversicherungsträger (Social Insurance Carriers)coreStrategic or Co-development PartnerThe ministry coordinates with Austria's social insurance carriers (Krankenversicherung, Pensionsversicherung, Unfallversicherung) who administer health insurance, pension insurance, and accident insurance for Austrian citizens. This includes the Nationales Impfgremium for vaccination policy and the Bundes-Zielsteuerungskommission for health reform.
• AMS Österreich (Arbeitsmarktservice)coreChannel Partner/ Reseller/ DistributorThe Austrian Public Employment Service operates under ministry oversight, providing job placement, labor market policy programs, vocational training, and reintegration services. Programs include Aktion 55+ for older job seekers, fit2work for reintegration after illness, and Fachkräftebarometer for skill gap analysis.
• EU and international bodies (EU Commission, WHO, ILO, OECD)coreStrategic or Co-development PartnerThe ministry participates in European health and social policy cooperation including the EU Health Programme, European Social Fund (ESF), European Globalization Adjustment Fund, WHO frameworks, ILO conventions, OECD research programs, and international pandemic agreements (IHR 2005). Austria will host the IVSS Regionalforum Europa 2027 (International Social Security Association).
• European Hospital and Healthcare Federation (HOPE)minorStrategic or Co-development PartnerAustria participates in HOPE (European Hospital and Healthcare Federation), exchanging knowledge on hospital management, healthcare quality, and healthcare system organization with other European countries through the HOPE Exchange Programme.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Bundesministerium für Gesundheit (Germany): German federal ministry responsible for health policy and oversight. Highly comparable national-level public health administration with analogous regulatory authority and eHealth infrastructure mandate.
• Swiss Federal Office of Public Health: Swiss federal public health office covering health policy, social insurance oversight, and consumer protection. Direct comparable in scope and federal structure.
• Ministère de la Santé (France): French ministry responsible for health and social protection policy. Comparable in overseeing public health administration, social security, and welfare benefits at national level.
• Bundesministerium für Arbeit und Soziales (Germany): German federal ministry for labour and social affairs. Direct comparable on the labour, pension, and welfare administration dimensions of BMASGPK.
• Swedish Ministry of Health and Social Affairs: Swedish ministry responsible for health, social services, and insurance. Closely matched scope on social insurance, pension policy, and public health.
• Norwegian Ministry of Health and Care Services: Norwegian ministry responsible for health and care services including elderly care policy. Closely comparable mandate on care and elderly services alongside health.
• UK Department of Health and Social Care: UK cabinet department covering health and adult social care. Comparable national-level policy, regulatory, and welfare administration scope to BMASGPK.

Broad incumbents

• U.S. Department of Health and Human Services: U.S. federal department overseeing health and human services including Medicare/Medicaid, public health, and social services. Comparable broad incumbent across multiple BMASGPK domains at a much larger scale.

Others

• DG SANTE (European Commission): European Commission directorate-general for health and food safety. Comparable regulatory and policy coordination role at EU level; interacts with BMASGPK through cross-border health policy frameworks.

Emerging players

• WHO Regional Office for Europe: WHO Europe provides multilateral public health frameworks and coordinates with national ministries. Comparable on international health policy and pandemic preparedness, including Austria's wastewater monitoring role.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@bmasgpk_aut
• Facebookfacebook.com/bmasgpk
• LinkedInlinkedin.com/company/bundesministerium-f-r-arbeit-soziales-gesundheit-pflege-und-konsumentenschutz
• Instagraminstagram.com/bmasgpk_aut

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz