Sozialpsychiatrisches Zentrum

What Sozialpsychiatrisches Zentrum does

Sozialpsychiatrisches Zentrum Ratingen gemeinnützige GmbH (SPZ Ratingen) is a non-profit community mental health center headquartered at Düsseldorfer Straße 36c, 40878 Ratingen, Germany, with a secondary location at Am Sandbach 3d in Ratingen. Founded in 2012 and jointly sponsored by Sozialdienst katholischer Frauen e.V. Ratingen (51%) and Diakonie im Kirchenkreis Düsseldorf-Mettmann gGmbH (49%), the organization delivers low-threshold ambulatory psychiatric services to adults with mental illness and/or addiction, their families, people in acute life crises, families affected by poverty, and migrants with mental health needs within Kreis Mettmann. Service portfolio spans a Kontaktstelle (drop-in contact center), Beratung (counseling), Ambulant Betreutes Wohnen (outpatient supported housing), Gruppenangebote (therapeutic groups including STEPPS, METC, autogenic training), Psychosoziale Betreuung, Tagesstrukturierende Maßnahmen, Soziotherapie, Genesungsbegleitung (EX-IN peer support), Migration und Integration services with SIM interpreter support, Mittwochstreff, and the joint Tipi youth rest-and-orientation project.

The business is a managed-services welfare provider with no proprietary technology: service delivery is human-led by a multiprofessional team (~20 FTE + 3 part-time + 1 volunteer), with digital channels (Microsoft Teams online counseling, anonymous online chat, Outlook 365 appointment booking) supplementing in-person delivery at the two Ratingen locations and through home visits. All core services are free at point of use under charitable and benevolent status (§§51 ff. AO; corporate tax exempt under §5 Abs. 1 Nr. 9 KStG). Revenue is generated primarily through the Leistungskontrakt Sozialpsychiatrie with Kreis Mettmann and Landschaftsverband Rheinland (LVR) — each exceeding 10% of total budget — under §53 ff. SGB XII and Leistungstyp 24 SGB XII, with additional ESF Plus project funding for ANKER PLUS (a consortium of four SPZ centers administered via SGN Niederberg), minor donations (Targobank, Sparkasse HRV, Grenadier Kompanie), and modest income from immaterial streams. Go-to-market is community-led and direct-to-consumer: walk-in access with no referral required for initial contact, structured referrals from jobcenter ME-aktiv, doctors, therapists, hospitals, and the GPV Kreis Mettmann network, supported by the #wirsindviele anti-stigma campaign across Instagram, Facebook, public events, and Google Business Profile.

Name

Sozialpsychiatrisches Zentrum

Legal name

Sozialpsychiatrisches Zentrum Ratingen gemeinnützige GmbH

Website

https://spz-ratingen.de

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Sozialpsychiatrisches Zentrum Ratingen is a non-profit community mental health center in Ratingen, Germany, jointly owned by SkF (51%) and Diakonie (49%), providing free ambulatory psychiatric services — counseling, supported housing, group therapy, peer support, and migration integration — to adults with mental illness and their families across Kreis Mettmann, funded primarily by Kreis Mettmann and LVR welfare contracts.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (62133), Other Individual and Family Services (624190)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro industry

PRIMARYHLAFABAC

Outpatient Mental Health & Counseling Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Ambulatory & Outpatient Care Centers

Keywords

• Community mental health
• Psychiatric outpatient services
• Ambulatory supported housing
• Psychosocial counseling
• Mental health peer support

Headquarters

HQ city

Ratingen

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Public welfare contracts (Leistungskontrakt Sozialpsychiatrie): Core funding from Leistungskontrakt Sozialpsychiatrie with Kreis Mettmann and Landschaftsverband Rheinland. Both funders exceed 10% of total budget. Services provided under §53 ff. SGB XII for ambulatory assisted living, and Leistungstyp 24 SGB XII for day-structuring measures.
2. ESF Plus project funding (ANKER PLUS): ANKER PLUS project funded by European Social Fund Plus (ESF Plus) through Bundesministerium für Arbeit und Soziales, administered by SGN Niederberg as lead applicant with four SPZ centers in Kreis Mettmann.
3. Donations and sponsorships: Charitable donations from individuals, local businesses, and organizations (Targobank €1,000, Sparkasse HRV €7,740, Grenadier Kompanie €500). SPZ issues donation receipts (Spendenquittung) for tax purposes.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SPZ Ratingen is a non-profit community psychiatric center that delivers free, low-threshold mental health services to adults with psychological problems and/or addiction in Ratingen and Kreis Mettmann. Its core offerings span a drop-in Kontaktstelle (contact point), anonymous Beratung (counseling), Ambulant Betreutes Wohnen (outpatient supported housing), group therapy programs (Gruppenangebote), Psychosoziale Betreuung in cooperation with the jobcenter, Soziotherapie, Tagesstrukturierende Maßnahmen (day-structuring), Genesungsbegleitung (peer recovery support), Migration und Integration services, and the Mittwochstreff social group. Services are delivered at two Ratingen locations with online options (Microsoft Teams, online chat) and are funded primarily through public welfare contracts with Kreis Mettmann and Landschaftsverband Rheinland.

Product overview

Sozialpsychiatrisches Zentrum (SPZ) Ratingen is a nonprofit social psychiatry center providing comprehensive community-based mental health services. The center operates a modular service portfolio centered around the low-threshold Kontaktstelle (contact point) and Beratung (counseling), supplemented by Ambulant Betreutes Wohnen (supported housing), various Gruppenangebote (group programs), Psychosoziale Betreuung (psychosocial support), Tagesstrukturierende Maßnahme (day activities), Genesungsbegleitung (peer recovery support), Soziotherapie (sociotherapy), and Migration und Integration services. Additional offerings include the Mittwochstreff (Wednesday gathering), Tipi youth program, and ANKER PLUS family support project. The center provides these services in person at two locations in Ratingen, with online options via Microsoft Teams and anonymous chat. Services are primarily funded through Leistungskontrakt Sozialpsychiatrie with Kreis Mettmann and Landschaftsverband Rheinland.

Differentiator

Problem solved

Functional benefit

Brands

• #wirsindviele: A campaign by affected persons for affected persons, aiming to give courage to people in mental distress to seek help.

Products and services

• Kontaktstelle (Contact Point) Low-threshold meeting place for people with mental health problems and/or addiction to make contacts, engage in daily activities, and experience shared activities. Open to clients without prior appointment during operating hours with professional staff present; functions as the principal walk-in entry point of SPZ Ratingen.
• Beratung (Counseling) Free, confidential initial and ongoing counseling services for individuals and relatives dealing with mental health issues or addiction. Includes crisis counseling, individual appointments, and referrals to cooperation partners. Available anonymously without formal referral.
• Ambulant Betreutes Wohnen (Outpatient Supported Housing) Supported independent living in the client's own apartment with regular professional accompaniment. Includes assistance with daily living, housing, finances, authorities, social contacts, health, and crisis intervention. Free for clients meeting SGB XII income/property thresholds.
• Gruppenangebote (Group Offers) Therapeutic and recreational group activities including conversation groups, social skills training, men's group, METC (metacognitive training), STEPPS, autogenic training, and depression groups, facilitated by trained staff.
• Psychosoziale Betreuung (Psychosocial Support) Employment-related psychosocial support delivered in collaboration with jobcenter ME-aktiv. Up to 20 counseling hours covering stabilization, crisis intervention, daily coping, and referral to specialized services.
• Tagesstrukturierende Maßnahme (Day Structure Activities) Occupational therapy-based day structuring program delivered in cooperation with VPD Mettmann. Includes healthy cooking, creative activities, excursions, cultural experiences, and individual day planning solutions for adults with mental illness.
• Genesungsbegleitung (Peer Recovery Support) Peer support service provided by a trained recovery companion (EX-IN) who shares personal experience with mental illness to support others on their recovery journey.
• Soziotherapie (Sociotherapy) Sociotherapeutic support for adults with mental health and/or addiction issues. Includes up to five trial sessions, personal strengths development, crisis planning, and coping strategies.
• Migration und Integration Culturally sensitive mental health services for people with migration backgrounds. Includes Sprach- und Integrationsmittler (SIM) interpreter services (LVR-funded since 2017), cultural mediation, and networking with migration-specific organizations such as SPKoM Bergisches Land.
• Mittwochstreff (Wednesday Meeting) Bi-weekly meeting for affected individuals to socialize, plan leisure activities, and go on excursions together. Led by a recovery companion; free of charge.
• Tipi — Ruhe- und Orientierungshaus Intensive supervised rest and orientation house for young people with mental illness. Joint project of three SPZs in Velbert, Langenfeld, and Ratingen, located in Langenfeld.
• ANKER PLUS ESF-funded project for families facing poverty, delivered as a consortium of four SPZs in Kreis Mettmann with SGN Niederberg as lead applicant. Provides clearing, networking, and cross-sector support for families receiving ALG II or Grundsicherung benefits.

Quantifiable outcome

• Maintains an open-access contact center with zero bureaucratic entry barriers — no formal requirements, anonymous and free counseling available from first contact
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Sozialdienst katholischer Frauen (SkF) Ratingen e.V.coreStrategic or Co-development Partner · 1 January 2012One of two shareholders (51% stake) of the SPZ Ratingen gGmbH. Provides organizational infrastructure, staff (Tina Aschenbroich for quality management, Teresa Pochopien), and access to the SkF network of Catholic women's social services.
• Diakonie im Kirchenkreis Düsseldorf-Mettmann gGmbHcoreStrategic or Co-development Partner · 1 January 2012One of two shareholders (49% stake) of the SPZ Ratingen gGmbH. Provides organizational infrastructure, staff (Tina Aschenbroich, Tim Jacobs as Prokura), and access to the Diakonie network. Also provides external data protection officer (Norbert Steih).
• SKF Ratingen (Sozialdienst katholischer Frauen)minorChannel Partner/ Reseller/ DistributorPartner facility linked on SPZ website for cross-referral of clients needing additional services beyond SPZ offerings.
• SKFM Mettmann (Sozialdienst für soziale Kerneinrichtungen Mettmann)minorChannel Partner/ Reseller/ DistributorCross-referral partner for clients in Mettmann/Erkrath/Haan area. ANKER PLUS partner for families in that region.
• VPD Langenfeld (Verbund für psychosoziale Dienstleistungen)minorChannel Partner/ Reseller/ DistributorCo-deliverer of Tagesstrukturierende Maßnahme (LT24) services and ANKER PLUS partner for Langenfeld/Hilden/Monheim. Jointly operates Tipi rest-and-orientation house for young mentally ill people.
• SGN Niederberg (Gesellschaft für psychosoziale und seelische Gesundheit)minorChannel Partner/ Reseller/ DistributorANKER PLUS lead applicant and Vorhabenträger. ANKER PLUS partner for families in Velbert/Heiligenhaus/Wülfrath.
• Integrationsfachdienst Kreis MettmannminorImplementation/ SI/ Consulting PartnerCross-referral partner for clients with integration support needs.
• Arbeitsgemeinschaft Gemeindepsychiatrie Rheinland e.V. (AGpR)minorStrategic or Co-development PartnerSPZ is an active member. AGpR awards the Förderpreis recognizing projects promoting equal participation of people with mental impairments.
• Gemeindepsychiatrischer Verbund (GPV) Kreis MettmanncoreStrategic or Co-development PartnerSPZ Ratingen is a founding member. GPV coordinates all community psychiatry providers in the region to ensure integrated care. Regular exchange on professional standards and adaptation of services.
• Psychosoziale Arbeitsgemeinschaft (PSAG) Kreis MettmannminorStrategic or Co-development PartnerSPZ is a member. PSAG is a regional coordination body for psychosocial services.
• Sozialpsychiatrisches Kompetenzzentrum Migration (SPKoM) Bergisches LandminorStrategic or Co-development PartnerLVR-funded center housed at PTV Solingen. SPZ Ratingen participates in this network improving access to community psychiatry for migrants. Includes Sprach- und Integrationsmittler (SIM) interpreter services.
• Jobcenter ME-aktiv (Kreis Mettmann)minorStrategic or Co-development PartnerCo-financer and referrer of psychosoziale Betreuung (psB) services under §16a SGB II for unemployed clients with mental health barriers to employment.
• Tipi — Ruhe- und Orientierungshaus (Langenfeld)minorStrategic or Co-development PartnerJointly established by the three SPZ centers in Velbert, Langenfeld, and Ratingen. Provides intensive supervised housing for young mentally ill people in Langenfeld.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SKFM Mettmann (Sozialdienst für soziale Kerneinrichtungen): Cross-referral and ANKER PLUS partner for the Mettmann/Erkrath/Haan area. Operates a parallel SPZ-style community psychiatry service portfolio under the same regional welfare framework.
• Sozialpsychiatrisches Zentrum Düsseldorf: Sister SPZ serving Düsseldorf under the same LVR/Kreis-level welfare contracts. Operates the same combination of low-threshold contact center, supported housing, and psychosocial services that defines SPZ Ratingen's offering.
• SGN Niederberg (Gesellschaft für psychosoziale und seelische Gesundheit): Lead applicant of the ANKER PLUS consortium and SPZ Ratingen's regional counterpart in Velbert/Heiligenhaus/Wülfrath. Operates the same community psychiatry service model under the same LVR/Kreis Mettmann Leistungskontrakt framework, with overlapping service lines (Ambulant Betreutes Wohnen, Tagesstrukturierende Maßnahmen, ANKER PLUS).
• Sozialpsychiatrisches Zentrum Köln: Another SPZ under the same LVR-financed community psychiatry model, providing Kontaktstelle, Ambulant Betreutes Wohnen, and day-structuring services in Cologne. Highly comparable service mix and funding structure, but in a different urban geography.
• VPD Langenfeld (Verbund für psychosoziale Dienstleistungen): Co-deliverer of LT24 day-structuring services and ANKER PLUS partner for Langenfeld/Hilden/Monheim. Jointly operates the Tipi rest-and-orientation house with SPZ Ratingen and SGN Niederberg under the same LVR-financed community psychiatry model.

Broad incumbents

• Alexianer GmbH: Large Catholic mental health and social services group operating hospitals, outpatient clinics, and community psychiatry services across Germany. Overlaps with SPZ Ratingen on community mental health but operates at national scale as part of a broader portfolio.
• Diakonie Deutschland: National federation of Protestant welfare organizations, of which SPZ Ratingen's 49% shareholder (Diakonie Düsseldorf-Mettmann) is a member. Operates community psychiatry, addiction, and social services across Germany at much larger scale.
• Caritas Deutschland: National Catholic welfare federation, of which SPZ Ratingen's majority shareholder (SkF Ratingen) is an affiliate. Runs comparable community mental health and social assistance programs nationally.

Emerging players

• Refugio Düsseldorf (Psychosoziales Zentrum für Flüchtlinge): Specialist psychosocial center for refugees and migrants with trauma, overlapping SPZ's Migration und Integration service line and SIM interpreter offerings. Comparable in mission and target population, but narrower in clinical scope.

Others

• Sozialpsychiatrischer Dienst Köln: Municipal social psychiatric service providing statutory outreach, crisis intervention, and case management in Cologne. Complementary to SPZ Ratingen's free counseling in the broader German community psychiatry system, with overlapping client populations and referral flows.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SPZRatingen
• Instagraminstagram.com/spz_ratingen
• LinkedInlinkedin.com/company/sozialpsychiatrisches-zentrum

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Sozialpsychiatrisches Zentrum