Secretaria De Seguridad Ciudadana

What Secretaria De Seguridad Ciudadana does

The Secretaría de Seguridad Ciudadana del Estado de Querétaro is a state government security agency headquartered in Santiago de Querétaro, Mexico, operating under the Gobierno del Estado de Querétaro. It is the statutory authority for public safety in the state, coordinating 21 security corporations across all 18 municipalities and overseeing the State Police, road safety (Seguridad Vial), private security regulation, the Centro de Justicia para las Mujeres, police professionalization, internal affairs investigations, and the Órgano Interno de Control. The agency serves the citizens of Querétaro as its primary constituency, with secondary users including private security firms (subject to authorization and registry), drivers (license and permit services), and women victims of gender-based violence (specialized justice services).

The agency's technology backbone is the CQ CIAS (Centro de Información y Análisis para la Seguridad de Querétaro), which integrates Arcos Lectores de Placas license plate recognition, a video surveillance network (Video Vigilancia), and a Sistema de Control Policial for tracking officer conduct, complaints, and investigations. A digital appointment platform (citaslicencias.sscqro.gob.mx) and a 'Denuncia Corrupción' mobile application on Android and iOS extend citizen-facing service delivery, while the 9-1-1 line handles emergency response. The agency is recognized as the only Mexican state with 100% compliance in the Certificado Único Policial for both state and municipal police, and ranks 4th nationally for police effectiveness perception.

Revenue is generated not commercially but through state budget allocations from the Gobierno del Estado de Querétaro, supplemented by modest fees on private security authorizations, renewals, and personnel credentials priced in UMA-based MXN tiers (ranging from $207 MXN for a credential replacement to $10,893 MXN for a new private security services authorization). No outside investors, parent corporation in the commercial sense, or capital markets activity are involved; oversight is provided internally by the Órgano Interno de Control and externally by the Secretaría de la Contraloría and state legislature.

Name

Secretaria De Seguridad Ciudadana

Legal name

Secretaría de Seguridad Ciudadana del Estado de Querétaro

Website

https://sscqro.gob.mx

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

The Secretaría de Seguridad Ciudadana del Estado de Querétaro is a Mexican state government agency that delivers public safety, police operations, road safety licensing, private security regulation, and gender-violence response services to the citizens and businesses of Querétaro across 18 municipalities.

Ownership category

akta.pro rank

Product category

Public Safety and Law Enforcement Services

NAICS

Police Protection (922120), Justice, Public Order, and Safety Activities (922), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

akta.pro primary industry

State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)

akta.pro secondary industries

Audit, Compliance Monitoring & Investigations (BPAIADAE), Financial Risk, Controls & Audit (Public Sector) (BPAIAEAH)

Keywords

• Public safety services
• Law enforcement operations
• Private security regulation
• Road safety administration
• Victim assistance programs

Headquarters

HQ city

Santiago de Querétaro

HQ country

Mexico

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Pricing tiers

Distribution channels4 records

Marketing channels4 records

Core offering

The Secretaría de Seguridad Ciudadana del Estado de Querétaro is a state government agency that delivers public safety, police operations, road safety administration, private security regulation, and specialized victim assistance services across the State of Querétaro, Mexico. It operates the state police force, manages the Arcos Lectores (vehicle reader gantries) and CQ CIAS crime analysis platform, regulates and licenses private security companies, and runs the Centro de Justicia para las Mujeres. The agency is funded by the state government and provides both free public services and fee-based regulatory/licensing services.

Product overview

Secretaría de Seguridad Ciudadana operates as a unified government security platform offering multiple interconnected services. The core offering comprises police operations for public safety, supplemented by regulatory services for private security providers and road safety administration. Specialized services include a Women's Justice Center for gender violence victims, and police professionalization programs. Administrative oversight is maintained through an Honor and Justice Council, Internal Affairs Unit, and Internal Control Organ. Digital services include an online appointment scheduling system for license and permit management across six regional offices. The portfolio is complemented by recognition and incentive programs for police personnel, all unified under the mission of safeguarding citizen security in Querétaro.

Differentiator

Problem solved

Functional benefit

Products and services

• Operación Policial Core state police operations including patrol, crime prevention, investigation, and response delivered by the Policía Estatal across the State of Querétaro for the general public.
• Regulación de Seguridad Privada Licensing, registration, regulation, supervision, and sanctioning of private security companies operating in the State of Querétaro, intended for private security service providers and the businesses that hire them.
• Seguridad Vial Road safety administration, traffic law enforcement, accident response, and driver/vehicle regulatory services for motorists and the general public in Querétaro.
• Centro de Justicia para las Mujeres Specialized victim assistance center providing legal, psychological, and protective services to women and their dependents who are victims of gender-based violence in Querétaro.
• Profesionalización Policial Police professionalization and training program, including the Formación Inicial (initial training) cohorts, designed to develop and certify state police personnel.
• Consejo de Honor y Justicia Honor and Justice Council service that adjudicates disciplinary matters and awards recognition/incentives to police personnel; available to active and retired state police officers.
• Sistema de Citas en Línea Online appointment system (siscitaqro.gob.mx) that lets citizens and regulated entities schedule appointments for agency services, reducing wait times and in-person queuing.

Quantifiable outcome

• Perception of insecurity decreased by 12.9% between March and September 2020
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and major.

• Gobierno del Estado de QuerétarocoreOthersParent government entity - the Secretaría de Seguridad Ciudadana is part of the State Government under the Executive Power of Querétaro. All operations and funding come from state government.
• Consejo Estatal de SeguridadcoreStrategic or Co-development PartnerState Security Council - coordinated body for security policy and strategy development in the state of Querétaro
• COSMOS (Coordinación de Operación, Seguimiento y Optimización de Servicios)coreStrategic or Co-development PartnerCoordinated Operations, Monitoring, and Service Optimization system - integrated security services platform
• 18 Policías Municipales de QuerétarocoreStrategic or Co-development PartnerCoordination with all 18 municipal police departments across the state for joint security operations including Semana Santa operations and daily patrols
• Guardia NacionalmajorStrategic or Co-development PartnerFederal police coordination for joint security operations and crime prevention
• Secretaría de la Defensa Nacional (SEDENA)majorStrategic or Co-development PartnerMilitary coordination for security operations and national defense support during special operations
• Fiscalía General del Estado de QuerétarocoreStrategic or Co-development PartnerState Attorney General coordination for criminal investigations, detentions, and legal proceedings
• Protección CivilmajorStrategic or Co-development PartnerCivil protection coordination for emergency response, disaster management, and public safety operations

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Secretaría de Seguridad y Protección Ciudadana (Federal, Mexico): Mexico's federal security secretariat. Broad incumbent: sets national security policy, distributes FASP funding that Querétaro receives, and coordinates with state agencies including the subject company via Guardia Nacional and SEDENA partnerships.
• Guardia Nacional (Mexico): Mexico's federal police force. Broad incumbent and direct operational counterpart: coordinates joint security operations with the Querétaro secretariat and represents the federal layer above state police in crime prevention and response.

Direct peers

• Secretaría de Seguridad de Nuevo León: Nuevo León's state security secretariat covering Monterrey metropolitan area. Direct peer as an industrial-state security agency with comparable functions (Fuerza Civil, private security regulation, C4 command-and-control), and a benchmark for state-level police professionalization efforts.
• Secretaría de Seguridad del Estado de México: State security secretariat of Estado de México, the most populous Mexican state. Direct peer in function (state police, road safety, private security oversight) and in operating environment (high-density, industrial corridor adjacent to Querétaro).
• Secretaría de Seguridad Ciudadana de la Ciudad de México (SSC-CDMX): Mexico City's state-level citizen security secretariat. Direct peer: same organizational name and mandate (police operations, private security regulation, road safety, internal affairs, internal control), at much larger scale and serving the country's largest metropolitan area.
• Secretaría de Seguridad Pública del Estado de Guanajuato: Guanajuato's state police force, sharing the Bajío industrial corridor with Querétaro. Direct peer in geography, economic base (automotive/manufacturing), and in operating a state police plus private security and road safety regulatory portfolio.
• Secretaría de Seguridad de Jalisco: Jalisco's state security secretariat covering Guadalajara metropolitan area. Direct peer: state-level police operations, professionalization, and technology-driven security model (similar C5-style command centers), with comparable ENSU perception metrics.

Others

• Fiscalía General del Estado de Querétaro: Querétaro state attorney general's office. Ecosystem participant: coordinates criminal investigations, detentions, and legal proceedings with the secretariat; adjacent in the security and justice chain rather than a competitor.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/poesqro
• Facebookfacebook.com/poesqro
• Instagraminstagram.com/poesqro
• LinkedInlinkedin.com/company/secretaria-de-seguridad-ciudadana

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Secretaria De Seguridad Ciudadana