Service Social Maritime
- Company typePrivate
- Founded2007
- HeadquartersNantes, France
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
Service Social Maritime firmographics
Firmographics- Name
- Service Social Maritime
- Legal name
- Service Social Maritime
- Website
- https://ssm-mer.fr
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Service Social Maritime is headquartered
LocationHeadquarters
- HQ city
- Nantes
- HQ country
- France
- HQ region
- Europe
Offices17 records
Markets served
Service Social Maritime business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Maritime solidarity contributions: Funded through mandatory daily contributions from employers (75% - €0.274/day) and employees (25% - €0.102/day) in the maritime sector. Each day at sea automatically generates a contribution that finances SSM's proximity services for beneficiaries.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free services for all eligible maritime workers |
Distribution channels5 records
Marketing channels7 records
Service Social Maritime product offering
Product offeringCore offering
Service Social Maritime (SSM) is a non-profit association that provides free, confidential social support services exclusively to maritime workers (active sailors, future sailors, maritime companies, and maritime pensioners) in France. Its core offering is personalized social work assistance covering health issues, work stoppages, administrative procedures, financial difficulties, career transitions, and retirement preparation, with specialized expertise in ENIM (maritime social security) rights. Services are delivered through 33 permanent posts, 170 permanence locations, home visits, onboard ship visits, and digital self-service tools, funded by mandatory maritime solidarity contributions.
Product overview
Service Social Maritime (SSM) operates as a social services organization for maritime workers rather than a technology company. Its digital offering consists of an information and services portal providing contact location tools, benefit simulators, administrative tool links, and personalized social support services. The core portfolio includes the Contact Locator Map (interactive geographic search), Simulators (benefit eligibility estimation), Digital Tools (external administrative platform access), Contributor Space (contribution monitoring), and personalized individual support services. The organization covers all French coastal territories with 33 permanent locations and 170 permanence points, serving active mariners, future mariners, companies, and pensioners.
Differentiator
Problem solved
Functional benefit
Products and services
- Accompagnement Personnalisé (Personalized Support) Individual social support service providing personalized guidance for work stoppages, health issues, administrative difficulties, financial problems, employment transitions, and family matters. Available in-person at 33 locations or remotely, free of charge for eligible maritime beneficiaries.
- Carte des Contacts (Contact Locator Map) Interactive geographic map displaying all SSM offices and temporary locations across French coastal territories, including mainland France and overseas departments (Martinique, Guadeloupe, Réunion). Users can search by location proximity (10km to 500km radius) to find the nearest SSM team.
- Simulateurs (Eligibility Simulators) Eligibility estimation tools for social benefits and financial assistance. Includes ENIM categorial classification simulator, CAF rights simulator, and MesDroitsSociaux.gouv.fr integration for comprehensive social rights discovery.
- Outils Numériques (Digital Tools Integration Hub) Portal providing access to external administrative platforms including Ameli account for health reimbursements, ENIM personal space for pension and social services management, CAF portal for family benefits, Espace Numérique Maritime for medical fitness and maritime titles, and Portail de l'Armateur for maritime company data management.
- Le P'tit Flot d'Infos Newsletter Email newsletter summarizing relevant information for maritime workers covering rights, procedures, health, and retirement topics in practical, accessible language delivered directly to subscribers.
- Espace Cotisants (Contributor Space) Online portal for active contributors to monitor their contributions. Financing is based on per-day embedded contributions: €0.274 from employer and €0.102 from employee per day (total €0.376 per day).
Quantifiable outcome
- 8,750 people supported annually
- +2 more outcomes
Companies that use Service Social Maritime
Customer profileSegments4 records
Ideal customer profiles4 records
Service Social Maritime technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
Service Social Maritime partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, major and minor.
- ENIM (Établissement National des Invalides de la Marine)coreENIM is the social security regime for maritime workers. SSM maintains a direct link with ENIM for rapid processing of work stoppages, invalidity, pensions, retirement, health matters, and exceptional aid requests. This partnership is fundamental to SSM's ability to guide beneficiaries through their rights.
- DGAMPA (Direction Générale des Affaires maritimes, de la Pêche et de l'Aquaculture)coreFrench government direction overseeing maritime affairs, fisheries, and aquaculture. Partners with SSM for youth accompaniment (high school students), local maritime administration coordination, and participation in national governance bodies.
- CNAF (Caisse Nationale des Allocations Familiales)coreNational Family Allowances Fund. Provides SSM beneficiaries with access to family benefits, housing assistance, and support for families and young maritime workers through the CAF network.
- ENSM (École Nationale Supérieure Maritime)coreNational Maritime School. SSM provides educational interventions and support services for maritime students as part of the training journey.
- Armateurs de FrancemajorFrench Shipowners Association representing maritime companies. SSM provides employee support services to member companies.
- France TravailmajorFrench employment service. SSM works with France Travail to support maritime workers in job searches and career transitions.
- URSSAFmajorSocial security contributions collector. Coordinates with SSM for contribution matters related to maritime solidarity financing.
- AGEFIPHminorOrganization managing disability employment contributions. SSM coordinates support for maritime workers with disabilities.
- Les Abris du MarinminorHistoric organization providing accommodation and support for seafarers. Shares network and resources with SSM for beneficiary support.
- La ToulineminorMaritime social support network organization. Cooperates with SSM in providing services to maritime workers.
- Ameli (Sécurité Sociale)majorFrench health insurance platform. SSM directs beneficiaries to Ameli for health-related procedures, reimbursements, and European Health Insurance Card applications.
- GPM Nantes (Grand Port Maritime de Nantes)majorMajor seaport authority in Nantes. Hosts SSM office at port facilities, providing convenient access for maritime workers.
- Cluster Maritime Français (CMF)majorFrench Maritime Cluster. SSM participates in CMF events including the Tour de France du Maritime to raise awareness of services among maritime professionals.
- CRAPEMminorCommittee for the Promotion of Maritime Trades and Employment. Partners with SSM for maritime career promotion and support.
- SSGMminorSocial Service for Maritime Guilds. Coordinates with SSM for services to maritime professionals.
- SSOMminorMaritime Social Service of the Mediterranean. Coordinates with SSM for regional maritime social services.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Service Social Maritime competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat5 records
Customer concentration
Service Social Maritime social profiles
Digital presenceService Social Maritime compliance and trust
Trust signalCompliance2 records
Service Social Maritime financial estimates
Financial estimateRevenue estimate
Valuation estimate
Service Social Maritime leadership team
Management profileNumber of profiles
Profiles3 records
Service Social Maritime funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Service Social Maritime M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Service Social Maritime
What does Service Social Maritime do?
Service Social Maritime (SSM) is a non-profit association that provides free, confidential social support services exclusively to maritime workers (active sailors, future sailors, maritime companies, and maritime pensioners) in France. Its core offering is personalized social work assistance covering health issues, work stoppages, administrative procedures, financial difficulties, career transitions, and retirement preparation, with specialized expertise in ENIM (maritime social security) rights. Services are delivered through 33 permanent posts, 170 permanence locations, home visits, onboard ship visits, and digital self-service tools, funded by mandatory maritime solidarity contributions.
Is Service Social Maritime a public or private company?
Service Social Maritime is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Service Social Maritime founded?
Service Social Maritime was founded in 2007. It employs 11 to 50 people.
Where is Service Social Maritime based?
Service Social Maritime is headquartered in Nantes, France, in the Europe region.
How does Service Social Maritime make money?
One revenue line is on record: maritime solidarity contributions.
Does Service Social Maritime have an API?
No public API is recorded for Service Social Maritime.