Centro Integrado de Comando e Controle (CICC)- Amazonas

What Centro Integrado de Comando e Controle (CICC)- Amazonas does

The Centro Integrado de Comando e Controle (CICC) is a core coordinating unit within the Secretaria de Estado de Segurança Pública do Estado do Amazonas (SSP-AM), the public security secretariat of Amazonas state in Brazil. Established by Lei 2.020 of April 4, 1991, the CICC operates the Sistema Integrado de Comando e Controle (SICC) to coordinate complex multi-agency operations involving the Military Police (PMAM), Civil Police (PCAM), Fire Department (CBMAM), and Traffic Department (DETRAN-AM), with a remit that explicitly covers major events, critical incidents, crises, and catastrophes. The CICC is organizationally housed under SEAGI (Secretaria-Executiva Adjunta de Planejamento e Gestão Integrada), led by Cel PM Almir Cavalcante, and coordinates with CIOPS for unified emergency call handling (190/193), SEAINT for intelligence operations, and IESP for security personnel training across five campuses. It serves the entire population of Amazonas state, including interior municipalities and geographically isolated riverine communities, with dedicated floating bases on the Solimões River corridor addressing drug-trafficking interdiction in fluvial zones.

The CICC's technology stack is built around integrated surveillance and rapid deployment. The PAREDÃO system (deployed 2021) combines fixed city cameras, mobile monitoring totems, in-vehicle cameras, and advanced facial recognition and license plate recognition (ALPR), feeding live video into CIAISP (Centro Integrado de Análise de Imagens de Segurança Pública) for real-time image analysis. Airborne surveillance via the Sistema de Imageamento Aerotransportado (SIA), mobile command centers (CICC-M), and elevated observation platforms (POEs) extend operational reach. Citizen-facing technology products include Celular Seguro (2023) for cell phone monitoring and RecuperaFone (September 2024) for IMEI-based device recovery. The intelligence network SISPEAM is integrated with the national SISBIN system. The CICC maintains ISO 9001:2015 certification (Certipedia certificate 9000040341) and has received the Selo Diamante quality award.

As a state government entity, CICC has no commercial revenue model; operations are funded through state budget allocations and the Fundo Estadual de Segurança Pública (FESP). The 'customers' are the citizens of Amazonas — including general population, interior/riverine communities, and the educational community (reached through PROERD, PREVINE, and Formando Cidadão programs reaching nearly 400,000 people, 300,000+ students, and ~30,000 multipliers respectively). The entity is wholly owned by the Governo do Estado do Amazonas, with Anézio Paiva serving as Secretário de Segurança Pública since April 2018. Strategic partnerships span federal agencies (SENASP, Polícia Federal, Polícia Rodoviária Federal, Força Nacional), academic institutions (Universidade Nilton Lins, SENAI), drug-policy entities (SENAD, CONEN), and health/rehabilitation services (Fundação de Medicina Tropical, CRDQ, CAPS AD III).

Name

Centro Integrado de Comando e Controle (CICC)- Amazonas

Legal name

Secretaria de Estado de Segurança Pública do Estado do Amazonas

Website

https://ssp.am.gov.br

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1–10 employees

Short description

The Centro Integrado de Comando e Controle (CICC) is a state-government security coordination unit within Amazonas, Brazil's SSP-AM, integrating Military Police, Civil Police, Fire Department, and Traffic operations through surveillance technology, mobile command centers, and fluvial bases to serve the state's population and riverine communities.

Ownership category

akta.pro rank

Product category

Public Security Command and Control

NAICS

Police Protection (922120), Security Systems Services (except Locksmiths) (561621)

SIC

Communications Services, Nec (4899)

akta.pro industry

PRIMARYBPAIAGAD

Emergency Communications & Dispatch (911/112/999, PSAP)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYBPAKAGAH

Security Management Platforms Integration (PSIM/SOC, Command & Control)

Business & Public Services/Security & Investigations Services/Electronic Security Systems Integration (CCTV, Access Control)

SECONDARYHLAJAGAB

Disaster Response Coordination & Incident Command (EOC/ICS)

Healthcare & Life Sciences/Public Health, Government & Regulators/Emergency Preparedness, Disaster Response & EMS Coordination

SECONDARYIMAIAEAF

Security Systems Monitoring & Dispatch (SOC/Remote Guarding)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Security, Guarding & Access Control Services

Keywords

• Public security coordination
• Integrated command control
• Video surveillance systems
• Emergency response services
• Law enforcement technology

Headquarters

HQ city

Manaus

HQ country

Brazil

HQ region

Latin America

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain

Distribution channels5 records

Marketing channels5 records

Core offering

The Centro Integrado de Comando e Controle (CICC) coordinates complex multi-agency public security operations for the State of Amazonas, Brazil, integrating Military Police, Civil Police, Fire Department, and Traffic agencies under unified command. It operates the Sistema Integrado de Comando e Controle (SICC), which includes fixed and mobile video surveillance (PAREDÃO) with facial and license plate recognition, airborne imaging (SIA), mobile command centers (CICC-M), elevated observation platforms (POEs), and unified emergency call centers (CIOPS 190/193). Supporting services include the Celular Seguro and RecuperaFone device tracking programs, riverine security via floating bases, and the Disque-Denúncia 181 anonymous tip line.

Product overview

The Centro Integrado de Comando e Controle (CICC) is a core component of the Sistema Integrado de Comando e Controle (SICC) operated by SEAGI/SSP-AM. It operates alongside CIOPS (emergency services hub), supported by mobile technologies including Sistema de Imageamento Aerotransportado (SIA), mobile command centers (CICC-M), and Plataformas de Observação Elevada (POEs). The CICC coordinates complex multi-agency operations for major events and critical incidents. Supporting systems include the PAREDÃO video monitoring system with facial and license plate recognition, Celular Seguro and RecuperaFone for device tracking, Bases Fluviais for riverine security, and Disque-Denúncia 181 for anonymous tips.

Differentiator

Problem solved

Functional benefit

Products and services

• Centro Integrado de Comando e Controle (CICC) Integrated operations center that coordinates complex operations requiring joint action from multiple security agencies (Military Police, Civil Police, Fire Department, Traffic) during major events, critical incidents, crises, and catastrophes. Operated by SEAGI under SSP-AM.
• Centro Integrado de Operações de Segurança (CIOPS) Centralized emergency services hub that concentrates calls to 190 (police) and 193 (fire) and manages all communication between the Military Police, Civil Police, and Fire Department.
• Sistema PAREDÃO Citywide video surveillance system integrating fixed cameras, mobile monitoring totems, and in-vehicle police cameras with facial recognition and license plate recognition (ALPR) capabilities, transmitting imagery in real time to CIAISP for monitoring and analysis.
• Celular Seguro System developed by the SSP-AM Technology Department to monitor mobile devices and assist in combating crimes involving robbery, theft, or loss of cell phones through IMEI tracking, available as a mobile application and web platform.
• RecuperaFone Program using intelligence tools and IMEI tracking to locate mobile devices involved in irregularities and promote their return to owners.
• Bases Fluviais (Base Arpão) Floating bases installed at strategic points on Amazon rivers to strengthen surveillance and expand security force presence on waterways, combating drug trafficking and other riverine crimes, including the Arpão 1, 2, 3 bases in Coari and the Tiradentes and Paulo Pinto Nery bases in Manaus.
• Disque-Denúncia 181 Anonymous tip hotline managed by SEAINT, available 24 hours a day, used to gather information for planning and executing actions against drug trafficking in Amazonas.
• Carteira de Identidade Nacional (CIN)
• Sistema de Imageamento Aerotransportado (SIA) Airborne imaging system used to reinforce monitoring throughout the State, providing aerial surveillance capabilities as part of the SICC architecture.
• Centros de Comando e Controle Móveis (CICC-M) Mobile command and control centers that provide flexible, deployable coordination capabilities for field operations and crisis response in different locations across the state.
• Plataformas de Observação Elevada (POEs) Elevated observation platforms used to extend monitoring reach and surveillance capabilities across the state.

Quantifiable outcome

• Reached nearly 400,000 people through orientation and prevention programs
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Secretaria Nacional de Segurança Pública (SENASP/MJ)coreStrategic or Co-development Partner
• Polícia FederalcoreStrategic or Co-development Partner
• Polícia Rodoviária FederalcoreStrategic or Co-development Partner
• Secretaria de Estado de Justiça e Direitos HumanoscoreStrategic or Co-development Partner
• Força NacionalcoreStrategic or Co-development Partner
• Universidade Nilton LinsminorStrategic or Co-development Partner
• Conselho Estadual de Entorpecentes (CONEN)minorStrategic or Co-development Partner
• Fundação de Medicina Tropical - Coordenação IST/AIDSminorStrategic or Co-development Partner
• Secretaria Nacional de Política sobre Drogas (SENAD/DF)minorStrategic or Co-development Partner
• SENAIminorStrategic or Co-development Partner
• GGI Municipal (Manaus, Itacoatiara, Parintins, Rio Preto da Eva)coreChannel Partner/ Reseller/ Distributor
• Secretaria de Estado de Educação (SEDUC)minorStrategic or Co-development Partner
• Centro Integrado de Reabilitação em Dependência Química Ismael Abdel Aziz (CRDQ)minorStrategic or Co-development Partner
• Centro de Atenção Psicossocial III Álcool e Drogas Dr. Afrânio Soares (CAPS AD III)minorStrategic or Co-development Partner

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Milestone Systems: Open-platform video management software widely deployed in government public safety operations globally. Comparable in providing the VMS layer of integrated surveillance and command center stacks used by state security secretariats.
• Secretaria Nacional de Segurança Pública (SENASP): Brazilian federal-level public security secretariat that defines national policy, allocates funds and integrates state-level operations including CICC-type centers. It is the federal counterpart that oversees and coordinates systems like SSP-AM across Brazil.
• Genetec: Provides unified security platform (Security Center) that combines video, access control and PSIM-style integration. Comparable as the PSIM/SOC platform layer that CICC-style operations rely on, including for integrated surveillance and dispatch.

Emerging players

• NICE Systems: Provides PSIM, situation management and emergency call recording software used in government command and control centers. Emerging player in the PSIM/SOC platform category that CICC-style operations rely on, with growing adoption in Latin American public safety.

Direct peers

• Secretaria de Estado de Justiça e Segurança Pública de Minas Gerais: Minas Gerais operates integrated operations centers (CIOPS) coordinating military and civil police with municipal partners. Comparable to CICC/SSP-AM in multi-agency coordination model and statewide command architecture.
• Secretaria de Estado de Polícia Civil do Rio de Janeiro: Rio de Janeiro's state public security apparatus runs an integrated CICC coordinating police operations, intelligence and emergency dispatch across multiple forces. It is the closest functional peer for integrated multi-agency command and control in public safety.
• Secretaria da Segurança Pública da Bahia: Bahia state public security secretariat operates its own CICC with integrated surveillance technology deployments coordinating multiple agencies. Directly comparable as a state-level integrated command and control model with similar technology stack.
• Secretaria da Segurança Pública e Defesa Social do Paraná: Paraná coordinates military and civil police through integrated operations centers and unified dispatch. Comparable in command and control structure for state-level law enforcement coordination.
• Secretaria da Segurança Pública de São Paulo: São Paulo state public security secretariat operates its own integrated command and control infrastructure (COPOM and similar centers) coordinating military and civil police, fire and traffic. It is the largest and most analogous functional peer to SSP-AM in scope of unified command.

Others

• Motorola Solutions: Global provider of command center software (CommandCentral), radio and video surveillance — supplies the underlying technology stack used by many state command and control centers including Brazilian ones. Comparable as the broad incumbent vendor for the same operational use case.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/am_ssp
• YouTubeyoutube.com/c/SegurancaAM
• Facebookfacebook.com/segurancaAM
• Instagraminstagram.com/seguranca_am
• LinkedInlinkedin.com/company/centro-integrado-de-comando-e-controle-cicc-amazonas

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Centro Integrado de Comando e Controle (CICC)- Amazonas