Stadt Schaffhausen

What Stadt Schaffhausen does

Stadt Schaffhausen is the municipal government of the city of Schaffhausen in northern Switzerland, serving approximately 38,990 residents and 18,650 households across a single city jurisdiction in the Canton of Schaffhausen. It is organized into five executive departments (Referate) — Präsidialreferat, Baureferat, Bildungsreferat, Finanzreferat, and Sozial- & Sicherheitsreferat — supported by 297 employees and operating from the main Stadthaus at Stadthausgasse 12. The city delivers the full spectrum of statutory municipal services: resident registration and civil registry, tax administration, public safety (Stadtpolizei, Feuerwehr), education and childcare, social and elderly services (including Spitex Region Schaffhausen and three Alterszentren), cultural programs (Museum zu Allerheiligen, libraries, theaters), waste disposal, urban planning, and infrastructure.

The operating model combines direct public administration with a network of wholly-owned municipal enterprises: SH POWER (Städtische Werke) supplies electricity, natural gas, water, and district heating and cooling; VBSH (Verkehrsbetriebe Schaffhausen) operates the fully electric city bus fleet introduced in 2021; KSS-Freizeitpark runs the municipal swimming and sports facilities; Stiftung Impuls provides youth employment services. IT services are operated jointly with Canton Schaffhausen through ITSH/KSD. Digital service delivery is anchored in the Online-Schalter portal, which enables online transactions (dog registration, criminal record extracts, residence confirmations, change of address, building permit fee calculation) plus a personal Mein Konto account and a Stadtmelder citizen-reporting tool.

Revenue is derived from municipal taxation (income and property tax), utility tariffs (electricity, gas, water, heating under published tariff schedules), public-transport fares under the regional OSTWIND system, administrative transaction fees, and facility rentals. Cross-jurisdictional cooperation includes a joint public-transport promotion agreement with Neuhausen am Rheinfall (2021) and a Voi-operated e-scooter sharing service launched across both municipalities in July 2026. Major approved capital projects include the Kammgarnareal urban regeneration (2020), replacement of the KSS swimming hall (2023), and renovation of the Steig school facility (2024).

Name

Stadt Schaffhausen

Legal name

Stadt Schaffhausen

Website

https://stadt-schaffhausen.ch

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Stadt Schaffhausen is the municipal government of Schaffhausen, Switzerland, serving approximately 38,990 residents with statutory public services including education, public safety, utilities, public transport, social services, and cultural programs via five executive departments and wholly-owned municipal enterprises.

Ownership category

akta.pro rank

Product category

Public Administration (Municipal Government Services)

NAICS

Executive, Legislative, and Other General Government Support (9211), Justice, Public Order, and Safety Activities (922)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIALAD

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance)

Business & Public Services/Public Sector & Government Administration/Transportation & Infrastructure Agencies (Roads, Transit, Public Works)

SECONDARYBPAIACAK

Local Public Health & Human Services Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Public administration
• Utility services
• Public transportation
• E-government services

Headquarters

HQ city

Schaffhausen

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Others

Revenue model

1. Tax Revenue: Primary funding from municipal taxes including property tax and income tax levied on residents and businesses
2. Utility Services Revenue: Revenue from SH POWER (municipal utility company) supplying electricity, gas, water, and heating services
3. Public Transport Revenue: Revenue from VBSH (Verkehrsbetriebe Schaffhausen) public bus services
4. Administrative Fees: Various administrative service fees including building permits, resident registrations, dog licensing, criminal record extracts
5. Facility Rental and Recreation: Revenue from KSS-Freizeitpark and other municipal recreational facilities

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Stadt Schaffhausen is the municipal government of the City of Schaffhausen, Switzerland. It provides statutory public services to residents and businesses, including administrative services (residence registration, building permits, dog licensing, criminal record extracts), public safety (fire department, city police), education, cultural services (museums, libraries, theaters), social services (elderly care, youth services), and operates municipal enterprises for utilities (SH POWER), public transport (VBSH), and recreation (KSS-Freizeitpark).

Product overview

Stadt Schaffhausen operates a unified municipal government portal offering digital administrative services through its Online-Schalter (Online Counter) platform. The core product provides residents access to essential government services including dog registration, criminal record requests, residence confirmations, and moving notifications. Additional services include citizen reporting via Stadtmelder, micromobility through the Voi e-scooter sharing program, and fully electric city bus transportation. The My Account (Mein Konto) feature enables personalized access to municipal services. The city has also invested in infrastructure projects including the new KSS swimming pool, school facility upgrades, and riverside promenade development.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Schalter (Online Administrative Services Portal) Digital administrative services portal enabling residents to complete official government procedures online, including dog registration, criminal record requests, residence confirmations, and change of address notifications. Available 24/7 via the city website.
• SH POWER Municipal Utilities Municipal utility services providing electricity, natural gas, water, and district heating/cooling to residents and businesses within Schaffhausen. Operated by Städtische Werke Schaffhausen (SH POWER), a wholly owned subsidiary of Stadt Schaffhausen, with published tariff schedules and monthly billing.
• VBSH Public Bus Transport Municipal public bus services operated by Verkehrsbetriebe Schaffhausen (VBSH), a wholly owned subsidiary. The fleet became fully electric by 2021, with fares structured under the OSTWIND Verbundtarif system (7400.1). Joint public transport promotion agreement with Neuhausen am Rheinfall (02.03.2021) extends regional mobility coverage.
• E-Scooter Sharing Service (Voi) Shared electric scooter micromobility service operated by Voi across Schaffhausen and Neuhausen am Rheinfall, providing last-mile mobility options for residents and visitors. Launched July 2026.
• Municipal Education Services Public education services including school administration (Schulamt), children and youth care (Kinder- & Jugendbetreuung), sports facilities (Sportamt), and school facility management within the Bildungsreferat (Education Department). Includes ongoing capital projects such as the Steig school facility renovation approved in 2024.
• Public Safety Services (Fire Department and City Police) Municipal public safety services including fire department (Feuerwehr) and city police (Stadtpolizei) under the Sozial- & Sicherheitsreferat (Social and Security Department). These services provide statutory emergency response and public order functions for the city.
• Cultural Services (Museum, Libraries, Theater) Municipal cultural offerings including the Museum zu Allerheiligen (with Museum Stemmler), public libraries (Bibliotheken Schaffhausen), and cultural programs under the Bereich Kultur department and Stadtarchiv.
• Social and Elderly Care Services (Spitex Region Schaffhausen) Social and healthcare services including home care (Spitex Region Schaffhausen), ambulatory care coordination (Ambulante Versorgung), residential elderly care (Alterszentrum Breite, Emmersberg, Kirchhofplatz), youth services (Jugend), social welfare (Existenzsicherung), and professional guardianship (Berufsbeistandschaft). Operated as wholly owned municipal subsidiaries and departments.
• Building Permit Services (Baupolizei) Construction permitting and building regulation services for building projects within the city, including a published fee calculator (Gebührenrechner Baubewilligungsverfahren). Operated through the Baupolizei (Building Police) within the Baureferat (Construction Department).
• Stadtmelder (Citizen Reporting Tool) Mobile and web-based citizen reporting tool allowing residents to submit issues, concerns, or feedback directly to city administration for municipal issue tracking and response.
• Strafregisterauszug (Criminal Record Extract Service) Online ordering service for official criminal record extracts required for job applications, housing rentals, or naturalization requests, available through the Online-Schalter.
• Wohnsitzbestätigung (Residence Confirmation Service) Online ordering service for official residence confirmations required for various administrative matters, available through the Online-Schalter digital portal.
• Zuzug/Umzug/Wegzug (Moving Registration Services) Online registration and deregistration service for residents moving to (Zuzug), within (Umzug), or from (Wegzug) the city, available through the Online-Schalter digital portal.
• Hundekontrolle (Dog Registration Service) Online service for dog owners to register and deregister their dogs as legally required, available through the Online-Schalter digital portal.
• KSS-Freizeitpark Recreation Facilities Municipal leisure and recreation facility operator providing swimming pool (KSS-Hallenbad) and sports facilities to residents and visitors. Wholly owned subsidiary with ongoing capital projects including the new swimming hall approved in 2023.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• VoicoreStrategic or Co-development Partner · 1 July 2026Swedish micro-mobility provider Voi took over operation of the e-scooter sharing service in Schaffhausen and Neuhausen am Rheinfall starting July 1, 2026. This extends an existing mobility partnership to include e-scooter fleet management.
• Neuhausen am RheinfallcoreStrategic or Co-development Partner · 2 March 2021Agreement between Stadt Schaffhausen and the municipality of Neuhausen am Rheinfall for joint promotion of public transport services. Strengthens regional cooperation in mobility infrastructure.
• Kanton SchaffhausencoreStrategic or Co-development Partner · 9 November 2010E-government and IT strategy agreement plus shared IT operations (ITSH/KSD) between Canton and City Schaffhausen. Enables coordinated digital government services and shared technology infrastructure.
• SH POWER (Städtische Werke Schaffhausen)coreOthersMunicipal utility company providing electricity, natural gas, water, and district heating/cooling services to the city. Stadt Schaffhausen is the parent/owner entity.
• VBSH (Verkehrsbetriebe Schaffhausen)coreOthersMunicipal public transport company operating city bus services. As of 2021, operates fully electric bus fleet after 2017 decision to transition entire fleet to electrobuses.
• KSS-FreizeitparkminorOthersMunicipal leisure and recreation facility operator providing swimming pool and sports facilities. Current swimming pool undergoing replacement project after over 50 years of operation.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Stadt Winterthur: Second-largest city in Canton Zürich and a comparable Swiss municipal government providing the same comprehensive range of municipal services (utilities, public transport, social services, education) via a multi-referate structure analogous to Schaffhausen's Präsidial-/Bau-/Bildungs-/Finanz-/Sozial- & Sicherheitsreferat setup.
• Stadt Luzern: Larger but structurally analogous Swiss municipal government delivering the same comprehensive municipal-service mix (administration, public safety, education, social services, culture, municipal utilities) through a parallel Referat/Direktion organization.
• Stadt Zug: Capital of Canton Zug, a Swiss municipal government with a comparable small-city administrative footprint and similar service-delivery mandate, including municipal utilities, public transport, and social services.
• Stadt Biel/Bienne: Swiss bilingual municipal government providing equivalent administrative, public-safety, education, cultural, and municipal-utility services; relevant comparable for benchmarking digital-service delivery and multi-channel citizen engagement in a similar mid-sized Swiss city.
• Stadt Aarau: Capital of Canton Aargau and a Swiss mid-sized municipal government operating the same core service portfolio (Stadtrat/Grosser Rat governance, municipal utilities, public safety, education, social services) as Schaffhausen.
• Stadt Frauenfeld: Capital of Canton Thurgau with a similar small-to-mid-sized population profile and identical Swiss municipal-government mandate; operates comparable Referate structure including building, education, finance, and security/social services.
• Stadt St. Gallen: Swiss cantonal-capital city government running equivalent municipal functions including city police (Stadtpolizei), municipal works, education, social services, and culture, with a comparable multi-channel citizen-services model.
• Stadt Chur: Capital of Canton Graubünden, another Swiss municipal entity delivering equivalent municipal services (administration, public works, utilities, culture) through a similar multi-department model, with comparable exposure to historic-old-town tourism and regional capital functions.

Others

• Kanton Schaffhausen: Parent cantonal government with which Schaffhausen shares ITSH/KSD IT operations under a 2010 e-government strategy agreement; operates at the supramunicipal level, providing overlapping but higher-order governance, regulatory, and administrative services.

Regional players

• Gemeinde Neuhausen am Rheinfall: Immediate neighboring municipality across the Rhine, party to the 2021 OSTWIND public-transport promotion agreement with Schaffhausen and co-operator of Voi e-scooter sharing from July 2026; same municipal mandate but operates in a separate jurisdiction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/StadtkanzleiSchaffhausen
• LinkedInlinkedin.com/company/stadt-schaffhausen-stadtkanzlei
• Instagraminstagram.com/stadt_schaffhausen

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Schaffhausen