Staffordshire Commissioner for Police, Fire and Rescue and Crime.

What Staffordshire Commissioner for Police, Fire and Rescue and Crime. does

The Staffordshire Commissioner for Police, Fire and Rescue and Crime is an elected UK government office established in 2012 under the Police Reform and Social Responsibility Act 2011, headquartered at Block 9, Weston Road Complex, Stafford. The Commissioner (currently Ben Adams) holds the Chief Constable and Chief Fire Officer to account on behalf of the communities of Staffordshire and Stoke-on-Trent, exercising statutory oversight of Staffordshire Police and Staffordshire Fire & Rescue Service. The office itself is small — 25.6 FTE staff including the Deputy Commissioner — and operates through a portfolio of public service programmes rather than commercial products: oversight and accountability (public performance meetings, HMICFRS inspections, complaint reviews), victim support services (ASB Harmony, Victim Gateway, New Era domestic abuse service, ASB Case Review), volunteer programmes (Independent Custody Visitors — Gold ICVA award 2026, Appropriate Adults, Independent Scrutiny Panels, Community Speed Watch with 450+ volunteers), youth diversionary activity (Staffordshire Space programme reaching 9,219+ young people in summer 2025 with 23,480 attendances), and road safety (Ride it Right campaign with 36% casualty reduction on signed routes since 2006). Revenue is entirely public sector funding — council tax precept, government grants, statutory funding mechanisms, and proceeds of crime — with services provided free at point of use; no commercial pricing model applies. The technology footprint is limited to a government website platform secured by CloudFlare, instrumented with Google Analytics and Google Tag Manager. Distribution is achieved through statutory partners (Staffordshire Police, Staffordshire Fire & Rescue Service), 10 Community Safety Partnerships across local authorities, and commissioned third-party service providers, making this a coordination and commissioning body rather than a product company.

Name

Staffordshire Commissioner for Police, Fire and Rescue and Crime.

Legal name

Office of the Commissioner for Staffordshire

Website

https://staffordshire-pfcc.gov.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Elected UK government office established in 2012 that holds Staffordshire Police and Fire & Rescue Service to public account, commissions victim support and youth diversionary programmes, and coordinates 10 Community Safety Partnerships across Staffordshire and Stoke-on-Trent.

Ownership category

akta.pro rank

Headquarters

HQ city

Stafford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Public Sector Funding: Government body funded primarily through council tax precept, government grants, and various statutory funding mechanisms for police, fire and rescue, and crime prevention services.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Staffordshire Commissioner for Police, Fire and Rescue and Crime is an elected public office that holds the Chief Constable and Chief Fire Officer to account on behalf of residents of Staffordshire and Stoke-on-Trent. The Commissioner commissions victim support services, distributes community safety funding through Community Safety Partnerships, runs volunteer oversight programmes such as Independent Custody Visiting and Appropriate Adults, and delivers youth engagement and road safety initiatives. All services are provided free at the point of use and funded through council tax precept and government grants.

Product overview

The Staffordshire Commissioner for Police, Fire and Rescue and Crime is a public sector office providing governance, oversight, and accountability services rather than a traditional technology product. The organization operates a portfolio of public service programmes including: Police & Crime oversight and the Fire & Rescue oversight, both held to account through public performance meetings; Community safety funding distributed through Community Safety Partnerships; Victim support services including ASB Harmony (anti-social behaviour mediation) and the ASB Case Review mechanism; Volunteer programmes such as Independent Custody Visiting (Gold ICVA award winner), Appropriate Adults Scheme, Independent Scrutiny Panels, and Community Speed Watch (450 volunteers); Youth engagement through the Staffordshire Space summer programme for 8-17 year-olds; Road safety initiatives including the Ride it Right campaign and Safer Roads Partnership. These services are delivered through a combination of commissioned contracts, volunteer schemes, and partnership working with police, fire, local authorities, and health agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• ASB Harmony A free, confidential anti-social behaviour and mediation service commissioned by the Staffordshire Commissioner. Provides emotional support and practical assistance navigating legal issues, improving home security, and dealing with housing providers for victims of ASB.
• ASB Case Review A tool allowing victims who have reported multiple incidents of anti-social behaviour but are unhappy with the response to request a review. An independently chaired panel makes recommendations using expertise from partner agencies.
• Independent Custody Visiting Scheme A scheme where trained volunteers make regular unannounced visits to police custody suites to check on the rights, entitlements, wellbeing and dignity of detainees. The scheme received a Gold award from the Independent Custody Visiting Association (ICVA).
• Appropriate Adults Scheme A volunteer scheme providing independent support to vulnerable adults detained in police custody across Staffordshire and Stoke-on-Trent.
• Independent Scrutiny Panels Local resident panels that examine police powers and areas of national and local interest, providing independent scrutiny of policing activities.
• Staffordshire Space Programme A summer holiday programme providing fun activities for young people aged 8-17, bringing together public, voluntary and private sector organisations. Partially funded by proceeds of crime, it aims to reduce anti-social behaviour and improve youth skills and wellbeing.
• Ride it Right Campaign An annual road safety campaign by the Staffordshire Safer Roads Partnership featuring yellow 'Think Bike' signs on high-risk motorcycle routes. Since 2006, the scheme has achieved a 36% reduction in motorcycle casualties on signed routes.
• Community Speed Watch A volunteer initiative with 450 volunteers who help local communities address speeding problems in their areas as part of the Staffordshire Safer Roads Partnership.
• Complaint Review Service A service allowing individuals to request a review if they are unhappy with how Staffordshire Police handled their complaint or with the final outcome.
• Freedom of Information Service Service handling Freedom of Information Act requests, allowing public access to recorded information held by the Staffordshire Commissioner's Office.
• Community Safety Fund Community Safety Fund providing over £100,000 to Community Safety Partnerships for projects and initiatives aimed at reducing crime and anti-social behaviour across Staffordshire and Stoke-on-Trent.

Quantifiable outcome

• 89.7% of 999 calls answered within 10 seconds
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Staffordshire Safer Roads Partnership (SSRP)coreStrategic or Co-development PartnerPartnership chaired by the Commissioner bringing together Staffordshire Commissioner’s Office, Staffordshire Police, Staffordshire Fire & Rescue Service, Stoke-on-Trent City Council, Staffordshire County Council and National Highways to achieve sustained reduction in road traffic collisions.
• Community Safety Partnerships (CSPs)coreStrategic or Co-development PartnerStatutory partnerships including Police, Fire & Rescue, local authorities, health partners and probation service working to tackle crime and anti-social behaviour in local communities across 10 local authority areas.
• Staffordshire Space Programme PartnerscoreStrategic or Co-development PartnerPublic, voluntary and private sector organisations collaborating to provide positive activities for young people aged 8-17 during school holidays. Partially funded by proceeds of crime.
• Victim Support (Harmony Service)coreStrategic or Co-development PartnerCommissioned by the Commissioner to provide free confidential support services for victims of anti-social behaviour, including emotional support and practical assistance with legal issues, home security, and housing providers.
• Vysions Youth ServicesminorChannel Partner/ Reseller/ DistributorYouth services provider delivering Coach in the Park sports programme in Cannock parks, providing qualified sports coaching combined with detached youth work to engage young people in safe recreational spaces.
• SSRP Partners (Police, Fire, Councils)coreStrategic or Co-development PartnerStaffordshire Police, Staffordshire Fire & Rescue Service, Staffordshire County Council, and East Staffordshire Borough Council working together on cycle safety initiative.
• New Era (Domestic Abuse Service)coreStrategic or Co-development PartnerStaffordshire and Stoke-on-Trent Domestic Abuse Victim Service receiving 9,354 referrals to provide support for domestic abuse victims.
• HMICFRScoreStrategic or Co-development PartnerHis Majesty’s Inspectorate of Constabulary and Fire & Rescue Services provides independent assessment of police and fire service performance, informing Commissioner’s accountability role.

Scale indicators26 records

Recent moves2 records

Expansion highlights5 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Xx.com/StaffsPFCC
• YouTubeyoutube.com/channel/UCBZ2D72Lv8WGYrhC9Gd_OEg
• Facebookfacebook.com/StaffordshirePFCC
• LinkedInlinkedin.com/company/office-of-the-police-and-crime-commissioner-staffordshire
• Instagraminstagram.com/staffscommissioner

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Staffordshire Commissioner for Police, Fire and Rescue and Crime.