STA Servizi Tecnici Assistenze
STA Servizi Tecnici Assistenze is a Verona-based Italian technical services firm founded in 1991, providing integrated climate control, security, and water treatment systems with remote multi-system management to 90,000 residential and small commercial customers through 58 specialized technicians and authorized partnerships with Immergas and Mitsubishi Electric.
- Company typePrivate
- Founded1991
- HeadquartersCaselle di Sommacampagna , Verona, Italy
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What STA Servizi Tecnici Assistenze does
STA Servizi Tecnici Assistenze is a Verona-based Italian technical services company founded in 1991 by three partners as an authorized Immergas technical assistance center (CAT). Over more than 30 years of operation the firm has expanded from a single-line boiler service into an integrated provider of climate control, security systems, and water treatment for residential and small commercial customers in the Verona region, serving a cumulative base of 90,000 clients through 58 specialized technicians. The company's core differentiator is the Piattaforma Multisistema, a proprietary integration platform that unifies HVAC, intrusion detection, video surveillance, fire/gas detection, access control, and water treatment under a single remote-manageable interface accessible via smartphone app.
STA operates as an authorized service center for major HVAC brands Immergas and Mitsubishi Electric, which underpins its installation and warranty business. Its commercial stack combines one-time installation fees with recurring revenue from maintenance contracts, the Formula Comfort extended warranty program (extending Immergas boiler warranty from 2 to 10 years), and the Reperibilità 24/7 availability subscription. Additional product offerings include the Sanistone continuous photocatalytic sanitization device and EUREKA hybrid heating/cooling systems. The 2025-2026 period has been characterized by operational technology investment, including Modula LIFT and Modula NEXT automated vertical warehouses, a Sala Demo experience center, and a company-wide technological revamping project aimed at digitizing technician workflows and improving customer-facing service transparency.
Go-to-market is sales-led and direct, combining phone, website, email, and on-site service for a primarily residential and SMB customer base in the Verona area. Distribution channels include dedicated phone lines for each service vertical (Immergas, Mitsubishi Electric, security, water treatment), a physical Demo Room for experiential sales, and co-marketing leverage through brand partnerships. Customer acquisition mixes direct outreach, referrals, digital content, and partner channel visibility, with a horizontal segmentation approach covering both individual homeowners and commercial/institutional accounts.
STA Servizi Tecnici Assistenze firmographics
Firmographics- Name
- STA Servizi Tecnici Assistenze
- Legal name
- STA Servizi Tecnici Assistenze
- Website
- https://staservizi.it
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- STA Servizi Tecnici Assistenze is a Verona-based Italian technical services firm founded in 1991, providing integrated climate control, security, and water treatment systems with remote multi-system management to 90,000 residential and small commercial customers through 58 specialized technicians and authorized partnerships with Immergas and Mitsubishi Electric.
- Ownership category
- akta.pro rank
STA Servizi Tecnici Assistenze industry classification
Industry- Product category
- Integrated Building Technical Services
- NAICS
- Security Systems Services (except Locksmiths) (561621), Steam and Air-Conditioning Supply (221330), Computer Systems Design and Related Services (54151)
- SIC
- Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)
- akta.pro primary industry
- Security, Safety & Fire/Life Safety Management (BPABAAAE)
Keywords
Where STA Servizi Tecnici Assistenze is headquartered
LocationHeadquarters
- HQ city
- Caselle di Sommacampagna , Verona
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
STA Servizi Tecnici Assistenze business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Installation Services: One-time installation fees for climate control, security, and water treatment systems. Includes system design, equipment sourcing, and professional installation.
- Maintenance and Service Contracts: Recurring revenue from scheduled maintenance, technical assistance, and the 'abbonamento reperibilita' (24/7 availability subscription) service.
- Extended Warranty Programs: Premium warranty extensions such as Formula Comfort that extend Immergas warranty from 2 to 10 years, providing annual recurring revenue.
- Parts and Components Sales: Sale of replacement parts, consumables, and accessories for installed systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One time/ perpetual license | Basic Security System - Starting from €850 |
| Subscription | Annual | Formula Comfort - Extended Warranty Program |
| Subscription | Annual | Special 10-Year Guarantee Program |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
STA Servizi Tecnici Assistenze product offering
Product offeringCore offering
STA Servizi provides integrated technical services for residential and commercial properties, including climate control (heating, cooling, heat pumps, hybrid systems), security systems (video surveillance, intrusion and fire detection, access control), and water treatment. Its flagship offering is the proprietary Piattaforma Multisistema, which unifies management of these systems under a single interface accessible remotely via app. The company also operates authorized service centers for Immergas and Mitsubishi Electric brands.
Product overview
STA Servizi Tecnici Assistenze operates as an integrated technical services provider offering climate control, security, and water treatment solutions. The core offering is the Piattaforma Multisistema, a unified supervision platform that integrates these three service areas, enabling centralized control via a single interface accessible anywhere. The climatizzazione service includes authorized dealer and service operations for Immergas and Mitsubishi Electric brands, covering boilers, heat pumps, and hybrid systems. The sicurezza service encompasses video surveillance, intrusion detection, fire/gas detection, and access control systems. The trattamento acque service addresses water treatment needs. Supporting services include a 24/7 Reperibilità availability subscription, a physical Sala Demo for customer demonstrations, and Sanistone—a proprietary sanitization device using photocatalytic oxidation technology. The company has also invested in Modula LIFT and NEXT automated vertical warehouses for internal operational efficiency.
Differentiator
Problem solved
Functional benefit
Products and services
- Piattaforma Multisistema (Multi-System Platform)
- Climatizzazione (Climate Control)
- Sicurezza (Security Systems)
- Trattamento Acqua (Water Treatment)
- Reperibilità (24/7 Availability Service)
- Sanistone
- EUREKA Hybrid Systems
Quantifiable outcome
- 40% reduction in material waste through automated warehouse management
- +2 more outcomes
Companies that use STA Servizi Tecnici Assistenze
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
STA Servizi Tecnici Assistenze technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
STA Servizi Tecnici Assistenze partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- ImmergascoreSTA Servizi is an authorized Immergas service center, with technicians qualified for maintenance of gas thermal systems according to national regulations. Immergas is an Italian company founded in 1964, with 7 million boilers sold worldwide across 50+ nations, operating a research center for renewable energy applications.
- Mitsubishi ElectriccoreSTA Servizi is an authorized service center for Mitsubishi Electric, providing technical assistance, installation, and maintenance for residential, commercial, and heating product lines. Mitsubishi Electric has been operating in Italy since 1985 with over 300 employees, organized in five commercial divisions.
- Vigili del Fuoco (Firefighters)minorCollaboration with the Firefighters (Nbcr unit - nuclear, bacteriological, chemical, radiological) for emergency interventions during COVID-19 quarantine situations, enabling access to homes for emergency repairs while maintaining safety protocols.
Scale indicators5 records
Recent moves10 records
Expansion highlights7 records
STA Servizi Tecnici Assistenze competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
STA Servizi Tecnici Assistenze social profiles
Digital presenceSTA Servizi Tecnici Assistenze financial estimates
Financial estimateRevenue estimate
Valuation estimate
STA Servizi Tecnici Assistenze leadership team
Management profileNumber of profiles
STA Servizi Tecnici Assistenze funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
STA Servizi Tecnici Assistenze M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about STA Servizi Tecnici Assistenze
What does STA Servizi Tecnici Assistenze do?
STA Servizi provides integrated technical services for residential and commercial properties, including climate control (heating, cooling, heat pumps, hybrid systems), security systems (video surveillance, intrusion and fire detection, access control), and water treatment. Its flagship offering is the proprietary Piattaforma Multisistema, which unifies management of these systems under a single interface accessible remotely via app. The company also operates authorized service centers for Immergas and Mitsubishi Electric brands.
Is STA Servizi Tecnici Assistenze a public or private company?
STA Servizi Tecnici Assistenze is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was STA Servizi Tecnici Assistenze founded?
STA Servizi Tecnici Assistenze was founded in 1991. It employs 11 to 50 people.
Where is STA Servizi Tecnici Assistenze based?
STA Servizi Tecnici Assistenze is headquartered in Caselle di Sommacampagna , Verona, Italy, in the Europe region.
How does STA Servizi Tecnici Assistenze make money?
Four revenue lines are on record. Installation Services are the primary driver. The others are maintenance and Service Contracts, extended Warranty Programs and parts and Components Sales.
Does STA Servizi Tecnici Assistenze have an API?
No public API is recorded for STA Servizi Tecnici Assistenze.
What industry is STA Servizi Tecnici Assistenze in?
STA Servizi Tecnici Assistenze's product category is Integrated Building Technical Services. Its primary akta.pro industry code is BPABAAAE, Security, Safety & Fire/Life Safety Management. Its NAICS code is 561621 and its SIC code is 8744.