Parish of St Helier

What Parish of St Helier does

The Parish of St Helier is the local government authority for Jersey's capital and most populous parish, operating as a statutory body under Jersey law with origins in the island's 13th-century parish system. It delivers a comprehensive portfolio of municipal services to approximately 33,000 residents, including refuse and recycling collection, street cleaning, parks and gardens maintenance, cemetery management, a children's nursery, a residential care home (St Ewold's), electoral administration, road works coordination, and community event programming including Liberation Day and Battle of Flowers involvement. The Parish also administers all local licensing and permitting — driving licences, dog licences, liquor licences, resident parking zones (RPZ), Blue Badges, scaffolding and skip permits, and a wide range of commercial permits for retail and hospitality operators.

The Parish's technology stack centres on two digital self-service platforms: parish.je, a centralised portal for rates payments, driving licence renewals, electoral registration, and change-of-address/name requests, and doglicences.je, a dedicated portal for dog licence purchases and renewals. The website (sthelier.je) provides informational content, online bookings for Town Hall meeting rooms, and access to public consultations, with communications supplemented by a quarterly bilingual (English and Jèrriais) Town Crier magazine, email newsletter, and Parish Ambassador media engagement. The Parish holds Cyber Essentials certification.

Revenue is generated through four primary streams: Parish Rates (annual property-based taxation approved at the Parish Rates Assembly), licence and permit fees (dog, driving, liquor, commercial, parking), service fees (Town Hall room bookings, skip/scaffolding/oversized vehicle permits), and rental income from parish-owned flats and commercial units. Governance is exercised through the Constable (currently Inna Gardiner) and the Parish Assembly, with a CEO (Andrew Sugden, appointed December 2022) managing operations and a 68-employee headcount.

Name

Parish of St Helier

Legal name

Parish of St Helier

Website

https://sthelier.je

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Parish of St Helier is the statutory local government authority for Jersey's capital, providing municipal services (waste, parks, licensing, electoral, parking, social care) to residents and businesses within the parish, funded through Parish Rates and fees.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Landscaping Services (56173), Other Residential Care Facilities (623990)

SIC

Real Estate (6500), Real Estate Operators (No Developers) & Lessors (6510)

akta.pro primary industry

City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• Municipal services
• Parish administration
• Waste management services
• Local government services
• Community licensing

Headquarters

HQ city

St Helier

HQ country

Jersey

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Parish Rates: Property-based rates levied on landowners within the Parish of St Helier, collected annually and approved at the Parish Rates Assembly.
2. Licences and Permits: Fees collected for various licences including dog licences, driving licences, liquor licences, parking permits, and other business/personal permits.
3. Service Fees: Fees for services such as room bookings at Town Hall, skip permits, scaffolding permits, and oversized vehicle permits.
4. Property Rental: Rental income from parish-owned properties such as Flats and commercial units.

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

The Parish of St Helier is a statutory local government authority providing municipal services to residents and businesses in Jersey's capital town. Core offerings include refuse and recycling collection, street cleaning, parks and gardens maintenance, cemeteries, a children's nursery, a residential care home (St Ewold's), licensing and permitting services (driving, dog, liquor, parking, Sunday trading, scaffolding), electoral administration, and community event coordination.

Product overview

The Parish of St Helier is a local government authority in Jersey that provides a comprehensive suite of citizen services through its website. Rather than a unified software product, the parish offers multiple service modules including refuse collection and recycling, parks and gardens management, cemetery services, a children's nursery, and a care home (St Ewold's). The organization also administers licensing and permitting services such as driving licences, dog licences, liquor licences, and resident parking zones. Community services include honorary police coordination, public consultations, community group support, and event management including the Town Takeover and Battle of Flowers events. The digital presence is primarily informational and transactional, enabling online payments, bookings, and service requests through the parish.je and doglicences.je portals.

Differentiator

Problem solved

Functional benefit

Products and services

• Parish Rates Collection

Quantifiable outcome

• St Helier won the Coastal category at the RHS Britain in Bloom Competition in 2024, demonstrating excellence in parks and environmental management.
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Mykolaiv, UkrainecoreOthers · 22 February 2023Parishioners agreed to twin with Mykolaiv in February 2023, responding to the needs of Ukrainian refugees locally. The Parish has twinned with five cities/towns total, including Bad Wurzach (Germany).
• Avranches, FrancecoreOthers · 23 June 1982Formal twinning relationship established on 23 June 1982 between the Parish of St Helier and Avranches, France. A new mural was unveiled in February 2026 celebrating St Helier's ties with Avranches.
• Bad Wurzach Partnerschaft CommitteeminorOthersThe St Helier Bad Wurzach Partnerschaft Committee celebrates anniversaries of liberation, particularly the 80th anniversary commemorations of Jersey internees in Bad Wurzach.
• Government of JerseycoreStrategic or Co-development PartnerThe Parish works closely with the Government of Jersey on infrastructure projects, electoral administration, road works, and various statutory functions. The States of Jersey provides centralised government services while the Parish handles local administration.
• Comité des ConnétablescoreStrategic or Co-development PartnerThe Comité des Connétables provides guidance and coordination across Jersey's 12 parishes. The Parish of St Helier participates in Supervisory Committee meetings and coordinated initiatives.
• Creative Island PartnershipminorStrategic or Co-development PartnerCollaborated with the Creative Island Partnership and Government of Jersey on the 2025 Town Takeover initiative supporting Battle of Flowers and town centre activation.
• Battle of Flowers AssociationcoreStrategic or Co-development PartnerThe Parish collaborates with the Battle of Flowers Association on the annual Town Takeover event, providing funding and support for shop front schemes and community participation in Jersey's largest flower festival.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Parish of St Brelade: Jersey parish with overlapping statutory duties (rates, licensing, parks, honorary police). Slightly more tourism-weighted, offering a useful comparison point for service mix and budget scale across Jersey parishes.
• Parish of St John: One of Jersey's twelve parishes delivering the same statutory municipal services, including rates, honorary police, and refuse collection. A direct operational peer within the Jersey parish system.
• Parish of St Martin: Another Jersey parish with an equivalent statutory remit covering rates, licensing, parks, and community services. Useful as a peer benchmark for service cost and delivery model.
• Parish of Grouville: A smaller Jersey parish operating the same local government functions under Jersey law. Comparable on service scope and statutory structure, though smaller in resident base than St Helier.
• Parish of St Saviour: Another of Jersey's 12 parishes, operating under the same statutory framework and Comité des Connétables coordination. Provides the same mix of rates collection, licensing, refuse/recycling, and community services, making it the most directly comparable municipal peer.
• Parish of St Peter: A rural-leaning Jersey parish providing rates, licensing, refuse, and community services under the same parish law framework. Useful as a peer for benchmarking service delivery at a different parish scale.
• Parish of St Mary: A small Jersey parish offering the same municipal service catalogue as St Helier under the same legal framework. Comparable on service mix though smaller in scale.

Broad incumbents

• States of Jersey: The central government authority that the Parish of St Helier partners with on infrastructure, electoral administration, and statutory functions. Operates a broader portfolio of island-wide services (health, education, economy) but shares the same ratepayer base and policy environment.

Regional players

• Douglas Borough Council: The local authority for Douglas, the capital of the Isle of Man (another British Crown Dependency). Comparable as a small-island capital municipality with rates-funded services, licensing, parks, and event programming duties.
• States of Guernsey (Government of Guernsey): The central government of the neighbouring Crown Dependency of Guernsey. Operates in a closely related legal and economic environment, providing a regional peer for benchmarking island-wide municipal service delivery and funding models.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/parishofsthelier

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parish of St Helier