Deanship of Student Affairs: The University of Jordan

What Deanship of Student Affairs: The University of Jordan does

The Deanship of Student Affairs is an administrative unit of the University of Jordan (a public university established by royal decree in Amman, Jordan) that delivers non-academic student services to the university's enrolled undergraduate, graduate, and international students. Founded in 1973, the deanship operates 10 administrative departments/circles, 29 integrated service facilities, and a staff of 12-20 administrative personnel, providing services including student housing (Andalus, Al-Zahra, Jerash, Amman dormitories), healthcare (student clinic with a medical analysis lab), psychological counseling, disability support (Braille-equipped computer lab), sports activities, cultural programs, student exchange coordination, and career development.

The deanship's technology footprint consists of approximately 10+ web-based e-service platforms hosted at eservices.ju.edu.jo, covering clearance certificates, student clinic management, dormitory registration/renewal, student employment, international student photo upload, tuition installment plans, student clubs management, yearbook photo submission, artistic/athletic excellence applications, complaints/suggestions, innovation ideas, and a thanks/appreciation portal. The organization holds ISO 9001:2015 certification and maintains active partnerships with government bodies (Public Security Directorate, Ministry of Youth, Ministry of Interior, Ministry of Tourism and Antiquities, Independent Election Commission), the Azerbaijani Embassy (donor), Bank of Cairo Oman, Islamic Hospital, and the German Academic Exchange Service (DAAD).

The deanship is funded entirely through the University of Jordan's institutional budget allocated by the Jordanian government; it is not a commercial entity. Services are provided free of charge to enrolled students, with a single nominal fee of 15 Jordanian dinars charged for the Jordanian Sign Language course. In 2025, the deanship was ranked 1st in Jordan and 2nd in the Arab world for student exchange training by the Arab Council for Training and Creative Student Work, and the Dean (Dr. Safwan Al-Shihab) received a Certificate of Appreciation from the Union of Arab Universities.

Name

Deanship of Student Affairs: The University of Jordan

Legal name

The University of Jordan (الجامعة الأردنية)

Website

https://studentaffairs.ju.edu.jo

Company type

Public

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

The Deanship of Student Affairs is an administrative unit of the University of Jordan that delivers non-academic student services (housing, healthcare, counseling, disability support, sports, cultural activities, and digital e-services) to all enrolled University of Jordan students. Founded in 1973, it operates 10 departments, 29 facilities, and is government-funded.

Ownership category

akta.pro rank

Product category

Higher Education Student Services

NAICS

Colleges, Universities, and Professional Schools (6113), Educational Support Services (611710)

SIC

Services-Educational Services (8200), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Student Affairs Administration (Conduct, Wellbeing, Support Oversight) (EDADAKAC)

akta.pro secondary industries

Student Residence Halls & Dormitory Management (On-/Near-Campus) (EDAIALAB), University Dorms & Affiliated Summer Housing (THAMAGAA), International Student Housing Placement & Management (BPAJAJAL)

Keywords

• Student affairs services
• University housing services
• Student healthcare
• Extracurricular activities
• Student counseling services

Headquarters

HQ city

Amman

HQ country

Jordan

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Institutional Budget: As a unit of the University of Jordan, the deanship is funded through the university's institutional budget allocated by the Jordanian government.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

The Deanship of Student Affairs at the University of Jordan provides comprehensive non-academic student services including on-campus housing (four dormitories), student healthcare through a clinic and medical lab, psychological counseling, disability support services, sports and cultural activities, art and calligraphy studios, a university choir, and student employment and exchange programs. It also operates an integrated digital E-Services Portal covering clearance certificates, dormitory registration, yearbook submissions, tuition installment plans, clinic management, student clubs, complaints, and innovation platforms for enrolled University of Jordan students.

Product overview

The Deanship of Student Affairs at the University of Jordan provides a comprehensive suite of student services through both physical facilities and electronic systems. The electronic services platform consists of multiple integrated web-based systems including: Yearbook Photo Submission, Student Clinic Management, Clearance Certificate issuance, Student Employment, International Student Photo Upload, Tuition Installment Plans, Dorm Registration and Renewal, Student Clubs Management, and Excellence Application Systems. These are complemented by internal evaluation and feedback platforms including complaints, suggestions, and innovation portals. The deanship also operates physical facilities such as the University Art Studio (المرسم الجامعي), Arabic Calligraphy Studio (محترف الخط العربي), University Choir (كورال الجامعة الأردنية), a Computer Lab for Students with Disabilities with Braille printing capabilities, and a Medical Analysis Laboratory. All these services are coordinated through the deanship's administrative structure comprising 10 departments, 20 administrative divisions, 122 staff members, and 122 comprehensive service facilities, operating under ISO 9001:2015 quality standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Student Dormitory Housing

Quantifiable outcome

• First place in Jordan, second in the Arab world in student exchange training under the Arab Council for Training and Creative Student Work programs.
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered notable, minor and core.

• Ministry of Tourism and Antiquities (وزارة السياحة والآثار)notableStrategic or Co-development Partner · 21 June 2026Co-sponsored a student trip to Petra archaeological site to promote Jordan's cultural heritage among international and local students.
• "Jordan is Our Paradise" Program (برنامج أردننا جنة)minorStrategic or Co-development Partner · 1 January 2026Collaborated in organizing a student trip to Petra to enhance cultural exchange among students.
• Sahar Al Tabiah Travel and Tourism (مكتب سحر الطبيعة للسياحة والسفر)minorStrategic or Co-development Partner · 1 January 2026Travel agency partner that collaborated on the Petra student trip.
• German Academic Exchange Service (DAAD) - الهيئة الألمانية للتبادل العلميnotableStrategic or Co-development Partner · 7 April 2025DAAD partnered with the International Affairs Unit to host an information session on project and individual funding opportunities for administrative and academic staff, and student grants.
• Bank of Cairo Oman (بنك القاهرة عمان)notableGTM or Marketing PartnerOne of the key national partners of the deanship, supporting its programs and student activities.
• Public Security Directorate (مديرية الأمن العام)coreStrategic or Co-development PartnerThe university signed a cooperation agreement with the Public Security Directorate to facilitate and organize all aspects of cooperation between the two parties. Collaboration includes community security awareness weeks, cybercrime awareness lectures, and traffic safety programs.
• Ministry of Youth (وزارة الشباب)coreStrategic or Co-development PartnerThe deanship collaborates with the Ministry of Youth on scouting programs, dialogue sessions, and youth empowerment initiatives including the 'Yalla Nsharek' political participation program and the 'Watan Loyalty' championship.
• Ministry of Interior (وزارة الداخلية)notableStrategic or Co-development PartnerPartner in community safety and national awareness initiatives.
• Islamic Hospital (المستشفى الإسلامي)notableStrategic or Co-development PartnerCollaborates with the deanship on health-related events such as Ramadan health investment lectures.
• Independent Election Commission (الهيئة المستقلة للانتخاب)coreStrategic or Co-development PartnerPartners through the 'Ana Usharek' (I Participate) program with three stages: I Participate, I Participate+, and Fellowship, aimed at building dialogue skills and enhancing youth political participation.
• Azerbaijani Embassy (السفارة الأذربيجانية)notableOthersFunded the setup of the computer lab for students with disabilities at a cost of 16,000 dinars.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ACUI - Association of College Unions International: International association supporting student union, activities, and campus life programming at colleges and universities; directly comparable in supporting student activities, cultural programs, and campus engagement similar to the deanship's portfolio.
• NAFSA: Association of International Educators: Professional association advancing international education and exchange; comparable to the deanship's International Students Affairs Office and its award-winning student exchange training programs.
• NASPA - Student Affairs Administrators in Higher Education: The leading professional association for student affairs administrators in U.S. higher education; directly comparable in mission (advancing student affairs practice, training, and standards) to the Deanship of Student Affairs at the University of Jordan.

Broad incumbents

• Sodexo Education (Student Services): Global facilities and student services provider for universities including dining, housing support, and wellness; a broad incumbent delivering overlapping student life services across many campuses worldwide.
• American Campus Communities: Large student housing REIT and on-campus resident services provider across U.S. universities; comparable to the deanship's Internal Housing Circle and its management of multiple named dormitories (Andalus, Al-Zahra, Jerash, Amman).
• EAB (Education Advisory Board): Higher-education advisory and research firm supporting student affairs, enrollment, and student success functions at universities; comparable in supporting the strategic and operational dimensions of student affairs leadership.
• Anthology (Campus Management): Major higher-education software provider covering student information, housing, and campus engagement systems; comparable to the deanship's portfolio of 16+ internal e-services for clearance, dorm management, student employment, and clubs.

Emerging players

• Quill (formerly Quadrangle): Specialized student affairs and student conduct software platform serving higher education institutions; directly comparable to the deanship's Student Issues Office and electronic clearance/conduct-related workflows.
• StarRez: Specialty housing and residence life management software used by universities globally; directly comparable to the deanship's Dorm Registration and Residence Renewal e-services and represents a software-productization analog of an internal housing management function.

Others

• EDUCAUSE: Higher-education technology association supporting digital learning and IT strategy at universities; an ecosystem enabler comparable to the deanship's investment in its e-services portal and digital service platforms.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/14FSXDoja7A
• LinkedInlinkedin.com/school/dsa-university-of-jordan
• Instagraminstagram.com/anausharekshababjo/?igshid=YmMyMTA2M2Y=

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Deanship of Student Affairs: The University of Jordan