Temple University Student Success Center

What Temple University Student Success Center does

The Temple University Student Success Center (SSC) is an internal academic support department of Temple University, a private research university in Philadelphia, Pennsylvania. The SSC operates as a centralized, university-funded unit that provides free academic support services to Temple undergraduate and graduate students, including writing tutoring, STEM tutoring, language tutoring and conversation practice, academic coaching, Peer Assisted Study Sessions (PASS), graduate writing and research groups and retreats, and W-course instructional support. It is housed primarily in Charles Library (rooms 230 and 233–240) on Temple's main campus and also delivers services via dedicated Zoom rooms.

The SSC is staffed by approximately seven full-time administrators (an Interim Director, four Assistant Directors, a Learning Specialist, and a Program Coordinator) and over 120 graduate and undergraduate student workers who collectively deliver nearly all direct student-facing services. Service delivery models include one-on-one appointments, same-day sessions, and peer-led group study, with scheduling handled through WCO Online and program-specific portals. The center markets to students through Instagram (@templessc), LinkedIn, Facebook, and an email newsletter, and reaches faculty via template syllabus statements and dedicated faculty support for first-year seminars and writing-intensive courses.

The SSC has no independent revenue model: all student-facing services are free at point of use, and the center is funded through Temple University's operating budget. It has no disclosed proprietary technology, no AI/ML capabilities, no external funding rounds, no patents, and no commercial partnerships. It is not an investable commercial entity; its "customers" are exclusively Temple students, and its funding counterparty is Temple University itself.

Name

Temple University Student Success Center

Legal name

Student Success Center

Website

https://studentsuccess.temple.edu

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Temple University Student Success Center is a university-funded academic support department in Philadelphia that provides free writing tutoring, STEM tutoring, language tutoring, academic coaching, and peer-led study sessions exclusively to Temple University students, staffed by seven administrators and over 120 student workers.

Ownership category

akta.pro rank

Product category

Higher Education Academic Support Services

NAICS

Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Academic Support & Learning Assistance (Tutoring Centers) (EDALABAF)

akta.pro secondary industries

Academic & Classroom Integration Support (Study Skills, Academic Norms, Integrity) (EDAIAKAG), Remedial & Credit Recovery Learning Centers (EDANAHAK)

Keywords

• Academic tutoring services
• Peer study sessions
• Writing center support
• STEM tutoring programs
• Language learning support

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. University-funded academic support services: The Student Success Center is a university department that provides free academic support services to Temple University students. Services are funded through university operations budget rather than revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

The Temple University Student Success Center is a university-funded academic support department that provides free tutoring, academic coaching, language learning assistance, peer-led study sessions, and writing support to Temple University undergraduate and graduate students. Services are delivered in person at Charles Library locations and virtually via Zoom, and are staffed primarily by over 120 graduate and undergraduate student workers supplemented by a small administrative team.

Product overview

The Student Success Center is a comprehensive 'one-stop-shop' academic support center serving graduate and undergraduate students at Temple University. The center offers a portfolio of interconnected programs including Academic Coaching for personalized skill development, a Language Tutoring & Conversation Partners Program supporting multiple languages, Graduate Services with specialized support for advanced students, a Peer Assisted Study Sessions (PASS) Program for peer-led group study, a STEM Learning Lab for math and science tutoring, a Writing Center for writing support, and a W-courses Program supporting writing-intensive course instruction. The center also provides First-Year Seminar Support Services. Together, these services form a holistic academic support ecosystem where student workers (over 120 graduate and undergraduate students) deliver nearly all direct services to students.

Differentiator

Problem solved

Functional benefit

Products and services

• Academic Coaching One-on-one support where coaches help Temple University students develop academic skills, establish effective study habits, and understand expectations of academic work, with assistance in organizational skills, goal-setting, and self-advocacy.
• Language Tutoring & Conversation Partners Program Language support for English language learners and foreign language learners, including conversation practice, vocabulary building, grammar skills, and cultural support for languages such as Spanish, Arabic, Chinese, French, German, Japanese, Korean, Italian, and ASL, with offerings such as language tables, presentation support, and reading support.
• Graduate Services Academic support programs specifically for Temple University graduate students, including academic support, colloquia, writing and research groups, and writing and research retreats tailored to advanced graduate-level work.
• Peer Assisted Study Sessions (PASS) Program Weekly peer-led study meetings for challenging courses including Intermediate Algebra, College Algebra, Precalculus, Calculus, Biology, Chemistry, Economics, Kinesiology, Physics, Spanish, and Statistics, with PASS leaders guiding collaborative study environments.
• STEM Learning Lab Math and science tutoring service offering one-on-one help with scientific and mathematical concepts, exam review study studios, and the Math Foundations program for Temple University students.
• Writing Center Writing tutoring service providing one-on-one support for all types of academic writing, including essays, research papers, and other written materials, with tutors providing engaged and critical feedback on drafts.
• W-courses Program Writing-intensive course program supporting faculty and departments, built around a 'writing-in-the-disciplines' model, with support including WICC oversight, instructor resources, and course proposal guidelines. All undergraduate students must take two designated writing-intensive courses.
• First-Year Seminar Support Services Lesson plans and peer-facilitated sessions for first-year seminar instructors covering topics such as interpersonal skills, imposter syndrome, time management, group work, self-advocacy, AI ethics, and finals preparation.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Course Hero: A large online study resource marketplace providing tutoring, study guides, and course materials. Competes for the same student academic-support use cases but as a commercial, multi-subject platform.
• Chegg: A broad study-help platform offering textbook solutions, tutoring, and writing help. Competes for student mindshare in tutoring and writing support, though at a much larger and more diversified scale.
• Khan Academy: A free online learning platform with video lessons and practice across STEM, writing, and college-prep subjects. Functions as a free alternative to portions of the SSC's tutoring and academic-support offerings.
• Tutor.com: A long-established online on-demand tutoring service used by higher-ed institutions. Provides overlapping tutoring and writing support but as part of a broader consumer/institutional platform rather than a single-campus unit.

Direct peers

• UNC Learning Center: University of North Carolina's academic support center providing tutoring, academic coaching, and study skills programming for undergraduates — a direct functional peer.
• Purdue University Academic Success Center: Purdue's centralized academic support hub delivering tutoring, coaching, and supplemental instruction. Comparable in mission, structure, and target population to Temple's SSC.
• Penn State Learning: Penn State's centralized student academic support unit offering tutoring, workshops, and supplemental instruction. Runs a near-identical mix of peer-led study, writing support, and STEM tutoring as Temple SSC.
• Ohio State University Dennis Learning Center: OSU's academic enrichment center providing peer tutoring, supplemental instruction, and academic coaching. Closely mirrors the SSC's coaching, PASS-style group study, and writing/STEM offerings.
• University of Michigan Sweetland Writing Center: A university-based writing and academic support center serving U-M students with tutoring, writing assistance, and peer learning programs — structurally and operationally comparable to Temple's Student Success Center.

Emerging players

• Paper (Tutoring Platform): An online 24/7 tutoring platform contracted by schools and universities. Competes with the SSC for student tutoring demand, especially in writing and STEM, via a tech-enabled delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/templessc
• LinkedInlinkedin.com/company/temple-university-student-success-center
• Instagraminstagram.com/templessc

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Temple University Student Success Center