Pemerintah Provinsi Sulawesi Utara

What Pemerintah Provinsi Sulawesi Utara does

Pemerintah Provinsi Sulawesi Utara is the provincial-level executive government of North Sulawesi Province in Indonesia, established on 23 September 1964, with its capital in Manado. It exercises constitutionally mandated regional-administration authority over a territory of approximately 13,892.47 km² spanning 11 kabupaten (regencies) and 4 kota (municipalities), serving a resident population of roughly 2.62 million. The entity's core function is the delivery of public services, infrastructure development, and regional economic governance — executed through a medium-term development plan (RPJMN 2021-2026) under which 1,248 infrastructure projects have been completed.

Operationally, the provincial government has built a layered digital-services portfolio led by the SINERGI SULUT SMARTGOV super-app, which integrates point solutions including TIM SALUT (vehicle tax administration), SPMB SULUT (student enrollment), LAKER SULUT (violence complaint reporting), PERKASA SULUT (social worker protection), MONEV SULUT (performance monitoring), LPSE SULUT (e-procurement), JDIH Prov. SULUT (legal information), and the Portal Satu Data SULUT open-data platform. Its financial-services footprint includes ownership of Bank SULUTGO, the regional development bank, and coordination of two Special Economic Zones — KEK Likupang (tourism) and KEK Bitung (industrial/logistics).

Funding flows through the Indonesian APBD framework (central transfers plus locally generated revenue), and performance against development targets is tracked via the Satu Data portal, including indicators such as the poverty rate — recorded at 6.32% in March 2026, the lowest among Sulawesi Island provinces, down from 6.62% six months earlier. Current leadership comprises Governor Yulius Selvanus (inaugurated 2025) and Vice Governor Johannes Victor Mailangkay, with the provincial secretary being Tahlis Gallang.

Name

Pemerintah Provinsi Sulawesi Utara

Legal name

Pemerintah Provinsi Sulawesi Utara

Website

https://sulutprov.go.id

Company type

Private

Founded year

1964

Operating status

Operating

Short description

Pemerintah Provinsi Sulawesi Utara is the provincial government of North Sulawesi, Indonesia, serving 2.62 million residents across 15 regencies/cities with public administration, infrastructure delivery, and a portfolio of citizen-facing digital services anchored by the SINERGI SULUT SMARTGOV super-app.

Ownership category

akta.pro rank

Product category

Regional Government Public Services

NAICS

Executive, Legislative, and Other General Government Support (921), Other General Government Support (92119)

akta.pro primary industry

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

akta.pro secondary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

Keywords

• Public administration services
• E-government platforms
• Regional government services
• Vehicle tax collection
• One data integration

Headquarters

HQ city

Manado

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Vehicle Tax Revenue (Pajak Kendaraan Bermotor): Vehicle tax collection through Bapenda (Regional Revenue Agency) with online payment options
2. Regional Budget (APBD): Regional government budget funded through regional taxes, levies, and central government transfers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Pemerintah Provinsi Sulawesi Utara delivers public administration services to citizens across North Sulawesi Province through a network of 15 regencies/cities and integrated digital platforms. Its core offerings include public service applications (SINERGI-SULUT SMARTGOV Super Apps), vehicle tax services (TIM SALUT, Bapenda), education enrollment (SPMB SULUT), open data access (Portal Satu Data), legal information transparency (JDIH), electronic procurement (LPSE), performance monitoring (MONEV), violence reporting (LAKER), and social worker protection verification (PERKASA).

Product overview

Pemerintah Provinsi Sulawesi Utara operates a digital government services platform consisting of multiple web-based applications and mobile apps serving citizens. The portfolio includes SINERGI (a Super Apps for citizen services), SPMB SULUT (student enrollment), Portal Satu Data SULUT (open data), LPSE SULUT (e-procurement), MONEV SULUT (performance monitoring), JDIH (legal documentation), LAKER (violence reporting), PERKASA (social worker protection), and TIM SALUT (vehicle tax). These applications collectively form the digital service infrastructure for the provincial government.

Differentiator

Problem solved

Functional benefit

Brands

• SINERGI - SULUT SMARTGOV: Super Apps application for public services, information, and food prices in Sulawesi Utara
• TIM SALUT
• SPMB SULUT
• Portal Satu Data SULUT
• JDIH Prov. SULUT
• LPSE SULUT
• MONEV SULUT
• LAKER SULUT
• PERKASA SULUT

Products and services

• SINERGI - SULUT SMARTGOV Super Apps (Super Application) developed by PEMPROV SULUT to help citizens search for public service information, regional news, food prices, and other government-related information. Available on Google Play Store for citizens of North Sulawesi.
• TIM SALUT Vehicle tax information application for the Sulawesi Utara region. Provides information about PKB (Motor Vehicle Tax), SWDKLLJ, PNBP, and payment codes for citizens to check and pay vehicle taxes.
• SPMB SULUT Official platform of the Regional Education Department (Dinas Pendidikan Daerah) for online registration of new students for public senior high schools (SMA) and vocational schools (SMK) in Sulawesi Utara.
• Portal Satu Data SULUT One Data Portal developed by the Communication and Information Department (Dinas Kominfo) based on Presidential Regulation Number 39 of 2019 regarding Satu Data Indonesia, enabling data integration across government agencies.
• JDIH Prov. SULUT Jaringan Dokumentasi dan Informasi Hukum (Legal Documentation and Information Network) portal for legal information transparency and accessibility for the public, managed by the Legal Bureau (Biro Hukum) of SETDA Prov. Sulawesi Utara.
• LPSE SULUT Electronic Procurement Service (Layanan Pengadaan Secara Elektronik) to facilitate the electronic procurement of goods and services, from planning through execution, for government procurement.
• MONEV SULUT Integrated data dashboard for monitoring and evaluating government performance, providing quick and transparent access for the public to government activity data.
• LAKER SULUT Violence complaint application managed by UPTD Protection of Women and Children (UPTD Perlindungan Perempuan dan Anak), designed to make it easier for citizens to report violence.
• PERKASA SULUT Application to check participation in the Religious Social Workers Protection Program (Program Perlindungan Pekerja Sosial Keagamaan), managed by the Manpower and Transmigration Service (Dinas Ketenagakerjaan).

Quantifiable outcome

• 1,248 infrastructure projects completed under RPJMN 2021-2026
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Nine partnerships are on record, tiered core.

• Bank Indonesia - Vehicle Grant ProgramcoreGTM or Marketing Partner · 10 March 2026Bank Indonesia provided vehicle grants to religious institutions including Sinode GMIBM, GMIS, and HKBP as social assistance program supporting religious services and community outreach across North Sulawesi.
• Balai Pelaksanaan Jalan Nasional SULUT (KEMENPU)coreOthersNational road implementation agency operating within North Sulawesi Province, managing national road infrastructure development and maintenance.
• Balai Wilayah Sungai Sulawesi 1 (KEMENPU)coreOthersRiver basin management agency managing water resources and infrastructure in Sulawesi 1 region including North Sulawesi.
• Bank Indonesia (BI Sulut)coreGTM or Marketing PartnerBank Indonesia Representative Office for North Sulawesi provides social assistance, vehicle grants to religious institutions, and supports regional economic development programs. Collaborates with provincial government on poverty reduction and economic stability initiatives.
• BKKBN SULUTcoreOthersNational Population and Family Planning Board representative office managing population and family planning programs in North Sulawesi.
• BPK SULUTcoreOthersFinancial Audit Board representative office conducting financial audits of provincial government accounts and reports.
• BPKP SULUTcoreOthersFinancial and Development Supervisory Board representative office providing internal audit and development supervision.
• KEK Likupang (Kawasan Ekonomi Khusus Likupang)coreStrategic or Co-development PartnerSpecial Economic Zone (SEZ) in Likupang being developed by national KEK management as investment destination. Provincial government facilitates development and investment promotion for the zone.
• KEK Bitung (Kawasan Ekonomi Khusus Bitung)coreStrategic or Co-development PartnerSpecial Economic Zone (SEZ) in Bitung being developed as industrial and fisheries hub. Provincial government supports infrastructure and investment facilitation.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pemerintah Provinsi Jawa Barat: Another Indonesian provincial government administering public services, e-government platforms, and SEZ development across a larger and more populous territory. Direct structural peer for benchmarking regional administration capacity and digital service maturity.
• Pemerintah Provinsi DKI Jakarta: Capital provincial government with the most advanced digital service ecosystem in Indonesia (Jakarta Smart City, JAKI super app). Comparable as a provincial government peer, with Sulut at an earlier stage of e-government maturity.
• Pemerintah Provinsi Bali: Tourism-dependent Indonesian provincial government that has successfully leveraged SEZ and tourism positioning. Comparable in island geography and reliance on tourism/agriculture economic base.
• Pemerintah Provinsi Sulawesi Selatan: Sister Sulawesi provincial government with overlapping island-region characteristics, similar population scale, and shared central-government fiscal framework. Direct peer for regional benchmarking on poverty and economic outcomes.
• Pemerintah Provinsi Sumatera Utara: Large Indonesian provincial government with comparable administrative complexity, agricultural/fishery economic base, and multi-regency/multi-city governance structure. Comparable scale and e-government maturity stage.
• Pemerintah Kota Surabaya: City-level Indonesian government recognized for advanced e-government and citizen service platforms. Comparable as a sub-national government peer focused on digital service delivery, though at city rather than provincial scale.
• Pemerintah Kota Bandung: City-level Indonesian government with mature digital services (Bandung Command Center, e-Government). Relevant peer for benchmarking urban service delivery and citizen-facing app infrastructure within a sub-national government context.
• Pemerintah Provinsi Riau: Resource-rich Indonesian provincial government with comparable APBD scale and central-transfer dynamics. Useful peer for benchmarking fiscal management and SEZ development execution.

Others

• LKPP (Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah): National-level government procurement policy agency that awarded Sulut its e-purchasing recognition. Relevant ecosystem counterpart given the province's electronic procurement (LPSE) operations and compliance obligations.
• Bank SULUTGO: Regional development bank (BUMD) wholly owned by Pemerintah Provinsi Sulawesi Utara. Sister entity in the provincial SOE portfolio and a vehicle for regional development financing.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pemerintah Provinsi Sulawesi Utara