Summer Hill Village Vet

What Summer Hill Village Vet does

Summer Hill Village Vet is a privately held, single-site companion animal veterinary clinic located at 29 Grosvenor Crescent, Summer Hill, in Sydney's Inner West, Australia. Founded in April 2008 by Drs Lydia and Sandra Hodgins, the clinic provides comprehensive primary-care veterinary services — general consultations, surgery (elective and orthopaedic), dentistry with digital dental X-rays, diagnostic imaging (radiology and ultrasonography), on-site pathology, vaccinations, exotic/pocket pet medicine, senior and geriatric pet care, cat boarding, and wildlife rehabilitation support. The clinic holds AQIS accreditation for international pet travel documentation and accepts wildlife cases via WIRES rescuers, capabilities described as scarce among Inner West competitors.

The business operates a hybrid fee-for-service and subscription model. Transactional revenue is generated from consultations ($69 nurse, $119 standard, $144 urgent, $189 extended, $139 Saturday) and procedures (dental scale and polish from $595-$695; vaccinations $134-$189; cat boarding $41.80/day). Recurring revenue comes from Pet Wellness Plans ($35-$86/month) bundling preventative care, parasite prevention home delivery, dental add-ons, and four free standard consultations per year. The clinic accepts ZIPPAY/ZIPMONEY for client payment flexibility.

Service delivery relies on a team of approximately 25-30 personnel: six veterinarians, a Practice Manager, roughly 11 veterinary nurses/technicians, and eight reception/administration staff. Complex cases are managed in-house through visiting specialists (board-certified cardiology, surgery, internal medicine, and diagnostic imaging). The go-to-market is direct-to-consumer via online booking, a phone-based Nurse Triage service, an active multi-platform social media presence, an educational blog, and word-of-mouth referrals. Customer segments include dog and cat owners (primary), exotic/pocket pet owners, senior pet owners, new puppy/kitten owners, and pet owners seeking international travel documentation.

Name

Summer Hill Village Vet

Legal name

Summer Hill Village Vet

Website

https://summerhillvillagevet.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Summer Hill Village Vet is a privately held, single-site companion animal veterinary clinic in Sydney's Inner West, founded in 2008. It serves pet owners across Summer Hill and surrounding suburbs with consultations, surgery, dental care, diagnostics, exotic pet medicine, senior pet care, and subscription Wellness Plans.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194), Pet Care (except Veterinary) Services (81291)

SIC

Agricultural Services (700)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industries

Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH), Veterinary-Affiliated/Medical Boarding (HSANADAG)

Keywords

• Veterinary services
• Companion animal care
• Pet wellness plans
• Veterinary diagnostics
• Pet boarding services

Headquarters

HQ city

Summer Hill

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Veterinary Consultations: Fee-for-service consultations ranging from $69 (nurse) to $189 (extended 30-minute consultations for multiple problems). Standard consultations are 20 minutes for a single problem at $119, with urgent ($144), revisit ($109), and Saturday ($139) consultation options
2. Veterinary Procedures and Surgery: One-time procedures including dental care (scale and polish from $595–$695), radiology, diagnostic imaging, elective surgeries and orthopaedics, exotic pet care, and medical treatments. Pricing varies by age, sex, body weight and health status for desexing procedures
3. Vaccinations and Preventative Health: One-time and annual vaccinations for cats (F3 from $134), dogs (C5 from $169, C7 from $189), and rabbits (Filavac $189), plus microchipping, nail trims ($34), and parasite prevention products sold at the clinic
4. Pet Wellness / Health Care Plans: Monthly subscription wellness plans (Essentials and Seniors tiers) providing bundled preventative care including vaccinations, health checks, parasite prevention delivered to the door, dental add-on, and four free standard consultations per year plus unlimited nurse triage. Pricing from $35/month (cats) to $86/month (large dogs)
5. Boarding Services: Cat boarding and pocket pet boarding services at $41.80 per day, offering a safe environment for pets while owners are away
6. Pet Food and Supplies: Retail sale of pet food, supplies, and products including parasite prevention medications, joint supplements (Glyde, Antinol), pheromone products, and other health consumables directly at the clinic

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Summer Hill Village Vet is a neighbourhood veterinary clinic in Sydney's Inner West providing comprehensive companion animal healthcare. The clinic delivers general consultations, vaccinations, surgery, dental care with digital X-rays, diagnostic ultrasonography, on-site pathology, radiology, senior pet care, exotic pet and wildlife care, cat and pocket pet boarding, and puppy socialisation. It also offers subscription-based Pet Wellness Plans bundling preventative care with home-delivered parasite prevention and free consultations.

Product overview

Summer Hill Village Vet is a veterinary clinic offering comprehensive pet healthcare services as a single integrated practice rather than a platform-based product. The clinic provides core veterinary services including general consultations, surgery, dental care, diagnostic imaging (X-rays and ultrasound), pathology services, vaccinations, and emergency care. The practice also offers boarding for cats and pocket pets, grooming services (cats only), puppy socialisation classes, and specialist referrals. Their primary subscription offering is the Pet Health Care Plans (Wellness Plans), which bundle preventative healthcare including vaccinations, health checks, parasite prevention, dental care add-ons, and free consultations into monthly payment plans. Additional products include microchipping, dietary counselling, and grief therapy referrals. The clinic also provides educational resources on pet care topics through their blog.

Differentiator

Problem solved

Functional benefit

Products and services

• General Veterinary Consultations
• Surgery Services
• Dental Care
• Diagnostic Imaging
• Pathology Services
• Vaccinations Comprehensive vaccination programs including F3, FIV, C5, C7 for cats and dogs, and rabbit vaccinations as preventative healthcare.
• Exotic Pet Care Specialised medical care for exotic pets and birds including ferrets and other pocket pets, supported by AQIS accreditation for international travel documentation.
• Senior Pet Care Geriatric care services including arthritis management, senior health checks, and mobility support for aging pets.
• Boarding Services Cat boarding and pocket pet boarding facilities at the clinic for pet owners travelling, at $41.80 per day for cats.
• Puppy Socialisation Classes Socialisation training classes for puppies to develop good behaviour and positive experiences, delivered via the dogLOGIC partnership.
• Visiting Specialist Services On-site consultations with visiting veterinary specialists including cardiologists (Dr Damon Leeder), surgeons (Dr Andrew Levien), internal medicine (Dr Karina Graham), and imaging specialists (Dr Karon Hoffmann).
• Pet Wellness Plans Monthly subscription plans (Essentials and Seniors tiers) bundling preventative healthcare including vaccinations, health checks, parasite prevention delivered to door, dental add-on options, and four free standard consultations plus unlimited nurse triage per year.
• Microchipping Microchip insertion and registration services for permanent pet identification.
• Grooming Services Cat-only grooming services and nail clips for cats, dogs, and pocket pets.

Quantifiable outcome

• 4 free standard consultations per year included in Wellness Plans, plus unlimited nurse triage
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• dogLOGIC Dog Training (Trudi Thorpe and Julie Adams)minorStrategic or Co-development PartnerdogLOGIC Dog Training, operated by Trudi Thorpe and Julie Adams, has been helping dogs and their people all over Sydney for 25 years. They provide puppy pre-school, pet dog manners courses, and private behaviour consultations. They are NSW-approved Greenhound Assessors, certified through multiple bodies including Karen Pryor Academy, Delta Institute, and the Association of Pet Dog Trainers. They are featured on Summer Hill Village Vet's Visiting Experts page as a trusted referral partner.
• Dr Chris Greenwell (BVSc (Hons) MANZCVS)coreStrategic or Co-development PartnerDr Chris Greenwell has been using ultrasound for diagnosis of complex medical cases for over 15 years, completing a residency in small animal medicine at SASH vet hospital. Since mid-2021 he has worked solely as a small animal ultrasonographer for VSOS, providing a mobile ultrasound service to veterinary hospitals across Sydney. He visits Summer Hill Village Vet to perform diagnostic ultrasonography on-site.
• Dr Damon Leeder (BVSc (Hons 1) DACVIM, Registered Specialist in Veterinary Cardiology)coreStrategic or Co-development PartnerDr Damon Leeder is a Registered Specialist in Veterinary Cardiology who completed his veterinary degree at University of Sydney, followed by an internship at University of Minnesota and a three-year cardiology residency there, achieving board certification. He consults directly with primary veterinarians to provide advanced cardiac diagnostics, including echocardiograms, on-site at Summer Hill Village Vet.
• Dr Karina Graham (BVSc (Hons) FANZCVS)coreStrategic or Co-development PartnerDr Karina Graham is a registered specialist in small animal internal medicine with 8 years as a vet nurse before achieving her veterinary degree with honours in 2006. She completed specialist training at North Shore Veterinary Specialist Centre and Veterinary Specialist Centre, with externship training at UC Davis in 2010. She holds Fellowship to the Australian and New Zealand College of Veterinary Scientists (2013). She consults at Summer Hill Village Vet on complex medical cases with a particular interest in interventional radiologic procedures of the urinary and respiratory tracts.
• Dr Karon Hoffmann (BVSc, MVSc, PhD, DipVetClinStud, Diplomate ECVDI)coreStrategic or Co-development PartnerDr Karon Hoffmann is the founder of Imaging Vets, created to provide personalised specialist imaging support for veterinarians. She gained an early appreciation for diagnostic imaging and has excelled in her profession, providing advanced diagnostic imaging services that help diagnose and treat complex clinical cases at Summer Hill Village Vet.
• Dr Andrew Levien (BVSc (hons), PgCertVS, MANZCVS, DACVS-SA, DECVS)coreStrategic or Co-development PartnerDr Andrew Levien is the owner of Veterinary Specialists of Sydney (VSOS) and a board-certified specialist in small animal surgery. His career spans the UK, USA, and Australia. He is versed in all complex orthopaedic, neurosurgical, soft tissue, and interventional radiologic procedures, with a keen interest in cruciate repair, fracture repair, and joint replacement. He provides visiting specialist surgery services at Summer Hill Village Vet.
• WIRES (Wildlife Information, Rescue and Education Service)minorStrategic or Co-development PartnerSummer Hill Village Vet accepts wildlife animals for care and rehabilitation, working with WIRES wildlife carers. Unlike many other vets in the Inner West, the clinic is willing to take on wildlife animals for treatment and rehabilitation, as noted by client testimonials.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Greencross Vets: Australia's largest veterinary clinic network with hundreds of locations nationally. Directly comparable as a companion animal clinic operator in the Sydney metro market, but at far greater scale and corporate ownership.
• VetPartners: Major Australian veterinary group operating a large network of companion animal clinics across the country. Comparable in service mix and target customer (pet owners) but with a multi-site, corporate-backed operating model.
• Animal Referral Hospital (ARH): Multi-site specialist and emergency veterinary hospital across Sydney and Australia. Comparable in advanced veterinary service delivery and Inner West customer overlap; differs by being a referral/emergency-only model.
• Small Animal Specialist Hospital (SASH): Sydney-based specialist veterinary hospital providing referral and 24/7 emergency care. Comparable at the specialty services end of the spectrum where Summer Hill Village Vet partners with visiting specialists.
• North Shore Veterinary Specialist Centre: Sydney specialist veterinary hospital where Summer Hill Village Vet's internal medicine partner Dr Karina Graham completed specialist training. Comparable at the specialist service tier and Inner Sydney customer base.

Emerging players

• PetCloud: Australian online marketplace for pet services including boarding, sitting and walking. Partially comparable via the boarding and ancillary pet services adjacent to Summer Hill Village Vet's cat/pocket pet boarding offering.
• VetChat: Australian telehealth veterinary consultation platform offering on-demand video/phone triage and advice. Comparable to Summer Hill Village Vet's nurse triage offering, but as a digital-first alternative for low-acuity cases.

Direct peers

• Sydney Animal Hospitals: Multi-location companion animal hospital group serving Sydney's Inner West and Northern Suburbs with general practice and emergency services. Closest direct competitor in terms of services offered, geography and customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/summerhillvet
• YouTubeyoutube.com/user/SummerhillVillageVet
• Facebookfacebook.com/Summerhillvillagevet
• Instagraminstagram.com/summerhillvillagevet
• TikToktiktok.com/@summerhill_villagevet
• LinkedInlinkedin.com/company/summer-hill-village-vet

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Summer Hill Village Vet