Sumter County Sheriff's Office

What Sumter County Sheriff's Office does

Sumter County Sheriff's Office (SCSO) is the county government law enforcement agency serving Sumter County, Florida, operating continuously since 1845 under the authority of the State of Florida and the Sumter County Board of County Commissioners. The agency is led by Sheriff Patrick "Pat" Breeden, elected in 2024, and is staffed by more than 415 sworn deputies, civilian employees, and corrections personnel organized into divisions covering Patrol (four districts across 580 square miles), Criminal Investigations, a 521-bed Detention Center, Communications (a PSAP serving all of Sumter County plus Wildwood PD), Special Operations (Aviation, Marine/Dive, SWAT, K-9, Crisis Intervention), School Safety, and Victim Services. SCSO is accredited continuously since 2002 by the Commission for Florida Law Enforcement Accreditation, with parallel accreditations for the Communications Center (FLA-TAC, since 2013, reaccredited 2025) and the Detention Center (ACA since 2000 and NCCHC since 2022), and is PREA-compliant.

The agency's core technology stack is conventional public-safety infrastructure rather than a proprietary platform: 911 dispatch integrated with Smart911, Mobile Data Terminals in patrol vehicles providing access to local, state, and national databases, a barcode evidence system tracking more than 13,000 items, HomeWAV video visitation at the Detention Center, and Everbridge-powered AlertSumter mass notification. Operational scale includes 112,911 calls for service, 3,779 arrests, 12,848 traffic warnings, and 9,484 uniform traffic citations in 2018, plus roughly 4,600 inmate bookings annually and 13+ schools protected by School Resource Deputies. SCSO also delivers an unusual portfolio of non-enforcement services through its SAFE Sumter program bundle (D.R.E.A.M. GPS devices for dementia/autism, Vial of Life, Project Eagle Eye voluntary security camera registration, Child Safety Kits, Human Scent Preservation Kits, Peace of Mind welfare checks, Safe-ID cards, and Deaf/Hard of Hearing placards).

SCSO's revenue model is fundamentally tax-base funded: the Sumter County Board of County Commissioners allocates operating budgets through the Sheriff's Administration and Finance Division, supplemented by federal and state grant funding when available, plus transaction-based civil process service fees set by Florida Statute 30.231 (e.g., $40 per summons service, $50 plus $40 processing for writs) and nominal public records fees ($0.15 per page). Most services to citizens are provided free of charge at point of use. Customer segments include Sumter County residents (general law enforcement), crime victims (advocacy and investigations), inmates and their families (detention and visitation), and schools/educational institutions. The agency has no subsidiaries, no parent company, no private investors, and no traditional ownership structure, consistent with its status as a publicly funded county government entity.

Name

Sumter County Sheriff's Office

Legal name

Sumter County Sheriff's Office

Website

https://sumtercountysheriff.org

Company type

Public

Founded year

1845

Operating status

Operating

Short description

Sumter County Sheriff's Office is a publicly funded Florida county law enforcement agency employing 415+ staff to provide patrol, criminal investigations, a 521-bed detention center, 911 dispatch, and community safety programs across Sumter County's 580 square miles.

Ownership category

akta.pro rank

Product category

County Law Enforcement / Public Safety Services

NAICS

Police Protection (92212), Justice, Public Order, and Safety Activities (9221)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Law enforcement services
• Public safety operations
• Criminal investigations
• Detention center services
• Emergency communications dispatch

Headquarters

HQ city

Wildwood

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Tax Base Funding: Primary funding from tax base of Sumter County allocated through the Sumter County Board of County Commissioners and Sheriff's Administration.
2. Grant Funding: Federal and state grant funds when available for specific programs and operations.
3. Civil Process Service Fees: Fees for service of process set by Florida Statute 30.231 including $40 per service for summons, $50 plus $40 processing for writs, and various levy fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Sumter County Sheriff's Office is a county government law enforcement agency delivering patrol, criminal investigations, emergency 911 dispatch, detention (521 beds), victim advocacy, school safety, and specialized units (Aviation, Marine/Dive, SWAT, K-9, Crisis Intervention) to residents of Sumter County, Florida. It also operates the SAFE Sumter Program bundling community safety services such as AlertSumter mass notifications, Project Eagle Eye camera registration, D.R.E.A.M. GPS tracking, Child Safety Kits, and Vial of Life.

Product overview

The Sumter County Sheriff's Office operates as a government law enforcement agency providing comprehensive public safety services to Sumter County, Florida. The agency is organized into multiple divisions including Patrol, Criminal Investigations, Detention Center, Communications, Special Operations (Aviation, Marine/Dive, SWAT, Crisis Intervention), School Safety, and Victim Services. The agency offers the SAFE Sumter Program as an umbrella bundle of non-traditional community safety services including AlertSumter (mass emergency notifications), Project Eagle Eye (security camera registration), D.R.E.A.M. Program (GPS devices for dementia/autism), Child Safety Kits, Human Scent Preservation Kits, Vial of Life, Safe-ID Cards, and the Peace of Mind welfare check program. Core law enforcement services include the Criminal Investigations Division with forensic capabilities, 24/7 Communications Center (PSAP) with Text-to-911 capability, and specialized units including Aviation (OH-58C helicopter), Marine/Dive Team, SWAT, and Canine units. The Detention Center provides 521 beds with accredited inmate services including video visitation via HomeWAV. The agency integrates with multiple public safety systems including Smart911, VINE for victim notifications, Everbridge for mass alerts, and Community Crime Map for public crime data.

Differentiator

Problem solved

Functional benefit

Brands

• SAFE Sumter Program: A non-traditional law enforcement services program comprised of multiple safety programs including AlertSumter, Child Safety Kit, Home Security Inspections, Human Scent Preservation Kit, Peace of Mind, Project Eagle Eye, Vial of Life, Safe ID, D.R.E.A.M. Program, and Deaf/Hard of Hearing Program.
• AlertSumter
• D.R.E.A.M. Program

Products and services

• Emergency 911 Communications and Dispatch 24/7 Communications Center (PSAP) handling emergency and non-emergency calls for service across Sumter County, including text-to-911 capability and serving as PSAP for the Wildwood Police Department.
• Patrol and Law Enforcement Services Road patrol across four districts (Villages, North, Central, South) covering 580 square miles with 150+ deputies, plus traffic enforcement, K-9, and proactive public safety operations.
• Criminal Investigations Division Specialized units including Property Crimes, Major Case, Career Criminal, Narcotics/VICE, and Forensic Services, achieving clearance rates above the Florida state average.
• Detention Center Operations 521-bed accredited detention facility providing secure custody, classification, medical/mental health services (via Wellpath), commissary deposits, video visitation (HomeWAV), and victim notification (VINE) with PREA compliance.
• School Safety Division Provides safety and security to all schools within Sumter County with dedicated school resource deputies at 13 schools plus K-9 explosive detection units.
• Aviation Unit OH-58C helicopter with forward-looking infrared camera systems supporting patrol, search and rescue, and specialized operations across the county.
• SWAT Team Special Weapons and Tactics Team established in May 2002 to handle high-risk incidents, hostage rescue, and tactical operations.
• Agriculture Enforcement Program Voluntary property registration system with FL60 farm numbers helping deputies quickly identify and return at-large livestock and address agriculture-related crimes.
• Fingerprinting Services Free fingerprinting services at the Detention Center for concealed weapons permits, employment applications, identity verification, and special circumstances.
• Public Records Request Services Online submission and processing of public records requests, including paper copies at $0.15/page, certified copies at $1.00, and extensive research at $18.02/hour.
• Civil Process Service Service of process for summons, witness subpoenas, and writs at $40 per person served; writs include $50 plus $40 processing; fees set by Florida Statute 30.231.
• Explorer Post 044 Youth Program Youth program for ages 14-21 providing training in high-risk traffic stops, building searches, crime scenes, and competitive events with other Explorer Posts throughout Florida.
• AlertSumter Mass Emergency Notification Mass notification system powered by Everbridge alerting residents to emergencies, severe weather, fires, floods, lost children, impaired individuals, and dangerous suspects. Supports cell phone, text, home phone, email, fax, and pager notifications.
• Smart911 Citizen Profile Service Free service that gives first responders pre-registered information about citizens (medical issues, current location, pets) when they call 9-1-1 to improve emergency response.
• Text-to-911 Service Text messaging capability at the Communications Center allowing citizens to send emergency text messages to 911 when voice calls are not feasible.
• S.T.A.R. (Sheriff's Telephone Automated Reporting) 24/7 automated reporting system with 6 employees allowing deputies to phone in reports from the field, reducing computer time and ensuring accurate UCR reporting.
• Community Crime Map Public crime mapping tool that displays crimes in the community and allows citizens to sign up for alerts about specific crime types at specific locations, syncing daily with the Sheriff's Office system.
• Child Safety Kit Free kit for citizens containing fingerprinting, dental records, scent preservation, photograph placement, and medical/physical information to assist in locating missing children.
• Human Scent Preservation Kit Kit that preserves human scent for over 7 years and DNA for 6 months, used with bloodhounds to track missing persons including those with diminished mental faculties or children.
• Project Eagle Eye Voluntary security camera registration program creating a partnership between the Sheriff's Office and citizens/businesses to help deter crime and obtain video footage when crimes occur.
• Vial of Life Program providing a container for medical history, medications, and emergency contacts stored in the refrigerator for emergency personnel access when individuals cannot communicate.
• Safe-ID Card Program Card program for individuals with disabilities to communicate their needs and preferences to law enforcement during interactions.
• D.R.E.A.M. Program GPS-enabled device program providing free tracking devices to caregivers of individuals with Alzheimer's, dementia, or autism who may wander.
• Deaf/Hard of Hearing Program Placard and sticker program for deaf or hard-of-hearing citizens to communicate their needs to law enforcement during traffic stops.
• Peace of Mind Program Daily welfare check program for residents living alone; participants call each weekday and deputies are dispatched if no contact is made by noon.
• Golf Cart Registration Voluntary golf cart registration program enabling identification, faster recovery if lost/stolen, and quick identification after crashes.
• Victim Services and Crisis Intervention Director-led Victim Services division with Senior Services Advocate, Victim Advocates, and four Crisis Intervention Specialists providing co-response to mental health crisis calls, advocacy, and compensation assistance.

Quantifiable outcome

• 112,911 calls for service handled in 2018
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Florida Sheriff's AssociationcoreStrategic or Co-development PartnerFounded the independent voluntary law enforcement agency accreditation program in 1993, modeled after national accreditation standards. The Sumter County Sheriff's Office maintains active accreditation status through this program.
• Commission for Florida Law Enforcement Accreditation (CFA & FCAC)coreStrategic or Co-development PartnerEstablishes standards, oversees the accreditation program, and awards accreditation to compliant Florida Law Enforcement agencies. SCSO has been accredited since 2002.
• Florida Telecommunications Accreditation Commission (FLA-TAC)coreStrategic or Co-development PartnerEstablishes standards for communications centers and awards accreditation. SCSO Communications Center accredited since 2013, reaccredited 2025.
• National Commission on Correctional Health Care (NCCHC)coreStrategic or Co-development PartnerAccredits correctional health care facilities. SCSO Detention Center accredited since 2022. Supported by major national organizations in health, mental health, law, and corrections.
• American Correctional Association (ACA)coreStrategic or Co-development PartnerAccredits correctional facilities covering safety, security, order, inmate care, programs, justice, and administration. SCSO Detention Center accredited since 2000.
• Wildwood Police DepartmentcoreStrategic or Co-development PartnerPartnership for 911 dispatch services - Communications Center serves as PSAP for both SCSO and Wildwood PD for law enforcement calls.
• Haven of Lake and Sumter CountiesminorStrategic or Co-development PartnerDomestic violence shelter and support services partnership. Haven provides (352) 753-5800 hotline and comprehensive DV services for SCSO referrals.
• WellpathcoreStrategic or Co-development PartnerMedical staffing provider for Detention Center. Provides Doctors, RN's and LPN's for medical, dental, and mental health services per Florida Corrections Accreditation standards.
• HomeWAVTechnology or IntegrationPhone, tablet, and video visitation provider for Detention Center inmates. Handles all remote video visitation scheduling and phone services.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Marion County Sheriff's Office: Adjacent central-Florida sheriff's office with comparable population mix (significant retiree/commuter base), patrol and detention operations, and accredited communications — Undersheriff Haworth previously served here.
• Lake County Sheriff's Office: Neighboring Florida sheriff's office with similar size, scope of patrol and corrections services, and accredited communications center — Captain Segrest served here prior to joining SCSO.
• Citrus County Sheriff's Office: Mid-sized central-Florida sheriff's office with comparable patrol, detention, and community-program structures serving a retirement-heavy population.
• Hernando County Sheriff's Office: Adjacent Florida sheriff's office of similar scale offering parallel patrol, detention, and 911 dispatch services; Captain Reid started his career at Hernando County Jail.
• Pasco County Sheriff's Office: Comparable central-Florida sheriff's office operating patrol, detention, and community-outreach programs across a similar geographic footprint.
• Flagler County Sheriff's Office: Mid-sized northeast-Florida sheriff's office operating patrol, detention, and community-outreach functions in a similarly retirement-heavy jurisdiction.

Broad incumbents

• Orange County Sheriff's Office: Larger central-Florida sheriff's office providing the full suite of law enforcement, corrections, and 911 services — a useful benchmark for what SCSO's service portfolio could scale toward.

Peers

• Osceola County Sheriff's Office: Central-Florida sheriff's office of similar mid-sized scope providing law enforcement and corrections across a tourism- and residential-mixed jurisdiction.

Regional players

• Wildwood Police Department: Municipal police department inside Sumter County that partners with SCSO's Communications Center for 911 dispatch — a clear inter-agency peer demonstrating SCSO's dispatch-services scope.

Others

• Florida Sheriffs Association: Industry/association peer that founded and oversees the CFA accreditation program under which SCSO is accredited; useful comparator for governance, training, and shared-service frameworks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/scsoflorida
• Instagraminstagram.com/scsofl

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles26 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sumter County Sheriff's Office