Town of Sunset Beach

What Town of Sunset Beach does

The Town of Sunset Beach is a small incorporated municipal government in Brunswick County, North Carolina, founded in 1963 and operating with approximately 17 staff under an elected Mayor and Town Council. It delivers standard municipal services — administration, building inspections, finance, fire, human resources, parks and recreation, planning and zoning, police, public works, stormwater, and code enforcement — to a coastal community whose population is heavily amplified by seasonal tourism. Headquartered at 700 Sunset Blvd. N. in Sunset Beach, NC, with weekday in-person hours plus 24/7 digital access, the Town serves three primary constituencies: full-time and part-time residents, visitors and tourists, and licensed contractors and developers.

The Town's technology footprint is built almost entirely on third-party SaaS and government platforms rather than in-house development. The municipal website runs on CatalisGov; citizen engagement (CouncilConnect) and public records requests run on Microsoft 365 Forms; archives are hosted on SharePoint; contractor permitting runs on iworq; real-time parking availability is delivered through OttoView by OttoConnect and the SurfCAST reporting system; and live beach conditions are streamed via SurfChex and SunsetBeachSales. The Town maintains an active digital communications presence through Facebook, YouTube, a monthly newsletter, a community calendar, and an e-notification system, and it has committed to WCAG 2.0 AA accessibility compliance.

Funding flows from three primary streams: recurring property taxes (the principal revenue source for operations, public safety, and infrastructure), recurring utility fees (water, stormwater, garbage/recycling), and one-time permit and license fees, all codified in a published multi-year fee schedule covering FY 24-25 through FY 26-27. Distribution is dual-channel: in-person at Town Hall during business hours, and self-serve through an online portal for payments, permit applications, and council communications. Current regulatory headwinds include an active Stage 3 mandatory water shortage warning issued by Brunswick County and a burn ban tied to ongoing drought conditions.

Name

Town of Sunset Beach

Legal name

Town of Sunset Beach

Website

https://sunsetbeachnc.gov

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Sunset Beach is a small North Carolina municipal government in Brunswick County, founded 1963, serving roughly 3,000-plus residents and seasonal visitors with core services including police, fire, public works, utilities, permitting, and planning, delivered through a Town Hall plus a third-party-SaaS-based digital services platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro industry

PRIMARYBPAIAMAI

Coastal & Marine Resources Administration (Oceans, Fisheries, Shorelines)

Business & Public Services/Public Sector & Government Administration/Environmental Protection & Natural Resources Administration

Keywords

• Municipal government services
• Public administration
• Building permits
• Public utilities
• Beach access management

Headquarters

HQ city

Sunset Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Property Taxes: Primary revenue source for municipal operations, public safety, and infrastructure maintenance
2. Permit and License Fees: Fees collected for building permits, business licenses, and various municipal permits
3. Utility Services: Water, stormwater, and garbage/recycling services with associated fees
4. Fee Schedule Revenue: Various municipal fees as outlined in annual fee schedules (FY 24-25, FY 25-26, FY 26-27)

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

The Town of Sunset Beach is a municipal government entity providing local government services to residents, visitors, and contractors in Sunset Beach, North Carolina. Core offerings include administration, building inspections, fire and police services, public works, planning and zoning, parks and recreation, stormwater management, and utility services (water, garbage, recycling). The Town also operates digital citizen services including real-time parking availability (OttoView/SurfCAST), beach camera feeds, online permitting, online payments, and council/public engagement tools.

Product overview

The Town of Sunset Beach offers a unified collection of digital citizen services including real-time parking management tools (OttoView/OttoConnect and SurfCAST), beach monitoring (Beach Cams by SurfChex and SunsetBeachSales), online permitting (iworq Contractor Portal), online payments, council engagement (CouncilConnect), and public records request services. These services are built on third-party platforms including Microsoft 365 Forms, SharePoint, and Catalis government website infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• OttoView Real-Time Parking Real-time parking availability service accessible via SurfCAST website, QR code, and mobile app, allowing visitors to view parking status and plan visits to Sunset Beach.
• SurfCAST Parking Reporting Phone-based parking issue reporting service available 9am-5pm at (910) 200-1497 for managing island parking complaints and issues.
• Beach Cams Live beach camera feeds provided by SurfChex and SunsetBeachSales, allowing visitors to view real-time beach conditions.
• Contractor Permit Portal Online portal powered by iworq that enables licensed contractors and developers to submit and manage building permit applications and inspections.
• Online Payments Online payment system for municipal fees, utility bills, taxes, and other town charges via the town's website portal.
• CouncilConnect Digital platform via Microsoft 365 Forms for citizens to submit feedback to the town council and engage with municipal governance.
• Public Records Request Online system powered by Microsoft 365 Forms for submitting public records requests to the town under North Carolina Public Records Laws.
• Utility Services Water, stormwater, and garbage/recycling services provided to residents and property owners, billed through recurring fees.
• Emergency Alerts and E-Notifications Electronic notification system via Brunswick County for community alerts, emergency preparedness information, and important town updates.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

One partnership is on record.

• Brunswick County GovernmentcoreOthersParent county government that issues county-wide alerts and emergency notifications. The Town operates under county jurisdiction for certain services and receives Stage 3 mandatory water shortage warnings from the county.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Town of Holden Beach, NC: Small Brunswick County barrier-island town with near-identical municipal service scope, beach-centric economy, and reliance on seasonal tourism and property tax revenue.
• Town of Oak Island, NC: Brunswick County coastal town, immediate geographic peer of Sunset Beach, operating comparable beach access, parking, and municipal services for residents and visitors on the same Carolina coast.
• Town of Wrightsville Beach, NC: Small New Hanover County barrier-island municipality offering the same coastal municipal service bundle — public safety, parking, beach access, permitting — with a comparable full-time/part-time resident mix.
• Town of Caswell Beach, NC: Tiny Brunswick County beach town with a comparable municipal service footprint, property-tax-driven revenue model, and seasonal-visitor base in the same Carolina coast market.
• Town of Kure Beach, NC: Adjacent small coastal New Hanover County municipality offering the same core beach-town municipal service suite (police, fire, public works, permitting, beach access) with a similar seasonal tourism economy.
• Town of North Topsail Beach, NC: Onslow County barrier-island municipality with similar small-staff municipal operations, beach access management, and tourism-tied property tax base.
• Town of Carolina Beach, NC: Small coastal North Carolina town in New Hanover County providing comparable municipal services, beach access, parking management, and tourism-oriented amenities to residents and visitors on a similar scale.

Broad incumbents

• City of North Myrtle Beach, SC: Larger adjacent Grand Strand coastal municipality that operates the same beach-access, parking, and tourism-oriented service suite, useful as a scaled reference for peer economics and infrastructure investment.

Regional players

• Town of Bethany Beach, DE: Delaware Atlantic coast barrier-island municipality with near-identical municipal service scope and beach-tourism revenue model, providing a geographic peer for benchmarking small coastal town operations.

Others

• CatalisGov: Government website development and hosting vendor that provides the underlying platform for Sunset Beach's municipal web presence; classified as an ecosystem/enabler rather than a competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@townofsunsetbeach640/streams
• Facebookfacebook.com/townofsunsetbeach
• LinkedInlinkedin.com/company/sunsetbeachnc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Sunset Beach