ExamOne Superior Solutions

What ExamOne Superior Solutions does

ExamOne Superior Solutions is a wholly-owned subsidiary of ExamOne, itself a subsidiary of Quest Diagnostics (NYSE: DGX), providing paramedical examination and risk-assessment services to the life insurance underwriting industry. The company was formed in November 2015 when ExamOne acquired Superior Mobile Medics, combining Superior's brokerage-focused, high-touch service model with ExamOne's national patient service center footprint and clinical laboratory infrastructure. Services are delivered through a network of mobile paramedical examiners who travel to applicant homes or workplaces, approximately 870 company-owned patient service centers across the US and North America, and 350+ contracted third-party locations outside North America.

The company's core product is ScheduleNow™, a real-time examiner availability scheduling tool that allows insurance agents and case managers to confirm mobile paramedical exam appointments on-demand based on applicants' zip codes, replacing traditional preset appointment workflows. This sits on top of a web-based order management and electronic billing platform that handles order submission, tracking, and online lab-results delivery for insurance applicants. The system integrates with insurance-side ecosystem tools including iPipeline Agency Integrator and other Agency Management Systems, embedding scheduling into agents' existing workflows.

The business model is a B2B, sales-led professional services revenue stream: ExamOne Superior Solutions bills insurance carriers and brokerages directly for paramedical examinations, specimen collection, and clinical lab testing coordination as part of underwriting. Marketing is primarily B2B relationships with life insurance brokerages, carriers, and Brokerage General Agencies (BGAs), with digital channels (corporate website, social media, email) as supporting touchpoints. The company is HIPAA/HITECH-compliant and operates under an Acceptable Use Policy governing protected health information handling. Pricing is not publicly disclosed.

Name

ExamOne Superior Solutions

Legal name

Superior Mobile Medics, Inc.

Website

https://superiormobilemedics.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

ExamOne Superior Solutions, a subsidiary of ExamOne (Quest Diagnostics), provides paramedical examination, specimen collection, and clinical lab testing coordination services to life insurance carriers, brokerages, and BGAs across North America and internationally through a network of mobile examiners and ~750 patient service centers.

Ownership category

akta.pro rank

Product category

Insurance Risk Assessment Services

NAICS

Testing Laboratories and Services (541380)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Test Center Management & Onsite Proctoring Systems (EDAFADAJ)

Keywords

• Paramedical examination services
• Life insurance risk assessment
• Specimen collection services
• Insurance underwriting support
• Mobile health screening

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Paramedical Examination Services: Provides paramedical examinations and data collection services to the life insurance industry, including specimen collections, health data gathering, and clinical laboratory testing support for underwriting purposes.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

ExamOne Superior Solutions delivers paramedical examination services, specimen collection, and clinical laboratory testing support to the life insurance underwriting process. The company schedules and dispatches mobile paramedical examiners to applicant homes, workplaces, or company-owned patient service centers across North America and through international contracted locations. Its digital layer includes ScheduleNow™, a real-time appointment scheduling platform, and a web-based order management and lab results portal for insurance brokers, carriers, and applicants.

Product overview

ExamOne Superior Solutions is a unified service offering resulting from ExamOne's 2015 acquisition of Superior Mobile Medics. The portfolio combines Superior Mobile Medics' brokerage-focused, high-touch service model with ExamOne's national network of approximately 870 collection sites (750 in the US plus 120 in North America) and extensive examiner network. The core offering includes ScheduleNow™ (real-time appointment scheduling for mobile paramedical exams), paramedical examination services, and specimen collection at patient service centers. Services support the life insurance industry's underwriting process through data gathering, paramedical exams, and clinical laboratory testing.

Differentiator

Problem solved

Functional benefit

Products and services

• ScheduleNow™ Real-time appointment scheduling tool that allows insurance agents and case managers to schedule confirmed mobile paramedical examination appointments using a real-time examiner availability calendar. The system identifies exam times based on the applicant's appointment address and populates available slots from mobile examiners covering the applicant's zip code, with optional integration into iPipeline Agency Integrator and other Agency Management Systems.
• Paramedical Examination Services Specimen collections and paramedical examinations performed by a network of paramedical examiners at the applicant's home, workplace, or at collection sites. Services include underwriting data gathering, and clinical laboratory testing designed to assist life insurance companies evaluate mortality risks of applicants.
• Patient Service Center Network Approximately 750 company patient service centers across the United States and approximately 120 additional locations in North America where specimen collections and paramedical examinations are performed. Additional contracted locations outside North America exceed 350 sites.

Quantifiable outcome

• Reduced turnaround time through ScheduleNow real-time scheduling vs. conventional 'blind preset' appointment methods
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

One partnership is on record.

• ExamOne (a Quest Diagnostics company)coreOthers · 17 November 2015ExamOne acquired Superior Mobile Medics in November 2015, combining both companies under the ExamOne Superior Solutions brand. ExamOne is the nation's leading provider of paramedical information services and the largest provider of risk assessment services to the life insurance industry in North America.

Scale indicators4 records

Recent moves5 records

Expansion highlights14 records

Broad incumbents

• Laboratory Corporation of America (Labcorp): Labcorp is a national clinical laboratory network that competes with Quest Diagnostics in providing life-insurance underwriting lab services and specimen collection through its own patient service centers. It is a broad incumbent in the same end-market (insurance risk assessment lab work) but does not specialize in paramedical exams for brokerages the way ExamOne Superior Solutions does.
• Quest Diagnostics: Quest Diagnostics is the publicly traded parent of ExamOne Superior Solutions (via ExamOne) and operates one of the largest clinical laboratory networks in North America. As the parent, it provides the lab infrastructure that ExamOne Superior Solutions leverages for insurance underwriting lab work, while also competing with other lab providers that serve insurance carriers directly.
• ExamOne: ExamOne is the direct parent company of ExamOne Superior Solutions and is itself one of the largest U.S. providers of paramedical information services to life insurers. Within the family, ExamOne focuses on carrier-direct and broad-market underwriting services while ExamOne Superior Solutions is positioned for the brokerage channel.

Direct peers

• Hooper Holmes: Hooper Holmes is a long-standing U.S. provider of health risk assessment services, including paramedical exams and health screening programs for the insurance and wellness industries. It is one of the most direct historical competitors in the life-insurance paramedical exam space where ExamOne Superior Solutions competes.
• Examination Management Services Inc (EMSI): EMSI is one of the largest direct competitors in the U.S. life-insurance paramedical exam and risk-assessment market and was itself acquired by Quest Diagnostics in 2016, making it a sister company to ExamOne Superior Solutions under the same parent. It competes head-to-head on mobile examiner networks, patient service centers, and integrated lab-based underwriting data for carriers and brokerages.
• APPS Paramedical Services: APPS is a regional paramedical examination provider that performs mobile life-insurance exams and specimen collections for carriers and brokerages. It competes with ExamOne Superior Solutions on the same core service (paramed exams and specimen collection) but at a smaller geographic scale, primarily serving U.S. mid-market insurers.

Emerging players

• MIB Group: MIB is the insurance industry's primary data-sharing and underwriting information exchange, used by life carriers to check applicant history before issuing policies. While not a paramedical exam provider, MIB competes indirectly by enabling carriers to rely more on electronic data, reducing the need for traditional paramedical exams and risk-assessment services.
• LexisNexis Risk Solutions: LexisNexis Risk Solutions provides insurance-specific data and analytics, including claims history, public records, and identity verification, that carriers use to streamline underwriting. Like MIB and IntelliScript, it competes for the same insurance underwriting wallet and can reduce reliance on traditional paramedical exam services.
• Milliman (IntelliScript): Milliman's IntelliScript business aggregates prescription, lab, and MIB data to help life insurers accelerate and refine underwriting decisions, supporting 'fluidless' or 'no-exam' policies. It is an emerging threat to traditional paramedical exam volume because it can substitute for some of the risk-assessment work ExamOne Superior Solutions performs.

Others

• iPipeline: iPipeline is a leading provider of digital sales, underwriting, and new-business solutions for the life-insurance industry, including the Agency Integrator platform that ExamOne Superior Solutions integrates ScheduleNow into. It is an ecosystem partner rather than a competitor, but its consolidation of the carrier workflow stack influences how paramedical exam providers reach agents.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/examone
• Facebookfacebook.com/examone
• LinkedInlinkedin.com/company/superior-mobile-medics

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ExamOne Superior Solutions