Hotel Surazo, Matanzas, Navidad

What Hotel Surazo, Matanzas, Navidad does

Hotel Surazo (legal entity Hotelera Surazo Ltda.) is a privately held, owner-operated beachfront boutique hotel located in Matanzas, Navidad commune, O'Higgins Region, Chile. The property comprises 14 rooms across three categories — eight sea-view rooms, four courtyard-view rooms, and two group rooms — and serves individual leisure travelers, couples, families, and corporate groups seeking a coastal escape combined with water sports and wellness amenities. The company operates a direct-to-consumer model with no third-party distribution partners, accepting bookings through its own Odoo-based e-commerce website, email, WhatsApp Business, and phone channels.

The commercial offering is built around four interlocking verticals: core accommodation (CLP 150,000–180,000 per night for premium rooms); an on-site beachfront restaurant and bar with panoramic ocean views; a diversified activity and lessons portfolio covering surfing, windsurfing, boxing, yoga, sport fishing, hiking, and horseback riding; and a spa and wellness segment offering eleven massage modalities plus hot tub and swimming pool access. Equipment rentals (surf, windsurf, fishing gear) and bundled promotional packages — including 4x3 stay deals, the Touch & Go surf package, and accommodation-plus-lesson bundles — supplement the core room revenue. A CoWork space and a corporate events vertical (board meetings, team building, business planning retreats) extend the addressable customer base into remote workers and B2B groups.

The technology stack is conventional hospitality infrastructure rather than differentiated IP: an Odoo CMS with integrated e-commerce shop, reservation forms, and payment handling, supplemented by WhatsApp Business and standard email/phone reservations. There are no proprietary AI/ML systems, no mobile app, no disclosed API integrations, and no franchise or chain affiliations. The primary defensible assets are the physical beachfront location, the integrated on-site experience, and direct customer relationships — characteristics typical of a small independent property rather than a scaled platform. With 8 employees and a single location, the business is structured as a lifestyle hospitality operator with incremental diversification of ancillary revenue streams rather than as a growth-stage venture.

Name

Hotel Surazo, Matanzas, Navidad

Legal name

Hotelera Surazo Ltda.

Website

https://surazo.cl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Hotel Surazo is a privately held beachfront boutique hotel in Matanzas, Chile, operating 14 rooms alongside an on-site restaurant, spa, water-sports instruction, and corporate retreat services via direct-to-consumer e-commerce, WhatsApp, and email booking channels.

Ownership category

akta.pro rank

Product category

Boutique Beachfront Hotel & Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

akta.pro secondary industry

Destination Spa Resorts (THAGAMAA)

Keywords

• Beachfront hotel accommodation
• Surf lessons training
• Spa massage services
• Corporate retreat venues
• Adventure tourism activities

Headquarters

HQ city

Matanzas

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Accommodation (Rooms): Hotel rooms rented on a per-night basis, including options with sea views, courtyard views, and group accommodations. Room categories include Pacific Ocean Room (CLP 180,000/night for two), North Room (CLP 150,000/night for two), and Loberas Room (CLP 50,000/night per person, capacity 5).
2. Restaurant & Bar: On-site beachfront restaurant and bar serving fresh local and international cuisine. The restaurant offers panoramic ocean views and is open for lunches, romantic dinners, and cocktail nights.
3. Activities & Lessons: Sports and adventure lessons including surfing (CLP 21,000), windsurfing (CLP 25,000), boxing (CLP 15,000), yoga (CLP 12,000), and sport fishing. Activities offered year-round in Matanzas.
4. Equipment Rentals: Rental of surf boards (CLP 20,000), windsurf equipment, and fishing gear (CLP 10,000). Equipment available for guests and visitors.
5. Spa & Wellness Services: Various massage and spa treatments including bioenergetic (CLP 37,000), exfoliating (CLP 39,000), lymphatic (CLP 38,000), sports (CLP 42,000), relaxation (CLP 33,000), hot stones, cupping, regenerative, mixed, and reductive massages. Plus hot tub, swimming pool, and spa area access.
6. Outdoor Activities: Horseback riding (cabalgata) along the beach, hiking excursions, and beach activities. Some outdoor activities are offered at no additional charge for hotel guests.
7. Corporate Packages & Team Building: Corporate meeting spaces and team building programs. Packages include board meetings, business planning retreats, and team building activities designed for companies seeking seaside corporate retreat experiences.
8. Promotional Packages: Combined accommodation and activity packages such as 'Touch & Go' surf and stay packages (CLP 99,000), '4x3' extended stay promotions, and accommodation plus surf lesson bundles.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Hotel Surazo runs a beachfront hotel in Matanzas, Chile with 14 uniquely designed rooms, an on-site restaurant and bar, and a portfolio of paid guest experiences including surf and windsurf lessons, boxing and yoga classes, sport fishing, hiking, horseback riding, equipment rentals, and a full spa offering multiple massage modalities, hot tub, and swimming pool. It also hosts corporate retreats, board meetings, and team-building events, and provides a co-work space for remote workers.

Product overview

Hotel Surazo is a beachfront hotel in Matanzas, Chile, offering 14 unique rooms (8 sea-view rooms, 4 interior courtyard rooms, and 2 group rooms) alongside diverse hospitality services. The product portfolio includes core accommodation services (Ocean Pacific Room, North Room, Loberas Group Room), a beachfront Restaurant & Bar, and an extensive range of activities including surf, windsurf, boxing, yoga, fishing, hiking, and horseback riding lessons. Spa services encompass various massage therapies (relaxation, regenerative, sports, lymphatic, slimming, bioenergetic, hot stone, cupping, exfoliating, and express massages) plus hot tub and pool access. Corporate services cover board meetings, business planning, and team building. The hotel also offers promotional packages including accommodation-plus-activity bundles, a CoWork space for remote workers, and various seasonal promotions.

Differentiator

Problem solved

Functional benefit

Products and services

• Ocean Pacific Room (Habitación Pacífico) Beachfront room with private terrace offering sea views, 24 m² area, king-size bed, private bathroom, safe box, and complimentary SPA area access. Priced at CLP 180,000 per night for two guests.
• North Room (Habitación Norte) Room with private terrace overlooking the inner courtyard for a peaceful atmosphere. Priced at CLP 150,000 per night for two guests.
• Loberas Room Group accommodation with capacity for five people, shared bathroom, and 30 m² surface area. Priced at CLP 50,000 per night per person.
• Restaurant & Bar Beachfront restaurant and bar offering fresh local and international cuisine, cocktails, pasta, and freshly baked pizzas with panoramic ocean views. Open for lunches, romantic dinners, and cocktail nights for hotel guests and visitors.
• Surf Lessons (Clase de Surf) Surf instruction for beginners and advanced students taught by professional instructors at Matanzas beaches. Priced at CLP 21,000 per person per session.
• Windsurf Lessons (Clase de Windsurf) Windsurfing instruction for all skill levels in a seaside setting. Priced at CLP 25,000 per person per session.
• Boxing Classes (Clase de Boxeo) Beach boxing classes with ocean views combining fitness training with scenic surroundings. Priced at CLP 15,000 per person per session.
• Yoga Classes (Clase de Yoga) Yoga instruction on the beach aimed at finding peace and balance by the sea. Priced at CLP 12,000 per person per session.
• Sport Fishing (Pesca Deportiva) Sport fishing activity with specialized equipment for guests to enjoy fishing experiences at Matanzas.
• Hiking (Senderismo) Outdoor hiking activities to discover the natural beauty of Matanzas.
• Horseback Riding (Cabalgata) Pleasant horseback ride along the beach for exploring the coastline.
• Surfboard Rental (Arriendo de Surf) Surfboard rental service for guests to enjoy surfing at Matanzas beaches. Priced at CLP 20,000 per rental session.
• Windsurf Equipment Rental (Arriendo de Windsurf) Windsurf equipment rental for guests to practice windsurfing.
• Fishing Equipment Rental (Arriendo equipo de pesca) Fishing rod and equipment rental for sport fishing activities. Priced at CLP 10,000 per rental session.
• Relaxation Massage (Masaje de relajación) Massage service focused on relaxation and stress relief. Priced at CLP 33,000 per session.
• Mixed Massage (Masaje Mixto) Combined massage technique integrating various massage modalities.
• Regenerative Massage (Masaje regenerativo) Massage therapy aimed at body regeneration and recovery.
• Hot Stone Therapy (Piedras calientes) Therapeutic massage using heated stones for deep muscle relaxation.
• Express Massage (Masaje express) Quick massage service for guests with limited time.
• Exfoliating Massage (Masaje exfoliante) Body treatment massage that includes exfoliation for skin renewal. Priced at CLP 39,000 per session.
• Cupping Therapy (Ventosas) Traditional cupping therapy for therapeutic and wellness purposes.
• Lymphatic Massage (Masaje linfático) Specialized massage targeting the lymphatic system for detoxification and circulation. Priced at CLP 38,000 per session.
• Sports Massage (Masaje deportivo) Massage therapy designed for athletes and active individuals to enhance performance and recovery. Priced at CLP 42,000 per session.
• Slimming Massage (Masaje reductivo) Body contouring massage treatment targeting localized fat reduction.
• Bioenergetic Massage (Masaje bioenergético) Massage therapy combining bioenergetic techniques for holistic well-being. Priced at CLP 37,000 per session.
• Spa Services Spa amenities including massages, hot tub, and swimming pool for guest well-being and relaxation.
• Corporate Events Services Corporate meeting and team building services including board meetings, business planning, and team building activities at the beachfront property.
• CoWork Space Work environment with coffee service for remote workers seeking a tranquil seaside setting. Available to individuals or groups.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hotel Magnolia: Boutique hotel in Santiago offering curated guest experiences with restaurant/bar and personalized service. Comparable to Hotel Surazo in the small, experience-driven Chilean boutique hotel positioning, though city-based rather than beachfront.
• Hotel Awa: Boutique hotel and resort operation in southern Chile focused on nature-immersive stays with on-site restaurant. Comparable to Hotel Surazo in the small-property, scenic-location, F&B-anchored Chilean boutique model.
• Refinadora Surf Lodge: Small surf-oriented lodging operation in Chile (Pichilemu area) catering to surf travelers with rooms and surf lessons. Direct comparable to Hotel Surazo in the beachfront surf-lodge niche with bundled surf instruction and accommodation, though in a different Chilean surf town.

Broad incumbents

• Noi Hotels: Chilean boutique hotel collection with properties in Patagonia, the Atacama Desert, and other destinations. Overlaps with Hotel Surazo in independent-style Chilean boutique hospitality and bundled experiences, though larger in scale and more upscale.
• Tierra Hotels: Boutique lodge operator in southern Chile (Tierra Patagonia, Tierra Chiloé) offering curated adventure and wellness experiences bundled with lodging. Comparable to Hotel Surazo in the activity-inclusive, experience-led hospitality model, though focused on Patagonia rather than a beachfront setting.
• Enjoy Hotels: Chilean hotel and resort operator with properties across Chile's coast and ski destinations. Overlaps with Hotel Surazo in Chilean resort lodging, but operates a broader multi-property chain with integrated casino and entertainment offerings rather than a single boutique beachfront property.
• Termas de Chillán: Chilean wellness and thermal resort operator combining lodging with spa and wellness activities. Comparable to Hotel Surazo in the lodging-plus-wellness/spa bundling strategy, though at significantly larger scale and in a mountain rather than beach setting.
• Explora: Chilean-owned luxury adventure lodge operator with all-inclusive properties in Patagonia, Atacama, and other Chilean destinations. Comparable to Hotel Surazo in combining upscale lodging with guided outdoor activities, though at a higher price tier and larger property footprint.

Emerging players

• Selina: Hospitality brand operating boutique hotels/hostels across Latin America with co-working, wellness, and adventure activity programming. Comparable to Hotel Surazo in its bundling of lodging with surf/yoga-style activities and a direct-to-consumer digital booking model.

Regional players

• Cabañas Parque Inglés: Small-scale Chilean cabin/lodging operation catering to domestic leisure travelers in nature settings. Comparable to Hotel Surazo in the small independent Chilean hospitality model targeting domestic tourists, though without the broad activity and spa menu.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@hotel_surazo
• Facebookfacebook.com/hotelsurazo
• LinkedInlinkedin.com/company/hotel-surazo

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel Surazo, Matanzas, Navidad